4,924 Ecommerce Sales jobs in the Philippines

About the Role:

We're looking for a reliable and hardworking ecommerce and operation staff to help us with our Shopee and Facebook selling activities. If you enjoy organizing things, chatting with customers, and keeping online shops running smoothly, this role is for you

What You'll Do:

• Upload and update products on Shopee (photos, prices, descriptions).
• Check stock levels and make sure listings are always updated.
• Set up discounts, bundles, and promos.
• Use Shopee tools like My Campaigns and Chat Broadcast.
• Help monitor orders and assist with packing/fulfillment.
• Reply to customer inquiries on Shopee and Facebook.
• Process orders from Facebook posts or Messenger.
• Coordinate with the packing team for deliveries.
• Assist with live selling (schedule sessions, promote items, monitor engagement).
• Talk to suppliers about stocks, pricing, and restocks.
• Prepare monthly sales reports and coordinate with the accountant.
• Help with filing and organizing company documents.
• Support the team with day-to-day tasks.

What We're Looking For:

• Someone organized and detail-oriented.
• Good at communicating with customers online.
• Comfortable using Shopee and Facebook for selling.
• Willing to learn and able to multitask.
• A team player with a positive attitude.

Note:

• This is an office-based job (not work-from-home).
• For applicants from the province: Stay-in accommodation is available for a minimal weekly fee if you are willing to relocate.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Employee discount
• Promotion to permanent employee

Ability to commute/relocate:

• Caloocan City Central Post Office: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: In person

Mandaluyong City, PhilippinesEcommerceFull time

The Ecommerce Sales Manager will be responsible for driving the strategic direction, growth, and profitability of online sales channels. The Ecommerce Sales Manager will lead a team of talented professionals and work closely with other departments to develop effective initiatives, and marketing strategies to maximize online presence and sales targets.

Key Responsibilities:

• Develop and implement comprehensive ecommerce sales strategies across platforms that align with the company's overall objectives and revenue targets.
• Analyze market trends, consumer behavior, and competitive landscape to identify new opportunities and adapt strategies accordingly.
• Collaborate with marketing teams to create effective digital marketing campaigns, promotions, and initiatives that drive traffic, conversion rates, and customer engagement.
• Monitor and optimize the performance of online sales channels, leveraging data analytics and insights to identify areas for improvement and implement corrective measures.
• Ensure seamless coordination between sales, marketing, and supply chain teams to streamline operations and enhance the overall customer experience.
• Develop and manage the ecommerce sales budget, allocating resources effectively and ensuring efficient cost management.
• Stay updated with industry trends, technological advancements, and best practices in ecommerce sales to maintain the company's competitive edge.

Qualifications:

• Passionate about ecommerce, online platforms, and new digital trends
• Proficient in data analysis and interpretation, with the ability to make data-driven decisions and optimize sales performance.
• Bachelor's degree in business administration, Marketing, or a related field
• Minimum of 5 years of experience in ecommerce sales, with at least 2 years in a managerial role.
• Proven track record of driving significant revenue growth through ecommerce platforms and partnerships.
• Excellent understanding of digital marketing strategies, SEO, SEM, and online customer acquisition.

Mandaluyong CityEcommerceFull time

JOB SUMMARY: As the E-commerce Sales Analyst (Customer Success), you will be the primary point of contact for our online shoppers, providing timely, accurate, and empathetic support across various digital channels (chat, email, and phone). You will play a crucial role in managing pre-sales inquiries, order fulfillment questions, post-purchase support, and ensuring a delightful end-to-end shopping experience. This role has a strong emphasis on achieving key performance indicators (KPIs) related to customer satisfaction, efficiency, and resolving e-commerce specific challenges.

Key Responsibilities:

• Handle all customer inquiries (product details, order status, shipping, returns, exchanges, website issues, pre-order) across chat, email and phone, aiming for high First Contact Resolution (FCR)
• Achieve target Response Times and maintain an optimal Average Handling Time (AHT) to ensure efficient service delivery
• Identify and act on opportunities to upsell and assist with cart completion, contributing to chat guided sales targets and improving the stores' conversion rates
• Proactively identify customer trends and pain points to inform improvements in products, services, and online processes, including coordination with Logistics, Marketing, IT, and Warehouse teams to resolve complex customer issues swiftly and effectively, ensuring a seamless customer journey
• Report customer insights from chat interactions and share actionable items with the sales team to improve conversion and overall customer experience
• Maintain up-to-date knowledge of product catalog, promotions, shipping policies, and industry best practices
• Aid in e-commerce livestreams through providing valuable responses to viewers' inquiries
• Respond to customer reviews, solving customer concerns as needed, across all platforms
• Drive high Customer Satisfaction (CSAT) scores and positive Net Promoter Scores (NPS) by empathetically resolving issues and enhancing the customer journey

Qualifications:

• Excellent communication skills (written and verbal English)
• Passionate in helping people, with the ability to listen attentively, understand customer emotions and needs, and respond with patience and genuine care
• Solutions-oriented and agile mindset, with a proven ability to quickly adapt to changing priorities and find effective resolutions
• Willingness to work 6 days a week with flexible hours, which may include nights, weekends, or shifting schedules, as needed
• Experience in an E-commerce customer service role, preferably in consumer electronics or retail is a plus
• Strong computer literacy, including experience with MS Office applications
• High school graduate. Bachelor's degree in Business, Communications, or related field is a plus

Benefits:

• Basic Pay
• Government-mandated contributions
• Sick Leaves and Vacation Leaves upon hiring

Perks:

• HMO
• Merit-based incentives
• Employee discount

Aircon Business Unit

We are seeking a driven and results-oriented Sales Supervisor / Assistant Sales Manager to lead our e-commerce sales team. The role is responsible for achieving sales targets, managing a team of sales specialists, and ensuring excellent customer engagement. The ideal candidate will have a strong background in e-commerce, digital sales strategies, and people management, with a proven ability to drive growth in an online business environment.

⸻

Key Responsibilities

Sales & Performance Management

• Achieve and exceed monthly and quarterly sales targets for the e-commerce platform.

• Develop and implement strategies to drive sales conversions, upselling, and cross-selling.

• Monitor KPIs (conversion rate, AOV, retention, etc.) and provide actionable insights to improve performance.

• Generate regular sales reports and present performance updates to management.

Team Leadership

• Lead, coach, and mentor a team of sales specialists to achieve individual and team goals.

• Set clear performance expectations and monitor daily activities.

• Conduct regular training sessions on product knowledge, sales techniques, and e-commerce tools.

• Motivate the team to maintain high levels of productivity and customer service.

Customer & Market Insights

• Monitor customer behavior, preferences, and feedback to adjust sales strategies.

• Stay updated on e-commerce trends, competitor activities, and market opportunities.

• Work closely with marketing, operations, and customer support to ensure seamless customer experience.

Process & Systems Management

• Ensure proper use of CRM, sales dashboards, and other digital tools to track leads and sales performance.

• Develop and optimize sales workflows and SOPs for efficiency.

• Collaborate with backend/admin teams to resolve escalations and improve processes.

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Skills & Qualifications

Required Skills

• Strong leadership and people management skills.

• Excellent communication, negotiation, and presentation abilities.

• Data-driven mindset with strong analytical and reporting skills.

• Proficiency in e-commerce platforms, CRM systems, and sales dashboards.

• Ability to coach, motivate, and drive a sales team toward targets.

Qualifications

• Bachelor's degree in Business, Marketing, or related field (preferred).

• At least 3–5 years of sales experience with 1–2 years in a supervisory/assistant manager role (e-commerce or retail sales experience preferred).

• Proven track record of meeting or exceeding sales targets.

• Familiarity with online selling channels, digital marketing, and customer lifecycle management.

• Strong organizational skills and ability to multitask in a fast-paced environment.

The Sales Operations Associate will manage the daily eCommerce sales operations for the operations of the Singapore office.

Key Responsibilities:

Product Portfolio Management

• Competitor analysis – Product pricing and market research to benchmark against competitors' products
• Updating inventory and promotions pricing for online channels
• Supporting coordination with eCommerce partners like Lazada, Shopee and others
• Creating and updating product content on online Ecommerce stores

Customer Experience

• Cresting the optimal post purchase customer experience
• Collaborate with eCommerce partner couriers to track KPIs and optimize process efficiency
• Coordinating with different internal stakeholders on any misplaced orders, wrong deliveries, etc.
• Special projects: Customer Failed Transaction outreach
• Analysis: Reviewing sales performance, operational KPIs, etc

Other tasks

• Order Management: working with different stakeholders to process orders and make sure that customers have an excellent customer journey
• Invoicing and dispute management
• Market research and data collection

Qualifications:

• Bachelor's Degree in business, operations or other related course - fresh graduates and experienced team members are welcome to apply
• Highly interested in eCommerce and retail industry
• Ability to manage multiple projects and meet critical deadlines concurrently, showing time management and prioritization skills
• Detail-oriented and work well under pressure with tight timelines
• Competent in MS Office applications
• Basic knowledge on e-commerce web frameworks or tools is a plus, e.g. WooCommerce, Shopify, HTML, CSS

You are an ideal candidate if you are:

• Entrepreneurial:
  We are a team that is nimble and quick to adapt. There will be minimal to no hand-holding – this environment is perfect for someone who is independent, self driven and looking for growth opportunities.
• An excellent communicator:
  We speak quickly and act quickly. This requires concise and efficient communication .
• Comfortable giving and receiving feedback: We believe in radical candor. Everyone is empowered to speak their mind and constantly share feedback.
• Love adopting new technology and software tools
  (e.g. Google Docs, Google Sheets, Slack, Asana, Xer, etc): We are always on the lookout for new tools that will make our own work more efficient.
• Data driven:
  We love numbers and data. We make decisions based on quantitative figures.
• Customer-centric:
  We do whatever it takes to satisfy our customers.

The Sales Operations Associate will manage the daily eCommerce sales operations for the operations of the Singapore office.

Key Responsibilities:

Product Portfolio Management

• Competitor analysis – Product pricing and market research to benchmark against competitors' products
• Updating inventory and promotions pricing for online channels
• Supporting coordination with eCommerce partners like Lazada, Shopee and others
• Creating and updating product content on online Ecommerce stores

Customer Experience

• Cresting the optimal post purchase customer experience
• Collaborate with eCommerce partner couriers to track KPIs and optimize process efficiency
• Coordinating with different internal stakeholders on any misplaced orders, wrong deliveries, etc.
• Special projects: Customer Failed Transaction outreach
• Analysis: Reviewing sales performance, operational KPIs, etc

Other tasks

• Order Management: working with different stakeholders to process orders and make sure that customers have an excellent customer journey
• Invoicing and dispute management
• Market research and data collection

Qualifications:

• Bachelor's Degree in business, operations or other related course
• Highly interested in eCommerce and retail industry
• Ability to manage multiple projects and meet critical deadlines concurrently, showing time management and prioritization skills
• Detail-oriented and work well under pressure with tight timelines
• Competent in MS Office applications
• Basic knowledge on e-commerce web frameworks or tools is a plus, e.g. WooCommerce, Shopify, HTML, CSS

You are an ideal candidate if you are:

Entrepreneurial: We are a team that is nimble and quick to adapt. There will be minimal to no hand-holding – this environment is perfect for someone who is independent, self driven and looking for growth opportunities.

An excellent communicator: We speak quickly and act quickly. This requires concise and efficient communication .Comfortable giving and receiving feedback: We believe in radical candor. Everyone is empowered to speak their mind and constantly share feedback.

Love adopting new technology and software tools (e.g. Google Docs, Google Sheets, Slack, Asana, Xer, etc): We are always on the lookout for new tools that will make our own work more efficient.

Data driven: We love numbers and data. We make decisions based on quantitative figures.

Customer-centric: We do whatever it takes to satisfy our customers.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Work from home

Work Location: In person

Taguig,Metro Manila

Full Time

The Sales Operations Associate will manage the daily eCommerce sales operations for the operations of the Singapore office.

Key Responsibilities:

Product Portfolio Management

Competitor analysis – Product pricing and market research to benchmark against competitors' products

Updating inventory and promotions pricing for online channels

Supporting coordination with eCommerce partners like Lazada, Shopee and others

Creating and updating product content on online Ecommerce stores

Customer Experience

Cresting the optimal post purchase customer experience

Collaborate with eCommerce partner couriers to track KPIs and optimize process efficiency

Coordinating with different internal stakeholders on any misplaced orders, wrong deliveries, etc.

Special projects: Customer Failed Transaction outreach

Analysis: Reviewing sales performance, operational KPIs, etc

Other tasks

Order Management: working with different stakeholders to process orders and make sure that customers have an excellent customer journey

Invoicing and dispute management

Market research and data collection

Qualifications:

Bachelor's Degree in business, operations or other related course

Highly interested in eCommerce and retail industry

Ability to manage multiple projects and meet critical deadlines concurrently, showing time management and prioritization skills

Detail-oriented and work well under pressure with tight timelines

Competent in MS Office applications

Basic knowledge on e-commerce web frameworks or tools is a plus, e.g. WooCommerce, Shopify, HTML, CSS

You are an ideal candidate if you are:

Entrepreneurial: We are a team that is nimble and quick to adapt. There will be minimal to no hand-holding – this environment is perfect for someone who is independent, self driven and looking for growth opportunities.

An excellent communicator: We speak quickly and act quickly. This requires concise and efficient communication .

Comfortable giving and receiving feedback: We believe in radical candor. Everyone is empowered to speak their mind and constantly share feedback.

Love adopting new technology and software tools (e.g. Google Docs, Google Sheets, Slack, Asana, Xer, etc): We are always on the lookout for new tools that will make our own work more efficient.

Data driven: We love numbers and data. We make decisions based on quantitative figures.

Customer-centric: We do whatever it takes to satisfy our customers.