1,909 Experienced Nurse jobs in the Philippines

We are seeking a detail-oriented and empathetic
Patient Care & Consultation Coordinator
to support our mental health practice. This role involves handling patient pre-consultations, managing follow-ups, coordinating schedules (with a focus on international patients), and maintaining strong communication throughout the patient journey. The ideal candidate is highly organized, proactive, and skilled at building trust with patients while ensuring smooth operational flow.

Key Responsibilities

• Conduct pre-consultations and assist patients in understanding the intake process.
• Manage scheduling and appointment coordination, including for international patients across time zones.
• Perform patient outreach via phone calls, email, and follow-ups to ensure engagement and satisfaction.
• Fill out and process patient paperwork accurately and promptly.
• Follow up with warm leads to increase patient conversion and retention.
• Collaborate with providers and team members to support efficient clinic operations.

Requirements
*Qualifications & Preferences *

• Excellent communication skills with a clear, neutral speaking voice (no heavy accent).
• Prior experience in billing (preferred).
• Background in mental health services or practices (highly preferred).
• Sales and social media management experience (huge plus).
• Strong organizational skills with attention to detail.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

*Tools & Systems Used *

• CRM: GoHighLevel
• EMR: Valant
• Phone/Scheduling: Weave

Job Post: Medical Patient Care Coordinator (ND-BS)

Position Type:
Part-Time

Work Hours:
12:00 PM – 5:00 PM EDT

Work Days:
Monday – Friday

Salary:
Starting at $5 - $6 per hour (depending on experience)

About the Role

We are seeking a
proactive, detail-oriented, and experienced Medical Patient Care Coordinator
to support a healthcare practice specializing in patient care, insurance processing, and administrative coordination.

This role combines
front desk reception, insurance verification, and patient/lead management
with a strong focus on responsiveness and professionalism.

Key Responsibilities

Patient Interaction & Scheduling

• Manage inbound and outbound calls, IVR placement, and patient inquiries.
• Schedule, reschedule, and send reminders for patient appointments.
• Handle inbound/outbound lead management with prompt responsiveness.

Administrative & Documentation Support

• Maintain and organize patient records, reports, and correspondence.
• Prepare documents including reports, presentations, and spreadsheets.
• Manage email/text communications, including prioritization and newsletters.
• Calendar management and coordination of provider schedules.

Insurance & Claims Management

• Process claims and verify insurance coverage.
• Assist with pre-authorization, insurance certifications, and related tasks.
• Ensure accuracy and efficiency in all insurance-related activities.

Operational Support

• Provide provider and patient support as a Medical Receptionist/Medical Admin Assistant.
• Support clinical and administrative workflows, ensuring smooth operations.
• Think independently and handle tasks without requiring micromanagement.

Qualifications

Experience & Skills

• Prior work as a Medical Receptionist, Medical Administrative Assistant, Patient Care Coordinator, or related role.
• Strong background in healthcare administration and office work.
• Familiarity with insurance processes, claims handling, and verification.
• Experience in phone management and receptionist duties.
• Document management and organizational expertise.
• Proficiency with Go High Level; willingness to learn Tebra.
• Healthcare or medical assisting background is highly preferred, especially in management/admin roles.

Core Attributes

• Clear and professional English communication (written and spoken).
• Proactive, independent, and detail-oriented with strong problem-solving skills.
• Reliable, responsive, and able to prioritize leads and patient needs.

Requirements

• Must submit an NBI clearance or Local Police Clearance (if requested).
• Must be available for video meetings with camera on.
• Must have no other clients during scheduled work hours.
• Ability to submit a short video introduction as part of the application.

Technical Requirements

• Reliable laptop or desktop computer.
• High-speed internet (minimum 15 Mbps).
• Noise-canceling headset.
• Webcam for virtual meetings.
• Quiet, professional workspace.

Qualifications:

• Candidates must be a REGISTERED NURSE
• With experience as Company/School Nurse
• Must have valid certifications for the following; Occupational Health Nurses Association of the Philippines (OHNAP), Basic Occupational Safety and Health (BOSH), First Aider

Job Description:

• Administer first aid treatments and provide medications for all employees.
• Assist all injured employees and bring them to the nearest hospital if needed.
• Maintain all employee's medical records.
• Secure and ensure that the sick employees submit a "fit to work" certificate upon returning to work.
• Interpret and evaluate diagnostic test based on the verification of medical certificates.
• Schedule and assist annual medical examinations of all employees.
• Conduct inventory of medicines and other supplies every month.

Benefits:

1. HMO
2. Rice Subsidy
3. Free Company products
4. Leaves
5. Company Uniform
6. Wedding gift
7. New Baby gift
8. Bereavement Assistance
9. Optical Loan
10. Government Mandated benefits
11. Product Discount
12. Official Business Travel

• With a degree in Bachelor of Science in Nursing
• With active PRC license
• With at least one (1) year of experience in a medical/ diagnostic clinic is an advantage
• Must have knowledge in conducting basic medical assessment using a manual or digital devices or equipment
• Must be willing to be sent for external medical missions
• Perform the Electrocardiogram (ECG) and generate the test result
• Maintain up to date patient profiles
• Assist all patients coming in the clinic for initial assessment

Job Types: Full-time, Permanent

Benefits:

• Company events
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Transportation service provided

License/Certification:

• prc license (Required)

Work Location: In person

Responsibilities

• Develop and implement health and safety programs.
• Provide emergency treatment in the workplace.
• Administer over-the-counter medication to employees.

Requirements

• Candidate must possess at least Bachelor's/College Degree in Nursing.
• At least 1 years of working experience in the related field is required for this position - Healthcare - Nurse/Medical Support & Assistant or equivalent is an advantage.
• Graduate of BS Nursing

Sercomm Philippines Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Job Type: Full-time

Schedule:

• Shift system