1,242 Employee Training jobs in the Philippines

Job Description

• Responsible for the review and evaluation of clinical information and documentation.
• Reviews documentation and interprets data obtained from clinical records or systems to apply appropriate clinical criteria and policies in line with regulatory and accreditation requirements for member and/or provider issues.
• Independently coordinates the clinical resolution with internal/external clinician support as required.

Qualifications:

• At least 2 years solid Hospital or Medical Centers Bedside Exp (as Staff Nurse) and can Provide COE
• Active PRC license
• Must have own equipment

Job Type: Full-time

Benefits:

• Health insurance

Ability to commute/relocate:

• Cebu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Current and Expected Salary

Experience:

• Hospital: 1 year (Preferred)

License/Certification:

• Nursing license (Preferred)
• Notice Period (Preferred)

Work Location: In person

Under the supervision of the Channel Manager, this key position is responsible for the training and random audits for the team.

PERFORMANCE AND PEOPLE MANAGEMENT

• Creates training modules and provides associated activities.
• Conducts training for new hires.
• Conducts product specific and refresher training.
• Evaluates the effectiveness of training programs conducted (Levels 1 to 3).
• Prepares trainee assessment and evaluation.
• Manages training records of learners and prepares applicable training reports accordingly.
• Handles administrative duties related to training.
• Assists Supervisor when necessary.

COMMUNICATION

• Interfaces with internal and external clients, CM and subordinates on general issues and solutions related to training.
• Prepares training reports and makes recommendations on how to improve the training.
• Answers emails, inquiries regarding project specifications.

REQUIRED DUTY STATEMENTS

• Ensures compliance to company rules and regulations.
• Ensures compliance of all Non-Conformity Corrective Action Preventive Action Concessions (NCAPACs) and all other audit findings within the prescribed period.
• Reports security incidents and/or any identified security weaknesses.

REQUIREMENTS:

• Graduate of a 4-year course preferably related to Information Technology and Business Management.
• At least 3 years of experience as a Trainer, conducting and facilitating a variety of training programs.
• 1 year or more of relevant and related experience in BPO industry is an advantage.

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Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid training

Experience:

• Training: 3 years (Required)
• BPO Trainer: 3 years (Required)
• BPO: 1 year (Required)

Work Location: In person

Let your Passion Lead You at the Home of Clinicians with over 5000+ employees who have trusted us with their careers

Our Clinicians and Associate advocates for better patient care while enjoying these benefits:

• HMO on Day 1 with 2 dependents upon regularization
• Group Life Insurance
• Highly Competitive Salary
• Complexity Allowance
• Annual Salary Increase
• Quarterly Performance Bonus
• Service Incentive Leave (SIL) with Leave Conversion
• Work-Life Integration
• Advanced Technology for Medical Coding
• Certificate Renewal Coverage (*)
• Get Visa Sponsorship & Work Abroad (*)

*Terms and Conditions Apply

The responsibilities of a Training Specialist are as follows:

• Developing, implementing and evaluating Shearwater Health training activities
• Plans, assesses, organizes, coordinates, conducts and evaluates all SWH training programs and activities. These include New Hire Training, Compliance Trainings, Refresher Courses, Specialty Trainings, Continuing Educations, Cross-Trainings, etc.
• Creates interactive and effective training presentations. Creates documents for, maintains and organizes Shearwater Health Training Library
• Works with the Operations and Quality Assurance teams to analyze performance feedback and resolve issues

Required Qualifications:

• Must have an active local RN license
• Must have at least a year of Inpatient Coding experience with an active Coding Certification to any of the following: CPC/CIC/CCS
• Preferably with teaching experience in any industry

Job Type: Full-time

Pay: Php65, Php80,000.00 per month

Benefits:

• Pay raise

Work Location: Remote

The Training Officer will design, implement, and oversee training programs for retail staff across all store locations. This role ensures that employees have the skills and knowledge needed for excellent customer service, sales achievement, inventory processes, and adherence to company policies.

Key Responsibilities:

• Develop and deliver training programs
• Conduct training sessions and coach store leaders to ensure consistent training delivery.
• Assess training needs and evaluate program effectiveness, making improvements as needed.
• Collaborate with HR and Operations to align training with company goals.

Qualifications:

• Bachelor's degree in HR, Education, Business, or related field.
• 3-5 years of experience in retail management or training, preferably in multi-store settings.
• With knowledge in ADDIE Instructional design model
• Strong communication and organizational skills.
• Willingness to travel to store locations as needed.

Must be amenable to work in Binondo Manila

Job Types: Full-time, Permanent

Pay: From Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Flexible schedule
• Flextime
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

SVC PH, Inc. is currently looking for a Training Specialist to start ASAP

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it

Checkout our Facebook page:

Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.

Job Brief

The Training Specialist offers unparalleled expertise in critical customer service domains such as sales, technical support, customer engagement, and account management. This role is primarily responsible for providing end-to-end training that requires deep knowledge in areas such as customer profiling, negotiation, sales closure, and proficiency in tools, software, and hardware applications. Moreover, they excel in adult learning principles, conflict resolution techniques, facilitation skills, and content design strategies. By leveraging these competencies, they design and deliver targeted training programs that directly address business challenges, driving strategic objectives and equipping employees with specialized skills for enhanced efficiency, innovation, and competitive advantage. Their ability to create engaging and effective training materials, facilitate interactive learning experiences, and resolve conflicts within training sessions further amplifies their impact, fostering continuous improvement across key business areas.

Key Responsibilities

Facilitation:

• Show proficiency in adult learning principles to address varied training requirements, foster participant involvement, promote self-directed learning, and adjust to diverse learning preferences.
• Conduct specialized training sessions in specialized areas like sales, technical support, or leadership development, drawing on deep expertise.
• Employ advanced facilitation methods to actively engage participants and optimize learning results.

Instructional Design:

• Demonstrate proficiency in conducting Training Needs Analysis to guide strategic decision-making effectively.
• Design customized training programs tailored to specific business needs and objectives.
• Integrate advanced instructional design principles to develop compelling and impactful learning journeys.

Performance Improvement:

• Consistently track agent performance, aligning with campaign needs and key performance indicators (KPIs).
• Analyze performance metrics to pinpoint improvement opportunities in specific domains.
• Create precise interventions aimed at enhancing performance outcomes.

Performance Coaching:

• Conduct regular one-on-one feedback sessions with agents to discuss their performance, strengths, and areas needing improvement.
• Provide encouragement, motivation, and support to agents to help them overcome challenges and stay focused on achieving their performance goals.
• Provide leadership coaching to managers and team leaders to help them effectively support and develop their teams.

Capability Development:

• Develop advanced training materials and resources to build expertise in specialized areas.
• Provide personalized coaching and support to employees to enhance their capabilities.
• Demonstrate commitment to continuous improvement and ongoing learning to stay abreast of industry trends and best practices in business acumen training. Propose targeted training initiatives to tackle identified workplace challenges and foster a culture of continuous improvement.

Compliance and Reporting:

• Ensure specialized training programs comply with industry regulations and standards.
• Generate detailed reports on training outcomes and impact on business performance.

Quality Assurance:

• Implement rigorous quality assurance measures to ensure the accuracy and effectiveness of training content and delivery.
• Continuously evaluate and refine training programs to maintain high standards of quality.

Collaboration and Communication:

• Collaborate with cross-functional teams to integrate specialized training initiatives into broader organizational strategies.
• Communicate effectively with stakeholders to ensure alignment of training objectives with business goals.

Professional Development:

• Stay at the forefront of industry trends and advancements in specialized areas of expertise.
• Pursue ongoing professional development opportunities to enhance skills and knowledge in specialized domains.

Work Schedule: Night Shift

How to Apply:

Interested candidates may apply online or may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday 9AM-9PM.

What to prepare:

• Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
• Pen
• ID

Or Quick Apply below

If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Mondays-Fridays).

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training

Work Location: In person

Training Specialist

Job Description:

Responsible for designing, delivering, and evaluating training programs to support employee development and organizational goals. Prepares training materials and ensures alignment with company standards.

Qualifications & Requirements:

• Bachelor's degree in Psychology, HR, Education, or related field
• At least 1–2 years of experience in training or facilitation
• Strong communication, presentation, and interpersonal skills
• Ability to create engaging training materials
• Knowledge of adult learning principles is an advantage

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Free parking
• Life insurance
• Opportunities for promotion
• Paid training

Work Location: In person

The Training Specialist supports the development and delivery of training programs that enhance employee performance, operational efficiency, and customer service excellence. This role ensures that all team members are equipped with the skills and knowledge needed to meet brand and company standards.

Key Responsibilities

• Assist in the design and delivery of training programs for restaurant operations staff.
• Facilitate onboarding sessions for new hires across various brands.
• Conduct soft skills, product knowledge, customer service, and SOP training sessions.
• Support training needs analysis in coordination with managers and supervisors.
• Evaluate training effectiveness and gather feedback for continuous improvement.
• Monitor and track employee training records and certifications.
• Help develop training materials, manuals, handouts, and e-learning modules.
• Ensure that training programs align with brand identity, service culture, and food safety protocols.
• Visit store locations regularly to conduct on-site coaching and assessments.
• Assist in the rollout of new brand initiatives and operational procedures.

Job Type: Full-time

Work Location: In person

Merchants Acceptance Training Specialist

The Trainers' primarily conducts instructor-led or virtual training for merchants' acceptance, for which he/she coordinates with the existing cluster head, store branch head, cashier managers & supervisor, and members of the cashiers to address the needs of Pluxee product acceptance.

Job Description

• Support Pluxee and its valued merchants through acceptance drive awareness in store acceptance training, mystery buyers, acceptance memo validation and acceptance manual guide, and stickering collaterals. cluster
• Conducts basic and intermediate acceptance training for merchant head office, head, store/branch head, and cashier managers/supervisors.
• Ensures the attendees per class and batch achieve 100% learning and retention in acceptance.
• Providing report & analysis of acceptance training activities eg. number of attendees, acceptance challenges, distribution of training collaterals, etc.

Skills & Qualification

• Experience in facilitation and training
• Presentation and group facilitation skills
• Possess a strong work ethic and be a team player
• Bachelor/ Related Degree
• Good grasp of Microsoft Office applications, particularly MS Word, MS Excel, and MS PowerPoint.
• Must be able to able to work independently and be a team player

Job Type: Fixed term

Contract length: 3 months

Pay: Up to Php18,000.00 per month

Work Location: In person

JOB SUMMARY

The Operational Training Specialist supports the formation and execution of strategic training initiatives, which enable team members and leaders to achieve the company's strategic vision. This individual is dedicated to building strong relationships that allow for providing guidance, counsel, and training to team members and leaders on workplace matters. As a mentor, the OTS will partner with leaders regarding team member retention improvement, performance management issues and learning and development plans. The OTS is also responsible for conducting training needs assessments and providing training solutions to include, implementation, administration, and/or design and delivery of high-quality programs that engage, align, inform, and inspire leaders in support of business strategy, goals, and initiatives. The OTS development initiatives are wide-ranging and include both long-term, sustained programming, and tailored, targeted learning experiences. The OTS evaluates the quality of delivered training using evaluation forms, assessments and other feedback measures developed to analyze training effectiveness; consults with management as needed to strategize ways to improve the effectiveness of market based and national training initiatives; makes recommendations to meet team member learning needs and competency requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Function as both a liaison and an advisor and provides operational and technical training. Plans and facilitates the delivery of training for new-hire probationary and tenured employees for their assigned areas.
• Develop strong working relationships with internal customers; acts as culture and retention improvement point of contact
• Support the development and execution of regulatory, procedural, and legal authority changes; plans, develops, updates, and delivers training that is consistent with the changes. Ensures training for employees in their assigned area is current.
• Participates in the design and delivery of training programs, helps develop and prepare job aids, training manuals and other training material. Support the development and execution of learning experiences including instructor-led training, mentoring program, online programs and more.
• Create and manage classroom training curriculum in the learning management system; track schedules, enrollment, and attendance, and administer post-learning survey for instructor led virtual and in-person training.
• Conducts and participates in classroom instruction and on-the-job training. Coordinate all activities related to instructor-led training activities including personal travel coordination, and team member logistics such as room location, equipment, computer access, parking, and catering.
• Collect, consolidate, and interpret internal and external data to understand the organization's development needs; report data with appropriate frequency
• Reviews completed work for thoroughness, accuracy, timeliness, and conformance with established standards during all learning activities and on-site assessments. Maintain appropriate documentation

KNOWLEDGE, SKILLS, ABILITIES

• Knowledge of Operational and HR processes (e.g., regulatory, financial performance, performance management, learning development planning and execution, team member engagement, retention, terminology, policy, and procedures)
• Ability to communicate effectively with team members in a variety of media.
• Ability to work comfortably with all levels and all areas of the organization.
• Strong organizational and project management skills
• Mature classroom management skills; able to effectively control classroom/virtual classroom and create a learning enviroment
• Ability to work with minimal supervision, self-starter and demonstrates initiative.
• Flexible and innovative; highly adaptable to dynamic business environment; catalyst for change
• High engagement; supportive of leadership and role model for Conifer values and guiding behaviors
• Independent, logical thinker with advanced troubleshooting and analytical skills
• Knowledge of Business Operations and Learning Management Systems is preferred.
• Proficiency in Word, Excel, and Power Point

EDUCATION / EXPERIENCE

• Minimum education:  college degree preferred but will consider work experience in lieu of degree.
• Previous 3-5 years' experience in Access Operations or Learning and Development
• Healthcare experience is required particularly in (RCM) Revenue cycle management.