449 Forwarding Manager jobs in the Philippines

RESPONSIBILITIES

· Assist in managing the end-to-end freight forwarding process including air, sea, and land shipments.

· Coordinate with customs brokers, carriers, and warehouses to ensure smooth transportation and delivery of goods.

· Oversee documentation processes including bills of lading, customs declarations, shipping instructions, and compliance paperwork.

· Monitor shipment status, resolve issues or delays, and communicate updates to clients and stakeholders.

· Support the Freight Forwarding Manager in negotiating freight rates and contracts with carriers and service providers.

· Lead, train, and supervise freight forwarding staff to ensure operational efficiency and adherence to company policies.

· Ensure compliance with international trade regulations, customs laws, and company policies.

· Maintain accurate records of shipments, costs, and performance metrics.

· Participate in continuous process improvement initiatives to enhance service quality and cost efficiency.

· Handle customer inquiries and provide proactive solutions to logistics challenges.

· Assist in preparing reports related to freight forwarding activities and performance analysis.

QUALIFICATIONS:

· Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field is required.

· Relevant vocational training or diplomas in logistics, shipping, or customs can be considered in lieu of a degree, combined with relevant experience.

· Recent and solid 5 to 10 years of experience in Freight Forwarding, Shipping or Logistics is a preference.

· Atleast 5 years of experience in the same role/same industry is required for this position.

· Strong knowledge of international freight forwarding, customs clearance, and transportation regulations.

· Excellent organizational, communication, and leadership skills.

· Proficient in freight management software and MS Office applications.

· Ability to work under pressure and manage multiple shipments simultaneously.

· Detail-oriented with strong problem-solving abilities.

· Willing to work in McKinley, Taguig City.

Education & Experience:

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• At least 3-5 years of experience in freight forwarding or logistics sales.
• Minimum 2 years in a managerial or supervisory role within the logistics or freight forwarding industry.

Skills & Competencies:

• Strong knowledge of freight forwarding (air, sea, land) and customs brokerage processes.
• Proven ability to manage B2B sales cycles and negotiate contracts.
• Solid understanding of local and international trade regulations.
• Excellent customer relationship management and account retention skills.
• Proficiency in sales forecasting, planning, and reporting.
• Strong leadership and team management abilities.
• Excellent communication and presentation skills, both verbal and written.
• Strong problem-solving and analytical skills.

Others:

• Must be willing to travel locally and internationally if required.
• Has an existing network of contacts in the shipping, freight, and logistics industry (preferred).
• Able to thrive in a fast-paced and target-driven environment.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Health insurance
• Paid training
• Promotion to permanent employee

Work Location: In person

Key Responsibilities

Strategic Leadership

• Develop and execute business strategies aligned with company goals and market trends
• Drive innovation in freight solutions, digitalization, and sustainability practices

Operational Excellence

• Oversee end-to-end freight operations including air, sea, and land transport
• Ensure compliance with international trade regulations, customs, and safety standards
• Optimize routing, carrier selection, and cost-efficiency across shipments

Team & Culture Management

• Lead, mentor, and grow a high-performing operations and sales team
• Foster a culture of accountability, continuous improvement, and customer-centricity

Client & Vendor Relations

• Build and maintain strong relationships with key clients, carriers, customs brokers, and vendors
• Negotiate contracts and service level agreements to ensure quality and profitability

Financial Oversight

• Prepare and manage budgets, forecasts, and performance metrics
• Monitor KPIs such as on-time delivery, cost savings, and customer satisfaction

Risk & Compliance

• Mitigate risks related to cargo handling, documentation, and international regulations

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Flextime
• Life insurance
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

About the role

Nehemiah Warehousing and Logistics Services is seeking a highly organized and detail-oriented Freight Forwarding - Customer Service to join our thriving team in Las Pinas City, Metro Manila. As an Freight Forwarding - Customer Service, you will play a vital role in supporting the smooth and efficient running of our warehousing and distribution operations. Knowledge of transportation tactics and organizational skills to coordinate the movements. This is a full-time position and an excellent opportunity to develop your skills in a fast-paced and dynamic logistics environment.

What you'll be doing

1. Assisting with the coordination and scheduling of inbound and outbound freight movements
2. Ensure the transportation of goods/items
3. Maintaining accurate inventory records and data entry
4. Providing administrative support to the operations team, including preparing reports and documentation
5. Supporting the implementation of operational processes and procedures
6. Identifying opportunities for process improvements and efficiency gains

What we're looking for

1. 1-2 years of experience in a similar freight forwarding or logistics role, preferably within the warehousing
2. Strong organizational and multitasking skills with the ability to prioritize tasks and work to deadlines
3. Excellent attention to detail and problem-solving abilities
4. Proficient in the use of Microsoft Office suite, particularly Excel and data management
5. Good communication and interpersonal skills, with the ability to work effectively in a team
6. A proactive and adaptable approach to work, with a willingness to learn and take on new challenges
7. Male/Female
8. Bachelor's degree in business, logistics or a related field

What we offer

At Nehemiah Warehousing and Logistics Services, we are committed to the growth and development of our employees.

About us

Nehemiah Warehousing and Logistics Services is a leading provider of integrated warehousing and logistics solutions in the Philippines.

If you are excited by the prospect of joining our dynamic team, apply now and take the first step towards a rewarding career in logistics.

About the role

The Field Sales Manager is responsible for developing new business, retaining existing clients, and growing revenue across all freight forwarding services, including air, sea, and cross-border logistics. This role involves direct engagement with customers, overseeing sales pipelines, and implementing strategies to meet business growth targets.

Key Accountabilities

• Develop and execute a robust sales plan focused on acquiring new clients and expanding services with current clients.
• Identify business opportunities across import/export freight services, customs clearance, and warehousing, and monitor competitor activity and market trends.
• Build and maintain relationships with key customers, decision-makers, and local stakeholders.
• Act as an escalation point for complex customer service issues and ensure client satisfaction by collaborating with operations and customer service teams to ensure smooth delivery of solutions.
• Provide weekly and monthly sales reports, including revenue forecasts and pipeline status.
• Track team and individual sales performance using Customer Relation Management (CRM) tools and prepare business review presentations for internal and client-facing meetings.

Qualifications, Skills and Experience:

• A Diploma or Degree in Logistics, Supply Chain Management, Business, or a related field.
• A minimum of 5 years of experience in freight forwarding sales, with at least 2 years in a leadership or supervisory role.
• Strong knowledge of international logistics, INCOTERMS, customs procedures, and trade regulations.
• Excellent communication skills
• An existing network of logistics clients (importers/exporters) is highly desirable.
• Must be willing to travel extensively for client meetings.

Equal Employment Opportunity (EEO)

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.

We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE

Disclaimer:

There may be fraudulent job offers and recruitment schemes on social media and job boards or communicated by unsolicited emails. DP World will never request any payment or sensitive financial information from job applicants. To explore genuine career opportunities with DP World, please apply only through our official careers page or trusted platforms like LinkedIn, where we are a verified employer.

SALES ACCOUNT MANAGER/ EXECUTIVE in Freight Forwarding

We are seeking a dynamic and results-driven Sales Account Manager/ Executive Freight Forwarding to join our team.

To achieve sales plan objectives with assigned SME client portfolio, drives growth through acquiring country new business and achieving targets by effectively selling the company's products (Air, Sea, and Brokerage). Drive and manage the quality, performance, and service delivery of all assigned country accounts. Identify and support opportunities to grow business by acquiring new customers, lanes, and products. Driving continuous improvement and optimization to retain business. Customer relationship management. The ideal candidate has a strong background in freight forwarding, excellent communication skills, and a proven track record of successfully developing and implementing business strategies.

Duties and responsibilities:

• Develop strong professional relationships selling international freight forwarding, courier, and customs brokerage services through prospecting new and current business opportunities.
• Form a customer base by establishing communication with prospective clients, understanding the logistics needs, and preparing proposals to meet client requirements
• Meet the monthly target.
• Maintain consistent communication with customers to generate additional business.
• Understand customer needs, and negotiate rate with customers and service providers.
• Ability to manage multiple priorities with a sense of urgency.
• Perform other tasks assign by the Management.

Job Qualifications:

• 3-5 years as Sales Account Manager/Executive in Freight Forwarding.
• Graduate of Business courses, preferably a bachelor of customs administration is an advantage.
• Knowledgeable in INCOTERMS
• Effective written and verbal communication skills
• Highly motivated and target-driven with proven track records
• Excellent Selling and negotiation skills.
• Can plan, develop, and execute sales strategies
• Has current customer accounts.
• Willing to work in Kapitolyo Pasig.

SALES ACCOUNT MANAGER/ EXECUTIVE in Freight Forwarding

We are seeking a dynamic and results-driven Sales Account Manager/ Executive Freight Forwarding to join our team.

To achieve sales plan objectives with assigned SME client portfolio, drives growth through acquiring country new business and achieving targets by effectively selling the company's products (Air, Sea, and Brokerage). Drive and manage the quality, performance, and service delivery of all assigned country accounts. Identify and support opportunities to grow business by acquiring new customers, lanes, and products. Driving continuous improvement and optimization to retain business. Customer relationship management. The ideal candidate has a strong background in freight forwarding, excellent communication skills, and a proven track record of successfully developing and implementing business strategies.

Duties and responsibilities:

• Develop strong professional relationships selling international freight forwarding, courier, and customs brokerage services through prospecting new and current business opportunities.
• Form a customer base by establishing communication with prospective clients, understanding the logistics needs, and preparing proposals to meet client requirements
• Meet the monthly target.
• Maintain consistent communication with customers to generate additional business.
• Understand customer needs, and negotiate rate with customers and service providers.
• Ability to manage multiple priorities with a sense of urgency.
• Perform other tasks assign by the Management.

Job Qualifications:

• 3-5 years as Sales Account Manager/Executive in Freight Forwarding.
• Graduate of Business courses, preferably a bachelor of customs administration is an advantage.
• Knowledgeable in INCOTERMS
• Effective written and verbal communication skills
• Highly motivated and target-driven with proven track records
• Excellent Selling and negotiation skills.
• Can plan, develop, and execute sales strategies
• Has current customer accounts.
• Willing to work in Kapitolyo Pasig.

Position Title: Freight Forwarding Specialist

Schedule: Monday – Friday, 9:00 am - 5:30 pm NSW, AU Time or 7:00 AM – 3:30 PM PH Time/6:00 AM – 2:30 PM PH Time (During DST)

Holiday to follow: NSW, AU Holidays

Workdays: Mon - Fri

Work Set-up: Work From Home or office.

Work Details: Full-time

About the Role

Our client is seeking a skilled Freight Forwarding Specialist with 2–3 years of experience to join their team. The ideal candidate will have a strong background in coordinating logistics, managing compliance requirements, and delivering excellent customer service within the freight forwarding and logistics industry.

Key Responsibilities

· Coordinate end-to-end logistics including air, sea, and land freight, booking cargo space, and arranging warehousing and final delivery.

· Prepare and process shipping, customs, and insurance documentation, ensuring compliance with international regulations.

· Negotiate competitive rates with carriers and provide accurate cost estimates for clients.

· Proactively identify and resolve issues such as shipment delays or customs complications.

· Act as the primary client contact, providing timely updates, tracking information, and resolving inquiries.

Skills and Experience Required

· Minimum of 2–3 years' experience in freight forwarding or logistics.

· Strong organizational and time-management skills with the ability to manage multiple shipments simultaneously.

· Excellent verbal and written communication skills.

· Attention to detail with proven ability to handle documentation and compliance accurately.

· Solid knowledge of logistics software and global trade regulations.

· Customer-focused with a proactive, problem-solving attitude.

Desirable

· Experience working with both import and export processes.

· Knowledge of Incoterms and international trade practices.

Perks & Benefits:

· Company-provided desktop/laptop with back-up internet.

· HMO from day one.

· 15 Vacation + 5 Sick Leaves.

· Annual performance reviews.

· Employee loan facilities.

· Fun company events with prizes and recognition.

Job Type: Full-time

Pay: Php35, Php45,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Work from home

Application Question(s):

• How much would your asking salary package (PHP) be?

Experience:

• both import and export processes: 1 year (Required)
• Incoterms and international trade practices: 1 year (Preferred)
• Australian freight forwarding or logistics: 1 year (Required)
• AU logistics software, tracking, global trade regulations: 1 year (Required)

Work Location: Remote

Qualifications:

• Graduate of BS Customs Administration and/or BSBA Major in Logistics and Supply Chain Management course
• Related work experience is an advantage
• Newly graduates are welcome to apply
• Good communication skills; Team player
• Can work in minimal supervision and under pressure
• Must be computer literate
• Keen to details; Trustworthy

Job Summary:

• Handles all domestic and import shipment. Responsible in communicating with Clients and Shipping lines in processing received shipment/s.

Duties and Responsibilities:

• Handles import/domestic/export shipments.
• Responsible in communicating with Clients and Shipping lines in processing received shipments.
• Responsible for the endorsement of documents and releasing of Container Guarantee, Delivery Order and Release Order to the consignee's broker upon payment to CLI.
• Inquires vessel arrival and registration number.
• Follow-up on the freight bill of client with shipping line.
• Supervises encoding and submission of Inward Cargo Manifest through E-trade's CDEC and/or through online manifest submission.
• Prepares rate proposal for Client.
• Conducts rate canvassing with Shipping lines and airlines.
• Create draft billing for import shipment
• Serves as over-all Coordinator and Documentation In-Charge
• Renewal of permits.

Job Types: Full-time, Fresh graduate

Pay: Php20, Php25,000.00 per month

Benefits:

• Promotion to permanent employee

Ability to commute/relocate:

• Malate: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: In person