320 Epic Systems jobs in the Philippines
Systems Administrator
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Cepat Kredit is seeking an Oracle Administrator to join our team, ensuring the stability and performance of our IT infrastructure. This individual will manage both on-premises and cloud systems, providing critical support to our daily operations. As a key member of our IT department, you will play a vital role in our ongoing mission to maintain a secure, reliable, and high-performing technology environment.
Key Responsibilities:
- Manage and maintain the Cepat Kredit's IT infrastructure, including servers, networks, cloud systems, and other related technologies.
- Monitor performance, security, and system logs to ensure maximum uptime and data integrity for all our financial systems.
- Administer, maintain, and monitor both on-premises and cloud-based systems critical to our business.
- Manage user accounts, permissions, access rights, and storage allocations in accordance with company policies.
- Collaborate with network and database administrators, technical support staff, and vendors to ensure system stability and performance.
- Troubleshoot server issues, providing timely resolution to minimize downtime and business interruption.
- Manage system documentation and network diagrams for ease of understanding by the Cepat Kredit IT team.
Key Requirements:
- Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses.
- Proven experience as a System Administrator or 2+ years' experience in a similar role.
- Certifications in CompTIA Network+, CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), are preferred but not required.
- Experience in managing enterprise-level networks and server environments, including cloud infrastructure, is a plus.
- Deep understanding of networking protocols, server administration, and IT infrastructure.
- Ability to manage server environments and storage solutions.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues quickly.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure, Oracle Cloud Infrastracture).
- Excellent communication skills, able to explain technical concepts to non-technical staff within our organization.
- Ability to work in a fast-paced environment with minimal supervision.
- Capable of managing multiple projects and adapting to changes quickly to support our dynamic business needs.
Systems Administrator
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Discover your 100% YOU with MicroSourcing
Position: Systems Administrator
Location: Cyberscape Beta, Ortigas
Work setup & shift: Hybrid | Day shift
Why join MicroSourcing?
You'll Have
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
As a Systems Administrator, You Will
Microsoft 365 / O365 Administration
Manage accounts, groups, licenses, mail flow rules, and compliance features
Support Exchange Online, Teams, and SharePoint administration
User Onboarding & Offboarding
Provision and deprovision user accounts, devices, and collaboration tools
Ensure proper access controls and data handling during staff transitions
Operational IT Support
Provide Tier 1-2 ticket support for end-user issues (Windows/Mac endpoints, O365 apps, connectivity)
Escalate complex issues to the onshore sysadmin or vendors
Device & Endpoint Management
Enforce policies (via Intune or equivalent MDM)
Ensure patching, antivirus, encryption, and compliance on endpoints
Access & Security Operations
Maintain role-based access control (RBAC) and audit logs
Support MFA, password resets, and suspicious activity checks
Documentation & Inventory
Keep SOPs, asset registers, and account inventories updated
- Maintain structured records of ticket handling and resolution
What You Need:
Non-negotiables
- 4+ years' experience in IT systems administration or service desk (Tier 2 level)
- Strong operational knowledge of Microsoft 365/O365 administration
- Experience with remote support and endpoint management tools (Intune, RMM, etc.)
- Good communication skills for supporting end users remotely
- Process-oriented with strong attention to detail and documentation discipline
- Customer service mindset, able to resolve issues efficiently
- Some scripting/automation capability (e.g., PowerShell) is a plus but not core.
-
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%
For more information, visit
- Terms & conditions apply
Systems Administrator
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About the Company:
Fagokho Corporation is the mother company of several multinational brands, including Ramen Nagi, Nagi Izakaya, Hakata Ton-ichi, Tendon Akimitsu, Fatfook, and other Japanese and Asian concepts.
Summary of the Role:
We are seeking a Systems Administrator – IT to manage and support our business-critical systems in a fast-paced F&B environment. The ideal candidate will have strong experience in Microsoft Dynamics 365 Business Central, ERP administration, and LS Retail POS, with a proactive approach to troubleshooting and user support.
Key Responsibilities:
- Act as System Administrator for Microsoft Dynamics 365 Business Central, overseeing setup, configuration, user roles, and security access.
- Manage and maintain the User Approval Matrix, ensuring alignment with organizational structures and policies.
- Provide timely and effective technical support and troubleshooting across hardware, software, network, and application layers.
- Maintain and monitor ERP system performance, data integrity, and user support.
- Administer and support LS Retail POS systems used in all branches or outlets.
- Ensure proper documentation, compliance, and reporting related to IT systems and processes.
- Collaborate with cross-functional teams (e.g., Operations, Finance, HR) to support business requirements.
- Assist in implementing system upgrades, enhancements, and new technology rollouts.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field.
- At least 2–3 years of experience as a System Administrator, preferably in the F&B or retail industry.
- Strong hands-on experience with Business Central (as a System Admin).
- Familiarity with LS Retail POS and general ERP systems.
- Solid knowledge of system security, user access controls, and data protection best practices.
- Strong analytical, troubleshooting, and communication skills.
- Ability to manage multiple tasks and respond to business needs with a sense of urgency.
Job Type: Full-time
Application Question(s):
- Do you have experience in the food and beverage industry?
Location:
- Makati (Required)
Work Location: In person
Systems Administrator
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The
System Administrator
will be responsible for managing the day-to-day operations of the IT infrastructure. This role ensures optimal performance of the company's servers, networks, and systems, both on-premises and in the cloud. He/she will be part of the team that oversees the implementation, maintenance, and troubleshooting of hardware and software systems to ensure reliability, security, and performance for the organization.
Key Responsibilities:
- Manage and maintain the company's IT infrastructure, including servers, networks, cloud systems, and other related technologies.
- Monitor performance, security, and system logs to ensure uptime and data integrity.
- Administer, maintain, and monitor both on-premises and cloud-based systems.
- Manage user accounts, permissions, access rights, and storage allocations in accordance with company policies.
- Collaborate with network and database administrator, technical support staff, and vendors to ensure system stability and performance.
- Troubleshoot server issues, providing timely resolution to minimize downtime.
- Manage system documentation and network diagrams for ease of understanding by the IT team.
Key Requirements:
- Graduate of Information Technology, Computer Science, Computer Engineering, or any related courses.
- Proven experience as a System Administrator or 2+ years' experience in a similar role.
- Certifications in CompTIA Network+, CompTIA Security+, Microsoft Certified Solutions Expert (MCSE), are preferred but not required.
- Experience in managing enterprise-level networks and server environments, including cloud infrastructure, is a plus.
- Deep understanding of networking protocols, server administration, and IT infrastructure.
- Ability to manage server environments and storage solutions.
- Strong problem-solving skills with the ability to diagnose and resolve technical issues quickly.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and cloud computing platforms (e.g., AWS, Azure, OCI).
- Excellent communication skills, able to explain technical concepts to non-technical staff.
- Ability to work in a fast-paced environment with minimal supervision.
- Capable of managing multiple projects and adapting to changes quickly
Systems Administrator
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Why You'll Love Working With Us
- Competitive Salary & Annual Bonuses – Your hard work deserves great rewards.
- Comprehensive HMO – Full coverage for you plus 1 FREE dependent.
- Generous Meal Allowance – Stay fueled and focused every day.
- 30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.
- Growth & Engagement – Ongoing training, quarterly workshops, and monthly games with exciting prizes.
- Fun, Supportive Culture – Celebrate wins and enjoy a workplace that values you.
- Unlimited Coffee & Water – Keep refreshed and energized throughout the day.
- 2 days weekly rest for a better work-life balance
Job Overview:
We are seeking for a highly skilled Java Script Developer/Systems Administrator to support our client in the migration of forms from TrueContext to Team Forms ), including the replication of form logic, layout, and data outputs. You will also be responsible for mapping form submissions to Excel templates and automating workflows using Power Automate, integrating seamlessly with SharePoint and other systems.
Key Responsibilities:
- Migrate digital forms from TrueContext to Team Forms ), ensuring accurate replication and enhanced usability where applicable.
- Design and build automated workflows using Power Automate, including flow creation, JSON handling, and seamless integration with SharePoint and Excel.
- Map form submissions to structured Excel templates for data output and reporting.
- Develop and validate forms using Team Forms ), incorporating field calculations, validations, and layout configuration.
- Collaborate closely with stakeholders to gather and interpret functional requirements and business process insights.
- Perform ongoing error handling and optimization of workflows to enhance performance and reliability.
- Manage attachments (e.g., photos, signatures) within automated flows.
Requirements:
- Bachelor's degree in Computer Science, Data Science, Business Analytics, or a related technical field
- At least 3 years of hands-on experience in JavaScript programming and Power Automate, including flow creation, JSON handling, and integration with SharePoint and Excel.
- Proven expertise in JavaScript for implementing form logic and scripting.
- Hands-on experience with Power Automate for designing automated workflows, including flow creation and JSON handling.
- Strong working knowledge of integrating SharePoint and Excel within automated systems.
- Excellent written and verbal communication skills in English.
- Ability to manage multiple tasks and prioritize effectively
- High level of accountability and adherence to policies and standards
- Willing to work full-time in the office located at Arcovia City, Brgy. Ugong, Pasig City (Monday-Friday, 7AM-4PM).
Company Overview:
Cybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and drive transformative success in the construction, engineering, and resources industries Join us at Cybalink Solutions and be at the forefront of operational excellence.
Job Type: Full-time
Pay: Php80, Php90,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- How many years of hands-on experience do you have in JavaScript development?
- Have you worked on migrating forms or building dynamic forms from scratch?
- Have you used Team Forms )? If yes, what features have you worked with?
- Have you integrated Power Automate with SharePoint and Excel?
- Have you used TrueContext (ProntoForms) before?
- What is your current basic salary?
- How much is your acceptable basic salary?
- This role is ONSITE ONLY, are you willing to work in our office in Brgy. Ugong, Arcovia City, Pasig City? (Mon-Fri, dayshift)
- Have you had hands-on experience converting manual workflows into digital forms? If yes, which platforms or tools did you use (e.g., TrueContext, , SharePoint)?
Work Location: In person
Systems Administrator
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Job Highlights
- Exposure to the latest cloud technologies from Microsoft 365 to generative AI to cyber security.
- Formal career path with free qualification training and paid for certifications with Microsoft, CompTIA and other industry recognized platforms.
- Exceptional company culture. A+ morale score.
- Fun, friendly and collaborative work culture.
The right candidate will be:
- At least 5 years in the IT industry
- Someone with a great attitude and loves working in a team environment with other dedicated IT pros.
- Excellent at customer service, written and oral English communication skills and a patient demeanor.
- Loving a challenge and can work in a fast-paced environment.
- Able to multi-task to manage time effectively and meet deadlines.
- Eager to learn and progress in your career by working with new and exciting technologies.
You'll already be skilled in:
- Intermediate knowledge of server operating systems
- Intermediate knowledge of terminal service operating environments
- Intermediate knowledge of virtualization technologies
- Intermediate knowledge of email and messaging systems
- Intermediate network troubleshooting skills
- Advanced knowledge of Microsoft desktop operating systems
- Advanced installation and troubleshooting skills in relation to IT peripherals such as printers, models, smartphones, internet / modem / router.
- Advanced knowledge of Microsoft Office platforms
- Advanced knowledge of installing or troubleshooting line of business applications such as accounting software, legal software, project management or ERP platforms.
- Advanced knowledge of Active Directory.
- Advanced knowledge of Microsoft 365 and Office 365 product suites
- Advanced experience with remote desktop or remote-control tools such as TeamViewer
- Advanced experience with creating, updating and reviewing documentation and IT / network diagrams.
Duties and Responsibilities
- Triage and complete technical concerns by communicating with end users and vendors via phone and email.
- Accurately record time and effort spent working on client systems
- Maintain up to date records and documentation at all times in the ticketing system
- Work on Windows, Office, Exchange, On-Premises and Active Directory.
- Manage and maintain virtual cloud IT environments.
- Assist in core LOB applications.
- Operate on complex troubleshooting involving servers, firewalls and network related tickets.
- Provide escalation support to team members in a non-traditional Level 1/2/3 escalation process.
- Document of all key IT systems.
- Stay up to date on the company's products and integrations.
- Perform Ad hoc Tasks – improve technical process, advise on platform downtime, recommend process and policies and report ticket failures.
- The Systems Administrator is a service desk function reporting directly to the Service Delivery Manager
What's In Store For you:
· Competitive package, we pay based on tenure/experience.
· Leave Entitlements
· HMO with Dental Coverage on Day 1
· Paid Certifications.
Ready to make a significant impact in the world of MSP services? Apply now and become a vital part of our passionate team, shaping the future of MSP partnerships globally.
No more career limits - join the fastest growing professional service team in the managed services industry today.
Systems Administrator
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Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses Worldwide
Are you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further - hammerjack has the perfect opportunity for you
Role: Systems Administrator
Location: Night shift - WFH for the first 3 months; transition to Hybrid
About Us:At hammerjack, we're not just another outsourcing company - we bring together skilled professionals from the Philippines with businesses worldwide, leveraging expert operations and the latest technology to create connections that empower our community. Our mission? To improve lives by fostering meaningful professional relationships and driving success on a global scale.
Our Impact:Over the years, we've built workplaces that empower employees to thrive, contributing in meaningful ways to the success and culture of companies around the globe. With our focus on professional services and our people-first culture, hammerjack has become a trusted partner for businesses and professionals alike, humanizing the outsourcing industry one connection at a time.
JOB OVERVIEW
We are seeking an experienced and highly motivated Senior IT Support Specialist to join our dynamic support team. In this client-facing role, you will be responsible for delivering exceptional technical support and mentorship while driving high service standards across all touchpoints. You will act as a key escalation point for complex issues and provide leadership in a fast-paced, customer-centric environment.
This position requires a strong technical foundation, excellent communication skills, and a passion for creating memorable customer experiences. You will be expected to perform high-level troubleshooting, guide junior team members, and contribute to strategic planning and implementation of IT solutions. A strong ability to manage tasks, prioritize effectively, and maintain professionalism under pressure is essential.
If you thrive in a collaborative setting and are committed to continuous improvement, problem-solving, and exceeding client expectations, this is the opportunity for you.
DUTIES AND RESPONSIBILITIES
- Creating unforgettable customer experiences every day
- Quickly and professionally address customer issues
- Provide front-line technical support for Customer Information Technology systems
- Document steps to remediation of issues in a detailed and professional manner
- Work with support team and management to ensure issues are processed quickly and effectively for the highest support levels
- Provide friendly and positive support for clients over the phone and in-person that exudes personal touch and professionalism
- Ensure incidents and tickets are filled out according to company standards
- Required to participate in an after-hours and on-call rotation to provide support to emergency client issues
- When applicable, time must be entered accurately to ensure the best service standards for our clients
- Perform complex repairs to software or peripheral equipment configurations, following design or installation specifications
- Minor training of users in the proper use of hardware or software
- Answers user inquiries regarding computer software or hardware operation to resolve problems
- Setup user accounts and configure email access through multiple applications
- Refer major hardware or software problems or defective products to vendors or technicians for service
- Act as an escalation point for complex issues for peers
- Provide mentorship and leadership for team members
- Delegate tickets and tasks for the team as needed
- Provide high-level oversight to ticket boards to aid in delivery of SLAs and high-service standard
QUALIFICATIONS
- Bachelor's degree and/or four plus years related experience
- 4 years' experience in customer service or support center systems
- Must be able to logically plan - provide structured outlines and plans for the implementation or changing of client networks or workflows. This information should be well documented
- Understand when to escalate issues. Knowing when to handoff a problem to more qualified team members is critical.
- Ability to logically plan
- Strong oral and written communication
- Continual desire to learn, absorb, and apply new information and skills
- Extraordinary focus on customer service
- Innate ability to multi-task and stay organized
- Exhibit a professional demeanor and strong interpersonal skills
- Ability to interact in a variety of situations including customer service, orientations, training and networking
Must be proficient at an expert level in most of the following skills:
- Client/Server application interaction
- Basic web systems
- Office 365 and Azure
- Microsoft Server Operating Systems
- Windows Operating Systems
- Active Directory - GPOs, Policies, Sites, Users, Groups and Security
- Anti-Virus Software
- MS Office (Word/Excel/PowerPoint), Outlook
- TCP/IP Connectivity
- DHCP
- DNS
- AutoTask
- API/System Integration
What's in It for You:
- Flexibility: Work hybrid (remotely and from one of our inspiring offices) and enjoy a better work-life balance
- Inspiring Workspaces: Our offices are strategically located and designed to fuel your best work.
- Free Unlimited Barista Coffee and Booze: Enjoy refreshments from our cafe and beverage bar.
- Dynamic Open Spaces: Conducive for productivity and creativity.
- State-of-the-Art Security: Ensuring your safety and peace of mind.
- Game Rooms: Take a break and unwind with our recreational facilities.
- Competitive Compensation: Your talents deserve to be rewarded We help you negotiate with our clients.
- Professional Growth: Access to ongoing training and development opportunities to help you reach your full potential.
- A Supportive Community: Join a diverse and inclusive team that's dedicated to your success.
- Global Impact: Be part of something bigger and make a difference on a global scale.
Ready to Make a Difference?
If you're ready to join a dynamic team and be part of something truly special, we want to hear from you Apply directly on this job ad, and let's forge a brighter future together
hammerjack is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Systems Administrator
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We are seeking a highly skilled and detail-oriented ERP Systems Developer with strong expertise in Acumatica, C#, and MS SQL. The ideal candidate will be responsible for maintaining and enhancing our ERP platform to support critical business operations in real estate, accounting, and project management. This role requires both technical proficiency and a strong understanding of business processes to ensure system reliability, seamless integrations, and compliance with financial standards.
Key Responsibilities:
System Maintenance & Upgrades
Manage Acumatica patches, updates, and testing before rollout.
Monitor performance, backups, and system uptime.
Customization & Programming
Develop Acumatica Customization Projects (DAC extensions, validation logic, workflows, and screens).
- Apply LINQ and generics to write clean, efficient, and reusable code.
- Proficient in C# and MS SQL, with experience in database design, queries, and optimization.
Familiarity with Java, C++, or other programming languages is an advantage.
ERP & Accounting Integration
Strong understanding of accounting principles and ERP business flows.
- Customize modules for real estate contracts, project costing, and sales/reservation flows.
Ensure all accounting entries align with financial and tax reporting standards.
API & Third-Party Integrations
Build and support RESTful API integrations with portals (sales, brokers, CRM, leasing).
Configure connections with banks, payroll, and other third-party systems.
Debugging, Optimization & Problem-Solving
Troubleshoot errors in transactions, workflows, and code.
- Debug system issues and optimize SQL queries and customizations for performance.
Apply Agile methodologies (sprints, testing cycles) for ERP enhancements.
Collaboration & Version Control
Use Jira, Git, or similar tools for issue tracking, code versioning, and collaboration with ERP partners and internal teams.
Systems Administrator
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Technical Compliance Anaylst
Let us introduce you to We are the best and fastest growing outsourced IT Service Provider in the Chicago area, with no plans on slowing down. We have a unique approach to our success. We combine leading technical automation and tools, operational processes and effective training with super-talented XLnetters and grade-A leaders. We provide solutions and deliver results to our companies making them loyal customers. We provide services you will be proud to represent for a company you will be proud to represent.
Why
We are an exciting, team-oriented, organization with immense opportunities for growth. is always working hard to hire the most talented, team-oriented people and we work even harder to retain them. We provide a competitive salary and bonus structure, profit sharing, amazing benefits and an awesome team atmosphere. Our business is growing rapidly, and we are looking to add super-talented candidates who will thrive and contribute to our evolution, while aligning with the values we instill integrity, world class customer service, and the drive to achieve goals together
What would make us even more successful?
is looking for an experience Technical Compliance Analyst to join our Central Services team. This is a full-time position, Monday through Friday 8 a.m. - 5 p.m CST.
We are already unparalleled in the solutions that we offer to our customers, but we know the other half to our success is acquiring the best employees to deliver those solutions. We are looking for those with the abilities to multitask, problem-solve, proactively answer the "How-to" questions and work collaboratively with the team. Outstanding listening and communication skills are a must, for it is imperative that our potential clients get the best service we have to offer. Navigating challenging situations in a professional manner, while articulating confident solutions to our customers' concerns and needs will make you successful in this role.
Our Vision: Striving to build a culture that is continuously improving our clients' productivity
Our Core Focus: Enabling and accelerating innovation in SMBs to solve and change the world
Our Culture: Customer satisfaction, teamwork and personal growth
To learn more about why this is a perfect next step in your career watch our core values video and see what makes us exceptional.
Individual Responsibilities:
- Manage onboarding events for new clients - tool deployment
- Information gathering during client onboardings
- Complete recurring audits and compliance tasks
- Create documentation for IT runbook within given template
- Tool documentation management
- Monitor ticketing queue and dispatch inbound tickets to engineers
- Continual management of all monitoring and alerting
- Creating detailed documentation and procedures
Technical Qualifications:
- 2 - 5 years' experience providing support to end users and IT infrastructure
- Experience creating and managing technical documentation is preferred
- Associates or bachelor's degree completed in a computer technology related program
- Required: Veeam Backup & Replication
Experience and familiarity with the following core technologies:
- Active Directory/Group Policy Administration
- Microsoft Office Suites
- Microsoft windows desktop and server operating systems
- Office365 administration/security
- Virtualization platforms (vSphere experience preferred)
- General experience with MSP systems and ticketing systems
- RMM (remote maintenance and monitoring) solutions
- Backup solutions and disaster recovery (Veeam experience preferred)
- Patch management systems and processes
- Security product management utilized for malware/AV protections
Skills:
- Ability to create detailed, accurate documentation with or without a template
- High attention to detail while working in a fast-paced environment
- Ability to manage multiple onboarding projects simultaneously
- Strong verbal, written, telephone and customer service skills
- Ability to work in a team environment.
- Desire to continually learn new technologies and improve skill set
- Must have strong problem solving and organization skills
- Must be able to manage multiple work items at one time with a high sense of urgency
- Vendor management (RMM, backups, etc.)
Job Types: Full-time, Permanent
Pay: From Php80,000.00 per month
Benefits:
- Company events
- Pay raise
- Work from home
Experience:
- Network infrastructure: 5 years (Required)
- Technical documentation: 2 years (Required)
- Kaseya VSA: 3 years (Required)
Language:
- English (Required)
Work Location: Remote
Systems Administrator
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Scope of Work/Responsibilities
Specific tasks and service requirements required on a daily basis.
- Manage daily operations related to backup and storage systems.
- Oversee and maintain backup servers, tape libraries, disk repositories, storage arrays, and SAN switches, ensuring efficient backups, data replication and recovery.
- Offer intermediate-level support for the organization's enterprise backup and storage systems.
- Coordinate backup and storage support activities with other IT support levels within the department.
- Promptly escalate significant enterprise backup and storage issues to relevant team members.
- Engage with external vendors for hardware and application support when required.
- Implement Enterprise Backup and Storage software updates, patches, and ensure connectivity for backup and storage clients.
- Manage SAN and NAS connectivity, lun/disk and capacity provisioning, host presentation, snapshot, cloning and data replication.
- Create and update documentation for backup and storage procedures, including inventory management.
- Conduct capacity planning and performance assessments for the backup and storage infrastructure.
- Undertake other tasks as directed by supervisors.
Education and Work Experience
- A minimum of 3-5 years' proficiency and actual experience in
- Backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native, Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups
- Storage administration, with familiarity and understanding of SAN, SAN switches, and NAS technologies, including Dell EMC, HP SAN/NAS products, Brocade SAN switches and technologies such as snapshot, clones, data replication, SAN zoning and host connectivity.
Technical Knowledge
- Proven experience within a large-scale data center environment, with UNIX/Linux, Windows, virtualized, and cloud platforms.
- Hands-on experience with tape libraries and disk hardware from IBM, Quantum, HP, and similar technologies.
- System administration experience, with knowledge of storage arrays and backup management solutions for operating systems like Microsoft Windows 2016/2019/2022, VMware, UNIX/Linux.
- Knowledge of ITIL frameworks and experience in a regulated enterprise setting.
- Competence in scripting, automation, and monitoring tools for backup and storage such as DataDog, Ansible, Python.
Job Type: Full-time
Application Question(s):
- How much is your expected monthly salary?
Experience:
- system administration: 3 years (Required)
- storage and backup administration: 3 years (Required)
Work Location: In person