1,347 Field Service Technician jobs in the Philippines

Field Service Technician (works on multi-function printers)

Job Requirements

• Graduate of Electronics Technician or Vocational Course
• Willing to do field work
• Can start immediately
• With or without experience

Benefits

• Competitive Salaries and Allowance
• Health Care and Life Insurance Benefits
• Cash Commutable Leaves (30 days)
• Retirement Benefits

Job Types: Full-time, New-Grad, Permanent

Pay: Php18,127.92 per month

Benefits:

• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Work Location: In person

At Gakken Philippines Inc. We aim to be a valued business organization that provides an environment promoting love of God, professional growth, and the well-being of our customers, partners, and members. We believe in making a positive impact in every interaction.

Our Core Values

• Spirituality: We nurture a culture rooted in faith and integrity.
• Family Orientation: We prioritize a supportive and inclusive atmosphere that values relationships.
• Loyalty: We are dedicated to building lasting partnerships with our customers and team members.
• Dedication & Commitment: We strive for excellence in everything we do.
• Customer Service Orientation: We are passionate about meeting the needs of those we serve.

Why Choose Us?

• Dynamic and Culture: We foster a collaborative and inclusive environment where every voice is valued. Your unique ideas and perspectives drive our success
• Career Development: We provide continuous learning and training opportunities to enhance your skills and advance your career.
• Work-Life Balance and Employee Engagement: We believe in fostering a healthy work-life balance through engaging activities that bring our team together. Our employees enjoy a variety of company-sponsored events, such as our annual Sports fest, Bloodletting Activity, Company anniversary celebrations, and other social events throughout the year to keep our team connected and energized.
• Competitive Benefits: Enjoy a comprehensive health benefits, and exciting rewards for outstanding performance.

Responsibilities:

The Field Technician/System Engineer is primarily responsible for performing after-sales service to customers. Ensures a high-quality Preventive Maintenance Service attends to service calls, delivery, installation, and ocular for system integration and conducts training on product responsibility handled.

FRESH GRADUATES ARE WELCOME TO APPLY

• Graduate of at least three (3) years of electrical or electronics course, engineering course is an advantage
• With related work experience is an advantage
• Must be willing to undergo training
• Customer Service oriented and has excellent interpersonal skills
• Can work under pressure and with minimum supervision
• Willing to render overtime work if necessary
• Willing to do fieldwork
• With valid driver's license and willing to use a motorcycle is an advantage.

What awaits you if you consider this opportunity?

• Pay raise
• Transportation allowance
• Quarterly Performance Incentive
• Motorcycle Loan
• Opportunities for promotion
• Leave Benefits
• Health Insurance
• Life Insurance
• Company Loan
• Trainings
• Perfect Attendance incentive
• Wedding Incentive
• Service Award
• Work-Life Balance

Be part of a team that values your contributions, celebrates successes, and nurtures your growth. Take the next step in your career Apply now and let's a build a brighter future together.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company events
• Gym membership
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise

Ability to commute/relocate:

• Cagayan de Oro City 9000 P10: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you own a motorcycle?

Education:

• Bachelor's (Preferred)

Experience:

• Field Service Technician: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

Field Service

• Data-enabled outside plant network

• Install, maintain and monitor cable modems and other internet work.

• Configure client's PC and other internet Customer Premises Equipments (CPEs)
• Check and replace defective Service Cable.
• Configure computer for internet setup and connection.

• Services

• Perform trouble shooting/repair works on data-enabled outside plant network.

Data Communication

• To assist in configuring client's PCs, install, maintain, and monitor cable modems and other Internet related or CPEs.
• To assist in performing cable servicing upon request of subscribers.

Others

• Comply strictly with safety rules and standards.
• Perform other job related tasks that may be assigned by superior from time to time

Job Summary:

The Field Service Technician is responsible for ensuring the proper installation,

troubleshooting, and maintenance of espresso machines, grinders, and brewers for our

clients. This role plays a key part in delivering excellent aftersales support, ensuring

customer satisfaction and keeping equipment in peak working condition.

Key Responsibilities:

• Perform on-site troubleshooting, diagnosis, and repairs of espresso machines, grinders, and brewers
• Conduct site visits to confirm technical requirements prior to installation
• Install and calibrate coffee equipment at customer sites
• Conduct bench testing of new machines before release to clients
• Perform in-house repairs of coffee accessories and equipment
• Carry out preventive maintenance visits for customer equipment
• Complete accurate and timely service reports for each job order
• Assist with the delivery, loading, and unloading of equipment as needed Support logistics and technical setup during external events and coffee carts
• Participate in out-of-town service trips as scheduled
• Follow safety, cleanliness, and proper tool-handling standards at all times
• Escalate recurring or complex technical issues to the Technical Aftersales Manager for resolution

Other Tasks:

Performs any other duties and responsibilities as requested by the Management.

Covered Shift:

Performs tasks, duties and responsibilities and covered shifts of colleagues in

their absence.

Job Specification/s:

• Vocational/technical course graduate or relevant certification preferred
• Background in electrical, mechanical, or kitchen equipment servicing is an advantage
• Knowledge of electrical appliances and/or food & beverage equipment a plus
• Strong troubleshooting and problem-solving skills
• Ability to work independently and in a team
• Good communication and customer service skills
• Valid driver's license (preferred but not required)

Working Conditions:

• Willing to work on weekends, holidays, shifting schedules (morning and night shifts)
• Field-based work with frequent travel to client sites and occasional out-of-town assignments
• Requires physical work (lifting, moving, and setting up equipment)

• Perform mechanical, hydraulic, and electronic/electrical testing, installation (or PIPs), troubleshooting and repair of cranes.
• Perform inspection, diagnosis, and/or crane health checks to customers nationwide.
• Conduct operator trainings and commissioning on new or used cranes sold to customers.
• Prepare field service reports and provide recommended parts and maintenance to customers.
• Accomplish all required reports and documentation including field service reports, work time sheets, productivity reports, etc.
• Attend necessary service trainings as prescribed by the company to improve technical competencies and capabilities.
• Proper use and upkeep of assigned company assets such as mobile phone, laptop, service tools, company vehicle, etc.
• Observe, implement, and comply strict safety policies and procedures in both company and customer premises.
• Any other adhoc job assigned by management or immediate supervisor.

• Bachelor's Degree in Electromechanical Technology / Mechanical Engineering or 2-year technical course specializing in Electromechanical technology.
• Must have basic English oral and written communication skills, computer literate, able to read and interpret technical diagrams, can drive.
• Able to work overtime as required. Extensive domestic travelling may be required.
• Willing to work on provincial assignments.

Job Qualifications:

He/she must be:

• At least high school or vocational graduate (with Bachelor's degree is an advantage but

not required)

• With at least 1-3 years of experience as machine technician preferably gym equipment

and/or any equivalent machines.

• Good verbal and written communication skills

• Willing to do and assign in field within the Philippines

• Possess strong time management with high attention to technical details

• An individual who can preserve high level of Data Confidentiality and Security

• A team player who can adapt promptly to organization's core values, culture and work

atmosphere

Duties and Responsibilities:

He/she shall take ownership of the following accountabilities:

• Responsible for repairs, installations and preventive maintenance of gym equipment.

including but not limited to Treadmills, Ellipticals, Peak Trainers, Bikes, Climbmills,

Selectorized Strength Machines, Smith Machine, Power Rack, 3/5 Stacks.

• Attending clients service request as per schedule made by the team's scheduler.

• Executes written reports/checklist for every activity services/installation made.

• Recommends spare parts needed after performing check-up/service of the equipment.

• Flexible, willing to extend working hours aside from regular ones to perform overtime when needed.

• Communicates and coordinates with co-technicians and other team members.

• Practice and maintains customer relations to achieve 100% service satisfaction.

• Responsible for safe keeping of all company issued machine, tools and gadgets.

• Must display positive attitude to work assignments with diligence.

• Must practice required safety practices and procedures at all times.

• Any ad hoc tasks in which Management will request and require to work with from time to time.

Job Type: Full-time

Pay: Php19, Php21,000.00 per month

Benefits:

• Paid training
• Pay raise

Work Location: In person

We are looking for a skilled and customer-focused Field Service Engineer (or relevant title) to join our team. The ideal candidate will be responsible for providing exceptional service and support across the organizations. This includes installation, commissioning, maintenance, troubleshooting, and upgrades of various systems such as UPS, HVAC, BMS, CCTV, and more. The role involves regular on-site visits, technical evaluations, and ensuring the highest standards of service quality and customer satisfaction.

• Deliver outstanding customer service and support during on-site interventions.
• Advise customers on best practices, new services, and potential upgrade opportunities.
• Perform startup/commissioning activities for equipment across the Datashield product portfolio.
• Carry out preventive, scheduled, and unscheduled maintenance on a wide range of equipment.
• Track and manage installed base (serviceable assets).
• Submit and document opportunities detected during service interventions.

• Provide support for serviceable Schneider equipment, including but not limited to:

• Electrical switchgear

• HVAC/CRAC systems
• UPS systems
• PDUs, RPPs
• BMS systems, PLCs, HMIs, Drives
• Security systems, access control, CCTV
• Fire alarm and suppression systems
• Lead or support on-site execution of modernization, upgrades, and end-of-life activities.
• Interpret technical documents such as blueprints, specifications, and service manuals.
• Conduct basic audits and assessments of customers' electrical systems and equipment.
• Complete and submit detailed technical reports after every site visit.
• Obtain customer sign-off and confirmation post-service completion.
• Accurately report time and expenses for each customer intervention on a daily basis.
• Properly label, document, and return all defective parts after equipment repair.
• Develop and recommend innovative solutions for complex technical issues during installations.
• Evaluate and recommend equipment upgrades or new product solutions based on customer needs.
• Identify and relay potential sales opportunities beyond the current scope of work to the sales team.
• Maintain constant communication with the planner/coordinator to ensure smooth job execution.
• Escalate unresolved technical issues to the Field Service Technical Expert as needed.
• Perform remote diagnostics and propose solutions where applicable.
• Execute other related tasks as assigned by management.

Qualifications

• Bachelor's degree in Electronics, Electrical, or Mechanical Engineering.
• 2–4 years of relevant field experience, or an equivalent combination of education and practical experience in a related industry.
• Ability to travel as needed for client meetings and business opportunities.
• Willing to be assign in Rosario, Pasig City
• Willing to work from Mondays to Friday ( Saturday if necessary)
• Can start IMMEDIATELY

• Graduate of engineering or technical courses - Electronics, Mechanical, Electrical, or Computer.
• At least with prior years of experience working in semiconductor manufacturing companies.
• Knowledgeable and understands how to troubleshoot a handler machine. Experienced with Advantest Handler is highly considerable.
• Successful candidate will be responsible on providing technical and engineering support to maintain good performance of machines at the customers' sites.
• Monitors machine performance, immediately addresses issues as needed and provides timely feedback and corrective actions.
• Also support customers' new product start-up, ramp-up activities, machine upgrades and system reconfigurations.
• Prepares reports of daily performance and work activities.
• A team player, and can work with less supervision.
• Willing to start immediately

Job Type: Full-time

Pay: From Php20,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Pay raise

Work Location: In person

DESCRIPTION

Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.

Key Responsibilities:

• Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
• Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens.
• Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.

RESPONSIBILITIES

Competencies:

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Ensures accountability - Holding self and others accountable to meet commitments.
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
• Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
• Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
• Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.
• Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
• Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.
• Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
• Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
• Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
• Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

• Apprentice Trained Engine Technician (Preferred).
• Vocational diploma from relevant technical institution.
• Locally valid driving permit.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Minimal level of workshop related experience required.
• Basic level knowledge of and/or experience with engine products.
• Locally valid driving permit.

QUALIFICATIONS

Willing to assign in Mining, Visayas and Mindanao Area.

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

ReqID

Relocation Package No