199 Enterprise Resource Planning jobs in the Philippines

Job Description

Responsible for ensuring the efficient management and reliability of Vivant's databases and Enterprise Resource Planning (ERP) systems, whether hosted on-premise or in the cloud. This role involves both technical and administrative oversight, with a focus on maintaining seamless operations across servers, databases, and ERP platforms. The role also leads incident response and troubleshooting efforts to quickly resolve system issues, while contributing to the design and engineering of new projects that enhance business processes. In addition, it also supports training and development initiatives to strengthen user capability and maximize the effective use of database and ERP solutions across the organization.

Job Qualifications

• Graduate of Information Technology course or any related course.
• With at least 2 years technical or relevant experience in related.
• Related certification (i.e. AWS Certified Sysops Administrator, AWS Certified Database Specialty) is a plus.
• Experience in server systems administration, virtualization and cloud technologies.
• Proficient in ERP platforms such as Microsoft Navision, SAP HANA or other similar systems.

Job Purpose

The Business Process Specialist supports the Business Process Manager in the elicitation of information from stakeholders to map out their entire process. The Business Process Specialist will aid the Business Process Manager in the documentation/creation of the company's processes, policies, and procedures.

QUALIFICATIONS:

• Graduate of BS Industrial Engineering or any related field is preferred but not required
• At least 3 years of work experience in process documentation, frameworks, audit, improvements, and standards
• Knowledgeable in Microsoft Office Application (Visio, Excel, Word, Powerpoint) and Microsoft Teams
• Must be skilled in process mapping and information gathering from stakeholders
• Must be a critical thinker and detail-oriented
• Must have strong communication skills and comfortable working with a variety of stakeholders
• Experience in retail and exposure to project management is a plus

JOB RESPONSIBILITIES:

• Facilitate process improvement and provides assistance to process owners in identifying gaps and improving existing processes
• Conduct process creation/documentation thru information elicitation and collaboration with the stakeholders
• Maintains and updates identified/documented processes of the company
• Assist in aligning all documented processes with all stakeholders and ensures adequate process cascade and training of process improvement and standardization initiatives before implementations are conducted
• Ensures an organized filing and release of controlled documents

II. JOB PURPOSE

Senior Business Process Improvement (BPI) Analyst shall be responsible to provide an objective assessment of the  Operations. He / she strives to make  processes easier, faster, higher quality and more affordable, if applicable. In addition, he / she is responsible for the design and simplification, documentation, and continuous improvement of the standard operating systems and procedures of the company, particularly core operating processes, to improve work efficiency, output quality and internal control.

He/she also conducts system analysis and ensures the effective and practical integration of operating procedures with IT/Information Systems, organizational accountabilities, and corporate policies.

III. ACCOUNTABILITIES

A. Operational

1. Review of processes, with the goal of providing an objective assessment of how the business operates and drive implementation of changes towards the improved state.

1.1. Identify, plan, and implement key projects to improve quality, reduce costs, increase productivity, and improve cycle time by reducing wasted time, rework, etc. resulting in significant business improvement and customer satisfaction.

1.1.1. Uses appropriate tools and techniques in the conduct of the study such as Best Practices, Benchmarking, Process Mapping tools, systems analysis, methods study (e.g., work measurement, time and motion study), cost-benefit study, cost accounting and so on.

1.2. Monitors, for a sufficient period, results of the implementation to identify necessary adjustments / enhancements.

1.2.1. Measures key result areas after the implementation of the new system and procedures. Measure the volume of improvements if possible.

1.2.2. Proposes further areas for improvement. Modifies system and procedures if necessary.

1.2.3. Ensures that all changes / improvements made are disseminated to all concerned.

1. Development and documentation of Standard Operating Procedures of the Company

2.1. Works with Immediate Superior and key divisions/departments concerned on the analysis and development of business operating frameworks required to develop infrastructure (information systems, standard operating procedures, organization structure, etc.) required to support the company execute its strategic action plans, market concept and goals.

2.2. Designs documents and forms necessary for the proper implementation of policies and procedures.

2.2.1. Ensures that proper control procedures for the use of forms are developed and implemented, in coordination with Process Owners, Corporate Audit, Information Technology Group and Administrative Services.

1. Works closely or assists Information Technology Group (IT) in the analysis and development of IT-enabled systems and procedures.

3.1. While developing systems and procedures, works closely with IT- in the identification of systems and processes that can be automated.

3.2. Helps identify IT-opportunities that may lead to the automation of data/information tracking, data analysis, simplification, and disintermediation of activities, and the like.

3.3. Helps IT identify required system functionalities to enable core processes and support decision-making.

3.4. Helps develop automated management reports.

1. Performance Reviews / Operations Audit

4.1. Conducts post-implementation evaluation to ensure effectiveness of the implemented policies and procedures.

4.2. Oversees regular review of Finance Operations, and coordinates with all concerned areas for improvement.

4.3. Works with Corporate Audit in the conduct of regular Operations Audit or diagnostic reviews for:

4.3.1. Determining / ensuring compliance to SOPs.

4.3.2. Achievement of planned goals, results and standards, based on designed policies and procedures.

4.3.3. Measuring effectiveness of designed systems and procedures.

4.3.4. Identifying operational problems and their causes, and identifying areas for improvement, as well as ensure continuous process improvement.

4.3.5. Determining compliance with Corporate Policies.

B. Administrative

1. Responsible for routing of documents to signatories and timely release of policies and procedures to all concerned.

2. Prepares update reports and action plans on specific areas of work assigned to him/her on a regular basis.

3. May supervise staff or have lead work responsibilities.

C. Record Control and Management

1. Ensures that all policies and procedures, manuals and related documents are controlled and maintained.

2. Ensures that all superseded documents and procedures are properly labelled and segregated from current policies and procedures.

D. Ad-hoc

1. Receives inquiries and requests for assistance from Finance Operations and other departments

2. Provides recommendations on basic operational concerns

3. Leads special projects from time to time

4. Performs other duties that may be assigned to him/her.

IV. MINIMUM JOB REQUIREMENT

A. Education/Professional Experience

1. Bachelor's Degree in Accounting, Industrial Engineering or other related courses

B. Knowledge/Skills/Abilities

1. At least 3 years' experience in related field of work.

2. Background in finance is a plus factor

C. Other Skills

1. Must be assertive and have strong leadership capability

2. Broad strategic thinker, with clear vision and direction

3. Excellent presentation skills with solid communication capabilities and practices, both oral and written

4. Excellent communication skills with the demonstrated ability to strike the right tone and select the best medium of messaging

5. Work independently as part of a team

6. Self-starter

The Business Process Analyst will be responsible for:

• Creating and reviewing business processes for efficiency and effectiveness.
• Analyzing workflows and recommending process improvements to optimize operations.
• Assessing the alignment of departmental processes with overall company objectives.
• Evaluating and strengthening internal controls to minimize operational and financial risks.
• Supporting change management and preparing management reports on process performance.

• Bachelor's Degree in Business Administration, Management Accounting, Finance, or related field.
• Minimum of 2–4 years' relevant experience in business process analysis, internal audit, or operations management.
• Strong background in process documentation, workflow analysis, and internal control evaluation.
• Proficiency in MS Office, Google Workspace, and process mapping tools (Visio, Lucidchart, etc.).
• Preferably with Lean Six Sigma or BPM certification.
• Excellent analytical, communication, and problem-solving skills.

Specific Duties and Responsibilities

• Implement and support SAP for Regional finance processes
• Help support post SAP implementation processes and enable benefits exploitation
• Architect the usage of IS applications which enables these business processes and identify and deliver initiatives which enable their continuous improvement
• Manage the prioritization and delivery of work requests for the customer facing business process areas
• Ensure a good understanding of all the finance processes and support the business in providing detailed knowledge of SAP
• Supporting help desk and coaches in resolving problems.
• Serve as internal consultant to the business for continuous business process improvement and exploitation of the IS investment
• Support change management through business coach training and communications.
• Collaborate with business in formulating business process strategy & programs for business area; stay abreast of business changes which could impact systems design
• Provide measurable contribution to margin and ROCE for the supported businesses through continuous process improvement
• Provide the interface between IS and the business for the relevant business process area
• Design business process and improvement in collaboration with business

Required Qualification / Experience

• Expert knowledge of SAP S4 FICO module
• Solid experience of managing SAP projects
• Ability to work and communicate with all levels of employees both local and global within the Business
• Extensive knowledge of business processes and application functionality to enable the resolution of complex problems and influence continuous improvement
• Understanding of Information Technology and a deep appreciation of its business application
• Strong understanding and demonstrated use of IS and how it can be used for competitive advantage to support the business process
• Excellent communication skills with a proactive attitude
• Ability to operate in a regional environment
• Able to grasp business and IS concepts quickly

Job Description:

• Assess and secure appropriateness of policies and procedures.
• Cascade policies and procedures to concerned departments.
• Oversees the flow - through implementation.
• Review of existing policies and procedures.
• Recommend new processes.

JOB REQUIREMENTS:

• Graduate of BS Industrial Engineering
• Has experience within the indicated Field.
• Candidates must be willing to be assigned at our head office, near United Nations Ave., Manila

BUSINESS PROCESS ANALYST

Skills and Experience Required:

• Graduate of Bachelor of Science in Industrial Engineering or Bachelor Science in Business Administration Major in Operations Management or any equivalent course.
• Open to fresh graduates or experienced applicants.
• Good communication and interpersonal skills to collaborate with stakeholders at all levels.
• Strong analytical and problem-solving skills with the ability to understand complex processes and identify areas for improvement.
• Knowledge of change management principles and methodologies.
• Proficient in data analysis and reporting tools (e.g., Excel and more)
• Willing to work on a graveyard/night shift.

Key Responsibilities:

• Document the business processes and provide research assistance to management
• Responsible for the documentation of business processes, workflows and training material.
• Work with management to analysis the business processes, workflows and training material for improvement opportunities and when needed, help define the operational impact of proposed modifications.

TASKS:

• Interviews internal Business Subject Matter Experts (SMEs) to understand work functions and processes and gather information.
• Develop materials to document operational end-to-end process flows
• Summary recommendations from SMEs for process improvements and other findings
• Writes detailed policy and procedure documents based on discussions with process owners and identification / creation of process flows with an emphasis on accuracy and compliance with business needs.
• Develop and organize work instructions, visual aids, and other education materials
• Provide recommendations on processes reviewed as outlined in the document.
• Work with Process Documentation Specialist in providing EOD, EOW and EOM productivity numbers.
• Ensure to hit the monthly targets set by the Opex Manager.

Job Description:

• Assess and secure appropriateness of policies and procedures.
• Cascade policies and procedures to concerned departments.
• Oversees the flow - through implementation.
• Review of existing policies and procedures.
• Recommend new processes.

Job Requirements:

• Graduate of BS Industrial Engineering
• Has experience within the indicated Field.
• Candidates must be willing to be assigned at our head office, near United Nations Ave., Manila

Job Type: Full-time

Ability to commute/relocate:

• Manila: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: In person

The Business Process Manager is responsible for ensuring that the gathering of information from stakeholders to map out the entire process is conducted based on suitable elicitation techniques. Business Process Manager will ensure that documentation/creation of the Company Processes, Policies, and Procedures meet standard characteristics of an effective Business Process Document, and identifies/recommends areas for process re-engineering. On an annual basis, the BP Manager ensures that significant Company processes are accounted for in the documentation.

QUALIFICATIONS:

• Graduate of BS Industrial Engineering, Management or any related field is preferred but not required
• At least 4-5 years of work experience as a Manager in the Business Process Department or any closely related Department
• Knowledgeable in Microsoft Office Application (Visio, Excel, Word, Powerpoint) and Microsoft Teams
• Must be skilled in process mapping and information gathering from stakeholders
• Must be a critical thinker and detail-oriented
• With strong communication skills and comfortable working with a variety of stakeholders
• Experience in Retail and exposure to project management is a must

JOB RESPONSIBILITIES:

• Ensures that department goals/objectives are communicated with all team members
• Leads the team in the elicitation of information from the process owners to ensure complete documentation of the process/es.
• Finalizes and endorses for approval process improvement and provides assistance to process owners in identifying gaps and improving existing processes
• Reviews process documentation in collaboration with BP Specialist, Process Owners, and Senior Management
• Aligns all documented processes with all stakeholders and ensures adequate process cascade and training of process improvement and standardization initiatives before implementations are conducted
• Implements Business Process Document Management