2,033 Employee Relations jobs in the Philippines

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We are hiring for innovative and amazing professionals for our growing # team

The Senior/Employee Relations Specialist perform a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being.

Some of your main responsibilities will be:

• Communicate to employees to discuss personnel, human relations, and work-related problems that adversely affect morale, health, and productivity.
• Evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action.
• Explains and provides advice to workers about company and governmental rules, regulations, and procedures, and need for compliance.

Must have:

• Experience with Employee Relations or Labor Relations for 1-3 years
• Willingness to work on a graveyard/night shift schedule in Bonifacio Global City, Taguig City

Nice to have:

• Experience with Employee and Labor relations, Employee Engagement
• Experience on working on a Business Process Outsourcing Company, specifically in a Call Center environment with not less than 300FTEs
• Experience and exposure in conducting Focus Group Discussion (FGD), attrition analysis, performance management and recommendations
• Experience in initiating and handling employee engagement activities

Apply if you identify with these traits:

• Excellent Verbal and Written English Communication Skill
• Has good Problem Solving and Decision-Making Skills

Other info:

• Application Process: 1 Day hiring (Onsite Process depending on the availability of the hiring managers)
• Work set up: Onsite
• Schedule: Shifting
• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

What's in it for you?

Our people enjoy some amazing perks, check out a few below:

• Competitive salary package
• Exciting employee engagement activities
• Stability (Continuously getting pioneer accounts)
• Learning sessions every week
• Fast career growth
• Accessible location
• HMO
• Leave credits/Leave conversions
• Night differential
• Uncapped annual appraisal
• 2 days off

And most importantly, you'll be part of a growing company with dynamic and engaging team.

Interested? Here are ways to reach us:

• Please make sure to complete this application form:
• Send a message to | Yan & Krizia)
• Walk in and look for YAN & KRIZIA- our office located at 12th Floor SIX/NEO (previously Net Lima) 26th street 5th avenue BGC, Taguig

General Summary

You will handle employee grievances, oversee the offboarding process, and ensure compliance with labor laws. This role involves close coordination with the HR team, managers, and other stakeholders to maintain a harmonious and productive work environment.

You will be responsible for managing labor relations and providing guidance on employment policies while supporting the organization's strategic goals.

Key Responsibilities

1. Employee Relations and Labor Relations:

2. Address employee concerns and grievances, ensuring prompt and fair resolutions.

3. Act as the first point of contact for labor-related issues, including disciplinary matters and performance management.

4. Assist in handling internal investigations, mediating disputes, and recommending appropriate actions.

5. Advise managers and employees on employee relations policies and best practices.

6. Support the HR team in drafting and implementing HR policies.

7. Policy Development and Compliance:

8. Collaborate with the HR Manager to ensure compliance with labor laws and company policies.

9. Assist in updating and enforcing HR policies and regulations.

10. Ensure company-wide adherence to HR policies and collective bargaining agreements (CBA), if applicable.

11. Offboarding:

12. Oversee the offboarding process, ensuring proper documentation, retrieval of company assets, and final pay processing.

13. Conduct exit interviews to gather feedback from departing employees and provide insights for improving retention and work culture.

14. Ensure offboarding procedures are compliant with local labor laws and company standards.

15. Grievances and Dispute Resolution:

16. Investigate and resolve employee complaints and conflicts in a timely manner.

17. Provide mediation support between employees and management to maintain a positive working environment.

18. Maintain confidentiality and professionalism in handling sensitive issues.

19. DOLE Compliance:

20. Ensure compliance with the Department of Labor and Employment (DOLE) regulations and other legal requirements.

21. Keep up-to-date with changes in labor laws and advise the organization on necessary adjustments to policies and practices.

22. Employee Data and Reporting:

23. Maintain accurate and organized employee records related to employee relations, labor relations, and grievances.

24. Provide timely and accurate reporting on employee relations trends and issues to support strategic decision-making.

25. HR Initiatives:

26. Support broader HR initiatives such as employee engagement activities, recruitment, and office administration as required by the HR Manager.

27. Participate in continuous improvement efforts to align HR practices with business goals.

28. Other Duties:

29. Perform additional tasks assigned by the HR Manager that support the overall goals of the HR department.

Qualifications:

• Bachelor's degree in Human Resources, Psychology, Business Administration, or any related field.

• Minimum of 3 years of experience in employee relations or labor relations, with exposure to overall HR functions.

• Strong interpersonal and communication skills for effectively handling employee concerns.

• Knowledge of Philippine labor laws and compliance requirements.

• High level of organizational skills with the ability to handle sensitive information.

• Excellent analytical and problem-solving skills.

• Ability to manage time effectively and multitask.

• Proficiency in Microsoft Office and HR systems.

Key Responsibilities:

• Provides second level of support to associates and leaders by responding to asks/requests or providing advises, recommendation on HR-related services.

• Implement HR processes and solutions in line with established policies, practices and procedures. These processes include New Hires and Terminations in the covered regions·

• Undertaking change management initiatives, which may involve planning, driving, implementing and managing the change often on a project basis·

• Ensure local HR practices and standards conform to Government and company policy, guidelines and initiatives·

* Managing disciplinary cases such as issuance of NTE, facilitating admin hearing, investigation up to case decision.

• Prompt, accurate, consistent and quality Human Resource services in the region· Responds to inquiries from employees, managers as well as the HR team (including the AP HR Directors).

• Representing the company at mediation/external meetings regarding employment relations cases, as required

• Reporting and analysis

Requirements:

• Minimum of 5 years in generalist HR roles with increasing responsibilities - all HR functions·

• Strong Employee Relations experience with ability to provide good advice to leaders and employees·

• Good written & oral communication skills·

• Comes forward in identifying issues with solution options well -articulated

• Willingness to take ownership of tasks allocated·

• Commitment to adhere to defined HR processes·

• Takes direction with ease & acceptance.

• Proficient in excel, word, powerpoint & other tools in the Microsoft Office program.

Responsible for facilitating employee relations and mediating human resource issues on behalf of the company. Deals with issues related to employee and management relations and works to help employees and management. Work requires coordination with all facets of Human Resources.

QUALIFICATIONS

1. Degree in a program of study related to Human Resources, Business Management, Sociology, Organizational Development, Industrial/Organizational Psychology

2. Experience in employee relations or HR management

3. Leadership and industry certifications will be an advantage

KNOWLEDGE, SKILLS, & ABILITIES

1. Understands office management procedures and control.

2. Wide knowledge of different HR policies and methods to implement them.

3. Knowledge of Philippine Labor Laws employment policies and regulations.

4. Experience in a unionized company will be a plus.

5. Has a passion for working with diverse group of people and analytical in solving labor problems.

6. Interpersonal skills to work as a counsellor, mediator, and connector between the workforce and management.

7. Problem-solving skills to devise solutions to issues that arise or may arise in the workplace.

8. Excellent organizational skills and attention to details.

9. Analytical skills to be able to assess situations and make accurate workplace observations; Good problem solving ability.

10. Exemplifies customer service skills

11. Responsible and result – oriented

12. Team player

DUTIES AND RESPONSIBILITIES

1. Ensures employees' compliance with company rules and regulations pertinent to contents of the company's code of discipline.

2. Conducts case investigations; prepare documentation and recommendations for corrective/disciplinary actions; facilitates admin hearing

3. Prepares and issues disciplinary actions, contracts, labor related notices and papers.

4. Responsible for the follow through of issuance of employment contracts and other notices.

5. Educates staff in each region/area on employee relations issues, using oral or written platforms, potential liabilities and possible courses of actions should legal - labor problems arise.

6. Establish grievance channels for employees concerns and grievances.

7. Utilize and promote established grievance channels. Come up with improvement processes for ER activities and programs.

8. Set monthly targets for regions in conducting ER activities (e.g. ER Visit, Grievance Monitoring, LMC, etc.).

9. Conduct consistent ER visit to check employees, identify and address concerns/grievances, promote healthy working environment, and establish professional working relationship between employees and employer.

10. Monitors the behavioral and attitudinal problems of the employees and address an appropriate action.

11. Communicates policies concerning Human Resources particular to employee relations.

12. Participates and attends seminars and workshops to be updated about the changes in the employment and labor laws.

Job Types: Full-time, Permanent

Benefits:

• Paid training

Ability to commute/relocate:

• Caloocan: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

The Labor Relations Officer drives the efficient and effective design and implementation of labor management system across the organization. All duties with sensitive information are performed with the highest degree of confidentiality.

Employee & Labor Relations Strategy

• Develop and implement short-term and long-term ER/LR strategies to maintain industrial peace.
• Lead initiatives that promote positive employee relations and address workplace concerns proactively.

Compliance & Legal Adherence

• Ensure organizational compliance with labor laws, Department Orders (DOs), and internal policies.
• Coordinate and lead internal audits (GLS & OSH) and ensure timely resolution of findings.

Third-Party Contractor Management

• Review, interpret, and implement Service Agreements and performance scorecards in coordination with Corporate Purchasing.
• Collaborate with Corporate Purchasing on updates and revisions to Service Agreements.
• Oversee execution and compliance of Service-Level Agreements (SLAs).

Administrative Investigations

• Serve as Subject Matter Expert (SME) or consultant in administrative investigations, including pre-investigation, formal hearings, and decision-making processes.
• Handle critical and sensitive employee cases with confidentiality and due process.

Training & Development

• Design and deliver Labor Relations training modules for internal stakeholders.
• Promote awareness and understanding of ER/LR policies and procedures across the organization.

JOB QUALIFICATIONS:

• Must be a graduate of Bachelor's Degree in Psychology, Human Resource, or related field.
• At least four (4) years of full-time solid experience in employee/labor relations, compliance and contractor management.
• Strong knowledge of Philippine labor laws and regulatory requirements.
• Candidate must be willing to be assigned in Laguna.

Zenith Foods Corporation, Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.

JOB SUMMARY

The Lead, Labor Relations is responsible for the processing and disposition of the Company's administrative cases, under the direct supervision of the Head, Labor Relations, and with the assistance of the Labor Relations Associates. He/She shall assist the Head, Labor Relations in all legal proceedings of cases involving Labor Relations, such as, but not limited to: SEnA Cases; Labor Disputes within the Company (union grievances), DOLE (voluntary arbitration or compliance proceedings), and NLRC (compulsory arbitration).

JOB DESCRIPTION

• Manages administrative cases and provides support for labor cases of the MIESCOR group.
• Conducts legal assessment on the Incident Report submitted to LR and drafts the necessary Notice to Explain to start the administrative case processes.
• Closely monitors the administrative case processes and ensures that the timelines are within the SLA prescribed by CLR.
• Conducts Administrative and Clarificatory Conferences, and drafts the necessary CLR Case Report and Recommendation, and the subsequent Notice of Decision with the approval of the Head of Labor Relations.
• Represents MIESCOR in various labor-related proceedings such as SEnA, Mandatory Conference before the Labor Arbiters, DOLE, and the likes; and makes active participation therein through negotiations and/or settlement of cases.
• Provide support for all Labor Relations concerns of MIESCOR's subsidiaries.
• Handles the implementation of labor relations policies, programs, and activities.
• Manages the compliance of management and employees with labor laws and standards and to the company's Code of Conduct.
• Attends to inquiries pertaining labor relations.
• All other functions as may be tasked by the Heads of Corporate Labor Relations or Labor Relations.

JOB QUALIFICATIONS

• Graduate of Juris Doctor degree (preferably a new member of the Bar)
• Experience in Labor Relations can be considered as an edge but not required.
• Preferably with at least three (3) years of work experience in the same field

Job Type: Full-time

Pay: Php60, Php65,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion

Application Question(s):

• What is your expected salary range?

Education:

• Doctorate (Preferred)

Experience:

• Labor Relations: 3 years (Preferred)

Work Location: In person

The Labor Relations Officer will lead and implement strategic employee and labor relations initiatives. This role is critical in maintaining industrial peace, ensuring compliance with labor laws, and managing sensitive administrative and labor cases. This role will cover all company commissary sites.

• Employee & Labor Relations
• Develop and implement short- and long-term ER & LR strategies aligned with business goals.
• Ensure compliance with labor laws and Department Orders.
• Administrative Investigation
• Serve as consultant/SME in administrative cases (pre-investigation to decision).
• Handle critical/sensitive cases and lead the Committee on Discipline (CODI) for SH cases.
• Develop and deliver LR training modules.
• Labor Case Management
• Represent the company in hearings at DOLE, NLRC, and similar venues.
• Maintain and update labor case database for leadership reporting.
• Third-Party Contractor Management
• Review and implement service agreements and scorecards in coordination with Corporate Purchasing.
• Lead compliance coordination for internal audits and PE engagement protocols.
• Develop training modules and review service-level agreements.
• Code of Conduct Administration
• Interpret and update Code of Conduct provisions.
• Lead the review and implementation of new policies.
• Management Support
• Develop LR strategies to support business initiatives.
• Create communication, transition, and risk mitigation plans.
• Coordinate with DOLE and other government agencies.
• Financials
• Prepare HR-LR budget projections and monitor expenditures.

Job Qualifications:

• A graduate of Bachelor's degree in Psychology, Education, Human Resources, or related field.
• IR Certification is an advantage.
• Must have at least five (5) years of solid experience in labor and employee relations.
• Must have experience in creating and facilitating/implementing employee relations activities
• Preferably with experience working in a manufacturing or similar industry.
• Possess excellent stakeholder and vendor management skills
• Demonstrates strong clerical and administrative capabilities, complemented by excellent written and verbal communication skills.
• Willing to do fieldworkor site visitations as required.
• Must be amenable to work on a hybrid work setup in Canlubang, Laguna.

Zenith Foods Corporation, Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.

The
Labor Relations Manager
is responsible for fostering a positive work environment, ensuring compliance with labor laws and company policies, and managing employee discipline and labor relations. The role provides strategic support in employee engagement, conflict resolution, union management, CBA negotiations, and policy administration. This position also leads process improvement initiatives and supports HR-related projects to enhance organizational effectiveness.

Key Responsibilities

Employee Relations & Engagement

• Partner with management and employees to build strong work relationships, boost morale, and improve productivity and retention.
• Support talent and organizational development in the execution of employee engagement programs.
• Conduct regular dialogues, consultations, and counseling to address concerns and reinforce company values.
• Develop and implement employee relations programs aligned with company culture.

Compliance & Policy Administration

• Ensure compliance with labor laws, internal policies, and company standards.
• Analyze HR trends and recommend appropriate solutions, programs, and policies.
• Conduct compliance audits, reviews, and provide corrective action recommendations.
• Manage documentation and secure handling of administrative and legal cases.

Employee Discipline Administration

• Facilitate orientations on company discipline policies for new employees.
• Oversee implementation of the Code of Discipline with department heads and supervisors.
• Provide guidance on due process and handling of grievances and administrative cases.
• Assist in labor disputes in coordination with managers and DOLE/NLRC/NCMB officers.

Union & Collective Bargaining Agreement (CBA)

• Support management during CBA negotiations as Secretariat and Panel member.
• Participate in demand deliberations and ensure proper implementation of CBA provisions.
• Research labor standards and provide insights for negotiation strategies.
• Promote collaboration through the Labor Management Cooperation (LMC) Council.

Process Improvement & Data Management

• Develop and implement frameworks to optimize HR and employee relations processes.
• Establish data collection and analysis systems to improve efficiency and decision-making.
• Identify process gaps and recommend innovative solutions.

Project Management & Special Initiatives

• Lead and support HR-related and organizational improvement projects.
• Ensure timely execution and completion of initiatives in line with set goals.
• Collaborate with cross-functional teams to drive organizational development.

Qualifications

• Bachelor's degree in Human Resource Management, Psychology, Behavioral Science, Law, or related field.
• At least 5–7 years of progressive HR experience, with a solid background in Employee Relations and Labor Relations.
• Strong knowledge of Philippine labor laws, DOLE regulations, and CBA processes.
• Experience in handling employee grievances, administrative cases, and union negotiations.
• Proven ability in conflict resolution, policy development, and compliance management.

We are looking for a Labor Relations Specialist to join our team in Mandaluyong

Qualifications:

• Bachelor's degree in Human Resource Development, Psychology or any related field
• Amenable to work onsite in our office in Mandaluyong
• With at least 2-3 years work experience in Labor Relations and must have working knowledge on PH Labor Laws
• Able to independently manage multiple tasks with varied deadlines; a self-starter who can keep projects moving with little supervision.
• Proficient in Microsoft Office, especially in MS Excel
• Ability to exercise sound, independent judgment.
• Strong interpersonal skills
• Understanding of basic HR concepts related to Labor Relations and change management.
• Resourceful, very organized, results-driven, and solutions-oriented, follow through on commitments.
• With experience in representing the company in mediation/conciliation proceedings before the NLRC/DOLE/NCMB, etc.

Job Description:

• Serve as point of contact for employee complaints and labor-related concerns
• Conduct preliminary investigations on employee grievances, disciplinary cases, and violations
• Facilitate administrative due process, including: Issuance of NTEs (Notice to Explain), and Administrative hearings
• Recommendation of appropriate disciplinary action
• Document all grievance and disciplinary proceedings
• Maintain accurate labor relations documentation:
• Assist in drafting and updating company policies and employee handbook in line with labor standards
• Prepare regular reports for HR and management on labor relations issues and trends
• Represent the company during: DOLE, NLRC (National Labor Relations Commission) hearings, if necessary
• Advise management on labor-related risks, legal exposure, and best practices
• Recommend preventive actions to minimize disputes and compliance gaps
• Collaborate with HR in employee investigations, disciplinary actions, and exit processes
• Stay updated on new labor laws, DOLE issuances, and jurisprudence

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion

Work Location: In person