54 Electronic Health Records jobs in the Philippines

Essential Functions:

· Files records daily in appropriate sections of patient charts and maintains charts in proper order.

· Maintains chronological order in placing reports in patient records.

· Copies patient information and forwards to requesting party/referring physician after receiving appropriate consent to release medical records

· Ensures medical record availability by routing records to appropriate staff. · Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies.

· Maintains patient confidence and protects organization operations by keeping information confidential, following release-of-information protocols.

· Conserves resources by using equipment and supplies as needed to accomplish job results. · Contributes to team effort by accomplishing related results as needed. · Assists in care and maintenance of department equipment and supplies

Knowledge, Skills and Abilities

· Ability to organize and prioritize tasks effectively

· Strong attention to detail

· Ability to effectively communicate with patients and outside sources regarding records

· Knowledge in HIPAA law

· Ability to file correctly by alphabetic and numeric system

· Knowledge and experience in using office equipment including computers, EHR system, word, multi telephone systems, and photocopier

· Able to meet deadline requirements for different record requests

· Bilingual in Spanish is preferred

· Knowledge of medical terminology

Competencies/Personality Traits

● Fluent in English

● Ability to organize and prioritize tasks effectively

● Strong attention to detail

● Ability to effectively communicate with patients and outside sources regarding records

● Knowledge in HIPAA law

● Ability to file correctly by alphabetic and numeric system

● Knowledge and experience in using office equipment including computers, EHR system, word, multi telephone systems, and photocopier

● Able to meet deadline requirements for different record requests

● Bilingual in Spanish is preferred

● Knowledge of medical terminology

● With background in PARS

Prior Experience

· 1-3 years of experience in medical records

· 1-3 years of customer service experience

· Experience in general clerical preferred with some exposure to medical terminology.

· College Graduate of any other course.

Work Condition:

• Pure work onsite in Eastwood, Quezon City
• No Options for WFH.
• Nightshift Schedule

The Medical Records Specialist is responsible for analyzing claims eligible for arbitration. This individual should possess superior communication and computer skills including familiarity, Microsoft Outlook, Word and Excel. This individual will review, analyze and report reimbursement of integrity measures.

Job Overview:

Employment type: Full-time

Schedule: Night shift

Work setup: Onsite

Site Assignment: PNB Makati

Role Overview:

• Analyze claim reports to determine claims eligible for Arbitration for both ERISA/NSA claims as well as state insurance department claims
• Prepare claims for submission to the appropriate portals for arbitration
• Have the ability for re-prioritize key tasks and meet with manager and director to provide updates of findings and outcomes
• Work with external vendors such as State Department of Insurance (DOI) personnel and arbitrators to assist with issues and resolutions
• Complete special projects and other duties as assigned

Qualifications:

• Minimum of 1 year Medical Billing/Collections Management Experience
• Knowledge of laws that regulate communication and privacy acts. HIPAA laws and understanding of the application of all above
• Must maintain professional appearance.
• Ability to be at work on a regular and consistent basis
• Strong computer skills including Microsoft Office with a strong proficiency in Excel spread sheets, using formulas, pivot tables, filters, etc.
• Strong organizational, analytical, and problem-solving skills
• Knowledge of the insurance industry
• Proven success in negotiation and technical writing
• Professionalism in all dealings, both internal and external
• Ability to clearly communicate, both verbally and in writing
• Knowledge of medical terminology
• Other duties as assigned

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Benefits:

• Health insurance

Application Question(s):

• Do you have knowledge in HIPAA Regulations?
• How many years of experience do you have working in Healthcare Industry?
• Can you work on a Night Shift?
• Have you supported a US based client?
• Are you willing to work fully onsite in Makati?

Experience:

• Medical records: 1 year (Preferred)

Work Location: In person

The Opportunity: (Night Shift) Medical Records Specialist

As a Medical Records Specialist, you will manage and organize patient records for home health clients in the United States. Your responsibilities include ensuring accuracy, maintaining compliance with healthcare regulations, and providing essential information to healthcare professionals to support high-quality patient care.

What We're Looking For

• Bachelor's degree in Nursing, Pharmacy, Biology, Physical Therapy, Occupational Therapy, or other Allied Health courses with at least 1 year of clinical experience (fresh graduates and those without a professional license are welcome to apply)
• Strong analytical and problem-solving skills
• Healthcare BPO experience with familiarity in electronic medical records and Medicare home health guidelines is a plus
• Able to work independently and in a team
• Willing to work onsite (IT Park, Lahug)

What's In It for You?

Great Work-Life Balance: Fixed night-shift schedule (9PM – 6AM)

Competitive Benefits:

• Paid vacation and sick leave
• HMO coverage
• Performance and attendance bonuses

Fun & Collaborative Workplace:

• Team-building events, seminars, and training programs
• Employee engagement activities
• Referral rewards when you bring your friends onboard

Professional Growth & Support:

• Continuous application of your clinical knowledge
• Career advancement and skill development
• Supportive working environment where your contributions are valued

Job Type: Full-time

Benefits:

• Company Christmas gift
• Health insurance

Connext is currently looking for a
Medical Records Analyst
who will be working
directly
with Connext's Client in the United States of America.

What's in it for you?

• Work from Home Setup
• Freelance Work
• 1 year contract with possibility of extension
• Shifting schedule

What is the job?

The
Medical Records Analyst
is responsible for reviewing Patient Care Reports (PCRs) in real time to ensure accuracy and compliance with client standards.

• Conduct real-time reviews of PCRs.
• Provide PCR technical support for each assigned market.
• Ensure that iterations are reviewed continuously until compliance is achieved, allowing the EMTS to proceed with the assignment.
• Provide assistance to the client in other areas as required.
• Extend support to the client POC and other team members, as necessary.

Qualifications:

• Bachelor's degree in nursing with relevant BPO healthcare experience.
• At least one (1) year of relevant experience in medical documentation review, healthcare compliance, or related support function.
• Demonstrates thorough knowledge of medical documentation and compliance, proficient with productivity and documentation systems
• Maintains high accuracy—spots PCR discrepancies and applies strong problem-solving and organization to drive efficiency
• Works independently and with EMTs/stakeholders; communicates clearly in English, providing actionable feedback and technical support

We're Hiring: Medical Records Assistant

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Medical Records Assistant to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: Medical Records Assistant

Work Arrangement: Work From Home

Location: Any CS Branch - Ortigas/Makati/Angeles/Mabalacat/Davao/Cebu/Bacolod

Schedule: Morning Shift

Job Description:

WFH - Work-From-Home (CS Everywhere) - A work setup with unlimited access to the office and combined the flexibility and cost savings that comes with working from world-class offices

We are seeking a highly organized and detail-oriented Medical Records Assistant to support our legal and case management teams. This individual will play a key role in ensuring timely and accurate collection and tracking of medical records, assisting with health insurance claims, and facilitating communication with medical providers.

Key Responsibilities:

• Initiate and follow up on requests for medical records from various healthcare providers via phone, email, fax, or online portals.
• Coordinate with subpoena services to obtain medical records when required.
• Open health insurance claims as needed for case support and tracking purposes.
• Contact medical providers and billing departments to confirm outstanding balances and request itemized bills or payment histories.
• Maintain accurate logs of all requests and responses, ensuring deadlines are met and follow-up task.

Qualification and requirements:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• 2+ years of experience in personal injury case management or similar legal support role.
• Excellent verbal and written communication skills with a client-first attitude.
• Strong organizational and time-management skills with attention to detail.
• Proficiency in case management software and Microsoft Office (Word, Excel, Outlook).
• Familiarity with medical terminology and treatment processes.
• Bilingual (English/Spanish) highly preferred.

Non-negotiable skills & requirements:

• Excellent verbal and written communication skills with a client-first attitude.
• Strong organizational and time-management skills with attention to detail.
• Proficiency in case management software and Microsoft Office (Word, Excel, Outlook).
• Familiarity with medical terminology and treatment processes.

Perks & Benefits (Work From Home)

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**

Job Summary/Description:

The Medical Records Clerk is responsible for managing and organizing medical records related to personal injury cases. This role plays a critical part in ensuring that all relevant medical documentation is accurately collected, maintained, and readily accessible to support legal teams in case preparation and litigation.

Key Responsibilities:

1. Medical Records Management:

a. Collect, organize, and maintain medical records for personal injury cases

b. Review and verify the accuracy and completeness of medical records received

c. Request missing or additional medical records from healthcare providers as needed

2. Document Preparation:

a. Prepare medical record summaries and chronologies for legal teams

b. Ensure all medical records are properly indexed, labeled, and filed for easy retrieval

c. Assist in the preparation of exhibits and evidence for legal proceedings

3. Data Entry and Database Management:

a. Input and update medical record information into the case management system

b. Maintain a detailed and organized electronic database of all medical records

4. Communication:

a. Liaise with healthcare providers, clients, and legal teams to obtain necessary medical records and clarify any discrepancies

b. Respond to inquiries regarding medical records and provide updates to legal teams as needed

5. Compliance and Confidentiality:

a. Ensure that all medical records are handled in accordance with HIPAA and other relevant privacy laws

b. Maintain strict confidentiality of all client and case information

6. Support Legal Team:

a. Assist attorneys and paralegals in the review and analysis of medical records

b. Provide support during discovery, deposition preparation, and trial as needed

7. Quality Control:

a. Conduct regular audits of medical records to ensure accuracy and completeness

b. Identify and address any issues related to the quality or availability of medical records

Requirements:

Education: High school diploma or equivalent; additional certification or training in medical records management or legal studies is a plus.

• (With relevant experience is an advantage)
• Previous experience in a legal setting, particularly in personal injury law, or experience with medical records management.

Skills:

• Strong organizational and time management skills.
• Attention to detail and accuracy in handling documents.
• Proficiency in Microsoft Office Suite, especially Word and Excel.
• Familiarity with legal and medical terminology.
• Excellent communication skills, both written and verbal.
• Ability to maintain confidentiality and handle sensitive information.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Application Question(s):

• How soon can you start for this position? (Immediately, 1-2 Weeks' Notice, Currently Rendering)
• We are located in Ortigas, Pasig. Are you amendable to Work On-Site? (Yes/No)
• We follow Pacific Standard Time zone. Are you amenable to work on a graveyard shift? (Yes/No)
• Expected Salary

Work Location: In person

The Head of the Medical Records Section is responsible for organizing and overseeing the

patient recordkeeping activities of the hospital. Key job results include medical records that are accurate, complete, confidential; recordkeeping activities that adhere to standards; and, satisfied customers.

PLANNING

1. Organizes the activities of the department.

1.1. Arranges schedule of staff duties.

1.2. Ensures adequacy of personnel.

1.3. Prepares and updates policies and standard operating procedures.

1.4. Plans for additional equipment.

1.5. Develops annual operating plans and budget and provides fiscal direction of the

department.

DOING / EXECUTION

1. Conducts motivational/inspirational sessions with staff.

2. Oversees housekeeping.

3.1. Ensures the cleanliness of the premises at all times.

3.2. Schedules pest-control and maintenance activities.

1. Responsible for oversight and quality of all patient record keeping activities of the hospital.

4.1. Organizes and coordinates staff and system pertaining to releasing, retrieving,

organizing and storing patient records.

4.2. Ensures all records are protected according to the Foundation's guidelines.

1. Strengthens professional competence through participation in continuing educational

programs.

1. Submits various reports.

2. Interviews job applicants.

3. Attends internal and external meetings when required.

4. Performs other related functions assigned by superiors.

CHECKING / MONITORING

1. Evaluates performance of subordinates.

2. Ensures records are complete, accurate and adhere to standards.

3. Ensures adherence to legal and organizational policies. 13. Ensures the operational efficiency of the department Minimizes wastage of supplies Monitors operating efficiency of the equipments. 14. Supervises Medical Record staffs' workload. ACTING / ADJUSTING 15. Coordinates with other departments on the completion of the patients' records. 16. Reviews and recommends changes in policies to improve operations. 17. Analyzes data reports on critical incidents/complaints concerning medical records services and personnel.

MINIMUM JOB REQUIREMENTS

Educational Qualification

· College Degree preferably any Medical related course

· Certified ICD 10 Coder

· Units in Master's Degree in Health Education

Experience

· At least 3 years experience as Medical Records Clerk

Job Type: Full-time

Benefits:

• Company Christmas gift
• Company events
• Employee discount
• On-site parking
• Paid training

Work Location: In person

Roles and Responsibilities:

• Prepares case reviews for Medical Directors by researching the appeal, reviewing applicable criteria, and analyzing the basis for the appeal
• Ensures timely review, processing, and response to appeal in accordance with State, Federal and NCQA standards
• Communicates with members, providers, facilities, and other departments regarding appeals requests
• Generates appropriate appeals resolution communication and reporting for the member and provider in accordance with company policies, State, Federal and NCQA standards
• Works with leadership to increase the consistency, efficiency, and appropriateness of responses of all appeals requests
• Partners with interdepartmental teams to improve clinical appeals processes and procedures to prevent recurrences based on industry best practices
• Individuals have a well-rounded knowledge of the policies and procedures for appeals processing, specifically Medicare and medical necessity review.
• Uses sound judgment, especially in non-routine appeals, to make decisions to keep the appeal process moving forward in accordance with contractual timeliness standards
• Maintain files on individual appeals by gathering, analyzing and reporting verbal and written member and provider appeals.
• Review claim appeal for reconsideration and recommend approvals/denials based on determination level or prepare for medical review presentation.
• Prepare case recommendations for medical review as necessary.

Requirements:

• 2 - 4 years of experience in processing appeals or utilization management
• RN - Registered Nurse – State required Licensure and/or Compact State Licensure
• Knowledge of utilization management processes
• Knowledge of NCQA, Medicare and Medicaid regulations
• Good communication (Demonstrate strong reading comprehension and writing skills)
• Able to work independently, strong analytic skills

Required shift timings:

US daytime

To manage all requests and follow-up on all medical records and billing requests for the firm in a timely and efficient manner.

Responsibilities:

a. Responsible for setting up all evaluation/treatment visits such as MRI's, physical therapy, injections, etc. when tasked by the paralegal.

b. Provide LOG and/or pay invoice for initial services rendered.

c. Responsible for reminding clients of upcoming appointments, if necessary.

d. Responsible for gathering medical records/bills from providers after treatment.

e. Medical Recaps f. Medical Chronology - After $100,000 in medicals, send to Paralegal Ease

g. Review records received to confirm records match what was ordered.

h. Records received daily through mail/fax are scanned by the receptionist.

i. Records received by email directly to the medical records clerk are attached to SA by the medical records clerk.

j. Indicate records received on the medical records tab, whether they are certified and that the request is complete (enter date).

k. Email attorney and paralegal medical records received by email.

l. Review records for consistency; treatment updates, recommendations, and/or references to additional treatment procedures (past or future).

m. Enter the new provider information into the medical provider tab. Make SA note and send to the attorney/paralegal team informing them of any new discovery in medical treatment info.

Requirements:

The candidates should have legal experience, preferably experience with Medicare, learn quickly, be proactive, and have a good level of English. The client's non-negotiables are C1 English, experience in legal firms related to medical procedures, no attrition alerts and someone who knows how to follow instructions.