45 E Learning jobs in the Philippines

Learning Consultant

Manulife

Posted 7 days ago

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Job Description

The **Learning Consultant** reports to the Manager of Leadership Development and conducts training/development needs analysis and assessment and development and implements specific training and development programs and initiatives to meet assessed needs.
**Position Responsibilities:**
+ Develop and oversee the execution of small-scale training program
+ Lead the end-to-end project management of learning programs within the team
+ Lead or assist in conceptualization, preparation and implementation of program development activities
+ Work and develop relationships with trainers, experts, learning champions and other stakeholders to proactively drive execution
+ Evaluate the effectiveness of the learning program and identify opportunities and/or provide solutions for improvement
+ Perform vendor management for courses necessary in the development of the program
+ Support the learning business partner in managing stakeholders on function's learning and development priorities
+ Facilitate professional and leadership development offerings/courses
**Required Qualifications:**
+ University graduate of any business-related course
+ Must have at least 4-5 years' experience in Learning and Development/OD/Talent and or related fields combined
+ 1-2 years relevant work experience in managing and executing programs
+ Experience in process improvement and project management is a plus
+ Experience in eLearning instructional design is a plus
+ Strong Program Design, Delivery and Evaluation
+ Excellent presentation and facilitation skills
+ Agile project management skills
+ Strong Program Design, Delivery and Evaluation
+ Excellent presentation and facilitation skills
+ Agile project management skills
+ Ability to proactively respond to situations
+ Excellent analytical and problem-solving skills
+ Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must). Proficient in MS Office suite including Outlook, Word, Power Point, and Project.
+ Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Learning Consultant

Manulife

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

The **Learning Consultant** reports to the Manager of Leadership Development and conducts training/development needs analysis and assessment and development and implements specific training and development programs and initiatives to meet assessed needs.
**Position Responsibilities:**
+ Develop and oversee the execution of small-scale training program
+ Lead the end-to-end project management of learning programs within the team
+ Lead or assist in conceptualization, preparation and implementation of program development activities
+ Work and develop relationships with trainers, experts, learning champions and other stakeholders to proactively drive execution
+ Evaluate the effectiveness of the learning program and identify opportunities and/or provide solutions for improvement
+ Perform vendor management for courses necessary in the development of the program
+ Support the learning business partner in managing stakeholders on function's learning and development priorities
+ Facilitate professional and leadership development offerings/courses
**Required Qualifications:**
+ University graduate of any business-related course
+ Must have at least 4-5 years' experience in Learning and Development/OD/Talent and or related fields combined
+ 1-2 years relevant work experience in managing and executing programs
+ Experience in process improvement and project management is a plus
+ Experience in eLearning instructional design is a plus
+ Strong Program Design, Delivery and Evaluation
+ Excellent presentation and facilitation skills
+ Agile project management skills
+ Strong Program Design, Delivery and Evaluation
+ Excellent presentation and facilitation skills
+ Agile project management skills
+ Ability to proactively respond to situations
+ Excellent analytical and problem-solving skills
+ Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must). Proficient in MS Office suite including Outlook, Word, Power Point, and Project.
+ Ability to work in an ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

GBS Enterprise Learning Enterprise Learning Business Partner

Makati City, National Capital Region ADP

Posted 22 days ago

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Job Description

**Job Responsibilities:**
+ This position is responsible for the execution of a systematic process of discovering, analyzing, and providing learning solutions that support business unit goals and strategic objectives.
+ Responsible to work with training leaders to ensure all new hire batches are trained effectively.
+ Work with BU leaders to understand the training needs of new and tenured associates to create Advancing Proficiency programs.
+ Identifies and defines success measures for training interventions to evaluate the performance and business impact of learning solutions.
+ Gathers and analyzes data for the purpose of suggesting actions that drive continuous improvement and learning culture.
+ Manage learning projects like New Hire training programs, Yearend, Product releases, tenured associate training programs etc.
+ Should be able to consult with business to ascertain effective learning solutions to improve associate performance.
+ Provides insight to and influences the overall business unit learning strategy.
+ This role is the single point of contact between the business and Enterprise Learning, providing alignment between BU specific goals and Enterprise Learning strategy.
+ Provides recommendations for actions to improve BU performance. Advocates on behalf of the business and updates business partners regarding services available from Enterprise Learning.
---
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
This advertiser has chosen not to accept applicants from your region.

Learning & Development Manager

National Capital Region, National Capital Region Cathay Land Inc

Posted today

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Job Description

Your Role:
br>Lead learning & development initiatives by identifying training needs and designing engaging programs.

Develop and conduct training sessions, webinars, and assessments to equip our sales team with essential knowledge and skills.

Stay ahead of industry trends and bring fresh, innovative ideas to our training modules.

Evaluate training effectiveness and continuously improve learning strategies.

Collaborate with key departments to ensure consistency and accuracy in all training materials.

Support the Training and Sales Recruitment Head in implementing training activities and preparing learning materials.



What We’re Looking For: < r>
Bachelor’s degree in any 4-year course. < r>
5-10 years of experience in sales training & development, preferably from a developer.

Excellent communication skills in English (both written and verbal).

Proficiency in Microsoft PowerPoint, Word, and Excel.

A team player with the ability to work independently and with minimal supervision.

Highly organized and detail-oriented.

Willing to work on-site in Ortigas (Galleria Corporate Center).
This advertiser has chosen not to accept applicants from your region.

Learning Designer - WFH

National Capital Region, National Capital Region TASQ Staffing Solutions

Posted 17 days ago

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Job Description

About the job: Instructional Designer, Digital Learning
br>Responsibilities and Duties

Designs and develops materials, programs, curriculum, and course-level content to support online training that will facilitate structured course requirements through classroom and self-learning options.

Uses authoring tools like PowerPoint, Word, the Articulate 360 platform, Adobe Creative Cloud, and video editing/production to design and deliver engaging instructor-led content and micro-learning modules. Cognota experience is a plus.

Creates engaging content for a virtual or physical classroom environment, based on provided materials, ideas, and data gathering with stakeholders.

Develops learning deliverables in various engaging formats (e.g., courses, games, videos, quizzes, etc.) that appeal to various learning styles and career levels.

Uses adult learning models as a guide. Example: Agile, ADDIE, and Dick & Carey models.

Produces outputs on time and on budget that align with training roadmap.

Works in a fast-paced, constantly changing environment.

Engages with stakeholders and program SMEs to understand needs and deliver accurate, high-quality training materials.

Design templates and master files for training materials.

Develops instructor manuals, rubrics, and other facilitator tools.

Understands branding and digital pixel size outputs.

Additional duties as assigned by leadership.

Required Knowledge and Skills

Ability to work independently (virtually) and guide discussions to draw out learning requirements

Ability to consult, communicate, and engage SMEs and stakeholders to understand and develop learning materials to address performance or skills gaps.

Ability to work on multiple initiatives concurrently

Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate)

Disciplined in technical writing and documentation

Excellent organizational skills

Strong interpersonal, presentation, and facilitation skills

Knowledge of online, instructor-led, and e-learning software packages

Knowledge of adult learning theories and industry best practices in facilitation, training, and blended learning solutions


Job Overview

The instructional designer for digital learning creates content for multiple learning modalities (instructor-led (ILT), webinars (VILT), eLearning (digital) video, etc.) but will be primarily focused on eLearning, microlearning content, and learning validation activities. Storyboard creation of content that is handed off to digital developers to bring to life.

This role supports our Learning Management System for the company's internal training needs as well as clients. The ideal candidate will have a passion for storytelling and creating an engaging user experience.
This advertiser has chosen not to accept applicants from your region.

Digital Learning Consultant

Taguig, National Capital Region J-K Network Services

Posted 20 days ago

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Job Description

Client Profile: This company is a global ownership base and have over 800 customers. They offer consulting services, digital, IT solutions, and other services.
br>Position: Digital Learning Consultant
Company Industry: BPO Company/ IT Company
Location: Mandaluyong
Salary Offer: Php 80,000
Work Schedule: Shifting Schedule
Work Set Up: Hybrid Set up

Benefits:
Health Insurance (HMO)
Life Insurance
Maternity leave
Paternity leave
Loyalty Gift
Christmas Gift
Night Differential pay
Allowances
Company-sponsored training's, upskilling, and certification
Flexible Working Arrangements
Healthy and Encouraging Work Environment
Travel Opportunities abroad.

Job Requirements:
Bachelors Degree in any related course.
At least 3 years of proven experience in content development and instructional designing.
Experience in reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides is a big advantage.
Amendable to work in a shifting schedule.
Amendable to work onsite.

Job Responsibilities:
Conduct thorough assessments to understand an organization's learning needs, identify skill gaps, and align training objectives with business goals.
Create detailed course outlines, design engaging learning content, and incorporate interactive elements to maximize learner engagement.
Provide guidance on deploying learning programs, managing user access, and monitoring learner progress.
Analyze training data to measure the impact of digital learning initiatives and identify areas for improvement.

Recruitment Process: (Online)
HR Interview
Second Interview
Final Interview
Job Offer
This advertiser has chosen not to accept applicants from your region.

Learning Business Partner

Manulife

Posted 20 days ago

Job Viewed

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Job Description

**Job Responsibilities**
1. Strategic Partnership & Learning Intake
+ Serve as a performance consultant and strategic advisor to assigned business units.
+ Stay current on business priorities and proactively recommend aligned learning solutions.
+ Educate business partners on when and how learning interventions add value.
+ Conduct in-depth needs assessments and root cause analyses to validate learning requests.
+ Triage and scope incoming requests, communicating rationale for out-of-scope items and recommending alternatives.
+ Collaborate with:
+ Design & Facilitation Leads on solution development and capacity planning.
+ Learning Project Managers to manage mid-to-large scale initiatives.
+ Community Engagement Consultant to embed retention strategies.
+ Support Coordinator for scheduling and reporting logistics.
+ Host regular update meetings with business partners to share progress and timelines.
2. Learning Metrics & Continuous Improvement
+ Evaluate learning effectiveness and attribution to business results using multi-level evaluation models.
+ Analyze operational and learning metrics to identify trends and inform decision-making.
+ Recommend adjustments to learning programs based on post-delivery engagement and performance data.
+ Participate in operational meetings to assess learning impact and communicate findings.
+ Identify and share best practices across L&D and business units.
+ Continuously seek opportunities to streamline processes and enhance service delivery.
3. Team Collaboration & Resource Management
+ Coordinate work distribution across the learning team to ensure timely, high-quality delivery.
+ Adjust plans and resources in response to shifting priorities or change requests.
+ Provide backup support for facilitation or producer roles as needed.
+ Act as deputy for the Learning Manager when required.
**Required Qualifications**
+ 3+ years of experience in a learning and development role.
+ Deep understanding of learning strategies, methodologies, and best practices.
+ Strong analytical skills with the ability to interpret data and identify actionable insights.
+ Customer-obsessed mindset with strong relationship-building and influencing skills.
+ Excellent communication and change management capabilities.
+ Ability to prioritize, adapt, and thrive in a dynamic environment.
**Preferred Qualifications**
+ Experience with Agile methodologies or certification
+ Lean/Six Sigma knowledge
+ Financial services experience
+ Knowledge of John Hancock's business, products, or services
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
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Learning Business Partner

Manulife

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Responsibilities**
1. Strategic Partnership & Learning Intake
+ Serve as a performance consultant and strategic advisor to assigned business units.
+ Stay current on business priorities and proactively recommend aligned learning solutions.
+ Educate business partners on when and how learning interventions add value.
+ Conduct in-depth needs assessments and root cause analyses to validate learning requests.
+ Triage and scope incoming requests, communicating rationale for out-of-scope items and recommending alternatives.
+ Collaborate with:
+ Design & Facilitation Leads on solution development and capacity planning.
+ Learning Project Managers to manage mid-to-large scale initiatives.
+ Community Engagement Consultant to embed retention strategies.
+ Support Coordinator for scheduling and reporting logistics.
+ Host regular update meetings with business partners to share progress and timelines.
2. Learning Metrics & Continuous Improvement
+ Evaluate learning effectiveness and attribution to business results using multi-level evaluation models.
+ Analyze operational and learning metrics to identify trends and inform decision-making.
+ Recommend adjustments to learning programs based on post-delivery engagement and performance data.
+ Participate in operational meetings to assess learning impact and communicate findings.
+ Identify and share best practices across L&D and business units.
+ Continuously seek opportunities to streamline processes and enhance service delivery.
3. Team Collaboration & Resource Management
+ Coordinate work distribution across the learning team to ensure timely, high-quality delivery.
+ Adjust plans and resources in response to shifting priorities or change requests.
+ Provide backup support for facilitation or producer roles as needed.
+ Act as deputy for the Learning Manager when required.
**Required Qualifications**
+ 3+ years of experience in a learning and development role.
+ Deep understanding of learning strategies, methodologies, and best practices.
+ Strong analytical skills with the ability to interpret data and identify actionable insights.
+ Customer-obsessed mindset with strong relationship-building and influencing skills.
+ Excellent communication and change management capabilities.
+ Ability to prioritize, adapt, and thrive in a dynamic environment.
**Preferred Qualifications**
+ Experience with Agile methodologies or certification
+ Lean/Six Sigma knowledge
+ Financial services experience
+ Knowledge of John Hancock's business, products, or services
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.

Learning and Development Manager

National Capital Region, National Capital Region PESO Resources Development Corp

Posted 2 days ago

Job Viewed

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Job Description

The Learning and Development Manager is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.
br>Core Skills:
• Excellent verbal and written communication skills. < r>• trong presentation skills. < r>• A ept with a variety of multimedia training platforms and methods. < r>• A ility to evaluate and research training options and alternatives. < r>• A ility to design and implement effective training and development. < r>
Duties and Responsibilities:
• C nducts annual training and development needs assessment. < r>• D velops training and development programs and objectives. < r>• A ministers spending against the departmental budget. < r>• O tains and /or develops effective training materials utilizing a variety of media. < r>• T ains and coaches managers, supervisors and others involved in employee development efforts. < r>• P ans, organizes, facilitates and orders supplies for employee development and training events. < r>• D velops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources. < r>• E emplifies the desired culture and philosophies of the organization. < r>• W rks effectively as a team member with other members of management and the HR staff. < r>• M difies programs as needed. < r>• C nducts follow-up studies of all completed training to evaluate and measure results. < r>
Qualification Requirement:
• M ntal Skills, Knowledge and Judgement < r>• B c or BA degree in Business, Psychology or other related area. < r>• C rtified Professional in Learning and Performance (CPLP) credential preferred. < r>
Work Experience:
• F ve years of experience designing and implementing employee development programs. < r>• S gnificant experience with effective learning and development methods < r>• E perience in project management and budgeting < r>• G od knowledge of e-learning platforms and practices < r>• P actical experience with MS Office and Learning Management Systems (LMS) < r>• S rong communication and negotiation skills, with a good ability to build relations with employees and vendors; < r>• S rong organizational skills with business-oriented thinking.
This advertiser has chosen not to accept applicants from your region.

Learning Specialist - Cebu Onsite

Cebu, Cebu OfficePartners360 (OP360)

Posted 5 days ago

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Job Description

ABOUT THE ROLE:
We’re looking for a Customer Education/Training Specialist to lead onboarding and training sessions for our clients. In this role, you'll help customers understand and use our software effectively, drive product adoption, and support overall customer success. You’ll play a key role in ensuring customers feel confident and supported while using our platform. br>
This is an exciting opportunity for someone passionate about customer education and enablement, especially in a SaaS environment, and who enjoys working in a dynamic, fast-paced setting.

RESPONSIBILITIES:
- Lead customer onboarding and training sessions
- Help users adopt and maximize product features
- Deliver high-impact enablement programs to drive product engagement, retention, and customer satisfaction.
- Address customer questions and provide clear guidance
- Serve as a trusted advisor and advocate for customers, gathering and relaying feedback to internal teams.
- Recommend value-added services and features to help customers meet their goals and expand product usage.

QUALIFICATIONS:
- At least with experience in customer onboarding, success, or training, preferably in Software as a Service (SaaS)
- Excellent communication and presentation skills
- Comfortable speaking with groups and managing multiple customers
- Customer-focused, proactive, and organized
- Ability to work independently in a fast-paced environment
- Soft sales skills are a plus

WHY JOIN US?
- Opportunity to work with a dynamic and supportive team
- Make a direct impact on customer success and product adoption
- Continuous learning and career growth opportunities
- Competitive Pay w/ incentives
This advertiser has chosen not to accept applicants from your region.
 

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  64. pets Veterinary
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