48 First Aid jobs in the Philippines
Healthcare Support
Posted 1 day ago
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Job Description
Our US partner is one of the leading Medical Digital Imaging Service Providers in New Jersey. They offer a full spectrum of diagnostic imaging services in comfortable, convenient, and friendly outpatient imaging centers.
As a Healthcare Support Specialist, you will play a dual role in providing front-desk assistance and handling billing-related concerns for patients and healthcare partners. This role is essential in delivering accurate, timely, and patient-centered service from appointment setting and patient communication to payment processing and claims management. You will work closely with patients, providers, and internal teams to ensure smooth clinic and billing operations.
This is a full-time role, on a US shift and with an Onite set-up.
If you have the right skill set, this may be your opportunity to enter this fast-growing organization.
DUTIES AND RESPONSIBILITIES:
Front Desk & Patient Coordination
- Handle inbound calls and assist patients with inquiries or concerns.
- Schedule appointments and confirm patient bookings.
- Make outbound calls to remind patients of upcoming procedures and communicate clinical preparation instructions.
- Collect and verify patient information, update records, and process faxed documents.
- Escalate critical concerns requiring higher-level resolution.
- Maintain and manage accurate patient account information.
Billing Support & Payment Processing
- Handle inbound/outbound calls related to billing from patients, insurance providers, and legal/medical offices.
- Update billing systems with verified patient and payer data.
- Process payments via various channels and ensure accurate posting to billing software (e.g., GVT, Trizetto).
- Follow up on accounts receivable and assist in generating invoices.
- Correct billing discrepancies, such as coding or charge errors.
- Comply with ad hoc tasks assigned by the supervisor or billing manager.
- Ensure billing actions align with HIPAA standards and organizational procedures.
QUALIFICATIONS:
- At least 1 year of BPO experience in a healthcare-related account is required.
- Proven experience in appointment scheduling, front office/back office support, or billing coordination.
- Familiarity with US healthcare systems and tools (e.g., GVT, Trizetto) is an advantage.
- Knowledge of CPT, ICD, DX, and HCPCS billing codes is highly preferred.
- Experience in radiology accounts, digital imaging centers, or claims processing is a plus.
- HIPAA training or certification is required.
- Strong communication and multitasking skills with keen attention to detail.
WHAT'S IN IT FOR YOU? (Be part of a Dynamic US Team)
- Experience work-life balance while working the night shift with weekends off rest days
- Full-time permanent position
- Competitive base salary with allowance
- 13th-month pay
- Paid Leaves and Service Incentive Leaves
- Health insurance with dental coverage upon regularization, with the opportunity for an additional 2 dependents
- We cover Government-mandated benefits (SSS, Phil health, Pag Ibig, Maternity or Paternity leave benefit, Solo Parent Leave, etc.)
- Participate in a variety of activities, including team outings, sports events, and other fun events to foster camaraderie.
Follow us on our official social media platforms and be updated with the latest news and hirings
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Apply now and be part of Tahche
Not a candidate? If you're a foreign business looking to build world-class teams with top Filipino professionals, why not HIRE WITH TAHCHE? Visit our website at to learn how.
Job Type: Full-time
Pay: Php26, Php30,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Promotion to permanent employee
Application Question(s):
- How long has your healthcare experience been in the BPO?
- Are you willing to work on-site and follow the night shift schedule?
- Are you comfortable starting this September 15, 2025?
Work Location: In person
Application Deadline: 09/08/2025
Expected Start Date: 09/15/2025
Healthcare Support Associate
Posted 1 day ago
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Job Description
Position: Healthcare Support Associate
Location: IT Park, Cebu City (Onsite)
WE ARE HIRING 9 APPLICANTS ONLY
Compensation and Benefits:
- Earn up to ₱25,000 monthly salary
- ₱2,000 Monthly Allowance
- 20% Night Differential
- Day 1 HMO
- Attendance Bonus
- Clothing Allowance
- Other account allowances (to be discussed during your initial interview)
Minimum Qualifications:
- Open to fresh graduates of
ANY MEDICAL ALLIED COURSES
- Excellent communication and customer service skills
- Willing to work on shifting schedules and holidays
- Willing to work onsite in Cebu City
- Willing to work ASAP
START DATE EVERY FRIDAY OR MONDAY OF THE WEEK ONCE YOU'RE HIRED
How to Apply: Interested applicants may apply via Indeed or send your updated CV or resume
Use the subject line: CEBU HEALTH - YOUR SURNAME
Job Types: Full-time, Fresh graduate
Pay: Up to Php25,000.00 per month
Benefits:
- Health insurance
- Paid training
- Pay raise
Application Question(s):
- Are you willing to start ASAP?
Work Location: In person
Healthcare Support Agent
Posted 1 day ago
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Job Description
About the Role:
We are looking for a detail-oriented and customer-focused Healthcare Support Agent to join our growing team in Cebu. In this role, you will provide front-line assistance to patients, clients, and healthcare providers by handling inquiries, processing requests, and ensuring accurate documentation. This is an onsite role with a one-day hiring process for qualified candidates.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services
- Assist patients with inquiries, scheduling, and claims-related concerns
- Perform insurance verification and update patient records
- Ensure accurate documentation and compliance with healthcare standards
- Collaborate with team members to meet service level goals and maintain quality support
Qualifications:
- At least 1 year of BPO experience, with a minimum of 6 months in a healthcare account
- Strong English communication skills (verbal and written)
- Good problem-solving skills and attention to detail
- Ability to multitask in a fast-paced environment
- Willing to work onsite in Cebu City
- Can start immediately
Why Join Us:
- One-day hiring process – get hired fast
- Competitive salary package and benefits
- Career growth and development opportunities
- Supportive and collaborative work environment
Location: 4th Floor, Jesa ITC Building, Gen. Maxilom Ave. (same building as Dimsum Mango), Cebu City
How to Apply: Send your updated resume to
Healthcare Support Associate
Posted 1 day ago
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Job Description
Now Hiring: Healthcare Client Support Associate
Work Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu City
Work Schedule: Shifting hours in line with U.S. healthcare operations
At Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable back-office and patient support services. We're looking for individuals who are eager to grow their careers in a dynamic and supportive work environment.
Your Role
- Provide administrative and operational support to U.S.-based clinics
- Manage patient-related inquiries via calls, emails, and chats with professionalism
- Perform healthcare-related processes such as insurance verification, claims, and billing assistance
- Work closely with a collaborative team to meet client expectations
Who We're Looking For
- Excellent English communication skills (both written and verbal)
- 1–5 years of BPO experience (healthcare experience is an advantage but not required)
- Comfortable working U.S. business hours and flexible with shifting schedules
- A team player who is adaptable, motivated, and eager to learn
What We Offer
- Competitive salary package plus performance incentives
- Comprehensive paid training and structured onboarding
- 13th-month pay, overtime, and night differential benefits
- HMO coverage for employees
- Free on-site parking
- Company events and a fun, supportive workplace culture
- Clear career advancement opportunities and regularization pathways
Be part of a team that supports U.S. healthcare providers while advancing your career in the BPO industry.
Apply today and start your journey with us
Job Type: Full-time
Benefits:
- Company events
- Free parking
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Work Location: In person
Healthcare Support Agent
Posted 1 day ago
Job Viewed
Job Description
Still stuck in a job or situation that doesn't challenge or reward you?
Maybe it's time to make a move—and we're making it easy for you.
Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions . What's stopping you?
What Your Day Looks Like:
Handle customer concerns through voice and/or non-voice channels.
Resolve concerns with empathy and efficiency
Process orders, returns, and account updates with accuracy.
Work with a supportive team that wants you to succeed
Hit key performance targets in customer satisfaction and efficiency.
What We're Looking For:
High school graduates (old curriculum), ALS passers, fresh grads welcome
No call center experience? No problem — we'll train you.
Good communication and problem-solving skills.
Willing to work onsite in Metro Manila
Career shifters and experienced CSR agents are welcome.
What You Get:
Salary up to 25K + Monthly Commissions
Career growth for consistent performers
HMO coverage for you + 2 dependents starting Day 1
Pioneer accounts (including easy, non-voice roles)
Incentives, signing bonuses, and premium perks
Shifting schedules — Day, Mid, or Night shifts
Life Insurance & Retirement Plan for qualified hires
Free coffee & biscuits (yes, we care about the little things)
Why Sapient?
You weren't made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.
At Sapient, we give everyone a chance:
We don't wait for "perfect" applicants — we build them. You bring the attitude — we'll handle the training. Apply Now
Job Type: Full-time
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
Work Location: In person
Healthcare Support Roles
Posted 1 day ago
Job Viewed
Job Description
Company Description
Why Join Us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
About WNS:
WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 11,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.
Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
Job Description
Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks
Qualifications
Active PRC and/or USRN License
Must have at least 2 years experience as Operations Supervisor/Manager in a BPO setting preferably handling a healthcare account
Additional Information
Benefits and Company Perks:
- Structured career path
- Growing and expanding team – more internal career progression opportunities for all
- Safe work environment
- Free HMO Coverage from Day 1, including your dependents
- Skills Training opportunities
- Paid Leaves
- Annual appraisal
Healthcare Support Associate
Posted 1 day ago
Job Viewed
Job Description
For Medical Course Graduate
Customer Care Representative
We are looking for a Customer Care Representative (CCR) to join our Primary Care team. The CCR will serve as the first point of contact for patients, ensuring excellent service, assisting doctors, and supporting smooth clinic operations.
Key Responsibilities
- Welcome and assist patients at the front desk
- Verify patient details and HMO coverage
- Record vital signs and prepare patients for consultation
- Perform ECGs and endorse results to the physician
- Assist with scheduling, inquiries, and documentation
- Submit daily reports and maintain clinic supplies
- Support doctors during consultations and patient care
- Address patient feedback and follow clinic protocols
Qualifications
- Graduate of any medical-allied course (BS Nursing preferred)
- Basic First Aid certification is an advantage
- Experience in clinic operations is preferred
- Strong communication and customer service skills
- Computer literate, detail-oriented, and able to multitask
- Willing to work on rotational shifts (5 days a week, with varying rest days)
Benefits
- Up to 15th Month Pay
- Quarterly Rice Subsidy
- Medicine Benefit
- HMO Coverage
- Life Insurance
- Convertible Leave Credits
Application Process
Interested applicants must complete this form:
Note: Applications without the form may not be considered. If you have already submitted previously, there is no need to reapply.
Join us and be part of a team that makes a difference in everyday healthcare.
Job Type: Full-time
Pay: From Php18,000.00 per month
Work Location: In person
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Healthcare Support representative
Posted 1 day ago
Job Viewed
Job Description
We Are Hiring – Customer Service Representatives (Healthcare Account)
Qualifications:
- Senior High School Graduate / Completed at least 2 years in College (no back subjects) with a minimum of 6 months BPO experience
- College Graduate – with or without work experience (must have good communication skills)
Offer and Benefits:
- Compensation package up to ₱22,600
- Additional account allowances (to be discussed during the offer process)
- 20% Night Differential
- Shifting schedule
- Fast hiring process
If you'd like to apply, you can message me as well directly on Viber
Healthcare Support Agent
Posted 1 day ago
Job Viewed
Job Description
About the Role:
We are looking for a detail-oriented and customer-focused Healthcare Support Agent to join our growing team in Cebu. In this role, you will provide front-line assistance to patients, clients, and healthcare providers by handling inquiries, processing requests, and ensuring accurate documentation. This is an onsite role with a one-day hiring process for qualified candidates.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services
- Assist patients with inquiries, scheduling, and claims-related concerns
- Perform insurance verification and update patient records
- Ensure accurate documentation and compliance with healthcare standards
- Collaborate with team members to meet service level goals and maintain quality support
Qualifications:
- At least 1 year of BPO experience, with a minimum of 6 months in a healthcare account
- Strong English communication skills (verbal and written)
- Good problem-solving skills and attention to detail
- Ability to multitask in a fast-paced environment
- Willing to work onsite in Cebu City
- Can start immediately
Why Join Us:
- One-day hiring process – get hired fast
- Competitive salary package and benefits
- Career growth and development opportunities
- Supportive and collaborative work environment
Location: 4th Floor, Jesa ITC Building, Gen. Maxilom Ave. (same building as Dimsum Mango), Cebu City
How to Apply: Send your updated resume to
Job Types: Full-time, Permanent
Pay: Php21, Php23,000.00 per month
Benefits:
- On-site parking
- Paid training
Application Question(s):
- Are you amenable to work onsite?
Work Location: In person
Healthcare Support Analyst
Posted 1 day ago
Job Viewed
Job Description
Connext
is a trusted team of business process outsourcing experts and innovators, with proven experience supporting world-class companies across industries such as
Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.
We are looking for a
Healthcare Support Analyst
to join our growing team
What's in it for you?
- Competitive compensation package
- Overtime pay
- Life insurance coverage
- HMO insurance
- Positive and supportive company culture
- Annual merit-based salary increase
- 25% Night Differential
- Company-provided equipment
Job Summary
The
Healthcare Support Analyst
is responsible for evaluating and monitoring the performance of AI-handled calls in a healthcare support environment. This includes reviewing call accuracy, validating information, ensuring compliance with healthcare standards, and confirming proper task routing to clinical teams and electronic medical records (EMRs).
This role safeguards service quality and compliance by providing feedback and collaborating with cross-functional teams.
Key Responsibilities
- Review AI-handled calls for accuracy, clarity, and completeness of patient/client intake and appointment booking.
- Validate whether calls are correctly routed to clinical teams and update tasks in the EMR.
- Audit outputs for compliance with
HIPAA, data privacy, and organizational policies. - Identify errors, misinterpretations, or escalations and provide actionable feedback.
- Collaborate with operations, clinical teams, and developers to refine workflows and improve accuracy.
- Document findings, prepare reports, and recommend process improvements.
- Support calibration sessions to align QA standards across the team.
- Assist in developing QA scorecards, metrics, and benchmarks tailored to healthcare operations.
Qualifications
- Experience with
Electronic Medical Records (EMRs). - Familiarity with healthcare processes such as
patient intake, appointment scheduling, referrals, and EMR documentation. - Knowledge of
HIPAA
and data privacy regulations. - Strong analytical and critical-thinking skills; able to identify trends and root causes.
- Keen attention to detail with excellent listening and documentation skills.
- Strong written and verbal English communication skills for constructive feedback.
Screening Criteria
- Minimum of 2 years of experience in a healthcare BPO or call center environment.
- Experience in quality assurance is a plus.
- Must have a stable employment history.