1,433 Field Engineers jobs in the Philippines
Technical Support
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Job Descriptions
- Provide first level support through diagnosing or troubleshooting problems and implementing corrective action either remotely;
- Following the SLA, isolate issues, identify and follow the proper escalation path for issues beyond the scope of support;
- Using the ticketing tool, log all updates and troubleshooting procedures performed including complete and comprehensible details.;
- Escalate issues that are beyond the scope of support to the proper level of support
- Take accountability and ownership of user issues through to resolution; escalated issues shall be monitored in behalf of the customer and communicate the progress and update the ticket/s in a timely manner
- Actively monitor ticket assignment/s for timely resolution;
- Proactively raise possible issues that may arise from existing problems or newly implemented change or system updates;
- Ensure that satisfactory resolution has been executed before putting tickets on resolved state;
- Demonstrate professionalism while handling inquiries or complaints of the customers;
- Properly turn over any pending tasks that need attention during scheduled absence (i.e. rest day or vacation leave);
- Contributes to Team/unit goals by accomplishing related duties as required.
Job Qualifications
- Bachelor's degree in Science, Technology, Engineering, and other related courses.
- Strong customer service skills; and have a dynamic and excellent analytical skill combined with a logical mindset
- Strong interpersonal skills and can work under pressure;
- Ability to learn and adapt quickly.
- Ability to multi-task and function as a generalist;
- Proficiency in troubleshooting Personal Computers
- Basic understanding of Information Technology Networking Devices;
- Amenable to rotating shift schedules including morning, mid-day, night shifts, weekends and holidays;
- Able and amenable to travel to client sites.
- Willing to work onsite- Makati City
Job Type: Full-time
Pay: From Php18,000.00 per month
Benefits:
- Company Christmas gift
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Expected Start Date: 10/15/2025
Technical Support
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Job Description
The role focuses on maintaining and supporting end-user IT systems, including software updates, hardware troubleshooting, and equipment installation. It involves coordinating with the Cybersecurity team, managing LAN cabling and connectivity, performing preventive and corrective maintenance, and collaborating with other ICT teams to ensure the reliability and efficiency of end-user devices across MERALCO offices (excluding MOC).
Job Type: Full-time
Benefits:
- Company event
- Health insurance
- Life insurance
- On-site parking
- Paid training
- Promotion to permanent employee
Schedule:
- Mondays to Fridays; 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Pasig: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Work Location: Ortigas Pasig
Technical Support
Posted today
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Job Description
LOCATION:
Owens Asia, Inc. is located atOne West Aeropark, Clark Freeport Zone, Philippines
JOB DESCRIPTION:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
JOB RESPONSIBILITIES:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Communicates with users via phone, chat, email, and/or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps users have performed.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
JOB REQUIREMENTS:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
Skills:
- Ability to Learn New Software and Hardware.
- Active Listening.
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail.
- Strong knowledge of software packages.
Hiring Process & Privacy Notice
Owens collects information from job applicants during the recruitment process.
Owens processes your personal data in a manner consistent with the data protection requirements for your location and the location of the hiring company. Owens may process your data on one or more of the following bases; entering into or the performance of a contract, consent, or legitimate interests. Owens operates in a number of international locations and your application may be processed in any of these locations. International transfer of your personal data between Owens companies is subject to standard EU international contractual clauses, when applicable.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Information you will supply may be disclosed to third parties, including agents or vendors of the company you are applying to, law enforcement agencies, state or federal agencies, courts, schools, and employers to handle the recruitment and background screening process. Information may be transmitted to another country other than the country you are located in or applying to, including countries outside the EU with a different level of data protection or inadequate data protection laws defined by the European Commission.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate your consent below. If you are hired, your information will be retained for longer.
For more information on our privacy practices and your rights, visit the Owens OnLine Privacy Policies page.
Technical Support
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Job Description
Technical Support Duties/Responsibilities
• Perform presales visits and presentations, promote the technical aspects of Quandatics' solutions and benefits of analytical use cases to prospective clients
• Develop solutions together with the Technical Team based on Client requirements
• Opportunity to conduct professional analytics training classes
• Opportunity to become experts in Talend, RapidMiner, Tableau, Cloudera, and TIBCO
• Respond to customer inquiries and provide technical support via phone, email, or chat.
• Diagnose and resolve technical issues related to hardware, software, and network systems.
• Guide customers through troubleshooting steps to resolve problems effectively and efficiently.
• Document customer interactions, technical solutions, and support processes accurately and thoroughly.
• Stay up-to-date on product updates, new technologies, and industry trends to provide informed support.
• Maintain a high level of professionalism, empathy, and customer focus in all interactions.
Qualifications and Skills:
• Must be a BS/BA degree holder.
• Atleast 2 years experience.
• Experience in working with customers at multiple levels.
• Demonstrated ability to work in highly collaborative, cross-functional environment
• Proficiency in MS Office, Excel, PDF.
• Previous experience as a Customer Relationship Manager or Customer Relationship Management experience is greatly preferred.
• Willingness and ability to travel.
Technical Support
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Job Description
Qualifications:
- Must be a graduate of Computer Engineering, BS Computer Science, Information Technology, or a 3-year Computer Technology course.
- Prior work experience is not required, but technical-related OJT or internship experience is an advantage.
Responsibilities:
General Duties:
- Report directly to the QCG Supervisor and carry out comprehensive testing and quality checks on units, following official documentation
Specific Duties:
- Set up software (including OS) and hardware configurations based on:
- Official documents such as Pickslips, Borrowing Forms, Rental Agreements, and Fixed Asset records.
- Any special instructions provided.
- Conduct quality assurance tests on units being prepared for delivery.
- Perform physical inspections to ensure all units are complete with required accessories (e.g., for servers, laptops, and other specialized products
- Use network protocols to perform multicast loading of client-specified images onto units.
- Ensure all units are correctly configured according to client specifications before they are dispatched.
- Approve packaging and delivery of units that pass quality control checks
Work Location:
- Must be willing to work in Brgy. Ugong, Pasig.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php710.00 per day
Benefits:
- Additional leave
- Company Christmas gift
- Health insurance
- Life insurance
- Paid training
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- Administrative Assistant: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
Technical Support
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Job Description
- Basic knowledge of electrical and civil works is a plus, but not required. Willingness to undergo training is essential.
- Must possess good moral character and a positive work attitude.
- Senior High School graduates are preferred but not required.
Job Types: Full-time, Fresh graduate
Work Location: In person
Technical Support
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Job Description
Company Description
The Office of Civil Defense (OCD) is the implementing arm of the National Disaster Risk Reduction and Management Council in the Philippines. Our primary mission is to administer a comprehensive national civil defense and disaster risk reduction and management program by providing leadership in the continuous development of strategic and systematic approaches, as well as measures to reduce the vulnerabilities and risks to hazards and manage the consequences of disasters.
MINIMUM QUALIFICATIONS
Education:
Bachelor's Degree in Psychology, Human Resource Development Management, Information Technology or a related field.
Experience:
Has experience in management of HR Information Systems, Familiarity with Data Privacy Laws and Regulations
Duties and Responsibilities:
- Assist in the development/ enhancement of existing employees' compensation and benefits programs;
- Assist in maintaining and updating of accurate, confidential employee data in the HRIS; ensure data integrity through regular collaboration with other HR sections;
- Assist in supporting HR system implementations, upgrades, integrations, and troubleshoot issues in coordination with IT or vendors;
- Assist in generate reports, analytics, and dashboards for management; monitor system performance and recommend process improvements;
- Perform other functions as may be directed.
Salary Grade:
11
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Technical Support
Posted today
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Job Description
JOB HIGHLIGHTS
- Life Insurance Coverage upon hiring.
- Career advancement based on performance.
KEY RESPONSIBILITIES
- Unpacking and packing of unit: Careful handling of all units, including organize unpacking and repacking to prevent damage and ensure efficient workflow.
- Assembly and disassembly (RAM Installation): Safe and precise disassembly of system units, ensuring all components are securely and correctly installed.
- Testing: Post-installation verification including system boot checks, BIOS/UEFI memory recognition.
- Cleaning: Light dusting and cleaning of internal and external components during assembly/ disassembly.
- Resealing: Proper resealing of units after successful RAM installation and testing, ensuring all screws, panels, warranty and box seals are in place for transport.
JOB REQUIREMENTS AND QUALIFICATIONS
- Graduate of any IT related course (Bachelors or Vocational).
- Fresh graduates are welcome to apply.
- With basic knowledge in hardware and software troubleshooting.
- Applicants must be willing to be assigned in Parañaque City.
Job Types: Full-time, Fresh graduate
Pay: Php19, Php20,000.00 per month
Benefits:
- Free parking
- Life insurance
- On-site parking
Ability to commute/relocate:
- Parañaque: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
Location:
- Parañaque (Preferred)
Work Location: In person
Technical Support
Posted today
Job Viewed
Job Description
LOCATION:
Owens Asia, Inc. is located at One West Aeropark, Clark Freeport Zone, Pampanga, Philippines
JOB DESCRIPTION:
- The Technical Support will provide support and guidance to users experiencing technical issues relating to computer hardware, software, and peripherals.
JOB RESPONSIBILITIES:
- Provides technical support and guidance to resolve users' computer hardware and software problems.
- Communicates with users via phone, chat, email, and/or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps users have performed.
- Applies knowledge of computer software and hardware to assist users in resolving problems.
- Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment.
- Coordinates service or replacement of defective products from vendors and manufacturers.
- Maintains knowledge of technical innovations, trends, and best practices; makes recommendations for new software and hardware.
- Drafts or revises user training manuals and procedures.
- Maintains logs of support services provided in the ticketing system or other appropriate databases.
- Develops training materials and/or provides onsite training as requested.
- Performs other related duties as assigned.
JOB REQUIREMENTS:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite.
- Thorough understanding of technology commonly used by clients and employees.
- Ability to explain technical problems to non-technical employees.
Skills:
- Ability to Learn New Software and Hardware.
- Active Listening
- Analysis of Technical Issues.
- Application Support.
- Assessing Customer Support Needs.
- Attention to Detail
- Strong knowledge of software packages
Hiring Process & Privacy Notice
Owens collects information from job applicants during the recruitment process.
Owens processes your personal data in a manner consistent with the data protection requirements for your location and the location of the hiring company. Owens may process your data on one or more of the following bases; entering into or the performance of a contract, consent, or legitimate interests. Owens operates in a number of international locations and your application may be processed in any of these locations. International transfer of your personal data between Owens companies is subject to standard EU international contractual clauses, when applicable.
To obtain a job with one of our companies, you may be required to take assessment tests and complete and pass a background screening, including criminal records checks.
Information you will supply may be disclosed to third parties, including agents or vendors of the company you are applying to, law enforcement agencies, state or federal agencies, courts, schools, employers to handle the recruitment and background screening process. Information may be transmitted to another country other than the country you are located in or applying to, including countries outside the EU with a different level of data protection or inadequate data protection laws as defined by the European Commission.
Recruitment information is generally retained for 6 months unless there is an extended legal mandatory retention period. If you would like us to keep your information for future career opportunities, please indicate with your consent below. If you are hired, your information will be retained for longer.
For more information on our privacy practices and your rights, visit the Owens OnLine Privacy Policies page.
Job Type: Full-time
Work Location: In person
Technical Support
Posted today
Job Viewed
Job Description
HIRING NOW – CONSUMERS ELECTRONICS ACCOUNT
Start ASAP | Virtual Hiring Process
What We Offer:
Competitive Package up to ₱26,000 + Performance Bonus
Paid Training with HMO Coverage
Fast Hiring – No Mock Call, No Versant, Job Offer Right Away
Qualifications:
- Minimum 6 months BPO experience required
- Must have a laptop/desktop for virtual hiring process
Work Location: Bridgetowne, E-Rodriguez QC.
Job Types: Full-time, Permanent
Pay: Up to Php26,000.00 per month
Benefits:
- Additional leave
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Application Question(s):
- Do you have a Laptop or Desktop ?
Work Location: In person