1,585 Field Service Engineer jobs in the Philippines

• Responds to customer complaints.
• Evaluates and resolves problems of the Customer.
• Installing equipment in accordance to the standard procedure of the company.
• Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands.
• Offers customer training for the Specific model of machine.
• Repairs, tests and maintains equipment that includes calibration and rehabilitation of machine parts.
• Monitors performance of machine
• Maintains product manuals.
• Provides customers with regular reports and feedback on their service requests.
• Develops and maintains relations with customers.
• Reports common complaints of customers to top management in order to address the situation for future reference.
• Makes recommendations to maintenance technicians, and offers feedback on product development, features and functions.
• Generate project on maintenance engineering system and equipment capability to meet productivity and quality requirements.
• Provided clear feedback to management for capturing improvement opportunities.
• Educate customer representative about the product usage and maintenance.
• Responsible on all mold tooling related issues of all TOWA PH customers with direct collaboration with TOWA HQ's tooling team (drawing review, problem correction, design modification, upgrade, customer evaluation, etc.).
• Responsible on all mold process related issues of all TOWA PH customers with direct collaboration with TOWA HQ.
• Responsible on boosting TOWA PH's sales on system and tooling parts by having direct coordination with customers thru actual machine assessments and repairs.
• Responsible on helping Sales team on new projects/ PO specs details determination for machine system and tooling.
• Responsible for doing regular FSE related activities such as set-up, overhauling, troubleshooting, preventive maintenance, etc. and make sure all activities are properly documented and reported.
• Perform special tasks as assigned by his superiors.

QUALIFICATIONS

• Candidate must possess at least Bachelor's / College Degree in Engineering (Mechanical/ Electrical/ ECE) or equivalent
• Open-minded and good team player
• Has good communication skills (proficient in English verbally and in writing)
• Ability to provide solutions to a variety of technical problems independently.
• Has strong technical, analytical, and development skills.
• Has an extensive knowledge on Semiconductor molding process.
• Has an extensive knowledge on Mold tooling technology such as mold tool set-up,
• Knowledgeable on various technologies such as mechanical, electrical, electronics, electromechanical, pneumatics, and PLC.

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Benefits:

• Company car
• Free parking
• Fuel discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid toll fees
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Mold engineer: 2 years (Required)
• Field Service Engineer: 1 year (Required)
• Semiconductor Company: 1 year (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

1. Provide on-site installation, validation and commissioning of medical devices on client's laboratory.

2. Perform on-site or remote trouble shooting and repairs

3. Provide on-site or remote client trainings

4. Communicate with clients to address concern and implement corrective actions via calls, emails, text or chat messages.

5. Create service reports and other technical documentation properly.

6. Perform testing and quality checking of machines.

7. Perform preventive maintenance to all installed machines to clients.

8. Attend trainings, seminars and meetings internally and externally.

9. Diagnosing errors or technical problems and determining proper solutions.

10. Follow all company filed procedures and protocols

11. Follow all department procedures and protocols.

12. If with valid Driver's license, Drive going to assigned client.

13. If without valid driver's license, commute or take public transportation going to assigned client.

14. Deliver client orders if needed and instructed by immediate supervisor/ Management.

15. Collect client payment if needed and instructed by immediate supervisor/ Management.

16. Performs other tasks that may be assigned or delegated by the President and General Manager.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Flextime

Work Location: In person

• Responds to customer complaints.
• Evaluates and resolves problems of the Customer.
• Installing equipment in accordance to the standard procedure of the company.
• Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demands.
• Offers customer training for the Specific model of machine.
• Repairs, tests and maintains equipment that includes calibration and rehabilitation of machine parts.
• Monitors performance of machine
• Maintains product manuals.
• Provides customers with regular reports and feedback on their service requests.
• Develops and maintains relations with customers.
• Reports common complaints of customers to top management in order to address the situation for future reference.
• Makes recommendations to maintenance technicians, and offers feedback on product development, features and functions.
• Generate project on maintenance engineering system and equipment capability to meet productivity and quality requirements.
• Provided clear feedback to management for capturing improvement opportunities.
• Educate customer representative about the product usage and maintenance.
• Responsible on all mold tooling related issues of all TOWA PH customers with direct collaboration with TOWA HQ's tooling team (drawing review, problem correction, design modification, upgrade, customer evaluation, etc.).
• Responsible on all mold process related issues of all TOWA PH customers with direct collaboration with TOWA HQ.
• Responsible on boosting TOWA PH's sales on system and tooling parts by having direct coordination with customers thru actual machine assessments and repairs.
• Responsible on helping Sales team on new projects/ PO specs details determination for machine system and tooling.
• Responsible for doing regular FSE related activities such as set-up, overhauling, troubleshooting, preventive maintenance, etc. and make sure all activities are properly documented and reported.
• Perform special tasks as assigned by his superiors.

QUALIFICATIONS

• Candidate must possess at least Bachelor's / College Degree in Engineering (Mechanical/ Electrical/ ECE) or equivalent
• Open-minded and good team player
• Has good communication skills (proficient in English verbally and in writing)
• Ability to provide solutions to a variety of technical problems independently.
• Has strong technical, analytical, and development skills.
• Has an extensive knowledge on Semiconductor molding process.
• Has an extensive knowledge on Mold tooling technology such as mold tool set-up,
• Knowledgeable on various technologies such as mechanical, electrical, electronics, electromechanical, pneumatics, and PLC.

Job Type: Full-time

Pay: Php25, Php35,000.00 per month

Benefits:

• Company car
• Free parking
• Fuel discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid toll fees
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Mold engineer: 2 years (Required)
• Semiconductor Compnany: 1 year (Preferred)
• Field Service Engineer: 1 year (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person

1. Provide on-site installation, validation and commissioning of medical devices on client's laboratory.

2. Perform on-site or remote trouble shooting and repairs

3. Provide on-site or remote client trainings

4. Communicate with clients to address concern and implement corrective actions via calls, emails, text or chat messages.

5. Create service reports and other technical documentation properly.

6. Perform testing and quality checking of machines.

7. Perform preventive maintenance to all installed machines to clients.

8. Attend trainings, seminars and meetings internally and externally.

9. Diagnosing errors or technical problems and determining proper solutions.

10. Follow all company filed procedures and protocols

11. Follow all department procedures and protocols.

12. If with valid Driver's license, Drive going to assigned client.

13. If without valid driver's license, commute or take public transportation going to assigned client.

14. Deliver client orders if needed and instructed by immediate supervisor/ Management.

15. Collect client payment if needed and instructed by immediate supervisor/ Management.

16. Performs other tasks that may be assigned or delegated by the Management,

Qualifications:

1. Candidate must possess at least a Bachelor's/College Degree in Electrical Engineering ONLY.
2. Must be a Licensed Engineer.
3. Knowledge of basic IT is an advantage.
4. Has good moral character and honest.
5. Preferably knows how to drive & with driver's license.
6. Willing to travel and do field work.
7. Fresh Graduates are welcome to apply

Benefits:

1. HMO CARD (MAXICARE)
2. MEAL ALLOWANCE
3. 13TH MONTH PAY & BONUS
4. SSS, PAG-BIG, PHILHEALTH
5. POSTPAID PHONE
6. INTERNATIONAL TRAININGS

• Minimum 5 years' experience in Semicon preferably end of line.
• Knowledgeable in handling Mould set up and parameter optimization
• Knowledgeable in Deplash Trim & Form Operations.
• Knowledgeable in PLC programming, automation and control
• can perform machine set up / qual
• Can do set up & troubleshooting
• Knowledgeable of CAD and inventor is a plus advantage
• Willing to travel
• Can do Assembly, run the machine, test and troubleshoot of industrial automated equipment.
• Ensure compliance to manufacturing process by following the official work instruction or other related documents.
• In-process checking, adjustment and setup.

Job Summary:

We are seeking skilled and proactive Field Service Engineers to join our team. This role involves providing on-site technical support, installation, maintenance, and repair services for our products and equipment. The ideal candidate will ensure optimal performance, minimize downtime, and deliver exceptional customer service while representing the company professionally.

Key Responsibilities:

• Perform installation, configuration, and maintenance of equipment and product solutions

• Diagnose and troubleshoot technical issues to determine root causes and implement effective solutions.

• Conduct regular inspections and preventive maintenance to ensure equipment reliability.

• Respond promptly to service calls, resolving customer issues on-site or remotely.

• Collaborate with internal teams to escalate and resolve complex technical challenges.

• Train customers and end-users on proper equipment operation and maintenance.

• Maintain detailed service records and prepare reports on performed activities.

• Stay updated on product advancements and industry best practices to provide innovative solutions.

Qualifications:

• Bachelor's degree or diploma in Engineering, Electronics, Mechanical Engineering, or a related field.

• Experience as a Field Service Engineer or in a similar technical role.

• Strong problem-solving and analytical skills with hands-on technical expertise.

• Solid communication and interpersonal skills to interact with customers and team members.

• Ability to work independently and adapt to diverse environments.

• Willingness to travel and work flexible hours as required.

• Minimum 5 years' experience in Semicon preferably end of line.
• Knowledgeable in handling Mould set up and parameter optimization
• Knowledgeable in Deflash Trim & Form Operations.
• Knowledgeable in PLC programming, automation and control
• can perform machine set up / qual
• Can do set up & troubleshooting
• Knowledgeable of CAD and inventor is a plus advantage
• Willing to travel
• Can do Assembly, run the machine, test and troubleshoot of industrial automated equipment.
• Ensure compliance to manufacturing process by following the official work instruction or other related documents.
• In-process checking, adjustment and setup.

Job Type: Full-time

Pay: Php28, Php35,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Fuel discount
• Health insurance
• Life insurance
• Paid toll fees
• Paid training
• Promotion to permanent employee
• Staff meals provided

Work Location: In person

About the role

JB Elite Corporation is seeking a highly skilled and motivated Field Service Engineer to join our team. As a Field Service Engineer, you will play a crucial role in maintaining and troubleshooting our cutting-edge industrial equipment installed at client sites. This is a full-time position, offering the opportunity to work in a dynamic and challenging environment.

What you'll be doing

1. Perform on-site maintenance, repair, and troubleshooting of industrial equipment
2. Conduct regular inspections and preventative maintenance to ensure optimal performance of client equipment
3. Diagnose and resolve complex technical issues in a timely and efficient manner
4. Collaborate with the engineering and sales teams to provide technical support and recommendations for equipment upgrades or replacements
5. Maintain detailed records of all service activities and report on key performance metrics
6. Respond to emergency call-outs and provide 24/7 on-call support as required
7. Continuously expand your technical knowledge and skills to stay up-to-date with the latest industry developments

What we're looking for

1. Bachelor's degree in Electrical, Mechanical, Electronics or Mechatronics Engineering
2. Minimum 3 years of hands-on experience as a Field Service Engineer or Technician in the industrial or manufacturing sector
3. Strong troubleshooting and problem-solving skills, with the ability to quickly identify and resolve complex technical issues
4. Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and cross-functional teams
5. Proven ability to work independently, as well as part of a team, to meet project deadlines and deliver high-quality results
6. Valid driver's license and willingness to travel to client sites as required
7. Certification in industrial equipment maintenance or repair is a plus

What we offer

At JB Elite Corporation, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our company culture is built on collaboration, innovation, and a shared passion for excellence. If you are ready to join a dynamic and forward-thinking organisation, we encourage you to apply now.