669 Engagement Officer jobs in the Philippines

Job Overview:

Support the implementation, management and optimization of the CDEP. Responsible for ensuring process and policy adherence in the CDEP usage. Assist in the campaign execution, and providing insights to enhance customer engagement and marketing communication effectiveness

Key Responsibilities:

• Campaign Execution Support: Assist in audience building or customer segmentation, setting up and deploying personalized customer engagement campaigns. Coordinate with business units to ensure smooth execution of engagement campaigns.
• Platform Operations and Technical User Support: Support the maintenance and optimization of the CDEP platform. Assist business units in navigating the platform and utilizing its features. Provide documentation and refresher courses.
• Compliance & Governance: Ensure customer data handling aligns with the Data Privacy Act and internal governance policies. Monitor data usage and report any inconsistencies or security concerns.

Qualifications:

• Bachelor's degree in Marketing, Technology, Data Analytics, Business, or related fields.
• 2+ years of experience in CRM or digital marketing
• 2+ years experience in retail, loyalty programs, or e-commerce
• Strong communication and stakeholder management skills.
• Strong attention to detail and data accuracy.
• Analytical mindset with a willingness to learn and apply new data-driven strategies

JOB SUMMARY

• Executes customer engagement initiatives following the set strategy and monitors customer segmentation, measurement, puts together the calendar of consumer engagements in both digital and on-ground efforts.

PRINCIPAL DUTIES & RESPONSIBILITIES

• Planning and executing tactical and consumer engagement programs that drive financial improvement and downstream impact across the entire P&S ecosystem
• Assist in achieving turn-ins and growth targets with a competitive digital P&S portfolio
• Overall project coordination across the business – all applicable support groups, product, and sales teams
• Utilize campaign management platform for direct and targeted communication efforts to support the business with acquisition and conversion that will translate into sales volume
• Analyze campaigns through a marketing funnel by measuring open rate/click-through-rate down to conversion date of turn-ins and bookings. Provide insights and recommendations to BU stakeholders and ensure that all programs being implemented are aligned with the goal of the business
• Assist with other initiatives of the company like internal and external events, sponsorships, Ad Hoc, etc.

JOB QUALIFICATIONS

• At least 3 years of experience in performance digital marketing and branding
• An experienced team player capable of influencing and inspiring cross-functional teams to challenge the norm and deliver innovative solutions against a stretched vision and targets
• Familiar with lifecycle, CRM and/or Engagement/Loyalty Marketing organisations at CE or other top tier customer focused brands
• Familiar with online marketing across email, social, notifications and other digital revenues.
• Naturally data driven to quickly cut through data and identify impactful opportunities and simple solutions to increase revenues and margins and with an entrepreneurial mind-set to plan and run A/B tests, analyse data and provide metric driven approaches to improve customer experience.
• Experience building Brand, Engagement O&R or Loyalty Marketing programs.
• An excellent collaborator who is comfortable taking accountability for making decisions and working in a cross functional team in an agile way.
• Proven record of enhancing old and/or developing new products and channels to significantly increase revenue.
• Experience of working in virtual teams and engaging with subject matter experts spanning more than one country.
• Experience of managing a budget.
• Proficient in MS Office Programs
• Excellent communication and presentation skills in English
• Good in people and stakeholder management

About SB Finance

A young, rapidly growing financial institution with an unwavering drive to empower more and more Filipinos – for both those that we serve and those who are part of our diverse and dynamic team.

SB Finance Corporation is a partnership between the Philippines' Security Bank Corporation and Thailand's Bank of Ayudhya (Krungsri). This partnership is a result of Security Bank and MUFG's goal to expand global partnerships while growing local talent and expertise. Backed by two financial giants in the Asian region with more than 100 years of financial excellence, we provide top-notch financial products and services that are tailor-made for the needs of the Philippine market.

We are engaged in the business of extending credit facilities and financing services for the betterment of the different communities we serve. Our relentless pursuit is to empower Filipinos through our growing menu of loan products – multi-purpose cash loan through Personal Loan, OR/CR for cash through Car4Cash, brand new or pre-owned motorcycle financing through MotorsikLOAN, and a digital salary advance facility through eSALAD.

Be part of the SB Finance team and become an 'SBFF' who enables ordinary Filipinos and small business owners to reach their life's milestones as you enjoy a fun, meaningful career regardless of your role in the company.

A better life for everyone? Dito, pwede.

MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.

Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance accessibility and efficiency. Collaborate with a diverse team on impactful projects that improve lives while fostering your personal and professional growth.

The Employee Engagement Officer enhances employee development and engagement by overseeing performance evaluations, organizing company events, and addressing facility-related concerns.

Key Responsibilities

• Manage the end-to-end performance evaluation processes for HQ and medical staff
• Facilitate employee onboarding and coordinate training programs for new hires
• Serve as the primary point of contact for employee disciplinary cases
• Plan and execute company-wide events to boost and foster team morale
• Handle facilities concerns and efforts to improve the overall employee experience

Minimum Qualifications

• Preferably has 1-2 years experience in human resources, events management, or organizational development
• Preferably has an understanding of employee relations and engagement principles
• Open to experienced professionals and fresh graduates
• Must work onsite in Makati

Perks and Benefits

• HMO for employees
• Paid leaves
• Medicine coupons
• Opportunities for promotion and performance bonuses
• 13th month pay

Job Type: Full-time

Work Location: In person

Application Deadline: 08/31/2025

The
Learning Engagement Officer
shall be in charge of the design, development, implementation, and evaluation of various PFS People Engagement and Development

programs. Among the key roles of this position include Individual Contributor,

Administrative Assistant, Course Designer, Content Developer, Researcher,

Trainer and Facilitator, and Program Evaluator.

KEY FUNCTIONS AND RESPONSIBILITIES

Employee Engagement:

• Develop, implement, and evaluate strategies and execution of the PFS Bootcamp with a goal to improve overall employee engagement and morale
• Conduct employee surveys, focus groups, and feedback sessions to assess engagement levels and identify areas for improvement.
• Partner with the People Engagement and Development Manager (PEDM) in identifying engagement issues and suggest actionable plans.
• Assist in Organizing company events, recognition programs, and team-building activities to promote a positive and inclusive work environment.
• Advocate for employee well-being programs, ensuring that employees feel valued, supported, and connected.

Learning and Development:

• Conduct research and survey to help PEDM in identifying training and development needs across the business through program assessments, performance reviews, and consultations with line managers.
• Assist in designing, delivering, and supporting the creation of personalized learning pathways for employees to foster both professional and personal development.
• Assist in the conduct of onboarding and orientation processes to ensure new hires feel integrated and supported.
• Conduct research and TNA and use the results when creating programs and training materials;
• Develop various learning materials using various platforms and media.
• Facilitate assigned training programs or learning sessions;
• Handle the administrative aspect of assigned training program (such as coordination with heads, provider and participants, physical arrangement of venue, food arrangements, budget coordination, preparation of materials, etc.);

Reporting Objectives:

• Monitoring, analyzing, and reporting on engagement trends, training outcomes, and overall development metrics.
• Conduct program and training course evaluation;
• Prepare evaluation reports of training conducted;
• Manage People Engagement and Development databases and training records
• Prepare reports and other deliverables as may be assigned by the PED Manager and Product and Support Head

Others

• Performs tasks that may be assigned from time to time.

Qualification:

• Education.
  Bachelor's degree in Human Resource, Business Development, Organizational Development, Psychology or any other related field.
• Experience.
  At least 2 years experience with People Management, Development, Engagements, and Events. Experience working in a Financial Institution/ MSB's, Banks under Customer Success or HR- Training and People Engagement is an advantage.
• Skills.
  Proven ability to design and implement successful learning and development programs. Excellent communication, interpersonal, and presentation skills. Strong analytical skills and experience with survey tools, performance tracking, and reporting. Ability to work collaboratively, execute events relevant to build and enhance relationships across all levels of the business (and the organization as a whole) with an ultimate goal of fostering positive workplace cultures and continuous improvement.
• Working Setup.
  Enjoy the best of both worlds with our hybrid work setup. You'll have the flexibility of working remotely for the majority of the month, while still being able to connect with the team and collaborate at our headquarters located in the vibrant Legaspi Village, Makati. You'll be able to enjoy the benefits of a dynamic work environment and engage in face-to-face interactions with colleagues at least 5 times a month.
• Working Schedule.
  Achieve work-life balance with our Monday to Friday schedule, totaling 44 hours per week. We understand the importance of maintaining a healthy and fulfilling lifestyle outside of work, and we believe in providing our employees with a schedule that allows for personal and professional growth.

Discover the Perks.

• You'll receive comprehensive HMO and life and accident insurance coverage, ensuring your well-being and peace of mind. But that's just the beginning
• Embrace the Future of Work with our hybrid working setup, granting you the flexibility to achieve a perfect work-life balance. No more mundane routines – expect a dynamic environment that fosters growth and innovation
• A Thriving Culture: Prepare to be immersed in a collaborative and friendly culture, where teamwork and camaraderie flourish. Your colleagues will quickly become your second family, making every workday enjoyable and fulfilling.

Why Join us?

• Our Purpose:
  To empower and uplift Filipinos by providing access and choices for financial inclusion
• Our Mission:
  We put the customer first by delivering innovative, reliable, and secure solutions to all our stakeholders and through digital and human touchpoints.
• Our Vision:
  A nation where financial services are inclusive and borderless
• Industry Leadership:
  As a subsidiary of Union Bank of the Philippines, PETNET is backed by a strong financial institution that leads the way in delivering innovative solutions and revolutionizing the banking industry.
• Professional Growth:
  We foster a culture of continuous learning and personal development. By joining our team, you will have access to training programs, mentorship opportunities, and a supportive work environment that encourages growth and progression.
• Team Collaboration:
  At PETNET, we believe in the power of collaboration and teamwork. You will have the opportunity to work alongside talented professionals, exchange ideas, and contribute to meaningful projects that shape the future of financial services.
• Impactful Work:
  Our services play a crucial role in facilitating global transactions, cross-border payments, and financial inclusivity. By joining us, you will make a tangible impact on individuals, businesses, and communities, both locally and globally.

The Role

Your primary responsibility is to cultivate a positive and inclusive work environment that reflects and enhances the company's values and culture. You will lead initiatives to boost employee morale, strengthen relationships, and foster a sense of belonging among team members through fun activities and meaningful engagement strategies. Your role is pivotal in aligning employee experiences with the organization's mission and vision, ultimately contributing to a vibrant and thriving workplace culture.

Key Responsibilities:

• Develop and implement creative and engaging activities and events to promote team building, collaboration, and employee well-being.
• Collaborate with cross-functional teams to organize celebrations, themed events, and recreational activities that reflect the company's values and culture.
• Lead efforts to recognize and reward employee achievements and milestones, fostering a culture of appreciation and recognition.
• Research and identify suitable external partners and service providers for all aspects related to company events, including catering, entertainment, venues, AV equipment, décor, transportation, branded merchandise, and more.
• Conduct regular surveys and assessments to gather feedback on employee satisfaction, morale, and engagement levels, and use insights to inform future initiatives.
• Partner with the HR Learning and Development Team to develop and deliver training programs on topics related to team dynamics, communication, and diversity and inclusion.
• Serve as a culture champion, promoting and reinforcing the organization's core values through communication, role modeling, and recognition programs.
• Keep abreast of industry trends and best practices in employee engagement, culture building, and workplace well-being, and recommend innovative strategies for improvement.

Qualifications:

• Bachelor's degree in Psychology, Human Resources, or any related field; relevant certifications or training in employee engagement are a plus.
• At least 3 years of experience in Human Resources, with a strong focus on employee engagement initiatives and culture-building programs.
• Proven ability to plan and execute creative, inclusive, and impactful employee events and activities in fast-paced, dynamic environments.
• Strong interpersonal and communication skills, with the ability to connect with employees across all levels and foster positive relationships.
• Demonstrated creativity and innovation in developing initiatives that promote employee well-being, satisfaction, and work-life balance.
• Excellent problem-solving and conflict resolution skills, with a focus on building a supportive and inclusive workplace culture.
• Willing to work
  fully on-site
  at
  Ortigas Center, Pasig City
  .

Benefits

• Competitive Salary
• Retirement Plan
• Leave Credits All Convertible to Cash
• HMO Plan + 2 Dependents Fully Covered
• Generous Performance Bonuses
• Annual Company Outing
• Flexible Leaves
• Great Career Progression
• Casual Friday, Everyday
• Monthly Engagement Activities (Fad Fridays)

About Ecscale Solutions Inc.

At Ecscale Solutions Inc., we believe that people are the foundation of every successful business. We've created a workplace where collaboration, respect, and personal growth come naturally, an environment where your ideas are valued, your skills are nurtured, and your contributions truly matter.

Ecscale is a global outsourcing partner focused on sourcing scalable talent to help businesses grow. We specialize in helping companies establish and manage their own teams in the Philippines, offering more than just traditional outsourcing. Instead of handling processes for businesses, we empower them to build teams they can lead, ensuring professionals like you are aligned with their mission, values, and long-term vision.

With a deep understanding of local regulations and operational practices, we ensure compliance and stability, allowing teams to thrive in a supportive, well-structured environment. Our approach puts people first—offering fair compensation, growth opportunities, and a culture built on integrity, trust, and shared success.

TERMS OF REFERENCE

Job Title : Donor Engagement Officer

Program : Individual Donor Program

Reports to : Individual Donors Program Manager

Employment Type     : Full-time, Regular (subject to 6-month probation)

Work Arrangement     : Remote (Subject to change based on operational needs)

Works with:

Internal: Resource Generation and Partnerships Head, IDP Team, Corporate Partnerships Team, Communications Team, Conservation Team, and other WWF staff as appropriate

External:  WWF  members  /  Individual  donors,  Third Party Service Suppliers, Strategic Partners (corporate or non-profit), Suppliers, other WWF network staff

Overview

The  Donor  Engagement  Officer  leads  the  implementation  of  donor  engagement  and stewardship strategies. This role crafts lifecycle-based communication journeys, manages onboarding  and  retention  activities,  addresses  donor  concerns,  and  cultivates  donor communities.

Working closely with the Donor Management Officer, the Donor Engagement Officer ensures that every donor touchpoint is timely, meaningful, brand-aligned, and responsive to donor behavior and feedback.

Major Duties & Responsibilities

1. Donor Journey Implementation & Communications

●   Execute donor journeys tailored to various lifecycle stages: new, active, lapsed,

upgraded, downgraded.

●   Craft,  schedule,  and  send  personalized  communications  across  platforms  (e.g.,

welcome EDMs, Panda Mail, anniversaries, greetings, surveys).

●   Ensure message consistency with WWF's tone, voice, and brand.

• Execute tailored messaging per segment based on data and direction from the Donor Management Officer.

●   Adjust  content,  channel,  and  timing  based  on  donor  engagement  behavior,

performance data, and feedback.

●   Handle  day-to-day  message  execution  including  campaign  rollouts,  community

updates, and event invitations.

2. Donor Support (Multi-channel Inquiries)

●   Respond promptly and empathetically to donor inquiries and feedback received via

email, Viber/WhatsApp, social platforms, or other channels.

●   Coordinate with the Donor Management Officer to resolve issues related to failed

donations, CRM errors, or technical concerns.

●   Develop,  update,  and  maintain  donor support FAQs, email templates, and help

resources.

●   Escalate concerns that may impact donor satisfaction or experience

3. Engagement & Community Building

●   Manage and grow digital donor communities via WhatsApp, Viber, Facebook groups,

and other platforms.

●   Plan and implement donor engagement activities such as webinars, donor cafés,

cleanups, tree planting, and virtual events.

●   Send updates, reminders, and event follow-ups aligned with donor lifecycle and

interests.

●   Conduct regular donor surveys, interviews, or FGDs to gather feedback and improve

experience.

4. Call Center Monitoring (Donor Experience)

●   Review and listen to call samples from the external SG Labuan call center.

●   Track and analyze reports on donor concerns, feedback, and satisfaction.

●   Flag recurring issues, propose solutions, and identify training or script improvement

needs.

●   Support timely resolution of service complaints, failed donation follow-ups, or drop-off

risks in coordination with Donor Management.

5. Retention Analytics & Donor Cultivation (Support Role)

●   Utilize  segmented  lists  and  donor  insights  provided by the Donor Management

Officer to help identify churn risks or upgrade opportunities.

●   Execute  cultivation  touchpoints  per  segment  (e.g.,  thank-you  EDMs,  recovery campaigns,   appreciation   notes)   based   on   plans   developed   by   the   Donor Management Officer.

●   Track  and  document  campaign  implementation  details,  donor  feedback,  and

support-level metrics.

●   Provide input on campaign results from the frontline (e.g., donor responses, support

interactions), and flag areas for improvement to the Donor Management Officer.

6. Learning and Development

●   Stay informed on donor engagement trends and best practices, both locally and

across the WWF network, to strengthen donor stewardship and retention strategies.

●   Maintain  a  solid  understanding  of  WWF-Philippines'  programs  to  communicate impact effectively and tailor engagement activities based on donor interests and values.

●   Identify  opportunities  to  enhance  the  donor  experience  and  build  meaningful connections   with   individual   supporters   through   personalized,   lifecycle-based touchpoints.

Key Performance Indicators (KPIs)

●   Execution of at least 2 donor engagement events per year

●   Increase in recovered failed donations and reactivated donors

●   Reduction in donor churn and increase in Net Promoter Score/satisfaction (based on

surveys)

●   Timely and high-resolution rate of donor concerns and queries

●   Growth in engagement metrics on Viber/WhatsApp and other donor platforms

●   Improved onboarding completion rate for new donors

●   Submission of monthly donor feedback and experience trend reports

●   Quality review reports of SG Labuan call center with actionable insights

Qualifications

●   Bachelor's degree in Marketing, Communications, Business, or related field.

●   At least 1-2 years of experience in donor relations, customer experience, community

management, or supporter care, ideally in a nonprofit, CSR, or social impact setting.

●   Strong communication skills—written, verbal, and interpersonal—with the ability to

convey empathy, professionalism, and warmth across various donor touchpoints.

●   Some  experience  in  supporting  or  managing  online  communities  (e.g.,  Viber, WhatsApp,  Facebook  Groups)  and  coordinating  audience  engagement activities such as welcome messages, updates, or recovery campaigns.

●   Highly organized and detail-oriented, with the ability to handle multiple tasks such as

donor communications, campaign support, and documentation.

●   Adept with working with data to inform decisions or identify trends. Basic experience

with tools like Excel, Google Sheets, or analytics dashboards is a plus.

●   Familiarity with CRM systems such as Salesforce, NetSuite, or similar platforms is preferred, but not required. Willingness to learn and adapt to new tools is key. Exposure to email marketing or automation platforms is a strong plus.

●   Proactive,  creative,  and  strategic  thinker  who  is  committed  to  environmental

advocacy.

●   Clearly demonstrates behaviors aligned with WWF's culture of Striving for Impact,

Listening Deeply, Collaborating Openly, and Innovating Fearlessly.

●   Identifies  and  aligns  with  WWF's  core  values: Courage, Integrity, Respect, and

Collaboration.

●   Adheres  to  WWF's  brand  values:  Knowledgeable,  Optimistic,  Determined,  and

Engaging.

As an equal employment opportunity employer, WWF does not discriminate based on an applicant's race, religion, gender, or disability status. Submissions by mail will not be accepted to reduce the use of paper. Due to the high volume of applications, inquiries via phone cannot be accepted.

Interested applicants can email their CV with a cover letter to with the subject line: Donor Engagement Officer (First name initial_Middle name initial_Full last name).

Your Impact on the Business

The Learning Engagement Officer shall be in charge of the design, development, implementation, and evaluation of various PFS People Engagement and Development programs. Among the key roles of this position include Individual Contributor, Administrative Assistant, Course Designer, Content Developer, Researcher, Trainer and Facilitator, and Program Evaluator.

Key Functions  & Responsibilities:

Employee Engagement

• Develop, implement, and evaluate strategies and execution of the PFS Bootcamp with a goal to improve overall employee engagement and morale
• Conduct employee surveys, focus groups, and feedback sessions to assess engagement levels and identify areas for improvement.
• Partner with the People Engagement and Development Manager (PEDM) in identifying engagement issues and suggest actionable plans.
• Assist in Organizing company events, recognition programs, and team-building activities to promote a positive and inclusive work environment.
• Advocate for employee well-being programs, ensuring that employees feel valued, supported, and connected.

Learning and Development

• Conduct research and survey to help PEDM in identifying training and development needs across the business through program assessments, performance reviews, and consultations with line managers.
• Assist in designing, delivering, and supporting the creation of personalized learning pathways for employees to foster both professional and personal development.
• Assist in the conduct of onboarding and orientation processes to ensure new hires feel integrated and supported.
• Conduct research and TNA and use the results when creating programs and training materials;
• Develop various learning materials using various platforms and media.
• Facilitate assigned training programs or learning sessions;
• Handle the administrative aspect of assigned training program (such as coordination with heads, provider and participants, physical arrangement of venue, food arrangements, budget coordination, preparation of materials, etc.);

Reporting Objectives

• Monitoring, analyzing, and reporting on engagement trends, training outcomes, and overall development metrics.
• Conduct program and training course evaluation;
• Prepare evaluation reports of training conducted;
• Manage People Engagement and Development databases and training records
• Prepare reports and other deliverables as may be assigned by the PED Manager and Product and Support Head

Others

• Performs tasks that may be assigned from time to time.

Qualifications:

• Education. Bachelor's degree in Human Resource, Business Development, Organizational Development, Psychology or any other related field.
• Experience. At least 2 years experience with People Management, Development, Engagements, and Events. Experience working in a Financial Institution/ MSB's, Banks under Customer Success or HR- Training and People Engagement is an advantage.
• Skills. Proven ability to design and implement successful learning and development programs. Excellent communication, interpersonal, and presentation skills. Strong analytical skills and experience with survey tools, performance tracking, and reporting. Ability to work collaboratively, execute events relevant to build and enhance relationships across all levels of the business (and the organization as a whole) with an ultimate goal of fostering positive workplace cultures and continuous improvement.
• Working Setup. Enjoy the best of both worlds with our hybrid work setup. You'll have the flexibility of working remotely for the majority of the month, while still being able to connect with the team and collaborate at our headquarters located in the vibrant Legaspi Village, Makati. You'll be able to enjoy the benefits of a dynamic work environment and engage in face-to-face interactions with colleagues at least 5 times a month.
• Working Schedule. Achieve work-life balance with our Monday to Friday schedule, totaling 44 hours per week. We understand the importance of maintaining a healthy and fulfilling lifestyle outside of work, and we believe in providing our employees with a schedule that allows for personal and professional growth.

Discover the Perks.

• You'll receive comprehensive HMO and life insurance coverage, ensuring your well-being and peace of mind. But that's just the beginning
• Rewards that Inspire: With premium commission structures and exciting incentives, your hard work will be recognized and celebrated. Your dedication and commitment will be handsomely rewarded.
• A Thriving Culture: Prepare to be immersed in a collaborative and friendly culture, where teamwork and camaraderie flourish. Your colleagues will quickly become your second family, making every workday enjoyable and fulfilling.

Why Join us?

• Our Purpose: To empower and uplift Filipinos by providing access and choices for financial inclusion
• Our Mission: We put the customer first by delivering innovative, reliable, and secure solutions to all our stakeholders and through digital and human touchpoints.
• Our Vision: A nation where financial services are inclusive and borderless
• Industry Leadership: As a subsidiary of Union Bank of the Philippines, PETNET is backed by a strong financial institution that leads the way in delivering innovative solutions and revolutionizing the banking industry.
• Professional Growth: We foster a culture of continuous learning and personal development. By joining our team, you will have access to training programs, mentorship opportunities, and a supportive work environment that encourages growth and progression.
• Team Collaboration: At PETNET, we believe in the power of collaboration and teamwork. You will have the opportunity to work alongside talented professionals, exchange ideas, and contribute to meaningful projects that shape the future of financial services.
• Impactful Work: Our services play a crucial role in facilitating global transactions, cross-border payments, and financial inclusivity. By joining us, you will make a tangible impact on individuals, businesses, and communities, both locally and globally.

If you are driven, innovative, and eager to make a difference, we invite you to join our team at PETNET. Be part of an organization that values excellence, fosters growth, and champions transformative solutions in the financial services sector.

Job Summary

The Employee Engagement Officer will lead in the preparation and implementation of employee programs designed to improve engagement, thereby building a delightful and exciting working atmosphere. The function will include conceptualizing and recommending employee rewards and recognition programs.

Responsibilities:

• Build meaningful employee experience through efficient communication, engagement activities, resolution to employee grievances and substantiate employee compliance
• Coordinate with other departments to create sustainable positive employee relations
• End-to-end events management for the business unit
• Create employee programs that can improve employee morale, efficiency and overall work performance
• May perform other tasks as needed.

Qualifications:

• Bachelor's degree relevant to the job (Human Resources Management or Psychology is preferred)
• With at least 4 years relevant experience as a supervisory or officer level in Employee Engagement
• With experience in F&B industry is an advantage
• Excellent verbal and written communication skills.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Thorough understanding of laws, regulations, and guidelines related to HR
• General HR knowledge is a plus
• Must be highly creative and results-oriented; pro-active and assertive
• Good written and verbal communication skills
• Will be working in FTI, Taguig and can start ASAP

Are you passionate about creating fun, meaningful, and impactful employee experiences? Do you enjoy organizing events that bring people together, boost morale, and build strong workplace culture?

We are looking for an Employee Engagement Officer who can design and lead exciting programs for our store operations team—mostly composed of energetic and talented Gen Z employees.

If you're someone who thrives in creating events, activities, and initiatives that truly add value to the workplace while keeping our people motivated and connected, we'd love to hear from you

What we're looking for:

• Creativity and passion for events and employee engagement

• Strong organizational and communication skills

• A people-first mindset with the ability to connect with diverse teams

• Someone who can turn fresh ideas into valuable employee experiences

Location: Taguig