71 Experienced Professional jobs in the Philippines
L&OD Professional
Teradyne
Posted 6 days ago
Job Viewed
Job Description
JOB SUMMARY:
The Learning and Organizational Development (L&OD) Professional will be responsible for identifying development gaps and designing, implementing, and evaluating learning and development programs that enhance employees' skills, knowledge, and capabilities. These programs aim to foster continuous improvement in performance, engagement, and career growth across all levels of the organization.
This role also plays a key part in supporting organizational initiatives that drive transformation, leadership development, and strategic change management. The L&OD Professional will work collaboratively with the leadership team, department heads, and Human Resources to ensure that all development efforts are inclusive, equitable, and aligned with the organization's values and
goals.
KEY RESPONSIBLITIES:
+ 1. Learning and Training Development
a. Conduct training needs analysis across the organization.
b. Design and deliver training programs (online, virtual, and classroom) to address
training needs or gaps from onboarding, individual contributors, leadership and
management, building technical capabilities, and soft skills.
c. Facilitate training programs or focus group discussions.
d. Management and coordination with internal trainers and external training vendors.
e. Evaluate effectiveness of internal and external training programs up to level 4 - ROI
if necessary.
f. Manage and maintain learning management system and training records.
g. Collaborate with functional management teams to assess and meet training needs.
2. Organizational Development
a. Support initiatives related to employee engagement, performance management,
and succession planning.
b. Assist in the development and implementation of organizational change strategies.
c. Facilitate workshops or focus groups to gather insights and promote alignment.
d. Collaborate with HR and leadership to drive talent development strategies.
3. Data Management and Reporting
a. Establish learning metrics and analyze result to determine learning and
development strategies.
b. Create regular training reports for presentation to the IM body.
c. Manage training database to monitor development progress of employees
4. Financial Management
a. Manage L&OD budget and understand financial implications on all L&OD initiatives.
5. Learning Management System Administration
a. Skilled in using Learning Management Systems (LMS).
b. Manage the LMS to keep courses, materials, and resources updated and accessible.
c. Track employee training participation and evaluate the effectiveness of programs.
Qualifications:
+ Bachelor's degree in psychology, Human Resources, or Behavioral Sciences. Masteral
degree in the field of Human Resources or Organizational Development is an advantage.
+ With at least 8 to 10 years of experience in the field of Learning and Organizational
Development.
+ Strong facilitation, presentation, and instructional skills.
+ Excellent interpersonal and communication skills.
+ Proficient in Learning and Management System and Virtual program deliveries.
+ Collaborative, innovative, and creative.
+ Good program/project management skills.
+ Good leadership skills.
We are only considering candidates local to position location and are unable to provide relocation for this position.This position is not eligible for visa sponsorship.We are an equal-opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
The Learning and Organizational Development (L&OD) Professional will be responsible for identifying development gaps and designing, implementing, and evaluating learning and development programs that enhance employees' skills, knowledge, and capabilities. These programs aim to foster continuous improvement in performance, engagement, and career growth across all levels of the organization.
This role also plays a key part in supporting organizational initiatives that drive transformation, leadership development, and strategic change management. The L&OD Professional will work collaboratively with the leadership team, department heads, and Human Resources to ensure that all development efforts are inclusive, equitable, and aligned with the organization's values and
goals.
KEY RESPONSIBLITIES:
+ 1. Learning and Training Development
a. Conduct training needs analysis across the organization.
b. Design and deliver training programs (online, virtual, and classroom) to address
training needs or gaps from onboarding, individual contributors, leadership and
management, building technical capabilities, and soft skills.
c. Facilitate training programs or focus group discussions.
d. Management and coordination with internal trainers and external training vendors.
e. Evaluate effectiveness of internal and external training programs up to level 4 - ROI
if necessary.
f. Manage and maintain learning management system and training records.
g. Collaborate with functional management teams to assess and meet training needs.
2. Organizational Development
a. Support initiatives related to employee engagement, performance management,
and succession planning.
b. Assist in the development and implementation of organizational change strategies.
c. Facilitate workshops or focus groups to gather insights and promote alignment.
d. Collaborate with HR and leadership to drive talent development strategies.
3. Data Management and Reporting
a. Establish learning metrics and analyze result to determine learning and
development strategies.
b. Create regular training reports for presentation to the IM body.
c. Manage training database to monitor development progress of employees
4. Financial Management
a. Manage L&OD budget and understand financial implications on all L&OD initiatives.
5. Learning Management System Administration
a. Skilled in using Learning Management Systems (LMS).
b. Manage the LMS to keep courses, materials, and resources updated and accessible.
c. Track employee training participation and evaluate the effectiveness of programs.
Qualifications:
+ Bachelor's degree in psychology, Human Resources, or Behavioral Sciences. Masteral
degree in the field of Human Resources or Organizational Development is an advantage.
+ With at least 8 to 10 years of experience in the field of Learning and Organizational
Development.
+ Strong facilitation, presentation, and instructional skills.
+ Excellent interpersonal and communication skills.
+ Proficient in Learning and Management System and Virtual program deliveries.
+ Collaborative, innovative, and creative.
+ Good program/project management skills.
+ Good leadership skills.
We are only considering candidates local to position location and are unable to provide relocation for this position.This position is not eligible for visa sponsorship.We are an equal-opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
#LI-CP1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
This advertiser has chosen not to accept applicants from your region.
0
Professional, BI Analyst
Concentrix
Posted 12 days ago
Job Viewed
Job Description
Job Title:
Professional, BI Analyst
Job Description
"This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.
Would be involved in End-to-End lifecycle of the Dashboard / reports:
- Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
- Support gathering requirements and Consultation / Solution Design.
- Should be able to communicate effectively during the development phase.
- Conducts and leads UAT, Troubleshooting and Resolution.
- End-user Engagement: Communication and Education."
Essential Functions / Core Responsibilities
- Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
: Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management - analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.
: Package complex & ambiguous information to drive forward actionable insights.
- Leverage data and information structure to ensure - single source of truth.
- Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
- Ensure data accuracy, timeliness and validation prior to presentation.
- Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.
- Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
- Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
- Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive measurable business results.
- Maintain confidentiality.
Candidate Profile
- 2-4 years of experience with data analysis and preparation, including experience with medium to large data sets.
- Strong business and collaboration skills, and responsiveness to service needs and operational demands.
- BPO experience and BPO metrics knowledge preferred.
- Bachelors' degree preferred, preferably in Statistics, Economics, Computer Science, Mathematics, or similar quantitative field.
- Utilization of data discovery tools such as Microsoft Power BI (preferred), Qlik, Tableau, Zendesk, Salesforce etc is an advantage
- Advanced Excel covering Power pivots and Macros.
- Intermediate SQL, data visualization tools, and a strong background in medium to large-scale, shared data environments is preferred.
- Ability to tell a story with data and drive data literacy.
- Excellent communications skills (both verbal and written); ability to interface with senior leadership (working language, plus English).
- Ability to build good relationships and work cross-functionally.
- Creative/Innovative thinking, intermediate analytical and conceptual thinking skills.
- Problem solving skills and process improvement experience with sound decision making
- A sense of urgency and proactivity are essential. Used to working with minimal supervision and results oriented
- Ability to excel in a fast-paced, changing environment, managing multiple priorities and projects simultaneously
- As a global organization, please be aware this role may cover 24x7 through rotation of shifts
Location:
PHL Cyberzone Cebu City - FCC Tower 3 & 4
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Professional, BI Analyst
Job Description
"This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.
Would be involved in End-to-End lifecycle of the Dashboard / reports:
- Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
- Support gathering requirements and Consultation / Solution Design.
- Should be able to communicate effectively during the development phase.
- Conducts and leads UAT, Troubleshooting and Resolution.
- End-user Engagement: Communication and Education."
Essential Functions / Core Responsibilities
- Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
: Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management - analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.
: Package complex & ambiguous information to drive forward actionable insights.
- Leverage data and information structure to ensure - single source of truth.
- Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
- Ensure data accuracy, timeliness and validation prior to presentation.
- Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.
- Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
- Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
- Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive measurable business results.
- Maintain confidentiality.
Candidate Profile
- 2-4 years of experience with data analysis and preparation, including experience with medium to large data sets.
- Strong business and collaboration skills, and responsiveness to service needs and operational demands.
- BPO experience and BPO metrics knowledge preferred.
- Bachelors' degree preferred, preferably in Statistics, Economics, Computer Science, Mathematics, or similar quantitative field.
- Utilization of data discovery tools such as Microsoft Power BI (preferred), Qlik, Tableau, Zendesk, Salesforce etc is an advantage
- Advanced Excel covering Power pivots and Macros.
- Intermediate SQL, data visualization tools, and a strong background in medium to large-scale, shared data environments is preferred.
- Ability to tell a story with data and drive data literacy.
- Excellent communications skills (both verbal and written); ability to interface with senior leadership (working language, plus English).
- Ability to build good relationships and work cross-functionally.
- Creative/Innovative thinking, intermediate analytical and conceptual thinking skills.
- Problem solving skills and process improvement experience with sound decision making
- A sense of urgency and proactivity are essential. Used to working with minimal supervision and results oriented
- Ability to excel in a fast-paced, changing environment, managing multiple priorities and projects simultaneously
- As a global organization, please be aware this role may cover 24x7 through rotation of shifts
Location:
PHL Cyberzone Cebu City - FCC Tower 3 & 4
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
1
Professional Services Specialist
Abbott
Posted 20 days ago
Job Viewed
Job Description
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**The Opportunity**
This position works out of our ADPI location in the Abbott Rapid Diagnostics, Consumer Services and Products division. Our rapid diagnostics solutions are helping address some of the World's greatest healthcare challenges.
As the Professional Services Representative, you'll provide support to existing customers. You will be responsible to follow up, inquire and obtain complete documents necessary for a customer to participate in our program. These could be, but not limited to Prescriptions, PCP Referrals, Medical Records request, etc.
**Primary Responsibilities**
+ Handles inbound and outbound calls to provide service.
+ Assists clients on the process of completing documentation to ensure quality and mandatory requirements are met for customers in our service.
+ Collaborates with the customer to obtain complete Prescriptions, PCP Referral requests and Medical Records, when requested required by the verification of benefits process.
+ Responds to incoming facility inquiries via telephone, written, and electronic requests in a prompt and courteous manner.
+ Prepares standardized suite of facility reports including: Pipeline Reports, Encounters Reports, Business Reviews, and Patient Rosters.
+ Helps resolve service problems by clarifying the customer's complaint; selecting and explaining the best solution to solve the problem; expediting resolution; and documents all complaints per corporate standards.
+ Handles inquiries from other internal departments by contacting a health care provider to resolve a variety of service requests.
+ Maintains subject matter expertise and uses resources effectively regarding Alere Home Monitoring services
+ Utilizes Salesforce.com and company databases to capture, report, and maintain accurate and relevant patient information.
+ Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.
**Required Qualifications**
+ Use effective problem-solving techniques.
+ Make decisions while following company procedures and governmental guidelines.
+ Goal oriented and results focused.
+ Ability to organize activities and meet set deadlines.
+ Communicate, both in writing & verbally, with others in a professional manner.
+ Detail Oriented
+ Strong Computer/Software Skills
+ Organization/Time Management Skills
+ Superior Customer Service Skills
+ High Degree of Professionalism
+ Maintains a Culture of Accountability.
**Preferred Qualifications**
+ Associates/Bachelor Degree
+ 3 to 5 years of Customer Service Experience (Clinical Experience Preferred)
**Physical Requirements**
+ Must be able to work sitting down for extended periods of time.
+ Must be able to work with computer and multiple computer screens for extended periods of time.
+ No lifting over 10 pounds required without assistance.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
**The Opportunity**
This position works out of our ADPI location in the Abbott Rapid Diagnostics, Consumer Services and Products division. Our rapid diagnostics solutions are helping address some of the World's greatest healthcare challenges.
As the Professional Services Representative, you'll provide support to existing customers. You will be responsible to follow up, inquire and obtain complete documents necessary for a customer to participate in our program. These could be, but not limited to Prescriptions, PCP Referrals, Medical Records request, etc.
**Primary Responsibilities**
+ Handles inbound and outbound calls to provide service.
+ Assists clients on the process of completing documentation to ensure quality and mandatory requirements are met for customers in our service.
+ Collaborates with the customer to obtain complete Prescriptions, PCP Referral requests and Medical Records, when requested required by the verification of benefits process.
+ Responds to incoming facility inquiries via telephone, written, and electronic requests in a prompt and courteous manner.
+ Prepares standardized suite of facility reports including: Pipeline Reports, Encounters Reports, Business Reviews, and Patient Rosters.
+ Helps resolve service problems by clarifying the customer's complaint; selecting and explaining the best solution to solve the problem; expediting resolution; and documents all complaints per corporate standards.
+ Handles inquiries from other internal departments by contacting a health care provider to resolve a variety of service requests.
+ Maintains subject matter expertise and uses resources effectively regarding Alere Home Monitoring services
+ Utilizes Salesforce.com and company databases to capture, report, and maintain accurate and relevant patient information.
+ Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.
**Required Qualifications**
+ Use effective problem-solving techniques.
+ Make decisions while following company procedures and governmental guidelines.
+ Goal oriented and results focused.
+ Ability to organize activities and meet set deadlines.
+ Communicate, both in writing & verbally, with others in a professional manner.
+ Detail Oriented
+ Strong Computer/Software Skills
+ Organization/Time Management Skills
+ Superior Customer Service Skills
+ High Degree of Professionalism
+ Maintains a Culture of Accountability.
**Preferred Qualifications**
+ Associates/Bachelor Degree
+ 3 to 5 years of Customer Service Experience (Clinical Experience Preferred)
**Physical Requirements**
+ Must be able to work sitting down for extended periods of time.
+ Must be able to work with computer and multiple computer screens for extended periods of time.
+ No lifting over 10 pounds required without assistance.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.
2
Professional Medical Representative
Pasig, Palawan
Wellness PRO Incorporated
Posted today
Job Viewed
Job Description
Job description
**Responsibilities**:
- Responsible for the conversion of sales prospects to buyers (e.g letter, presentation, trial use, package solutions, etc.).
- Builds brand of our product / solution and associate it with WPI (e.g. brochure design direction, online presence direction, gimmicks or campaigns & activities for visibility / top of mind)
- Identifies, develops and nurtures particular advocacies pursuant to better Filipino patient care in direct relation to our medical product / service solution such as but not limited to networking with advocates and support groups.
- Shares inputs in certification / regulation process and positions self/company as authority on the advocacy - research, stats, past cases, etc.
- Directs local adoption of Wellness PRO provided medical solutions in the country and supervises the localization of medical technologies for the Filipino patients (e.g. local context training, education material development, adding accessories responsive to local conditions, etc.)
- Educates all healthcare stakeholders on the merits of the medical solutions we provide as per set company standards (e.g. powerpoint materials, speakers to bring in, participation in workshops, etc)
- Gathers market intelligence about the dynamics and players surrounding our medical solution (e.g. research, competitor study - product, processes, etc.)
Identifies business opportunities for the adoption of our product / service solutions (regulatory environment scanning, current events response, tie ups / partnerships, etc.)
- Nurtures the relationship with the target market members by providing sufficient, meaningful content to stakeholders over time regarding the medical solutions.
- Formulates procurable packages surrounding our solutions that responds to the concerns of our target market - micro / macro (e.g negotiations, deals, freebies, etc.)
**Required skills**:
- Communication Skills: Oral & Written
- Negotiation Skills
- Must have a good time management skills
- Sales Prospecting Skills
**Qualification**:
- Must be based in Manila and amenable to be relocated in any part of the Philippines
- Preferably graduate of any medical related course; Nursing license is an advantage.
- With at least one year experience as Sales Personnel
- Proven track record of contributing to the achievement of targets and/or introducing new products and services to the market.
- Confident in presenting health, science or technology related solutions to target customers.
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php22,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Responsibilities**:
- Responsible for the conversion of sales prospects to buyers (e.g letter, presentation, trial use, package solutions, etc.).
- Builds brand of our product / solution and associate it with WPI (e.g. brochure design direction, online presence direction, gimmicks or campaigns & activities for visibility / top of mind)
- Identifies, develops and nurtures particular advocacies pursuant to better Filipino patient care in direct relation to our medical product / service solution such as but not limited to networking with advocates and support groups.
- Shares inputs in certification / regulation process and positions self/company as authority on the advocacy - research, stats, past cases, etc.
- Directs local adoption of Wellness PRO provided medical solutions in the country and supervises the localization of medical technologies for the Filipino patients (e.g. local context training, education material development, adding accessories responsive to local conditions, etc.)
- Educates all healthcare stakeholders on the merits of the medical solutions we provide as per set company standards (e.g. powerpoint materials, speakers to bring in, participation in workshops, etc)
- Gathers market intelligence about the dynamics and players surrounding our medical solution (e.g. research, competitor study - product, processes, etc.)
Identifies business opportunities for the adoption of our product / service solutions (regulatory environment scanning, current events response, tie ups / partnerships, etc.)
- Nurtures the relationship with the target market members by providing sufficient, meaningful content to stakeholders over time regarding the medical solutions.
- Formulates procurable packages surrounding our solutions that responds to the concerns of our target market - micro / macro (e.g negotiations, deals, freebies, etc.)
**Required skills**:
- Communication Skills: Oral & Written
- Negotiation Skills
- Must have a good time management skills
- Sales Prospecting Skills
**Qualification**:
- Must be based in Manila and amenable to be relocated in any part of the Philippines
- Preferably graduate of any medical related course; Nursing license is an advantage.
- With at least one year experience as Sales Personnel
- Proven track record of contributing to the achievement of targets and/or introducing new products and services to the market.
- Confident in presenting health, science or technology related solutions to target customers.
**Job Types**: Full-time, Permanent
**Salary**: Php20,000.00 - Php22,000.00 per month
**Benefits**:
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
3
Customer Care Professional
Pasig, Palawan
CommPeak Limited
Posted today
Job Viewed
Job Description
In this role you will be responsible for overseeing and addressing all customers’ needs by providing accurate, professional pre and post-sale service, ensuring customer satisfaction and customer’s best use of CommPeak’s platform and products.
Provide exceptional customer service to our large base of customers
Manage and take ownership of the resolution process for all customer related issues including following up to ensure timeliness of resolution
Communicate with third party vendors to coordinate customer requirements and ensure proper and timely delivery of services
Work in collaboration and provide additional support to other teams within the organization as needed
Maintain up to date knowledge and assimilate quickly to new products and services, processes, programs, regulations, etc.
Contribute in maintaining accurate and up-to-date inventories, databases, and knowledgebase
Escalate issues or concerns to relevant person/department as needed in a timely and accurate manner
With at least 1 year of working experience in customer service or related field
Excellent communication skills (both written and oral)
Client-focused, detail oriented, fast learner and possess good influencing skills
Able to multitask and handle stressful situations appropriately and professional
Able to work independently with mínimal supervision and follow up on outstanding tasks closely
A strong sense of ownership, responsibility, and accountability
Comfortable to liaise with people across all levels and all offices
Great team player
Self-motivated
Provide exceptional customer service to our large base of customers
Manage and take ownership of the resolution process for all customer related issues including following up to ensure timeliness of resolution
Communicate with third party vendors to coordinate customer requirements and ensure proper and timely delivery of services
Work in collaboration and provide additional support to other teams within the organization as needed
Maintain up to date knowledge and assimilate quickly to new products and services, processes, programs, regulations, etc.
Contribute in maintaining accurate and up-to-date inventories, databases, and knowledgebase
Escalate issues or concerns to relevant person/department as needed in a timely and accurate manner
With at least 1 year of working experience in customer service or related field
Excellent communication skills (both written and oral)
Client-focused, detail oriented, fast learner and possess good influencing skills
Able to multitask and handle stressful situations appropriately and professional
Able to work independently with mínimal supervision and follow up on outstanding tasks closely
A strong sense of ownership, responsibility, and accountability
Comfortable to liaise with people across all levels and all offices
Great team player
Self-motivated
This advertiser has chosen not to accept applicants from your region.
4
Customer Care Professional
Pasig, Palawan
CommPeak Limited
Posted today
Job Viewed
Job Description
In this role you will be responsible for overseeing and addressing all customers’ needs by providing accurate, professional pre and post-sale service, ensuring customer satisfaction and customer’s best use of CommPeak’s platform and products.
Provide exceptional customer service to our large base of customers
Manage and take ownership of the resolution process for all customer related issues including following up to ensure timeliness of resolution
Communicate with third party vendors to coordinate customer requirements and ensure proper and timely delivery of services
Work in collaboration and provide additional support to other teams within the organization as needed
Maintain up to date knowledge and assimilate quickly to new products and services, processes, programs, regulations, etc.
Contribute in maintaining accurate and up-to-date inventories, databases, and knowledgebase
Escalate issues or concerns to relevant person/department as needed in a timely and accurate manner
With at least 1 year of working experience in customer service or related field
Excellent communication skills (both written and oral)
Client-focused, detail oriented, fast learner and possess good influencing skills
Able to multitask and handle stressful situations appropriately and professional
Able to work independently with mínimal supervision and follow up on outstanding tasks closely
A strong sense of ownership, responsibility, and accountability
Comfortable to liaise with people across all levels and all offices
Great team player
Self-motivated
Provide exceptional customer service to our large base of customers
Manage and take ownership of the resolution process for all customer related issues including following up to ensure timeliness of resolution
Communicate with third party vendors to coordinate customer requirements and ensure proper and timely delivery of services
Work in collaboration and provide additional support to other teams within the organization as needed
Maintain up to date knowledge and assimilate quickly to new products and services, processes, programs, regulations, etc.
Contribute in maintaining accurate and up-to-date inventories, databases, and knowledgebase
Escalate issues or concerns to relevant person/department as needed in a timely and accurate manner
With at least 1 year of working experience in customer service or related field
Excellent communication skills (both written and oral)
Client-focused, detail oriented, fast learner and possess good influencing skills
Able to multitask and handle stressful situations appropriately and professional
Able to work independently with mínimal supervision and follow up on outstanding tasks closely
A strong sense of ownership, responsibility, and accountability
Comfortable to liaise with people across all levels and all offices
Great team player
Self-motivated
This advertiser has chosen not to accept applicants from your region.
5
Customer Care Professional
Manila, Metropolitan Manila
CommPeak
Posted today
Job Viewed
Job Description
**Description**
- Provide exceptional customer service to our large base of customers
- Manage and take ownership of the resolution process for all customer related issues including following up to ensure timeliness of resolution
- Maintain up to date knowledge and assimilate quickly to new products and services, processes, programs, etc.
- Escalate issues or concerns to relevant person/department as needed in a timely and accurate manner
- Ensure that all interactions and relevant information are captured in the ticket logging process
- Work in collaboration and provide additional support to other teams within the organization when needed
**Requirements**:
- With at least 1 year of working experience in customer service or related field
- Excellent communication skills (both written and oral)
- Client-focused, detail oriented, fast learner and possess good influencing skills
- Able to multitask and handle stressful situations appropriately and professional
- Able to work independently with mínimal supervision and follow up on outstanding tasks closely
- A strong sense of ownership, responsibility, and accountability
- Comfortable to liaise with people across all levels and all offices
- Confident yet humble
- Great team player
- Self-motivated
**Benefits**
- Great career growth opportunity to develop within the Company
- Learning culture
- We invest greatly in learning and developing professional and personal skills
- Working in a truly international team on truly international and multi-regional projects
- Private health insurance with 1 dependent
- Hybrid work set-up
- Internet allowance during Work From Home
- Reimbursable Medicine and Psychiatric/Psychological Consultations
- Monthly Engagement Activity
- Customer Satisfaction Incentive
Work Location: Multiple Locations
- Provide exceptional customer service to our large base of customers
- Manage and take ownership of the resolution process for all customer related issues including following up to ensure timeliness of resolution
- Maintain up to date knowledge and assimilate quickly to new products and services, processes, programs, etc.
- Escalate issues or concerns to relevant person/department as needed in a timely and accurate manner
- Ensure that all interactions and relevant information are captured in the ticket logging process
- Work in collaboration and provide additional support to other teams within the organization when needed
**Requirements**:
- With at least 1 year of working experience in customer service or related field
- Excellent communication skills (both written and oral)
- Client-focused, detail oriented, fast learner and possess good influencing skills
- Able to multitask and handle stressful situations appropriately and professional
- Able to work independently with mínimal supervision and follow up on outstanding tasks closely
- A strong sense of ownership, responsibility, and accountability
- Comfortable to liaise with people across all levels and all offices
- Confident yet humble
- Great team player
- Self-motivated
**Benefits**
- Great career growth opportunity to develop within the Company
- Learning culture
- We invest greatly in learning and developing professional and personal skills
- Working in a truly international team on truly international and multi-regional projects
- Private health insurance with 1 dependent
- Hybrid work set-up
- Internet allowance during Work From Home
- Reimbursable Medicine and Psychiatric/Psychological Consultations
- Monthly Engagement Activity
- Customer Satisfaction Incentive
Work Location: Multiple Locations
This advertiser has chosen not to accept applicants from your region.
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Business Development Sales Professional
Pasig City, National Capital Region
Iron Mountain
Posted today
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Business Development Executive
Join a culture that values the unique skills you bring as a Business Development Executive. You'll drive net new sales and revenue from prospective and existing customer accounts. You'll sell solutions by prospecting, networking, and executing marketing initiatives and account plans. Come work with us at the Mountain!
**Responsibilities:**
+ Assess customer needs and determine appropriate Iron Mountain products and solutions
+ Build customer relationships to understand organizational business objectives and goals
+ Partner with key customer decision makers to structure business strategy
+ Ensure frequent communication to enable superior customer satisfaction
+ Continuously prospect to develop new clients and expand existing relationships
+ Maintain consistent pipeline that enables meeting / exceeding quota
+ Manage timely detailed RFP responses, track in SFDC, forecast, competitive research
+ Identify, sell, and close new areas of opportunity, securing resources, and driving sales
**Key Skills, Requirements, and Competencies:**
+ Expertise in strategic account management, sales process, and solution selling
+ Proven ability to translate customer needs into solution requirements
+ Influence and negotiate through proven sales skills and needs identification
+ Exhibit excellent written, verbal, and presentation skills through power messaging
+ Strong personal, planning, analytical skills; business acumen for decision making
+ Team effectively at all levels (including C-suite) on wide range of topics and issues
+ Four-year college degree with 4-7 years' experience preferred
Category: Sales
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Business Development Executive
Join a culture that values the unique skills you bring as a Business Development Executive. You'll drive net new sales and revenue from prospective and existing customer accounts. You'll sell solutions by prospecting, networking, and executing marketing initiatives and account plans. Come work with us at the Mountain!
**Responsibilities:**
+ Assess customer needs and determine appropriate Iron Mountain products and solutions
+ Build customer relationships to understand organizational business objectives and goals
+ Partner with key customer decision makers to structure business strategy
+ Ensure frequent communication to enable superior customer satisfaction
+ Continuously prospect to develop new clients and expand existing relationships
+ Maintain consistent pipeline that enables meeting / exceeding quota
+ Manage timely detailed RFP responses, track in SFDC, forecast, competitive research
+ Identify, sell, and close new areas of opportunity, securing resources, and driving sales
**Key Skills, Requirements, and Competencies:**
+ Expertise in strategic account management, sales process, and solution selling
+ Proven ability to translate customer needs into solution requirements
+ Influence and negotiate through proven sales skills and needs identification
+ Exhibit excellent written, verbal, and presentation skills through power messaging
+ Strong personal, planning, analytical skills; business acumen for decision making
+ Team effectively at all levels (including C-suite) on wide range of topics and issues
+ Four-year college degree with 4-7 years' experience preferred
Category: Sales
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Professional-AMS
IBM
Posted today
Job Viewed
Job Description
**Introduction**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Your role and responsibilities**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Required technical and professional expertise**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Your role and responsibilities**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Required technical and professional expertise**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
8
Professional Sales Representative - Cebu
Cebu, Cebu
Boehringer Ingelheim
Posted today
Job Viewed
Job Description
**The Position**
The Professional Sales Representative is responsible for the achievement of sales objectives and execution of promotional programs, MD coverage plans, and special projects in the assigned area.
**Duties and Responsibilities:**
+ Sales Achievement
+ Territory Management
+ Project Planning and Monitoring
+ Asset Maintenance
**Requirements:**
+ Must be a graduate of a 4-year college course
+ Can be a fresh graduate or with job-related training and experience
+ Excellent communication skills (verbal and written)
+ Good interpersonal and social skills
+ Has strong aptitude and interest for sales
+ High level of customer orientation
+ Must be amenable to working in or being assigned to different locations as required by the company
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
The Professional Sales Representative is responsible for the achievement of sales objectives and execution of promotional programs, MD coverage plans, and special projects in the assigned area.
**Duties and Responsibilities:**
+ Sales Achievement
+ Territory Management
+ Project Planning and Monitoring
+ Asset Maintenance
**Requirements:**
+ Must be a graduate of a 4-year college course
+ Can be a fresh graduate or with job-related training and experience
+ Excellent communication skills (verbal and written)
+ Good interpersonal and social skills
+ Has strong aptitude and interest for sales
+ High level of customer orientation
+ Must be amenable to working in or being assigned to different locations as required by the company
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
This advertiser has chosen not to accept applicants from your region.
9