2,455 Field Application Engineer jobs in the Philippines

ADDCOM SOLUTION PTE LTD is a distribution /manufacturing representative firm for major electronics components and semiconductors suppliers in the South East Asia Region.

We are headquartered in Singapore and we have liaison offices in HK ,Shenzhen,Shanghai,Malaysia,Thailand and Philippines.

As part of our global expansion ,we are looking for dynamic and ambitious persons to join our team in Singapore.

Field Application Engineer (Electronics)(Cavite-Philippines)

Responsibilities:

• Provide technical design support,technical documents and product specifications to customers.
• Introduce products to meet customer's design spec and requirement.
• Coordinate and work together with customer's R&D team to identify and resolve issues.
• Identify potential customers.
• Initiative in creating new business opportunities .Gathering information from customer and obtain customer's project detail.
• Work closely with suppliers and customers to build close relationship.

Requirements:

· Candidate must possess at least a Diploma,Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.

• At least 2 years of working experience in electronics sales is required for this position.
• Good network with PCBA/EMS/OEM is an advantage.
• Good written and spoken English and Mandarin.
• Able to work independently and be an effective team player.
• Excellent communication and interpersonal skills

Benefits:

· 5 days week

· Basic salary

· Annual Performance Bonus

· Training will be provided

Job Types: Permanent, OJT (On the job training), Fresh graduate

Benefits:

• Work from home

Work Location: Remote

Summary:

We are looking for a highly motivated and experienced field application engineer, system engineer, or support engineer to join our team. The ideal candidate will have a strong understanding of Network, Firewall, and Linux technologies, as well as excellent communication and problem-solving skills. The position will involve working with customers to troubleshoot and resolve technical issues, as well as providing technical support and training.

Responsibilities:

• Install, configure, and troubleshoot Network, Cloud, Infrastructure, and Linux systems.
• Provide technical support to customers.
• Develop and deliver technical training.
• Write technical documentation.
• Work with other engineers to design and implement new solutions.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• Strong understanding of Network, Cloud, Infrastructure, and Linux technologies.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Fluent in English

Job Description:

• Responsible for giving product presentations to the customer describing how ASUS products provide the optimum solution.
• Responsible for customers product design assistance including onsite visits to review and examine customer problems and provide suggestions on optimal ways to use ASUS products.
• Identify and develop new opportunities together with the sales representatives within assigned accounts.
• Give product demonstrations and execute benchmarks to show product capabilities and ease of use.
• Understand competitors' strengths and weaknesses relative to the appropriate product strategies.
• Assist the customer throughout the development cycle to ensure successful completion of the project.
• Accompany sales representatives during the entire sales process, from RFI/RFP to contract negotiation and closing.
• Work directly with Product Managers in developing and evaluating product strategies.
• Detect functional gaps during scoping calls, analyze them and work with the Product Team to find a viable solution.
• Provide input to Product Development regarding commercial updates.
• Provide training and account strategy support for distributors, partners and end-users.
• Assist all partners in pre-sales and post-sales activities.
• Responds to technical and/or functionality questionnaires.

Qualifications:

• Bachelor's or master's Degree holders in Computer Science or any IT fields are preferred.
• Specialized technology experience in hardware, software, network solutions, storage and security
• Exceptional communication in English command and presentation skills
• Great communications skills, in order to work with several teams with very different backgrounds, as well as with customers, prospects and other important stakeholders.
• Ability to interpret technical documents and specifications.
• Results oriented individual with ability to effectively manage multiple priorities and timelines.
• Capability to work independently and with the team and take full responsibility for projects.
• Willing to be assigned in Ortigas, Pasig City

Why Join Us?

Competitive Salary
– We value your skills and reward your contributions.

Quarterly Performance Bonus
– Earn more based on your performance.

Weekends Off
– Recharge and enjoy your weekends.

Monthly Employee Engagement Activities
– Connect with colleagues through fun team events and activities.

ASPH Holiday Break
– Enjoy a 2-week break in December for a better work-life balance.

HMO and Group Life Insurance (Upon regularization)
– Comprehensive health coverage for you and your dependents.

Medicine Reimbursement
– Covers optical expenses, over-the-counter medicines, any dental-related medicines and gym membership.

Complete Statutory Benefits
– We provide full compliance with all legal requirements.

*Disclaimer: When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn. LinkedIn will share your information to ASUS for job recruitment purpose.

ADDCOM SOLUTION PTE LTD is a distribution /manufacturing representative firm for major electronics components and semiconductors suppliers in the South East Asia Region.

We are headquartered in Singapore and we have liaison offices in HK ,Shenzhen,Shanghai,Malaysia,Thailand and Philippines.

As part of our global expansion ,we are looking for dynamic and ambitious persons to join our team in Singapore.

Field Application Engineer (Electronics)(Batangas-Philippines)

Responsibilities:

• Provide technical design support,technical documents and product specifications to customers.
• Introduce products to meet customer's design spec and requirement.
• Coordinate and work together with customer's R&D team to identify and resolve issues.
• Identify potential customers.
• Initiative in creating new business opportunities .Gathering information from customer and obtain customer's project detail.
• Work closely with suppliers and customers to build close relationship.

Requirements:

· Candidate must possess at least a Diploma,Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Electrical/Electronic) or equivalent.

• At least 2 years of working experience in electronics sales is required for this position.
• Good network with PCBA/EMS/OEM is an advantage.
• Good written and spoken English and Mandarin.
• Able to work independently and be an effective team player.
• Excellent communication and interpersonal skills

Benefits:

· 5 days week

· Basic salary

· Annual Performance Bonus

· Training will be provided

Job Type: Full-time

Benefits:

• Work from home

Work Location: Remote

Note: Our office, where training and office-based activities shall be conducted, is located in Cruzville Subd., Zabarte Road, Novaliches, QC. Our work schedule is Mondays to Saturdays, 8AM to 5PM.

We are seeking for highly-motivated and talented applicants to fill our sales force in our Luzon, Visayas and Mindanao areas who will be promoting Education Training Software/Hardware products OR Industrial solutions.

Note: Identified candidates shall be provided training for around 1 -3 months onsite (depending on skills assessment).

QUALIFICATIONS AND REQUIREMENTS:

• Graduate or Undergraduate of Engineering and/or Marketing preferred BUT not required
• With Sales experience preferred but not required
• With a long term mindset on pursuing a Sales and Marketing career
• Can demonstrate excellent communication and social skills
• Career-oriented, self motivated, honest and committed to the job
• Can work under pressure and minimal supervision
• Can adapt to flexible working schedules
• With laptop and existing highspeed internet access at home
• Proficiency in communicating in the region's language/s preferred but not required.

Job Types: Full-time, Fresh graduate

Benefits:

• On-site parking
• Opportunities for promotion

Application Question(s):

• Are you comfortable with a Monday to Saturday, 8:00 AM – 5:00 PM work schedule? Please note that Saturdays can be worked from home if there is no requirement to be at the office.
• Do you have your own laptop and reliable high-speed internet connection at home?
• Have you previously worked in sales or marketing? If yes, briefly describe your experience.
• What motivates you to pursue a long-term career in Sales and Marketing?
• What is your expected salary? Please note, as a sales role, successful applicants are entitled to commissions for successful purchase of their client/s.
• Are you willing to work onsite for up to 6 months of training at our office along Zabarte Road, Novaliches, Quezon City, before field assignment?

Work Location: In person

Philippines Office (Hybrid/On-site)

AU Business Hours (8:30 AM – 5:00 PM AEST)

We're looking for a Customer Support Lead to join our team in the Philippines. This role is key to delivering timely, high-quality support to our customers and partners while driving improvements in customer satisfaction and adoption.

As a Customer Support Lead, you will be the first point of contact for our customers, resolving inquiries and technical issues, managing ticket flows, and ensuring SLA compliance. You'll also contribute to building automation, enhancing our knowledge base, and providing support to our Customer Success team with reporting and client health monitoring.

This is a hands-on role that combines customer service, technical problem-solving, and process improvement.

–

Customer Support & Issue Resolution

• Manage, triage, and respond to customer inquiries through support channels.
• Diagnose and resolve first-line technical issues; escalate where necessary while owning communication.
• Document all communications and resolutions in the ticketing system.
• Identify recurring issues and recommend improvements in training, documentation, or product.

SLA Compliance & Ticket Management

• Prioritize and manage tickets to meet SLA targets.
• Monitor and report on support trends weekly as a report, ticket volumes, and resolution times.
• Help refine and automate support workflows across severity levels.
• Manage CSAT and NPS per the schedule allocated

Knowledge Sharing & Technical Assistance

• Write and update knowledge base articles, FAQs, and guides.
• Conduct quarterly audits of the Help Centre to ensure accuracy and relevance.
• Collaborate with Product/Dev teams on documenting new features.

Customer Success Support

• Provide customer health metrics, reports, and usage insights.
• Support Customer Success with communciations to current client base.
• Build automation workflows in tools such as Posthog/ Intercom/Hubspot, experience in these platforms will be advantageous.

–

Experience

• 2+ years in SaaS customer support, technical support, or similar roles.
• Experience with SLA management and supporting enterprise or SaaS platforms is a plus.

Skills & Knowledge

• Strong troubleshooting and problem-solving skills.
• Excellent communication skills in English (written & verbal).
• Proficiency in tools like Intercom, Hubspot, Google Suite, and ticketing systems.
• Familiarity with Google Sheets and project management templates is a plus.
• Flexibility to work across time zones (aligned with AU business hours).

Education & Certifications

• Bachelor's degree in IT, Computer Science, or related field preferred.
• Customer service certifications are an advantage.

–

• Customer Success Managers – Aligns on customer health, escalations, and onboarding support
• Head of Customer Success – Reports on trends, performance, and customer experience insights
• Product & Engineering – Escalates technical issues and shares feedback on usability or bugs
• Delivery Team – Coordinates on access issues, model delivery questions, and onboarding support
• Partner Manager – Supports partner-related queries and access for shared clients

–

• Be part of a global team at a high-growth software company.
• Opportunities for career growth and cross-disciplinary learning.
• Competitive salary and benefits package.
• A supportive, collaborative culture with team-building activities.

–

Trendspek is a fast-growing software company delivering world-class solutions for asset inspection and data management. We're passionate about building powerful tools that make complex tasks simple, and we care deeply about ensuring every customer has an exceptional experience with our platform.

You'll be working for a leading Australian startup. We have a permanent office in Angeles, Pampanga, and we treat you like one of the family. Your experience and your ideas matter.

We're a small, committed team that believes in quality over quantity, and values genuineness and community. We have fun together, and value work-life balance.

• WFH/Office Hybrid Set up
• Monday to Friday Schedule
• AU Holidays Paid
• Equipment such as laptop etc are given by the company
• HMO after 1 year in the company
• Paid leaves starting on the 7th month

–

If you're passionate about customer service, love solving problems, and want to grow with an innovative software company, we'd love to hear from you

Why join ezyCollect

In the time it takes you to read this job ad, our platform collects around $58,991.86 from businesses that struggle with late-paying customers. Since 2016, ezyCollect has been helping 1,500+ businesses reduce their overdue invoices by 43% on average.

ezyCollect is an Australian-founded B2B SaaS FinTech on a mission to eliminate late payments, with a focus on the Food & Beverage andWholesale Building industry. Our invoice-to-payments subscription software complements accounting/ERP software (MYOB, Xero, NetSuite, SAP etc.) to automate the process of getting paid. We are expanding our products and services as well as our team We are a team of over 60 across Australia, New Zealand, Brazil, the Philippines, the USA and Canada. ezyCollect is driven by a passionate and dynamic team that loves solving real business problems using the latest technology to get businesses paid on time every time. Our vision is to empower our clients to grow their businesses through integrated and faster payments, the latest and most accurate credit data and process automation.

We're looking for a curious, determined professional who thrives in a fast-paced, collaborative environment.

This is a full-time role based in the Philippines, working mainly in Australian business hours with some flexibility for US and client time zones. You'll observe NSW public holidays, and all communication is in English.

Technical Support Specialist

Join our team and be the go-to problem solver behind the scenes You'll use your SQL know-how and integration expertise (think Xero, NetSuite, SAP, QuickBooks, MYOB) to keep things running smoothly, squash sync issues, and support our clients across the globe.

If you love digging into databases, fixing tricky technical challenges, and turning data into real insights, all while working with a collaborative, fast-moving team, this role is for you. You'll get to work on smart fintech solutions, grow your skills, and make an impact every day.

The Role

• Installations of all supported ezyCollect integrations, e.g. NetSuite, MYOB EXO, MYOB Acumatica, Xero and complex integrations
• Performing daily sync integrations checks
• Resolving daily Support Tickets
• Inbound customer support (Hubspot inbox and Intercom live chats)
• Liaising with technology partners to resolve clients' issues
• Ensuring proper technical documentation is logged and maintained.
• Supporting clients or performing tasks outside of regular working hours (U.S. or other client time zone) when needed.

The Role Requirements

General

• Minimum 2 to 3 years of experience in a technical support role, preferably in a SaaS-Fintech-based company
• Skilled in handling urgent investigations, isolating problems, and addressing high-priority issues effectively
• Customer-focused with a positive attitude and high standard in customer service; confident to speak to clients through phone, email, and live chat in fluent English
• Ability to communicate complex issues to both technical and non-technical audiences
• Preferably experience with AUS and US clients
• A problem-solving mindset and confidence in tackling tricky issues
• A strong work ethic and being easily adaptable to fast-paced environments
• Proactive with excellent initiative, while maintaining a high standard of work quality
• Excellent administrative, organisational, and time-management abilities
• Fast learner and highly adaptable to new tools and processes
• Reliable with a clear understanding of punctuality and the importance of meeting deadlines
• Collaborative team player, highly flexible, and willing to work outside regular hours when required

Technical

• Experience integrating with platforms like Xero, NetSuite, SAP, QuickBooks, or MYOB
• Skilled in troubleshooting and resolving issues across various software integrations
• Strong database know-how
• Hands-on SQL skills:
• Knowledge for both production and reporting needs
• Capable of writing and executing SQL queries for diverse purposes, including reporting and analysis
• Development in Java, RESTful Api, Application servers (Tomcat)

Some of our benefits and perks:

• Employee Share Options
• Annual Training Budget
• HMO contributions
• Flexible working arrangements
• 4 weeks annual leave per year
• 2 weeks sick/carers leave per year
• Generous parental leave policy
• Other leave allowances (i.e. compassionate leave, bereavement leave, emergency leave, etc.)
• Employee SWAG
• Quarterly Social Team Events
• Monthly Virtual Games
• Having a large impact, a small team, and helping shape the future of ezyCollect
• Joining a passionate team that rewards the right behaviours
• Working with a product that customers love >1,200 customers in >18 countries
• There is an exceptional opportunity for the right candidate to work closely with our business founders, grow together with the company and help shape the future of ezyCollect
• Being part of a passionate, entrepreneurial team where you'll be valued for your contribution
• Dedicated training and coaching to help facilitate your career growth
• Insight/access into multiple facets of the business, giving a unique level of experience
• Fun and collaborative work environment guaranteed
• This is a Remote (work from home) position.

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This job is with Finastra, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Who are we?
At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Reporting to the Manager of Customer Support, the
Technical Support Engineer
will be responsible for delivering expert assistance to clients across all current and future Payment product offerings provided by Finastra

Key Responsibilities
Your deliverables as a
Technical Application Support Engineer
will include, but not limited, to the following:

• Provide professional application and technical support & consultation to clients of Finastra
• Payment products, typically banks or major corporations
• Provide tier 2 support: act as initial escalation point for Operations & Application Support
• staff and the customer; provide guidance and training for support staff of all levels; execute
• escalation procedures when applicable, as defined by management
• Work collaboratively with customers' and Finastra technical groups for connectivity to various
• interfaces/applications such as the Federal Reserve Bank, Depository Financial Institutions,
• and other third party vendors
• Continually monitor and update all assigned cases in Salesforce CRM with timeliness,
• accuracy, relevant information and using appropriate customer-facing communication as
• judged by management. Cases are accessible internally and by Finastra clients.
• Lead installation, implementation and client coordination of testing fixes provided by
• Development for Production related issues; document work following change control
• protocol
• Create and maintain documentation pertaining to daily operations of the Payments Customer
• Support Group
• Install and Maintain Test Environments for all Payment Products for support of the Payments
• Group
• Participate in and sometimes lead infrastructure changes that relate to Payment products
• Maintain and expand support expertise by learning, as necessary, International and Domestic
• Payments Products and the software applications Finastra sells
• Perform all other duties as assigned

Requirements And Qualifications

• Bachelor's degree (concentration in Computer Science or Computer Engineering preferred)
• Experience with support of technical services and must have the ability to quickly learn the
• technical aspects needed to support the products
• Prior experience in supporting customers of banking or financial software applications
• preferred
• Must have good verbal/phone presence - experience in call center or customer support is a
• plus
• Ability to multi-task and manage changing priorities to meet demands of clients
• Demonstrated ability to contribute to an atmosphere of teamwork through collaborative
• behavior and open communications
• Experience interfacing with others via phone and email at all levels from senior management
• to junior staff
• Excellent analytical and communication (Verbal and written) skills; process-oriented
• Successful candidate must enjoy problem solving, which is a significant part of the job
• Expert technical skills in any of the following are desired: Windows Server administration &
• support; networking concepts, analysis & troubleshooting; web server technologies such as
• IIS, Apache/Tomcat; remote access; virtualization; relational databases; Windows-centric
• system and application support

Work Environment

• Manila night shift - US hours
• Willingness to work off hours and occasional long hours when necessary to achieve customer and company objectives
• Work independently and collaboratively
• Work remotely to provide support, as required
• Participate with other team members in rotating schedule for on-call duty and early shift, with possibility to convert to formal early shift assignment

Benefits
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, , , , ).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
• Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Reporting to the Manager of Customer Support, the Technical Support Engineer will be responsible for delivering expert assistance to clients across all current and future Payment product offerings provided by Finastra

Key Responsibilities

Your deliverables as a Technical Application Support Engineer will include, but not limited, to the following:

• Provide professional application and technical support & consultation to clients of Finastra
• Payment products, typically banks or major corporations
• Provide tier 2 support: act as initial escalation point for Operations & Application Support
• staff and the customer; provide guidance and training for support staff of all levels; execute
• escalation procedures when applicable, as defined by management
• Work collaboratively with customers' and Finastra technical groups for connectivity to various
• interfaces/applications such as the Federal Reserve Bank, Depository Financial Institutions,
• and other third party vendors
• Continually monitor and update all assigned cases in Salesforce CRM with timeliness,
• accuracy, relevant information and using appropriate customer-facing communication as
• judged by management. Cases are accessible internally and by Finastra clients.
• Lead installation, implementation and client coordination of testing fixes provided by
• Development for Production related issues; document work following change control
• protocol
• Create and maintain documentation pertaining to daily operations of the Payments Customer
• Support Group
• Install and Maintain Test Environments for all Payment Products for support of the Payments
• Group
• Participate in and sometimes lead infrastructure changes that relate to Payment products
• Maintain and expand support expertise by learning, as necessary, International and Domestic
• Payments Products and the software applications Finastra sells
  Perform all other duties as assigned

Requirements and Qualifications

• Bachelor's degree (concentration in Computer Science or Computer Engineering preferred)
• Experience with support of technical services and must have the ability to quickly learn the
• technical aspects needed to support the products
• Prior experience in supporting customers of banking or financial software applications
• preferred
• Must have good verbal/phone presence - experience in call center or customer support is a
• plus
• Ability to multi-task and manage changing priorities to meet demands of clients
• Demonstrated ability to contribute to an atmosphere of teamwork through collaborative
• behavior and open communications
• Experience interfacing with others via phone and email at all levels from senior management
• to junior staff
• Excellent analytical and communication (Verbal and written) skills; process-oriented
• Successful candidate must enjoy problem solving, which is a significant part of the job
• Expert technical skills in any of the following are desired: Windows Server administration &
• support; networking concepts, analysis & troubleshooting; web server technologies such as
• IIS, Apache/Tomcat; remote access; virtualization; relational databases; Windows-centric
• system and application support

Work Environment:

• Manila night shift - US hours
• Willingness to work off hours and occasional long hours when necessary to achieve customer and company objectives
• Work independently and collaboratively
• Work remotely to provide support, as required
• Participate with other team members in rotating schedule for on-call duty and early shift, with possibility to convert to formal early shift assignment

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

· Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.

· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

· ESG: Benefit from paid time off for volunteering and donation matching.

· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, , , , ).

· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

· Recognition : Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

• Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra