199 Employee Relations jobs in the Philippines

**Be part of a passionate team and create opportunities!**

**HR OFFICER (**EMPLOYEE & LABOR RELATIONS)**
- Mediate in any concerns between an associate and the management
- Attend and provide solutions to associate concerns after the respective department level
- Maintain compliance and update the company rulebook according to applicable labor laws
- Issue appropriate notices as deemed necessary in matters involving an associate violation
- Strict adherence to due process on the implementation of sanctions and penalties
- Conduct and document coaching sessions for associate motivation and empowerment
- Conduct due diligence on incoming and outgoing correspondences or any information that may affect the operations, human resources and the business as a whole
- Exercise risk management at all times
- Safe keep important company documents and files
- Assist leaders in the conduct of company wide meetings and assemblies from alignment of steps and agenda to make particular project or program successful for company development
- Implement approved associate benefits and compensation structures for the associates
- Provide reminders and precautionary measures on potential risks that may be detrimental for the business
- Be updated with the regulatory compliances of the government
- Assist in training needs analyses for all associates except new hires
- Implementation of training bonds for every training attended by associates
- Contribute in values formation for a more harmonious working environment for the associates and the company as well
- Perform other duties as assigned

**Qualifications**:

- Degree in Psychology, Behavioral Science and equivalent
- Remarkable years of experience working in organizational development for operations in organizational and/or functional business units
- Very keen on details
- Verbal and written communication skills
- Proficient with Microsoft Office or related software
- Excellent presentation and facilitator skills
- Knowledgeable with a variety of multimedia training platforms and methods
- Ability to design and implement effective training and development
- Excellent leadership skills

**Equipment requirement**:

- Hardware: Laptop/Desktop (at least Pentium processor and 8 GB RAM)
- Headset: Computer headset with noise-cancelling feature
- Connectivity: Wired connection; minimum of 10 Mbps
- Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
- So, why join us?_
- **Permanent work-from-home**:

- Full Time and Long Term Employment
- Basic Salary + Government Mandated Benefits
- Internet allowance, Bonuses and other incentives
- Salary will be based on: Skills, Attitude, Performance, Attendance
- US and Canadian clients
- Shift: Graveyard Monday to Friday
- Training Period: 5 Days

**WE LOOK FORWARD TO MEETING YOU!**

**Job Types**: Full-time, Permanent

**Benefits**:

- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift

Supplemental pay types:

- 13th month salary

**Experience**:

- HR Staff: 1 year (required)
- Employee and Labor Relations: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

**Additional Information**
**Job Number** 25134544
**Job Category** Sales & Marketing
**Location** Clark Marriott Hotel, 5398 Manuel A Roxas Highway, Mabalacat, Philippines, Philippines, 2023VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Achieve various individual sales/business targets to contribute the team performance
- Develop and maintain cordial customer relationship and provide quality customer services.
- Act as point of contract for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal team (e.g. sales, marketing, senior management) to address customers' needs.
- Prepare reports as maybe required.
- Other task which may be assigned from time to time.

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

Achieve various individual sales/business targets to contribute the team performance
- Develop and maintain cordial customer relationship and provide quality customer services.
- Act as point of contract for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Collaborate with internal team (e.g. sales, marketing, senior management) to address customers' needs.
- Prepare reports as maybe required.
- Other task which may be assigned from time to time.

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Pasig: Reliably commute or planning to relocate before starting work (required)

Responsibilities:
br>Handling employee complaints, conflicts, and grievances in accordance with company policies and Philippine labor laws.
Conduct impartial investigations related to workplace issues, harassment, and disciplinary matters, ensuring timely resolutions.
Assist in policy development and continuous improvement initiatives.


Qualifications:

Bachelor’s degree in Human Resources, Legal Management, Psychology, or any related field. < r>At least 4 years of experience in Employee Relations or any related role.
Knowledgeable in Philippine labor laws and government regulations.
Keen attention to detail, with a strong sense of urgency.
Ability to maintain confidentiality and handle sensitive information professionally.
With good verbal and written communication skills.
Proficiency in MS Office and Google Workspace.
Must be willing to work full-time onsite in Ermita, Manila.

QUALIFICATIONS:
●At least 3 years of experience in human resources (Union Management, Labor relations, Recruitment & Admin) br>●Familiar with Philippine labor laws and other rules < r>●Proficiency in using a wide range of recruitment and selection methods; testing and assessment tools/processes < r>●Proficiency in facilitating the adult learning process. < r>●At least 3 years of experience in the manufacturing industry is preferred < r>
RESPONSIBILITIES:
- Supporting the HR Manager.
- Acts as primary contact on matters relating to industrial relations.
- Identifies and communicates potential employee relations issues and labor-management concerns.
- Attending government agencies to complete documents related to labor laws and other procedures.
- Developing and adhering to HR policies based on labor laws and regulations
- Preparing union-related documents and administrative procedures
- Developing, implementing, and managing employee training plans
- Oversee and implement the recruitment and selection process
- Facilitating communication with employees, resolving issues and facilitating labor-management relations.
- Any other tasks as assigned by management from time to time.

Requirements:
Male or Female not more than 35 years old br>Degree in management, marketing, communication, or a similar field.
Excellent English communications skills
Above average MS Office Skills (Excel, Power point, etc)
Knowledgeable in sales and incident report presentations
At least 2 years experience in Supplier & Client crisis management

Responsibilities:
Maintaining a deep knowledge of company products and services.
Building and maintaining strong relationships with prospective and existing clients.
Researching and pursuing new business opportunities.
Identifying clients' needs and requirements and proposing suitable solutions.
Providing clients with comprehensive product/service consultations and guiding their decision-making process.
Upselling and cross-selling products/services to clients.
Resolving complaints and issues efficiently and in a timely manner.
Meeting sales/revenue targets.
Ensuring client satisfaction.

* Any 4 years course
* Strong interpersonel and communication skills br>* Problem-solving and decision making abilities
* Organizational and Documentation skills
* 1-3 years of experience in employee relations or a similar role
* Proven track record of resolving work place issues and supporting employee relations, or a similar role

MALE not more than 35 years old
Excellent English communications skills br>Above average MS Office Skills (Excel, Power point, etc)
Knowledgeable in sales and incident report presentations
At least 2 years experience in Supplier & Client crisis management
Current resident of Metro Manila