374 Employee Onboarding jobs in the Philippines

Job Responsibilities

• New hire orientation and onboarding
• Monitoring of completion of all JO attachments
• Pre-employment requirement discussion
• Collection and monitoring of 201 requirements
• Scheduling of medical examination
• Endorsement for background check process
• Monitors completion of 201 requirements
• Completion of 201 requirements and background checked report with HR
• Perform other related duties that may be assigned as needed
• Maintaining and Updating the Roster
• Endorsing the New Hires for Payroll to HR Manager (Compensation & Benefits)

Qualifications

• At least 2 years of direct work experience in the same capacity
• Detail Oriented; Organized
• Good customer service and communication skills
• Willing to work on-site if needed
• Experience from BPO is an advantage

Onboarding Specialist / Employee Specialist

Position:
Employee Specialist

Department:
Legal Affairs / HR

Employment Status:
Full Time

Position Summary

As an Employee Specialist you will play a crucial role in ensuring the seamless onboarding and retention of Caregivers. You will collaborate closely with the Staffing Coordinator and utilize recruiting platforms to source, screen, and hire qualified Caregivers.

Responsibilities

• Manage and lead the onboarding process for all new caregivers, ensuring all necessary documentation is completed accurately and efficiently.
• Prepare and clear new hires for start dates, including but not limited to new hire processing, compliance tracking, technology access requests, and status updates.
• Schedule candidates for required onboarding appointments; collect required paperwork, licenses, and certifications; conduct background screens; and initiate/track required certification(s).
• Conduct home visits and field work to engage potential caregivers.
• Update the ATS.
• Utilize
  Viventium
  to enter caregiver information, track compliance requirements, and manage the onboarding process.
• Maintain the
  Respect and Care Center board
  , ensuring onboarding data is up to date.
• Manage the Viventium onboarding spreadsheet to track caregiver onboarding and training progress.
• Collaborate with the Staffing Coordinator to match caregivers with open shifts based on availability, skills, and client requirements.
• Recruit talented caregivers using recruiting platforms, social media, and other job listing outlets.
• Develop a pool of qualified candidates in advance of need.
• Screen applications, conduct initial interviews, and assess candidates' compatibility with company values and mission.
• Provide a smooth transition for new caregivers by offering support and guidance throughout onboarding.
• Audit caregiver files and documentation to ensure compliance with industry regulations and company policies.
• Identify discrepancies or gaps in caregiver records and address them promptly.

Required Knowledge, Skills, Abilities, and Competencies

• Energetic, positive, supportive, and pleasant disposition.
• Ability to prioritize multiple projects, manage schedules, and meet deadlines.
• Strong change management and program implementation skills.
• Strong customer service skills.
• Onboarding experience.
• Ability to maintain confidentiality and protect sensitive employee/candidate information.

Minimum Qualifications

• High school diploma.
• Excellent written and verbal communication skills.
• Detail-oriented with auditing and compliance skills.
• Compassionate, patient, and able to build rapport with caregivers.
• Proficient in Microsoft Office Suite and data entry.
• Ability to work independently and collaboratively.
• Willingness to accept additional duties as needed.

Preferred Qualifications

• Associate's Degree in Healthcare Administration and/or Human Resources.
• Minimum 1+ years of experience in recruiting, onboarding, healthcare administration, or related fields.
• Familiarity with HRIS and recruiting software.

Other Qualifications

Language Skills

• Ability to read, analyze, and interpret regulations.
• Strong interpersonal and presentation skills.
• Excellent written and verbal English communication.
• Ability to write memos, reports, and correspondence in business format.

Reasoning Ability

• Ability to define problems, collect data, establish facts, and draw valid conclusions.

Other Skills & Abilities

• Cooperative and positive working relationships.
• Organized, proactive, dependable, and customer-service driven.
• Able to multitask and adapt to changing priorities in a fast-paced environment.
• Ability to work with individuals from diverse cultural backgrounds.

General Job Performance Requirements

• Alignment with company goals & objectives.
• Adherence to company policies.
• Job knowledge and continuous learning.
• Cooperation and positive team spirit.
• Commitment to success and improvement.
• Customer service focus.
• Safety and compliance.
• Productivity, quality, and reliability.
• Strong communication skills.
• Confidentiality in handling sensitive data.

Work Environment

• Typical indoor, temperature-controlled office environment.
• Moderate noise levels.
• May encounter distractions, phone calls, and work interruptions.
• May require working under stressful conditions or pressure to meet deadlines.

If you are compassionate, organized, and eager to make a difference in caregivers' lives while supporting a mission-driven team, we encourage you to apply

Job Title: Onboarding Specialist

Location: Baguio, Philippines (Onsite)

Department: APAC Operations / Technical Services

About the Role:

As an Onboarding Specialist, your primary role will involve serving as a project manager to ensure seamless client onboarding, providing outstanding support, and fostering strong connections with our clients. You are highly disciplined, organized, and process-driven. You will aim to surpass our clients' expectations during the onboarding process and consistently embody the guiding behaviors of the company.

Responsibilities:

• Assisting clients from the sales handover, ensuring that accounts are set up, integrated, and clients are trained in using our systems.
• Monitor and communicate project progress to both internal and external stakeholders.
• Engage with stakeholders as necessary to plan and execute software implementations.
• Ensure customer priorities are given precedence in the onboarding process and are successfully met.
• Collaborate effectively with other business units to streamline customer onboarding processes.
• Stay informed about the latest product knowledge across all our products.

Qualifications:

• Previous experience with CRM systems, particularly Vault CRM, is valued.
• While experience in a similar role or in the real estate industry is beneficial, it is not mandatory.
• Proficiency in both written and oral communication.
• A high level of problem-solving ability.
• A proficient level of technical skills.
• Excellent time management skills.
• Strong organizational skills.
• A collaborative team-player attitude.

Job Responsibilities

• New hire orientation and onboarding
• Monitoring of completion of all JO attachments
• Pre-employment requirement discussion
• Collection and monitoring of 201 requirements
• Scheduling of medical examination
• Endorsement for background check process
• Monitors completion of 201 requirements
• Completion of 201 requirements and background checked report with HR
• Perform other related duties that may be assigned as needed
• Maintaining and Updating the Roster
• Endorsing the New Hires for Payroll to HR Manager (Compensation & Benefits)

Qualifications

• At least College Graduate
• Detail Oriented; Organized
• Good customer service and communication skills
• Willing to work on-site if needed
• Experience from BPO is an advantage

Position:
Customer Onboarding Specialist

Location:
Remote

Type:
Full-Time

About the Role

We're looking for a detail-oriented, customer-obsessed
Customer Onboarding Specialist
to lead new users through a seamless and engaging onboarding journey. You'll be the first real person many of our customers interact with after subscribing—so your mission is to make it feel like a win from the start.

This role blends product training, project coordination, and client communication. You'll guide customers through setup, teach them how to use key features, and be their go-to during the critical first few weeks.

What You'll Do

• Lead live training sessions (1:1 or group) to educate new customers on platform features
• Follow a standardized onboarding playbook, including agendas, checklists, and follow-ups
• Coordinate with internal teams (Support, Sales, Dev, and Leadership) to manage data migration timelines and QA
• Customize onboarding steps based on customer needs, business type, and goals
• Proactively identify blockers to adoption and resolve or escalate as needed
• Track onboarding progress and ensure a smooth handoff to support or customer success
• Contribute to help center content, training videos, and internal SOPs

What You'll Bring

• 2+ years experience in SaaS onboarding, implementation, or customer-facing roles
• Excellent communication skills—confident on Zoom, clear in email
• Highly organized with experience managing multiple customer timelines
• Comfortable learning technical tools and guiding non-technical users
• Friendly, professional, and customer-first mindset
• Experience with CRM platforms

Why This Role Rocks

• You'll help passionate small-medium business owners succeed
• You'll have a real impact on the customer experience from Day One
• You'll join a mission-driven, early-stage team with momentum
• You'll work closely with leadership to shape onboarding strategy

Rockstar is recruiting for a fast-growing US-based corporate housing startup that is transforming the way companies and individuals secure temporary accommodations. This innovative client leverages technology and a customer-first approach to deliver seamless, high-quality housing solutions for business travelers and relocating professionals.

The client is seeking an experienced Onboarding Specialist to join their team.

As an Onboarding Specialist, the selected candidate will be responsible for making outbound calls and managing an email inbox to source rates and availability from suppliers, managing inquiries, and proactively identifying and resolving issues. The ideal candidate should have previous experience in account management, outbound calling, excellent communication skills, an ability to anticipate what comes next, and a strong ability to multitask.

Additional Responsibilities

• Supplier Relationship Management: Build and maintain positive relationships with housing suppliers, ensuring timely responses and smooth communication.

• Reservation Coordination: Manage booking confirmations, extensions, cancellations, and special requests, ensuring accuracy and compliance with client requirements.

• Client Support: Act as the first point of contact for new clients once they have selected a housing partner, guiding them through onboarding, addressing questions, and ensuring a seamless experience from onboarding to move-out.

• Process Documentation: Maintain accurate records of supplier communications, rate negotiations, and booking details in internal systems.

• Issue Escalation & Resolution: Troubleshoot problems related to supplier availability, billing discrepancies, or client satisfaction, escalating to management when necessary.

• System & Data Management: Enter, update, and track information in CRM and property management systems ensuring data integrity and consistency.

• Cross-Functional Collaboration: Work closely with sales and finance teams to support seamless onboarding and client transitions.

• Performance Tracking: Monitor supplier response times, rate competitiveness, and booking success rates, providing feedback to improve supplier performance.

• Continuous Improvement: Identify opportunities to streamline onboarding processes and enhance the customer experience.

• Training & Knowledge Sharing: Assist in training new team members and keeping onboarding documentation up to date.

Desired Qualities

• Strong organizational and time-management skills.

• Ability to manage multiple priorities in a fast-paced startup environment.

• Comfortable with negotiation and conflict resolution.

• Tech-savvy, with the ability to quickly learn new tools and systems.

• Proactive problem-solver with a customer-first mindset.

(Part-Time | Remote)

We're looking for a proactive and organized individual to guide new clients through a structured onboarding journey. If you're people-focused, detail-oriented, and thrive in a collaborative environment — we want to meet you

• Guide new clients through a structured 3-session onboarding process
• Coordinate and assist with group onboarding sessions
• Communicate clearly and professionally to keep clients engaged
• Maintain and update CRM systems with accurate client records
• Follow up with clients and internal teams to ensure smooth onboarding
• Work closely with the client's team to improve the onboarding experience

1–3 years of experience in onboarding, client services, or program coordination

Strong organizational skills and ability to manage multiple clients

Excellent English communication skills (written & verbal)

Experience with CRM tools and client management software

Self-motivated and able to work independently

• Experience facilitating group sessions or workshops
• Background in coaching, training, or personal development
• Familiarity with handling confidential client data securely

Apply Now:

More info:

Let's grow together

About Us

We're a fast-growing company that researches online casino promotions and develops strategies our customers can follow to maximize their profit. Founded in 2016 by an Oxford University alumnus, our methods have gained media recognition for turning the tables in favor of the player. We operate as a lean, high-performance team with a strong presence in the Philippines and beyond.

The Role

This is not your typical support role. We're looking for a smart generalist who thrives on solving problems, improving systems, and delivering an exceptional customer and talent onboarding experience.

This role is designed for someone who thrives in fast-paced startup environments, enjoys working with international customers (primarily US-based), and wants to help scale customer and talent success through strategic onboarding, proactive engagement, and process optimization.

Whether your background is in customer service, customer success, or talent acquisition/recruitment, this role could be a great fit. The skills developed in those areas—relationship management, onboarding, communication, and process ownership—are highly transferable and will enable you to succeed here.

You'll be at the frontline of customer relationships while also shaping how our operations grow—balancing hands-on support with strategic thinking.

What You'll Do

• Customer Success & Growth: Partner with customers to ensure they achieve measurable outcomes and long-term success with our platform.
• Strategic Onboarding: Lead onboarding programs that set customers up for growth and adoption.
• Proactive Engagement: Anticipate challenges, identify opportunities, and act before roadblocks arise to keep customers on track.
• Process Ownership: Improve and design customer workflows, SOPs, and best practices to scale operations.
• Cross-functional Collaboration: Partner with Product, Sales, and various departments to bring customer insights into strategic decisions.

Qualifications

• Experience: 2–3 years in customer success, customer service, account management, startup operations, or talent acquisition/recruitment. SaaS or high-growth tech experience preferred.
• Onboarding & Relationship Management: Proven ability to guide customers, clients, or candidates through structured processes while building strong relationships.
• Analytical & Problem-Solving: Strong critical thinking; comfortable making data-driven decisions and improving workflows.
• Excellent Communicator: Able to engage international clients (US/Global) with professionalism and clarity.
• Ownership & Autonomy: Thrives in a remote, startup environment with minimal supervision and high accountability.
• Continuous Improver: Detail-oriented with a drive for excellence and a passion for refining processes at scale.

Who Should Apply

• You've worked with international teams (US or global), preferably at a startup, SaaS company, or high-growth tech firm.
• You thrive in fast-paced, ambiguous environments and can independently drive projects forward.
• You're motivated by impact and growth, not just handling tickets.
• You want to be part of a global team shaping customer experience at scale.

Why Join Us?

• Competitive salary + 13th month pay that reflects your skills and experience.
• Performance-based bonuses tied directly to the value you drive, providing direct rewards for your contributions.
• Growth environment where you'll work on meaningful problems with autonomy and impact.
• Remote-first, global team: Join a close-knit, international team known for its exceptional employee retention. Our team already includes a handful of highly valued members in the Philippines who you will work alongside.

Responsibilities:

1. Reach out to travelers via text, email, phone to explain documents needed and motivate travelers to provide the needed documents.
2. Ongoing review of credentialing requirements file to determine what is still needed and confirm documents are valid.
3. Collects expired/pending documents via email, text, and voice.
4. Reviews & uploads collected documents into e-recruit/Bullhorn.
5. Keep and maintain employee records and administer employee information.
6. Performs additional duties as requested by management/client.

Qualifications:

1. Prior experience in U.S. healthcare onboarding, particularly within an RPO environment, is required.
2. At least 1 year experience with an ATS or CRM
3. High school diploma or its equivalent
4. Must reside within NCR or neighboring region for contingency
5. Proven track record of excellent administrative organizational skills
6. Excellent English communication skills
7. Strong attention to details skills
8. Strong computer skills
9. Willing to work on a US shift schedule