58 Enterprise Content Management jobs in the Philippines
Document Management
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Virtual Staffing Solutions is looking for a Rehabilitation Documentation & Insurance Coordinator
The Rehabilitation Documentation & Insurance Coordinator plays a vital role in supporting the rehabilitation services department by ensuring accurate documentation, timely insurance authorizations, and smooth communication between patients, providers, and insurance companies. This position is responsible for managing medical records and referrals within EMR systems, processing and tracking insurance approvals for therapy services, and assisting clinical and administrative teams to deliver efficient and compliant patient care.
Key ResponsibilitiesDocument Management & EMR Support
- Manage referrals, orders, authorizations, and medical records in EMR systems (WebPT, Meditech, insurance portals, shared drives).
- Upload, organize, and maintain accurate documentation such as Plans of Care (POCs), scripts, and referrals.
- Coordinate with clinicians and physician offices to complete and update missing records.
Insurance Coordination
- Submit required documents to insurance companies for therapy service approvals.
- Verify insurance eligibility and track authorizations, denials, and pending requests.
- Work with rehab admin staff to resolve insurance issues and update patient records in Meditech.
Compliance & Professionalism
- Stay updated on insurance rules, documentation standards, and healthcare regulations.
- Protect patient privacy and ensure compliance with policies.
- Communicate professionally with patients, families, staff, and external partners.
- Experience with EMR systems, preferably WebPT and Meditech (or willingness to learn).
- Background in healthcare administration, medical records, or insurance coordination preferred.
- Strong attention to detail with excellent organizational and multitasking skills.
- Effective communication skills (verbal and written); comfort with phone outreach and problem-solving with external partners.
- Familiarity with insurance processes, prior authorizations, and billing practices.
- Ability to work independently and collaboratively in a fast-paced, multidisciplinary environment.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Document Management Specialist
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MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. MVP was founded with the aim to be a bridge between highly skilled offshore professionals and small, medium, and large-sized enterprises. MVPs build rapport with clients to help them scale ridiculously fast.
Are you hungry for growth, passionate about learning, and looking for a fun working environment? We got you Join our growing team of MVPs
We are looking for top talents who can effectively deliver excellent support to our valued Clients.
We offer learning opportunities, career growth, and work-life balance.
Document Management Specialist (WFH, Mining Industry Exp)
Job Description:
- Track and manage the storage of electronic maintenance manuals.
- Track and manage the storage of electronic spare parts lists and related documentation.
- Work downstream from the Vendor Data Management Specialist.
- Receive completed manuals and technical documents from various sources.
- Apply metadata, naming conventions, and quality checks.
- Route documents for review/approval when required.
- Upload final, quality-checked documents to the designated system.
- Establish and maintain the project's document control system.
- Manage electronic data within Configuration Document Management Systems (CDMS) and Computerised Maintenance Management Systems (CMMS).
- Coordinate with the client on storage requirements, naming standards, and handover timelines.
- Provide document support to relevant stakeholders within the organisation.
- Train team members and support staff in document control processes and tools, as needed.
Qualifications:
- Bachelor's Degree in Engineering, or any related field.
- Proven experience in document control or records management.
- Proficiency in using Configuration Document Management Systems (CDMS) and Computerised Maintenance Management Systems (CMMS).
- Understanding of confidentiality protocols.
- Ability to produce accurate, clear, and high-quality technical documentation.
- Ability to identify and escalate potential risks or issues that may affect document quality, project scope, or timelines.
- Ability to handle sensitive information with discretion and professionalism.
- Ability to build and maintain positive working relationships within cross-functional teams.
- Commitment to continuous improvement in documentation processes and operational efficiency.
- Strong attention to detail.
- Excellent written and verbal communication to ensure clarity in interactions with clients and internal teams.
Document Management Staff
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Work on site Monday to Friday; amenable to render OT if needed
Salary Range k
Proficient in MS Excel & Admin tasks 6 months to 1 yr experience
3 months contract
ONSITE - Rockwell Makati
Provider Billing Document Management:- Received Provider Billing/Soa (via Email, Hospital portal & hard copy)-Checks completeness of billing vs. transmittal-HBS encoding and reference number creation-Ingest in Mfiles and forward to adjudication for processing
Hard copy - scan documents and ingest
Portal - Download documents from hospital's portal & ingest
Email - acknowledge email, download attachments and ingest
Create Mfiles folder name-Record in providers claims registry and prepare/submit daily
productivity report (Provider Masterfile & WBS)
Document Management Specialist
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The Position
The Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer's electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.
Duties & Responsibilities:
- Support the management of document lifecycle for Boehringer Ingelheim's controlled/non-controlled documents and adhering to the data quality standards while delivering against defined SLA's
- Handle the coordination of documents and conduct proactive communication with the requestors.
- Ensures that documents received and handled adheres to the defined quality standards
- Support CI initiatives of the team by proposing improvements and standardizations
- Handle end-to-end incident management in MyServices
Requirements:
- Bachelor's Degree in Business, Finance, or any similar programs.
- Fluent in English language (both verbal and written communication) and has strong interpersonal, verbal and written communication skills
- Proficient in Microsoft Office applications (MS Word, MS Excel, MS vision, MS PowerPoint)
- Attentive to details, critical thinker, proactive, excellent communication and coordination skills, good inter-personal and cultural-sensitivity, team player
- Background in continuous improvement process is an advantage
- Experience in a shared service center is an advantage
- Background in Document Management System landscape is an advantage
- Amenable to work in mid-shift schedule.
Our Company
Why Boehringer Ingelheim?
With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.
Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.
Want to learn more? Visit
Document Management Specialist

Posted 17 days ago
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Job Description
The Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer's electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.
**Duties & Responsibilities:**
+ Support the management of document lifecycle for Boehringer Ingelheim's controlled/non-controlled documents and adhering to the data quality standards while delivering against defined SLA's.
+ Handle the coordination of documents and conduct proactive communication with the requestors.
+ Ensures that documents received and handled adheres to the defined quality standards.
+ Support CI initiatives of the team by proposing improvements and standardizations.
+ Handle end-to-end incident management in MyServices.
**Requirements:**
+ Bachelor's Degree in Business, Finance, or any similar programs.
+ Fluent in English language (both verbal and written communication) and has strong interpersonal, verbal and written communication skills.
+ Proficient in Microsoft Office applications (MS Word, MS Excel, MS vision, MS PowerPoint).
+ Attentive to details, critical thinker, proactive, excellent communication and coordination skills, good inter-personal and cultural-sensitivity, team player.
+ Background in continuous improvement process is an advantage.
+ Experience in a shared service center is an advantage.
+ Background in Document Management System landscape is an advantage.
+ Amenable to work in mid-shift schedule.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
Customs Document Management Associate
Posted today
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Join our team as a Document Management Associate, where you'll be responsible for reviewing and processing all documents entering our document management system. This position is based in our KSS Building Buhangin and Aeon Towers, Bajada, Davao City offices.
Perks- Competitive salary ranging from Php14, Php18,000.00
Comprehensive benefits package including:
Free daily meals
- Wellness programs
- Paid time off
- Continuous professional development
- Convenient office location
- Review and process all documents entering our document management system
- Open and update customs files
- Perform data entry in our various operational systems
- Track customs files (For ocean/air shipments only)
- Update customs files and ensure consistency of information
- Identify and communicate changes needed in client profiles
- Graveyard Shift
- Postgraduate or 2 years undergraduate of any course. Customs Administration graduate or Accounting graduate is a plus
- Proficient in time management, reading and comprehension, analytical and problem-solving skills
- Excellent English communication skills
- Flexible and adaptable
- Typing speed of 40-45 WPM with 90%-95% accuracy
- Experience in Customs Brokerage Data Entry is preferred
Document Management Software Engineer
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Document Management Software Engineer (Documentum)
Location:
Makati City, Philippines
Work Setup:
Hybrid (2 Days Onsite / 3 Days WFH)
Schedule:
Day Shift
Strategic Staffing Solutions (S3) is seeking a
Document Management Software Engineer
to join our team. The ideal candidate will be responsible for managing and supporting the
Documentum – D2 application lifecycle
while ensuring application reliability, performance, and alignment with evolving business needs.
Key Responsibilities:
- Manage the full
Documentum – D2 application lifecycle
, including installation, configuration, integration, testing, deployment, maintenance, and upgrades. - Provide advanced technical support, troubleshoot complex issues, and monitor system performance for high availability.
- Collaborate with business and development teams, and maintain strong vendor relationships to ensure timely support and updates.
- Conduct
end-user training sessions
, create documentation, and align processes with application changes. - Stay up to date with industry trends and
emerging technologies
to provide innovative support solutions.
Requirements:
- Bachelor's degree in
Information Technology, Computer Science, or related field
. - 3+ years of experience in
Documentum D2 configuration, development, and administration
. - Strong expertise in
Java (Documentum SDK – DFC)
and
Documentum Query Language (DQL)
. - Experience writing
Documentum API queries
and working with relational databases. - Skilled in
user access management, security protocols, and best practices
in application support. - Familiar with
software testing methodologies
(functional, integration, UAT). - Knowledge of
RESTful APIs
and scripting languages (e.g., DQL). - Strong analytical, problem-solving, and business analysis skills.
- Excellent communication and interpersonal skills; customer service oriented.
Preferred Qualifications:
- Experience with
Microsoft Azure
or other cloud platforms. - Additional scripting knowledge for advanced automation and integration.
Why Join Strategic Staffing Solutions (S3)?
Full-Time Permanent Employment
Competitive Salary Package
Hybrid Work Setup:
Ayala Makati (2 Days Onsite / 3 Days Remote)
HMO Coverage:
Up to 500K
Leave Credits:
Prorated, applicable on first day
Government Benefits
13th Month Pay
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Customs Document Management Specialist
Posted today
Job Viewed
Job Description
Join our team as a Document Management Specialist, where you'll be responsible for reviewing and processing all documents entering our document management system. This position is based in our KSS Building Buhangin and Aeon Towers, Bajada, Davao City offices.
Perks
- Competitive salary ranging from Php14, Php18,000.00
Comprehensive benefits package including:
- Free daily meals
- Wellness programs
- Paid time off
- Continuous professional development
- Convenient office location
Key Responsibilities
- Review and process all documents entering our document management system
- Open and update customs files
- Perform data entry in our various operational systems
- Track customs files (For ocean/air shipments only)
- Update customs files and ensure consistency of information
- Identify and communicate changes needed in client profiles
Work Schedule
- Graveyard Shift
Ideal Candidate
- Postgraduate or 2 years undergraduate of any course. Customs Administration graduate or Accounting graduate is a plus
- Proficient in time management, reading and comprehension, analytical and problem-solving skills
- Excellent English communication skills
- Flexible and adaptable
- Typing speed of 40-45 WPM with 90%-95% accuracy
- Experience in Customs Brokerage Data Entry is preferred
Job Type: Full-time
Pay: Php14, Php18,000.00 per month
Benefits:
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Staff meals provided
Work Location: In person
Expected Start Date: 09/22/2025
Information Management Assistant
Posted today
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Job Description
Job Summary
- Reports on overall customer insight based on the available data
- Proposes, develops, and implements customer-centric projects
- Monitors the performance of the Information Management Assistants
- Keeps and submits accurate records and documents customer service actions and discussions.
- Keeps abreast of industry developments and applies best practices to areas of improvement.
- May fill in for the Information Management Assistant, when needed.
Job Qualifications
- Graduate of any 4-year course
- Report Generation
- People Management
Job Type: Fixed term
Contract length: 12 months
Work Location: In person
Information Management Lead
Posted today
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Job Description
- To manage and oversee E2E Process of CPT Mapping, Uploading and Archiving
- Data Governance: Develop and enforce data policies, standards, and procedures to ensure accuracy, consistency, and proper data stewardship.
- Data Integration: Oversee the coordination and alignment of data from multiple internal and external sources to support analytics, operations, and reporting.
- Document Management: Manage systems and processes for organizing and controlling unstructured data such as contracts, reports, and SOPs.
- Compliance & Security: Ensure adherence to data privacy regulations and internal security protocols.
- Data Quality Assurance: Monitor and improve the accuracy, completeness, and reliability of master data and transactional data.
- Metadata Management: Lead efforts to catalog and maintain data dictionaries, definitions, and source tracking for transparency and usability.
- Team Leadership: Supervise a team of data analysts or coordinators, providing guidance, training, and performance oversight.
Qualifications:
- Bachelor's degree in Information Management, Health Informatics, Data Science, or related field
- 4+ years of experience in data governance, data operations, or information management, with at least 1–2 years in a leadership or supervisory capacity
- Familiarity with document management systems and metadata tools
- Strong understanding of compliance standards
- Excellent organizational, problem-solving, and stakeholder communication skills
- Experience in healthcare, insurance, or highly regulated industries is preferred