404 Employee Benefits jobs in the Philippines

Gatestone & Co. Americas Inc.

The Role: Benefits Specialist

The Benefits Specialist is responsible for administering and managing employee benefits programs, including government-mandated benefits HMO processing, and company-initiated benefits. The role ensures accurate enrollment, updates, and deactivation of benefits, while maintaining compliance with labor laws and company policies. The Benefits Specialist also serves as the primary contact for employee benefit inquiries, ensuring a smooth and positive experience for all employees.

Role and Responsibilities:

• Manage SSS, PhilHealth, and Pag-IBIG contributions, loan applications, and reporting.
• Ensure timely and accurate remittances in compliance with government requirements.
• Coordinate with government agencies for compliance updates, inquiries, and issue resolution.
• Administer HMO enrollments for employees and qualified dependents.
• Process HMO updates such as upgrades, removals, and coverage adjustments.
• Facilitate HMO deactivation and proper coordination with providers during employee separation or changes in eligibility.
• Monitor and escalate concerns related to HMO claims, reimbursements, and utilization.
• Assist in the administration of company-provided benefits such as allowances, incentives, recognition programs, wellness initiatives, and other perks.
• Coordinate with vendors and service providers to ensure smooth rollout of benefit programs.
• Provide support to HR in recommending benefit enhancements based on employee needs and industry best practices.
• Act as the first point of contact for employee inquiries regarding benefits, leave, and entitlements.
• Provide guidance on eligibility, documentation, and claims procedures.
• Maintain updated and accurate records of all employee benefits.
• Prepare and submit reports on benefit utilization, costs, and compliance to Immediate Head.
• Ensure compliance with the Philippine Labor Code and data privacy regulations in benefits administration.
• Coordinate with payroll to ensure proper deductions and adjustments related to benefits.
• Work with HR, Finance, and vendors to improve benefit-related processes.
• Suggest and implement process enhancements to increase efficiency and employee satisfaction.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree in Human Resource Management, Business Administration, Psychology, or any related field.
2. At least 3–5 years of experience in employee benefits administration, including government-mandated benefits, HMO, or company-initiated programs.

3. Knowledge & Skills

4. Strong knowledge of SSS, PhilHealth, Pag-IBIG, and labor law provisions on employee benefits.

5. Hands-on experience in HMO processing, updates, and deactivation.
6. Familiarity with company-initiated benefit programs and vendor coordination.
7. Proficiency in MS Office; HRIS knowledge is an advantage.
8. Strong organizational skills, attention to detail, and data accuracy.
9. Excellent communication and interpersonal skills.

4. Other Requirements:

• High level of integrity and confidentiality in handling employee data.
• Customer service orientation and problem-solving mindset.
• Ability to work independently and collaborate effectively with HR and cross-functional teams.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

What We Offer

• A chance to shape recruitment strategies from the ground up.
• Dynamic startup culture with room to grow.
• Competitive compensation and performance incentives.

Qualifications:

• Graduate of any Bachelor's degree
• 6 months to 1 year work experience
• Handling local organization and experience liaising in government offices is a plus
• Knowledgeable in MS Excel is an edge
• Background in ticketing tool (ServiceNow) is a plus
• Strong attention to detail, problem-solving skills, and organizational abilities.
• Excellent communication skills, with the ability to explain complex benefits information to employees.
• Ability to work independently and manage multiple tasks under tight deadlines.
• Willing to work in BGC and QC in mid shift schedule

Responsibilities:

1. Administer and manage the company's employee benefits programs, including health insurance, group life insurance, and government benefits (SSS, PHIC, HDMF)
2. Act as the primary contact for employees regarding benefits inquiries, claims, and issues, ensuring timely and accurate resolutions.
3. Educate employees about their benefit options, eligibility, and plan details through regular communication and presentations.
4. Manage inquiries, enrollment, reports and invoices
5. Work with benefits providers and third-party administrators to maintain smooth plan operations and resolve complex issues.
6. Support the HR team with other benefits-related projects or initiatives as needed.

About the Position:

Epic Staffing Group is looking for a(n) Benefits Specialist who will be responsible in reviewing deductions, track catchups, and collaborate with providers, internal teams, and external departments. Additionally, this role will assist in benefits presentations, support team members post-training, and participate in departmental projects and training sessions.

Core Functions:

• Provide customer service via inbound and outbound calls, email, and text.
• Serve as the primary contact for incoming calls.
• Master QLE and benefits-related processes, including onboarding and offboarding.
• Handle benefit inquiries requiring research (e.g., Summary Plan Description) and escalate complex issues.
• Collaborate with providers, internal teams, and external departments on benefit-related matters.
• Ensure accuracy of received documents and escalate as necessary.
• Run weekly reports and follow up on benefits notices for renewals, extensions, and confirmations.
• Ensure activation of benefits coverage and distribution of insurance cards.
• Process benefit terminations in ADP and send COBRA packets as required.
• Assist in reviewing benefit deductions and tracking catchups.
• Participate in benefits presentations and assist in Q&A sessions.
• Support benefits assistants through shadowing and guidance post-training.
• Escalate concerns to senior team members or the Team Leader.
• Attend required training and complete assigned departmental projects.

Experience and Education:

• Bachelor's degree in HR, nursing, or a related field.
• 1–2 years of HR or benefits-related experience.
• Experience in high-volume customer service.
• Familiarity with U.S. corporate benefits.
• Advanced computer and communication skills.
• Proven success in a fast-paced, high-growth environment.
• Experience working with multiple benefits administration systems required.
• Ability to work in a flexible hybrid arrangement combining office and remote work.

Knowledge, Skills, and Abilities:

• Strong communication skills, both verbal and written.
• Effective interpersonal and public communication skills.
• Critical thinking skills for resolving complex benefit scenarios
• Ability to manage multiple priorities and meet deadlines.
• Strong team building and relationship-building skills.
• Proficiency in Windows-based software, including Word, Excel, and Airtable.
• Ability to perform under deadlines and high-performance expectations.

• Assist employees with their applications for SSS and PagIBIG loans, confirming their qualifications and facilitating employer approval.
• Submits a monthly schedule of employee loans such as SSS and Pag-IBIG, to payrol Officers for payroll deductions.
• Prepare monthly reports on government reportorial such as SSS,PagIBIG and Phil health contributions, as well as SSS and PagIBIG loans
• Monitors and processes statutory claims-sickness, maternity and unemployment benefits ensuring timely approval and release to employees
• Facilitates the application for TIN numbers for Newly Hired Employees by coordinating with the Bureau of Internal Revenue(BIR)
• Handles the preparation and issuance of certificates for employees concerning employment contributions and loan statuses as necessary
• Handles the preparation of inclusion forms for new Employees and deletion forms for resigned employees related to Accident Insurance Coverage
• Monitor the stock of uniforms and PPE and ensure proper security and storage in the designated area
• Prepares and submits authority to deduct forms for Uniforms to the payroll officer for deduction.

Qualifications:

• Graduate of any Bachelors Degree preferably in Behavioral Science, HRDM or Industrial Psychology
• With at least 1 year of experience as HR Benefits

Job Type: Full-time

Pay: Php18, Php28,355.00 per month

Benefits:

• Health insurance
• Life insurance
• Opportunities for promotion

Application Question(s):

• How much is your expected salary?

Work Location: In person

Application Deadline: 08/30/2025

Expected Start Date: 08/30/2025

About Us
Our leading SaaS-based Global Employment Platform enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About This Position
The Benefits Specialist will be responsible for managing and optimizing global employee benefits programs, including health and welfare, retirement, and pension plans, for both employees and customers. This role ensures compliance with applicable country, state, and federal regulations across the various locations where we operate. As a key resource for employees, customers, and stakeholders, you will provide expert guidance on all benefits-related matters. Your responsibilities will include analyzing existing benefits plans, implementing new initiatives, leading the open enrollment process, coordinating with vendors, and contributing to the development of competitive benefits strategies that promote employee well-being and align with organizational goals. This role requires a proactive approach to enhancing the employee benefits experience while ensuring the effective administration of benefits programs.

What You Will Do
This role is focused on the APAC region, requiring in-depth knowledge of APAC benefits regulations and market practices. We are seeking an individual with proven expertise in navigating the complexities of benefits administration across diverse APAC countries.

Benefits Administration & Data Management

• Ensure the accuracy of all benefits enrollments, changes, and terminations in the HRIS, providing accurate data to vendors and internal stakeholders.
• Perform ongoing audits of benefits-related data, ensuring data integrity and enhancing benefits reporting.
• Ensure processes and procedures are in place to capture and maintain consistent, accurate benefit-related data.

Collaboration & Stakeholder Management

• Coordinate with payroll teams to ensure accurate benefits deductions and reporting.
• Serve as a key point of contact for HRBPs, HR Specialists, customer service teams, and other stakeholders on all benefits-related matters.
• Partner with benefits providers, brokers, and third-party administrators to evaluate and improve plan offerings, resolve issues, and negotiate contracts.
• Serve as the primary liaison with insurance carriers and third-party vendors, ensuring high-quality service delivery.

Benefit Communication & Education

• Coordinate the design, review, and updating of benefit communication materials to support benefit education and improve operational efficiency.
• Develop, conduct, and participate in presentations and training sessions to educate employees about new and changing benefits programs.
• Respond to employee inquiries regarding plan provisions, enrollments, status changes, and other general benefits-related questions.
• Manage Benefits renewal projects

Program Management & Process Improvement

• Coordinate the planning and execution of the annual open enrollment process, wellness programs, and other global benefits initiatives.
• Collaborate with internal and external stakeholders to document, streamline, and continuously improve benefits-related processes.
• Analyze benefits usage and costs, providing recommendations for plan improvements and design changes that balance employee needs and operational goals.

Special Projects & Strategic Support

• Lead or support special projects as needed, ensuring smooth execution and alignment with broader benefits strategies and organizational objectives.
• Mentor and support benefits administrators and new team members

What We Are Looking For

• Experience: 5+ years of experience in employee benefits or related fields.
• Certifications: Professional HR or benefits certification is a plus.
• Benefits Knowledge: In-depth understanding of employee benefits and applicable laws, gained from previous roles.
• Organization & Time Management: Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.
• Customer Focus: Customer-centric with excellent project management skills to ensure timely and accurate delivery of benefits services.
• Team Collaboration: Proven ability to thrive in a fast-paced team environment, demonstrating initiative and proactivity.
• Continuous Improvement: A commitment to ongoing process improvements and optimizing benefits administration.
• Attention to Detail: High attention to detail, ensuring accuracy in all aspects of benefits administration.
• Communication Skills: Excellent written and verbal communication skills, capable of conveying complex benefits information clearly and effectively.
• Confidentiality: Ability to handle sensitive information with discretion and maintain confidentiality in all situations.
• Experience :Prior experience with Workday and proficiency with Google suite, ServiceNow, Jira, ADP, Salesforce, Zendesk or similar software

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

We will consider for employment all qualified applicants who meet the inherent requirements for the position. Please note that background checks are required, and this may include criminal record checks.

G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at -p.com.

Make your next big career move by applying as KMC Solutions' next SENIOR BENEFITS SPECIALIST

The People Team at our client works to enable all employees to achieve our goals as a company in a way that is consistent with our values. We recruit, develop and retain exceptional people of diverse backgrounds. Our goal is to ensure that all employees are thriving, maximizing their impact and growing. All of this is in service of our mission: Help humanity thrive by enabling all teams to work together effortlessly.

We're looking for an empathetic and experienced Benefits Administrator, who has a passion for building better processes and solutions, and who has the knowledge to navigate the complexities of US healthcare compliance. In an organization that celebrates individual responsibility and personal growth, you won't just be responsible for supporting the day to day administration of US benefits. You will also be helping design the administration systems and processes that will allow our client to scale our programs for rapid growth, and bring real value to all employees by enhancing their end-to-end experience learning about, navigating and using benefits.

The main responsibilities of a SENIOR BENEFITS SPECIALIST include:

●    Be an expert in the US benefits programs our client offers, and serve as the primary point of contact for employees at all levels on benefits questions. Experience supporting globally benefits employee inquiries is a plus.

●    Process-oriented, collaborate with global benefits vendors to solve employee benefits issues.

●    Host benefits orientations on a weekly basis and support new hire benefits enrollment

●    Manage our client's benefits administration system, review and approve life event changes, and conduct periodic audits to ensure the data integrity across platforms and payroll

●    Support the planning and administration of global annual benefit renewals, and other benefits changes throughout the year

●    Ensure compliance of our client's US benefit programs with regulations, including HIPAA, COBRA, ACA reporting, benefits NDT and other national and local regulatory filings, legal disclosures and benefits notices

●    Continued growth through opportunities to support our client's global benefits across 12 international offices, and act as a partner on our broader perk and wellness efforts

To apply, you must be an expert on the following requirements:

● years of experience working in US benefits administration

●    Demonstrated understanding of global benefits administration processes, with examples of how you have improved them

●    Demonstrated knowledge of the regulations that impact US benefits, and experience of their hands-on application, global benefits administration is a plus

●    Experience managing vendors, projects and programs

●    Experience in Workday, PlanSource, ADP, Bswift, or other benefits administration system

●    Excellent communication skills for collaborating with other teams, internal and external, and customer service skills to support employees

●    Passionate about creating a superlative employee experience

●    Nothing gets past you and your extreme attention to detail

We are seeking a detail-oriented and experienced Healthcare Benefits Specialist to join our healthcare operations team. The ideal candidate will have a strong background in Revenue Cycle Management (RCM) with proven expertise in Eligibility and Benefits Verification (EBV) and patient interactions. This role requires excellent communication skills and the ability to manage patient calling effectively. Candidates must be comfortable working in US hours.

Key Responsibilities:

• Conduct Eligibility and Benefits Verification for medical, dental, and vision services through payer portals and phone calls.
• Perform outbound patient calling to verify insurance details, explain patient responsibilities, and follow up on patient statements.
• Collaborate with billing and front office teams to ensure accurate capture of insurance data and minimize claim denials.
• Respond to patient inquiries professionally and resolve issues related to coverage or billing.
• Support the RCM team in addressing benefit-related discrepancies affecting reimbursement.

Requirements:

• 3–5 years of experience in Eligibility and Benefits Verification and patient communications within the US healthcare system.
• Strong working knowledge of Revenue Cycle Management (RCM) processes.
• Proven experience handling patient statements and resolving patient billing concerns.
• Excellent verbal and written communication skills with a patient-focused approach.
• Proficiency in using EMR/EHR systems, payer portals, and insurance verification tools.
• Ability to work independently and adapt to US time zone schedules (night shift).

Preferred:

• Experience working with US-based healthcare providers or billing companies.
• Familiarity with insurance carriers, including Medicare, Medicaid, and commercial payers.

*NOTE*

Competitive compensation offered, with a potential salary increase of 30–40% over current CTC, based on relevant prior experience.

Job Type: Full-time

Pay: Php28, Php40,000.00 per month

Benefits:

• Work from home

Company Description

Reytech BPO is a world-class customer experience and sales solutions company located in the Philippines. Our team is dedicated to bringing success to our clients, guided by our core values of commitment, respect, integrity, excellence, and synergy. We strive to deliver exceptional service and create valuable experiences for both our clients and their customers.

Qualifications

• Proficiency in Benefits Administration and Employee Benefits
• Experience with Insurance plans and policies
• Strong Customer Service skills
• Account Management experience
• Excellent organizational and communication skills
• Experience with HR software and benefit management tools is a plus

GENERAL DESCRIPTION:

As the Compensation & Benefits Specialist, you will be responsible for administering employees' rewards, payroll and benefits. Working with JI Ayala & Company and its service clients. You will manage payroll processing, tax compliance, and benefits administration, making sure everything runs smoothly and in line with company policies and labor laws. Your role will focus on maintaining payroll accuracy, HRIS and addressing employee concerns.

KEY RESPONSIBILITIES:

Compensation and Benefits Management

• Drive the definition of a fair, equitable, and competitive total compensation and benefits package aligned with the company's strategic objectives.
• Contribute to salary and labor market research to establish benchmark standards.
• Liaise with third-party service providers (e.g. HMO, Life Insurance, Personal Accident Insurance, Payroll, SSS, Philhealth, Pag-ibig and others) for enrollment, deletion, and resolution of benefit-related issues.
• Manage all aspects of benefits, compensation, and reimbursement procedures.
• Assist HR Manager to administer comprehensive compensation programs for the organization.
• Communicate information to employees about benefit programs, procedures, and changes in government-mandated benefits.
• Provide strategic advice to the HR Manager on compensation and benefits decisions.

Payroll and Office Administration

• Manage employee compensation and ensuring smooth daily office operations, respectively, encompassing tasks like payroll processing, record-keeping, and maintaining office efficiency.
• Manage, keep track of, and update employee records and HR database, including 201 filing, attendance, benefits utilization, employee movements, and training utilization.
• Administer and process payroll for all employees.
• Collaborate with the finance team for procurement and fees, including management of subscriptions and vendors.
• Provide support in other areas of Human Resources Operations as may be required
• Participates in strategic projects and initiatives

Financial Compliance and Management

• Ensure that compensation practices are in compliance with current laws and regulations
• Assist the HR Manager to prepare the compensation and benefits budget, including the regular monitoring, reporting, and adjusting of the budget
• Use various methods and techniques and make data-based decisions on direct financial, indirect financial, and nonfinancial compensations
• Keep track of payroll financial items (i.e. statutory compliance, payroll budget forecasting, and reporting) and coordinate with the Accounting team, government agencies, and other relevant parties to ensure local statutory requirements are met

HR Systems & Data Management

• Maintain and update HRIS and payroll systems to ensure accurate employee compensation and benefits records.
• Monitor and analyze compensation metrics to support strategic decision-making.

Employee Support & Communication

• Provide guidance to employees on compensation and benefits-related queries.
• Address employee concerns and resolve issues related to payroll, benefits, and taxation.
• Ensure transparency in compensation and benefits programs by communicating policies clearly to employees.

EDUCATIONAL AND EXPERIENCE REQUIREMENT:

• Bachelor's degree in Human Resources or a related field.
• Minimum of 3 years of experience in compensation and benefits administration.
• Strong knowledge of labor laws, payroll processing, and taxation regulations.
• Proficiency in HRIS and payroll software.
• Excellent analytical, problem-solving, and communication skills.
• High level of confidentiality and attention to detail.
• Ability to work independently and collaboratively in a team environment.
• Strong interpersonal skills and ability to work with employees at all levels.
• Problem-Solving & Adaptability
• Team Collaboration and Cross-Functional Communication

Job Types: Full-time, Permanent

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance

Application Question(s):

• What's prompting your search for new opportunities at this time?
• What is your current/previous salary?

What is your expected salary? Is this negotiable?

If negotiable, what would be an acceptable or comfortable range for you?

• If selected, how soon would you be available to start?

Work Location: In person