48 Employee Skills jobs in the Philippines
Communication Skills Trainer
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Job Description
The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:
1. Developing Training Programs
- Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.
2. Assessing Needs
- Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.
3. Training Delivery
- Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.
4. Creating Resources
- Develop manuals, online modules, and other materials to support learning.
5. Monitoring & Tracking Performance
- Assess the impact of training sessions and refine programs based on feedback.
6. Model & Promote Inclusivity
- Encourage open dialogue about cultural differences and foster an inclusive environment.
Qualifications:
- At least two (2) years in a corporate role within the BPO industry
- At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
- Bachelor's Degree preferred
- Strong Communication and Interpersonal Skills
- Strong Organizing Skills
- Exposed to Adult Learning Principles and Practices
- Advanced Instructional Design Skills
- Advanced Report-Writing Capability and Data Storytelling
- Basic Facilitation and Presentation Abilities
- Adaptability and Flexibility
- Patient and Enthusiastic
- Resilient and Open to Learning
- Reliable and Professional
- Must be willing to work onsite in Ortigas, Pasig City.
Critical Skills Trainer
Posted today
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Job Description
Job Description:
Designing and delivering training programs on communication, teamwork, leadership and other soft skills
Designing and developing comprehensive training curriculums
Assessing training needs through surveys, interviews and feedback
Researching and monitoring the latest industry trends and techniques in soft skills training
Creating engaging and interactive training materials
Conducting workshops, seminars or one-on-one coaching sessions
Monitoring and evaluating the effectiveness of training programs
Qualifications:
Minimum college degree in Education, Psychology, Human Resources or related field
Strong communication and presentation skills
Experience in training or related field
Ability to engage and motivate participant
Good organization and time management skills
Knowledge on various training methodologies
Certification on core soft skills is an advantage
*Hybrid setup
Soft Skills Trainers
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Job Description
Date Posted: May 9, 2013
Job Location: Mandaluyong/ Makati City
Job Description:
Preferences
Preferences
- Conduct training needs analysis
- Design and development of training modules and materials
- Training delivery, implementation and facilitation
- Evaluation and reporting
Qualifications:
Preferences
Preferences
- Graduate of any four (4) year course, preferably BS Psychology
- Must have at least one (1) year relevant work experience
*Only shortlisted candidates will be notified.
Communication Skills Trainer
Posted today
Job Viewed
Job Description
The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:
1. Developing Training Programs
- Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.
2. Assessing Needs
- Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.
3. Training Delivery
- Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.
4. Creating Resources
- Develop manuals, online modules, and other materials to support learning.
5. Monitoring & Tracking Performance
- Assess the impact of training sessions and refine programs based on feedback.
6. Model & Promote Inclusivity
- Encourage open dialogue about cultural differences and foster an inclusive environment.
Qualifications:
- At least two (2) years in a corporate role within the BPO industry
- At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
- Bachelor's Degree preferred
- Strong Communication and Interpersonal Skills
- Strong Organizing Skills
- Exposed to Adult Learning Principles and Practices
- Advanced Instructional Design Skills
- Advanced Report-Writing Capability and Data Storytelling
- Basic Facilitation and Presentation Abilities
- Adaptability and Flexibility
- Patient and Enthusiastic
- Resilient and Open to Learning
- Reliable and Professional
- Must be willing to work on a hybrid setup in Ortigas, Pasig City.
Communication Skills Trainer
Posted today
Job Viewed
Job Description
The Learning & Development Foundation Skills Trainer is a role within the Human Resources Group specifically under the Learning & Development Team, supporting both L&D and its Communication & Values Training teams. The primary functions of the C&VT Trainer are but not limited to:
1. Developing Training Programs
- Proactively lead/assist in designing and delivering training sessions focused on communication skills, culture awareness and sensitivity.
2. Assessing Needs
- Evaluate the communication and cultural competency needs of teams or individuals to tailor programs effectively.
3. Training Delivery
- Conduct training on topics but not limited to American culture, grammar and pronunciation, customer service, and assertiveness communication.
4. Creating Resources
- Develop manuals, online modules, and other materials to support learning.
5. Monitoring & Tracking Performance
- Assess the impact of training sessions and refine programs based on feedback.
6. Model & Promote Inclusivity
- Encourage open dialogue about cultural differences and foster an inclusive environment.
Qualifications:
- At least two (2) years in a corporate role within the BPO industry
- At least six (6) months of experience in customer-facing/interaction roles, excellent command of the English language, written and verbal.
- Bachelor's Degree preferred
- Strong Communication and Interpersonal Skills
- Strong Organizing Skills
- Exposed to Adult Learning Principles and Practices
- Advanced Instructional Design Skills
- Advanced Report-Writing Capability and Data Storytelling
- Basic Facilitation and Presentation Abilities
- Adaptability and Flexibility
- Patient and Enthusiastic
- Resilient and Open to Learning
- Reliable and Professional
- Must be willing to work on a hybrid setup in Ortigas, Pasig City.
Job Type: Full-time
Work Location: In person
Critical Skills Trainer
Posted today
Job Viewed
Job Description
Job Description:
Designing and delivering training programs on communication, teamwork, leadership and other soft skills
Designing and developing comprehensive training curriculums
Assessing training needs through surveys, interviews and feedback
Researching and monitoring the latest industry trends and techniques in soft skills training
Creating engaging and interactive training materials
Conducting workshops, seminars or one-on-one coaching sessions
Monitoring and evaluating the effectiveness of training programs
Qualifications:
Minimum college degree in Education, Psychology, Human Resources or related field
Strong communication and presentation skills
Experience in training or related field
Ability to engage and motivate participant
Good organization and time management skills
Knowledge on various training methodologies
Certification on core soft skills is an advantage
*Hybrid setup
Job Type: Full-time
Pay: Php30, Php40,000.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
Work Location: In person
Critical Skills Trainer
Posted today
Job Viewed
Job Description
- Designing and delivering training programs on communication, teamwork, leadership and other soft skills
- Designing and developing comprehensive training curriculums
- Assessing training needs through surveys, interviews and feedback
- Researching and monitoring the latest industry trends and techniques in soft skills training
- Creating engaging and interactive training materials
- Conducting workshops, seminars or one-on-one coaching sessions
- Monitoring and evaluating the effectiveness of training programs
Qualifications:
- Minimum college degree in Education, Psychology, Human Resources or related field
- Strong communication and presentation skills
- Experience in training or related field
- Ability to engage and motivate participant
- Good organization and time management skills
- Knowledge on various training methodologies
- Certification on core soft skills is an advantage
*Hybrid setup
Salary Range: Php 30,000 to 40,000 per month
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Digital Skills Training Specialist
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Job Description
Join Our Team as a Digital Skills Training Specialist
This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem
Job Responsibilities: Empowering Digital Fluency
As our Digital Skills Training Specialist, you will be crucial in equipping our team with the specialized knowledge needed to excel in the eCommerce space.
- Lead Onboarding Week, evaluating and certifying newly hired agents on core policies, systems, and specialized eCommerce tools and resources.
- Host training classes via Zoom, discussing essential topics like Email Marketing, SEO, Data Analytics, and advanced Customer Service strategies (camera on 50–70% of the shift).
- Deliver ongoing training for current team members to maintain and enhance their skills in high-demand digital areas.
- Conduct evaluations and performance assessments in collaboration with Team Leads for continuous improvement of digital competency.
- Host one-on-one and group Zoom training sessions focused specifically on complex subjects such as eCommerce Website tasks, Data Analytics/Reporting, and platform-specific skills.
- Create comprehensive training materials and develop training plans for different tools and specialized topics relevant to agents' digital roles.
Qualifications: Your Expertise
We are seeking a candidate with a strong foundation in both instruction and the core digital skills required to succeed in eCommerce.
- 1–2 years of training experience.
- Experience in at least two to three of the following key digital areas: SEO, Email Marketing, eCommerce Website tasks, and Data Analytics/Reporting.
- Knowledge and experience in the eCommerce industry is essential.
- Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting.
- 1–2 years of virtual assistant experience preferred.
- Experience with Canva, Trainual, and Loom is a plus.
- Excellent written and verbal communication skills.
- Strong coaching, planning, and organizing skills.
- Excellent attention to detail.
- Self-starter and motivational leader with high energy and strong engagement skills.
- Proficient in communication tools like Gmail and Slack.
Internet Requirements
- DSL, Cable, or Fiber internet (LAN connection required, 20 Mbps minimum).
Perks & Benefits
- Full-Time Remote: Enjoy the stability and flexibility of a fully remote setup—work from anywhere you're comfortable, operating on US PST Time Zone.
- Competitive Compensation: Competitive pay with annual performance-based increases and performance-based bonuses.
- Comprehensive Health: Choice between comprehensive health/dental insurance or a monthly health stipend to help you feel your best
- Paid Time Off: Paid time off so you can rest and recharge, plus Holiday bonuses in appreciation of your hard work.
- Impactful Leadership: Direct ownership of a critical function with visibility into overall company strategy and growth.
- Professional Development: Dedicated budget for professional development and a clear pathway to scaling your career within our high-growth company.
- Growth Opportunities: Opportunities to grow with us as we scale.
Why Join Us?
- Fast-growing startup in the eCommerce ecosystem.
- Be inspired daily by a team of winners.
- Collaborative team and positive work environment.
- Clear career path and opportunities for advancement.
Ready to Grow with Us?
If you're ready to empower others with critical digital skills and grow your own career in the process, we'd love to hear from you. Let's build something amazing together
Communication and Soft Skills Trainer
Posted today
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Job Description
A Communication & Soft Skills Trainer is responsible for designing, developing, and delivering training programs to enhance employees' communication, interpersonal, and professional skills. They assess training needs, create engaging content, conduct workshops, and provide coaching to improve verbal and written communication, customer service, conflict resolution, and leadership abilities. The trainer ensures employees develop confidence and adaptability in workplace interactions, contributing to overall team performance and business success.
Work setup:
Onsite - Cebu
Qualifications
- At least five years of experience in a training role within the BPO industry is required.
- Proven experience in creating and developing training modules from scratch is essential.
- Must have hands-on experience in the mortgage sector.
- Demonstrated success in coaching and mentoring teams to enhance their performance and skills.
- The candidate must be able to start immediately.
Web developer with Wagtail skills
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Job Description
About the role
WiseCloud Inc. is seeking a talented Web Developer with experience in the Wagtail content management system (CMS) to join our dynamic team. This is a casual role based in our Taguig City, Metro Manila office, where you will play a crucial part in developing and maintaining our cutting-edge web solutions.
What you'll be doing
- Develop and implement new website features and functionalities using Wagtail CMS
- Collaborate with designers and product managers to translate design concepts into functional, user-friendly web applications
- Optimise website performance, security and scalability
- Troubleshoot and resolve technical issues, ensuring a seamless user experience
- Participate in code reviews and provide constructive feedback to team members
- Stay up-to-date with the latest web development trends and technologies
What we're looking for
- Proven experience in web development, with a strong focus on Wagtail CMS
- Proficiency in HTML, CSS, JavaScript and Python
- Familiarity with front-end frameworks such as React or
- Understanding of responsive design and cross-browser compatibility
- Experience with version control systems like Git
- Ability to work collaboratively in a team environment
- Strong problem-solving and critical thinking skills
- Excellent communication and presentation skills
What we offer
At WiseCloud Inc., we are committed to fostering a dynamic and inclusive work environment. We offer a range of benefits, including:
- Competitive salary and performance-based bonuses
- Comprehensive health insurance and wellness programs
- Generous paid time off and flexible work arrangements
- Opportunities for professional development and career advancement
- Collaborative and supportive team culture
About us
WiseCloud Inc. is a leading provider of cloud-based software solutions, specialising in web development and digital transformation. Our mission is to empower businesses of all sizes with innovative, user-centric technology that drives growth and efficiency. With a talented team of developers, designers and strategists, we are committed to delivering exceptional results for our clients.
Apply now