5,258 Flexible Hours jobs in the Philippines

Salary:
$1600

Schedule:
5pm-12am est

About Our Client

A rapidly growing premium brand built on craftsmanship, integrity, and unmatched customer experience. Our commitment doesnt stop when the office closeswe believe customers deserve support anytime they need it. Were seeking a reliable and resourceful 
Afterhours Customer Service Representative
 to ensure every customer interaction reflects our high standards.

Role Overview:

As an After hours Customer Service Representative, you will be the first point of contact for customers outside of regular business hours. Your primary responsibilities will include responding to customer email inquiries, assisting with order-related issues, and ensuring every customer leaves the interaction feeling valued and taken care of.

Key Responsibilities:

• Respond promptly and professionally to customer emails through 
  RichPanel
  .
• Assist with 
  general product inquiries
   (features, specifications, availability, etc.).
• Handle 
  order-related issues
   including refunds, exchanges, returns, order status updates, and shipping concerns.
• Use 
  ShipStation
   to input and edit order information, including shipping adjustments.
• Use 
  Shopify
   to manage orders, process refunds, update customer information, and ensure accuracy.
• Troubleshoot customer issues with empathy, patience, and problem-solving skills.
• Document and escalate unusual cases or trends for follow-up by the daytime support team.
• Maintain PROOFs high standard of customer care by ensuring every email is clear, professional, and aligned with our brands voice.

Qualifications:

• Previous experience in 
  customer service, ecommerce support, or order management
   preferred.
• Proficiency with:
  Shopify
   (order management, refunds, updates)
• ShipStation
   (shipping edits, order adjustments)
• RichPanel
   (email/customer service platform)
• Strong written communication skills; able to convey solutions clearly and empathetically.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage time effectively during after hours shifts.
• Comfort working in a fast-paced, rapidly growing environment.

What we are looking for:

• A dependable team player who thrives in 
  independent, after hours work
  .
• Someone who genuinely cares about delivering 
  world-class customer experiences
  .
• Tech-savvy and adaptable, able to quickly learn and navigate new systems.
• A problem-solver who takes ownership of issues until resolution.

Purpose of Position:

The role of After-Hours Coordinator is responsible for providing crucial support to both clients and Support Workers outside of regular business hours. This role ensures that clients receive their agreed roster of supports nationally by addressing any service gaps, concerns, or emergencies that arise after regular business hours. Additionally, they assist Support Workers with any issues or assistance they may need, ensuring seamless and continuous care for clients at all times.

Key Duties and Responsibilities:

• Creating an environment of hope, dignity, health, happiness, comfort, and opportunity.

• Act in a manner to ensure that interactions with all stakeholders (internal and external) are positive, productive, professional and in keeping with the Danny Met Sally values

• Maintain privacy and confidentiality of employees, clients and participants

• Promote career opportunities to attract high quality candidates

• Uphold and deliver the Danny Met Sally purpose and philosophy to all prospective support workers

• Ensure a positive candidate experience

• Ensure clear communication with all clients, client service managers, coordinators and COO to ensure client requirements regarding experience, training and skillsets can be met through suitable onboarding of support workers

Cultures, Values & Team Membership

• Act as a Danny Met Sally ambassador, and aim to enhance the company's reputation both internally and externally

• Provide open, honest, and respectful feedback to the CEO, Board and senior leaders

• Be a supportive and reliable team member

• Effectively and appropriately manage conflict

• Demonstrate a high level of interpersonal and communication skills

• Demonstrate motivation and enthusiasm for your work and leaders

• Integrity: Honest, Trustworthy and Respectful with devotion to our clients and the people around us.

• Empathy: Understand every person's specific situation and environment, sharing the feelings of that person as if we were that person.

• Creative: Being able to provide solutions "Think outside the square"

• Inspire: Look for every opportunity to inspire and live the purpose.

• Bold: Advocate for people's rights. Be confident, courageous, and accountable.

• Mindfulness: Be attentive to the needs of your clients, they may not always have the voice to express these needs to you.

Daily Task

• Coverage required Monday - Friday 5.00pm - 9.00am. Saturday and Sunday is 24 hours per day.

• Ensure clients receive their scheduled supports by coordinating replacement support workers to provide reasonable coverage or adjusting rosters after hours, as needed.

• Maintain detailed records of all after-hours interactions and actions taken to ensure continuity of care and accurate reporting

• Prepare and submit after-hours reports detailing key events, actions taken, and any ongoing issues requiring follow-up during regular business hours

• Provide real-time assistance to support workers who encounter challenges during their shifts, such as handling emergencies, clarifying instructions, or addressing safety
  concerns

• Coordinate with on-call management or emergency services when situations require further escalation

• Ensure that all actions taken during afterhours comply with Danny Met Sally policies, procedures, and relevant legislation

• Attend weekly team meetings for continuity and understanding of the level of service provided and any updates to policies and procedures

• Assist in the maintenance of the SharePoint environment, including site collections, sub-sites, lists, libraries, and content.

• Fulfil other administrative duties as required by management and other departments as requested or required:

Professional Development

• Demonstrate a high level of self-awareness and personal insight

• Engage with coordinators and managers to develop and undertake personal development training

• Demonstrate reflective practice and a willingness and ability to develop your practice

Administration

• Complete and maintain internal and external documentation as requested

• Use and manage organisational resources appropriately
  Ensure employee compliance checks are up to date and required documentation is obtained and filed accordingly

• Ensure all employee documentation are processed with confidentiality

• Ongoing monitoring of quality and compliance

• Ensure all documentation and information is stored securely and appropriately in a timely manner in the Shared Drive, Visicase, Elmo and other relevant channels. All compliance documentation to be updated annually or as required

• Ensure Support Worker compliance is monitored and updated accordingly

• Assist with internal auditing of client and support worker compliance

• Organisational

• Understand and adhere to organisational policies and procedures

• Work in accordance with Danny Met Sally Code of Conduct and NDIS Code of Conduct at all times

• Consistently demonstrate our values, vision and mission

• Complete required organisational and employment reporting and documentation in a timely and accurate manner

• Contribute to a safe and healthy workplace

• Demonstrate problem solving where appropriate

• Positively promote the employer in all interactions

• Be welcoming, inclusive and respectfulf people from diverse groups and backgrounds

Workplace Health and Safety

• Demonstrate personal commitment to maintaining a safe workplace at all times, including your own behaviours and practices

• Abide by Danny Met Sally WHS policy and related policies and procedures and fulfil legislative requirements

• Contribute to building and maintaining a culture that values effective and proactive workplace health and safety.

• Report any health or safety hazards to management

• Practice safe work habits and assist in maintaining a clean, tidy work area and a healthy and safe working environment

Role Requirements

• General knowledge of NDIS systems and processes and ability to apply these within the Employer's culture, values and practices

• Experience within the disability industry highly regarded

• Minimum 2 years' experience in a Rostering Coordination role

Personal characteristics

• Highly developed clear and effective communication skills, both verbal and written

• Comfortable with working irregular hours and handling a wide variety of tasks, often with little notice or in unpredictable circumstances

• Ability to manage multiple tasks, ensure accurate reporting, and pay attention to small details that could have significant impacts

• A commitment to our values and the ability to demonstrate these in your work

• Professional approach

• Ability to understand and navigate complex stakeholder environments

• Time management skills with the ability to multitask

• Strong personal integrity

• Ability to work autonomously

• Customer service focused: committed to providing exceptional customer service across all channels - written, phone and face to face.

Certificates and/or qualifications

• Relevant industry qualification or proof of enrolment in relevant field of study highly regarded

• NDIS worker orientation module

• Relevant state or national clearances

Position: Insurance Consultant / Financial Advisor (Part-Time / Side Hustle)

Bachelor's degree holder (any field).

No prior finance or sales experience required.

Self-motivated, coachable, and eager to learn.

Why Join Us?

• Make a meaningful impact by guiding others toward financial freedom.
• Work remotely from anywhere with just a laptop and Wi-Fi.
• Receive comprehensive training and ongoing mentorship.

• Enjoy unlimited growth potential — start as a side hustle and scale into a full-time career if you choose.

• Performance-based pay structure (commissions + bonuses).

• Flexible hours — work evenings, weekends, or whenever suits your lifestyle.

We are a U.S.-based Virtual CFO firm dedicated to empowering thriving female entrepreneurs who want to elevate their business and focus on the bigger picture. Our services include virtual CFO support, executive accounting, tax preparation, and strategic tax planning.

Accounting, reporting, and reconciliation are your jams You start each day with a cup of coffee, ready to dive into updating multiple QuickBooks Online accounts. You take pride in managing the vital daily transactions for our clients, ensuring accuracy and efficiency.

Your minimum requirements:

• A Bachelor's degree is required in Finance, Accounting, or a related field with at least 2 years of relevant Accounting Education (BS Accountancy, Accounting Technology, or any courses in finance and business with relevant accounting education).
• 1+ years of experience in Accounting & Bookkeeping
• Preferably with intermediate to advanced working knowledge of spreadsheet and word processing platforms (Excel, Google Sheets--including pivots, nested functions charts, etc.)
• It would be a plus if you have experience in Quickbooks Online, Xero or any accounting softwares.

• Exceptional base salary
• Work anywhere with flexible Philippine working hours
• We have 15 days of paid time off after your first 6 months with us
• After your first year, it gets better We have health and wellness benefits and unlimited paid time off that includes vacation, personal and sick days.
• Plus paid Philippine holidays.

As a Part-Time Financial Advisor, you will:

• Provide clients with sound financial advice tailored to their needs
• Assess financial situations and recommend suitable solutions (insurance, investments, savings, retirement planning, etc.)
• Build and maintain strong client relationships through regular communication
• Meet achievable performance targets
• Participate in training, workshops, and mentorship programs
• Enjoy a flexible work schedule—work when it suits you

About Us

At Jiniaa, we pride ourselves on delivering exceptional staffing solutions for our clients, often in fast-paced and high-demand environments. Our reputation is built on reliability, responsiveness, and the ability to deliver the right people at the right time – even for the most challenging shifts.

We are seeking an After Hours Rostering Officer to join our team and ensure smooth staffing coverage during early mornings and late evenings.

About the Role

You will be responsible for managing rosters and responding to urgent shift changes outside of standard business hours. This role requires strong communication skills, quick thinking, and a solutions-focused mindset to ensure all shifts are covered.

Key Responsibilities:

• Coordinate and update rosters for staff across multiple locations
• Respond promptly to after-hours calls, texts, and emails regarding roster changes
• Fill vacant shifts quickly using available staff lists and contacts
• Maintain accurate and up-to-date scheduling records
• Liaise with clients and staff to confirm shift arrangements
• Escalate urgent matters to management as required

About You

• Previous rostering or scheduling experience (highly desirable)
• Strong organisational and time-management skills
• Excellent communication and interpersonal abilities
• Ability to work independently and make quick decisions under pressure
• Confident using rostering software or willing to learn
• Reliable and committed to covering the agreed hours

Hours

• Weekdays & Weekends:

• 6:00 am – 10:00 am

• 9:00 pm – 11:30 pm

• Flexibility to cover additional hours if required will be an advantage.

Why Join Us?

• Flexible, work-from-home opportunity
• Be part of a supportive and committed team
• Make a direct impact in ensuring quality service delivery for clients
• Opportunities for growth in a dynamic and expanding company

How to Apply:

If you're ready to take on a key role in our after-hours operations and thrive in a fast-paced environment, we'd love to hear from you.

Company Description

At HG BPO Services, we are more than just an outsourcing provider—we are your strategic partner in efficiency, innovation, and customer excellence. We work with businesses to redefine operations—efficient, streamlined, and future-ready. Our focus on high-quality service and client satisfaction makes us a trusted partner in various industries. We provide comprehensive outsourced solutions that drive business success.

Role Description

This is a part-time remote role for an After Hours Healthcare Support professional to work in the Eastern - America time zone. The role involves providing after-hours support to healthcare clients, handling patient inquiries, and addressing urgent issues. Responsibilities include answering calls, managing electronic communication, troubleshooting problems, and ensuring high-quality service delivery. The professional must document patient interactions accurately and escalate issues as necessary to On Call Providers.

8 Hour shifts may be in US Eastern between:

1. 5:00 PM to 8:00 AM Monday through Friday
2. 24 Hours Saturdays and Sundays
3. 40 Hours per week max

Qualifications

• Excellent oral and written communication skills
• Understanding of healthcare protocols and procedures
• Ability to work independently and manage time effectively
• Experience in customer support and problem-solving
• Familiarity with electronic health records (EHR) systems
• Strong computer skills, including proficiency in MS Office
• Empathy and patience when dealing with patients
• Ability to handle confidential and sensitive information securely
• Previous experience in a healthcare environment is beneficial
• Associate or Bachelor's degree in a related field is preferred