24 Education jobs in Paco

The National Teachers College is in need of Early Childhood Education College Faculty

• Candidate must possess the following Bachelor Degree in Education:

- Elementary Education

- Early Childhood Education

• with Master's degree in Education (MA)
• Must have a Professional Teaching License (LPT)
• Required Language(s) English, Filipino
• Preferably 1-4 Yrs. Experienced Employee specialized in Education or equivalent.
• Required skill(s): General and Technical skills are required

Job Types: Full-time, Permanent

Pay: Php Php400.00 per hour

Benefits:

• Employee discount
• Health insurance
• Life insurance

Education:

• Master's (Required)

License/Certification:

• Licensed Professional Teacher (Required)

Work Location: In person

The National Teachers College is in need of College Faculty for School of Teacher Education

• Candidate must possess the following Bachelor Degree in Education:

- Culture and Arts Education

- Social Studies

- Elementary Education

- Early Childhood Education

• graduate of Master's degree in Education (MAEd)
• Must have a Professional Teaching License (LPT)
• Required Language(s) English, Filipino
• Preferably 1-4 Yrs. Experienced Employee specialized in Education or equivalent.
• Required skill(s): General and Technical skills are required

Job Types: Full-time, Permanent

Pay: Php Php400.00 per hour

Benefits:

• Employee discount
• Health insurance
• Life insurance

Education:

• Master's (Required)

License/Certification:

• Licensed Professional Teacher (Required)

Work Location: In person

We are a global international students recruitment agency for study abroad with 32 offices in 23 countries. We are looking for an Education Counsellor in our Manila, Pampanga, Tuguegarao and Cebu office branch.

JOB DESCRIPTION

• Provide information and consulting services to students who wish to study abroad

• Demonstrate sales and target achievement

• Take part in overall marketing and promotions of the company

• Establish good relationships with clients and partners

• Able to independently and manage the office branch

QUALIFICATION

• Candidate must possess at a Bachelor's Degree, Marketing or equivalent.

• 1-4 experienced employees specializing in Sales and Marketing.

• With 1- experience in related field is a plus but not necessary as training will be provided

• Strong Interpersonal skills and goal oriented

• Strong time management and organizational skills

• Ability to effectively as part of a team or independently

• Has excellent written and communication skills

• Proficient with using Microsoft Office programs and social media apps

• Able to full-time and travel when needed

Very good Incentives offered to qualified applicants

The company provides excellent training locally and overseas

If you think you are the person for the above job, please click "APPLY NOW" and be sure to upload your updated CV or resume through Jobstreet.

Qualifications:

• Bachelor's Degree in any related field
• Preferably with aligned/allied master's degree
• With Japanese Language Proficiency Test (JLPT) – Level N2
• With at least three (3) years of teaching and industry experience in related field.
• Preferably with research and publication experience
• Proficient in the use of Microsoft Office applications.
• Must be willing to work in NU East Ortigas

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Work Location: In person

Qualifications:

• Bachelor's Degree in related field (Literature, Philosophy, History, Humanities, or related liberal arts disciplines)
• With aligned/allied master's degree and/or Doctorate Degree.
• With at least three (3) years of teaching and industry experience in related field.
• Preferably with research and publication experience
• Proficient in the use of Microsoft Office applications.
• Must be willing to work in NU East Ortigas

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

Customer Education and Enablement Professional is an implementation offering that provides a comprehensive level of engagement to our customers. We tailor each customer's onboarding and enablement experience to reflect their specific business need. We facilitate education sessions, help manage the change to our software, smooth the transition between departments, and continue building on the partnership our sales and implementation teams have established. With each engagement we seek to provide the right product knowledge to the right people at the right time. The Customer Education and Enablement Professional provides remote consultation, guidance, and training prior to, during, and after project go live. We work closely with site admins, managers, supervisors & agents to understand exactly where their pain points are (or where they are going to be), and then partner with them until they demonstrate proficiencies in all areas of the platform. Our customers will not transition out of onboarding until the Customer Education and Enablement Professional has signed off that these proficiencies have been demonstrated.

Client interaction will be done over the phone and/or via virtual meeting platforms, with face-to-face meetings as deemed necessary and/or appropriate, as may be outlined in the customer's contract. The Customer Education and Enablement Professional will work both independently and in concert with the Professional Services, Technical Services and Education Services teams. Together, these teams are responsible to ensure both customer longevity and systematic growth. The Customer Education and Enablement Professional is also an organizational leader and is expected to serve as a mentor and coach for junior staff.

How will you make an impact?

• Become intimately familiar with a customer's contact center and business to become the trusted advisor to the customer through their NICE education and onboarding process.
• Set and manage customer expectations and ensures education and onboarding goals align with customer goals/KPIs.
• Create education/onboarding plans for customers and executes on those plans.
• Provide initial assessment meetings and possibly onsite visits to coordinate and conduct training and consulting, as appropriate.
• Contribute to business area assessment, user needs analysis, and product configuration recommendation.
• Contextualize product knowledge for customers and helps institute best practices with product configuration and education processes.
• Act as an education and product knowledge resource to the customer during the post go live phase of a project.
• Proactively and effectively identify customer needs and overcomes objections to proposed solutions by performing benefits assessments for customers and gaining detailed understanding of their environment.
• Provide insight and feedback on technical issues to immediate supervisor and other outside groups.
• Work with NiCE Implementation Team to play a role in smooth customer implementations by providing on-site assistance as directed and providing appropriate feedback to the greater sales team post turn up.
• Always follows the company Code of Ethics and NiCE policies and procedures.
• Communicate in an effective and professional way with customers in and outside of NiCE
• Regularly work a flexible schedule and may occasionally need to be available for off-hour activities.
• Maintain a working knowledge of NiCE products/services, competitive product lines, differentiators, and industry trends through self-education and NiCE's resources.
• Develop and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities, and next steps.
• Work directly with NiCE product management to deliver feedback from clients to best facilitate ideas and drive innovation for future product enhancements and development.
• Provide product configuration and, in some cases, IVR scripting as required.
• Minimize NiCE's exposure to various contract liabilities by keeping project and task commitments. This includes applying an appropriate amount of tact by handling delicate situations appropriately to maximize customer satisfaction.
• Answer trouble calls/reports.
• Provide onsite and remote training, as required to ensure knowledge retention and comfort on the platform.
• Deliver help documentation and support, as needed.
• Provide escalated support to related corporate departments.
• Act as a product subject matter expert to cross-functional NiCE departments.
• Submit entries into a knowledge base designed to address common questions, advanced techniques, and best practices.
• Review service contacts, solutions overviews, statements of work, and other documents to align onboarding and training activities with intended goals and products purchased.

Have you got what it takes?

• BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required.
• 5+ years in a service role in software, customer service, call/contact center, service delivery, or customer education and training
• Knowledge and experience with call/contact center metrics and operations
• Business to business consulting experience
• Business to business customer education experience
• Demonstrated technical problem-solving proficiency
• Excellent customer service and communication skills, both verbal and written
• Ability to appropriately prioritize and execute on assigned work in a fast-paced environment
• Proficient in Microsoft Office applications
• Able to work with little supervision and complete projects

You're a great fit if you…

• You can assess needs and consult on meeting those needs according to established best practices and standard operating procedures.
• You can take complex technical concepts and clearly explain them to technical and non-technical audiences
• You're a natural teacher — people come to you when they want to learn a new skill, even if it's not something you're an expert in
• You love being an expert, and you constantly (and creatively) seek out how to become the expert on new topics
• You can be both strategic and execute on a strategy
• People love working on projects with you
• You're passionate about improving the lives of the people you work with, and you believe new skills and additional knowledge are one way to do that

You will have an advantage if you also have:

• Business to business software training experience
• Experience in contact center operations or agent management
• Experience with the NiCE CXone Mpower Omnichannel Routing product

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8890

Reporting into: Manager, Education, CX

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Job Functions:

• Open and maintain client accounts by recording account information and monitoring from sales team.
• Selecting and explaining the best solution or pathway to take, ensure that they are convinced with the truthful of Secure Visa's services.
• Recommend potential services by collecting customer information and analyzing customer profile.
• Prepare service reports by collecting and analyzing customer information.
• Manage large amounts of incoming calls.
• Generate sales leads and follow communication procedures, guidelines, and policies.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/team sales targets and call handling quotas.
• Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Resolve customer complaints via phone, email, mail or social media (as necessary).

Job Qualifications:

• Bachelor's degree or equivalent experience preferred
• 2 years of customer service and 3 years sales experience preferred
• Ability to cooperate with and support other members of customer service & sales team
• Strong verbal communication skills in the English language
• Willingness to interact daily with customers from a wide range of cultures and backgrounds
• Must be comfortable working independently and making minor decisions without direct supervision
• Good sense of organization and keen attention to detail
• Knowledge of customer service & sales, best practices, and desire to participate in trainings and professional development
• Ability to perform well in a fast-paced working environment

Job Types: Permanent, Fixed term

Contract length: 3 months

Pay: From Php20,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee
• Work from home

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: Remote

Job Responsibilities:

• Generate leads or clients through field work, webinars, or events.
• Conduct initial consultations with clients to understand their educational goals and aspirations overseas.
• Provide detailed information about the education system overseas, including admission requirements and course options.
• Based on clients' qualifications and experience, recommend the most suitable programs and institutions in overseas.
• Brief clients about the costs associated with studying overseas including tuition fees, living expenses, and other related costs.
• Verify the accuracy and correctness of all information provided by clients to ensure seamless processing of their applications.
• Stay informed about the latest laws, regulations, and Standard Operating Procedures (SOPs) related to different types of visas overseas.
• Respond promptly to clients' questions and concerns throughout the application process.
• Manage administrative tasks, including maintaining accurate records and filing documents.
  • Perform other duties as assigned by the Director.

Job Qualifications:

• A graduate of a Bachelor's degree.
• Outstanding verbal communication skills, with the ability to negotiate effectively and build strong relationships with clients and colleagues.
• Capable of working under pressure and meeting tight deadlines while maintaining a high level of customer service and attention to detail.
• Proven ability to manage and prioritize multiple tasks simultaneously, with a strong focus on meeting and exceeding set goals and deadlines.
• Motivated, energetic, and able to work collaboratively as part of a team to achieve shared goals and objectives.
• Proficient in Microsoft Office and other software.