1,457 E Commerce Specialist jobs in the Philippines

Key Responsibilities

Product Research & Merchandising

• Conduct in-depth market and competitor research to identify high-potential products.
• Analyze customer behavior, sales data, and industry trends to drive assortment strategy.
• Collaborate with marketing and design teams to optimize product listings (titles, descriptions, images, SEO).
• Monitor product performance and recommend adjustments to maximize sales.

Customer Success

• Ensure exceptional customer experiences through timely communication and support.
• Resolve escalated customer inquiries, complaints, and issues with empathy and professionalism.
• Collaborate with the support team to improve response times and customer satisfaction metrics.
• Collect customer feedback and translate insights into actionable improvements.

Supply Chain & Operations

• Manage relationships with suppliers, vendors, and logistics partners.
• Oversee inventory levels, replenishment, and order fulfillment to minimize stockouts and delays.
• Track and optimize shipping timelines, costs, and delivery performance.
• Work cross-functionally with finance and operations to ensure cost-effective supply chain management.

Qualifications

• Bachelor's degree in Business, Marketing, Supply Chain, or related field.
• 2–4 years of experience in e-commerce, product research, or supply chain roles.
• Strong analytical skills with proficiency in Excel/Google Sheets, data analysis, and e-commerce tools.
• Hands-on experience with platforms such as Shopify, Amazon Seller Central, or WooCommerce.
• Excellent communication and problem-solving skills.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Customer-centric mindset with strong negotiation and vendor management skills.

We are seeking a reliable, results-oriented E-commerce Specialist to lead and manage our operations on Lazada and Shopee. The ideal candidate is a self-starter with proven experience in driving performance across key e-commerce functions — from product listings and inventory management to customer engagement and promotional strategy.

• Oversee the day-to-day operations of our Lazada and Shopee online stores, ensuring a seamless and efficient customer experience.
• Manage and optimize product listings, ensuring accurate content, competitive pricing, and high-quality images to maximize visibility and conversion.
• Monitor inventory levels and coordinate restocking to prevent stockouts and overstocking.
• Ensure timely and accurate order processing by working closely with fulfillment and logistics teams.
• Respond to customer inquiries, reviews, and disputes in a prompt, professional manner that aligns with brand standards.
• Plan and implement promotional strategies, including participation in platform-led campaigns (e.g., 11.11, 12.12), to drive traffic and increase sales.
• Generate and analyze performance reports related to sales, inventory, customer feedback, and campaign effectiveness.
• Collaborate with the marketing team to drive store traffic and enhance product discoverability.
• Stay current with platform updates, tools, and industry best practices to maintain competitive advantage.

Job Overview:

We are looking for an E-commerce Specialist to drive sales growth and manage campaigns on major e-commerce platforms like Lazada, Shopee, and TikTok. The ideal candidate will oversee campaign enrollment, optimize product listings, and analyze performance to ensure we meet and exceed sales targets.

Responsibilities:

• Campaign Management: Manage the enrollment and execution of promotional campaigns (flash sales, discount events) across Lazada, Shopee, and TikTok.
• Sales Growth: Identify opportunities to increase sales and market share, optimize product listings for better visibility, and implement strategies to improve conversion rates.
• Relationship Management: Build and maintain strong relationships with e-commerce platform representatives, ensuring smooth campaign execution and alignment with brand objectives.
• Product & Inventory Management: Monitor inventory levels, assist in product assortment decisions, and ensure timely restocking for campaigns.
• Performance Reporting: Analyze sales data, track KPIs, and provide reports on campaign effectiveness, customer behavior, and overall sales performance.
• Collaboration: Work with marketing, content, logistics, and customer service teams to ensure consistent execution and customer experience across all platforms.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field.
• Experience in e-commerce account management or digital marketing, preferably on platforms like Lazada, Shopee, and TikTok.
• Strong understanding of e-commerce tools, campaign mechanics, and performance analytics.
• Proficiency in data analysis and reporting tools (e.g., Google Analytics, Excel, Power BI).
• Strong communication and relationship-building skills.
• Detail-oriented with the ability to manage multiple tasks and campaigns.

Skills:

• E-commerce platform management (Lazada, Shopee, TikTok).
• Strong analytical skills and data-driven decision making.
• Campaign planning and execution.
• Digital marketing (SEO, SEM, Social Media Ads).
• Project management and cross-functional collaboration.

Job Type: Full-time

Pay: Php20, Php40,000.00 per month

Benefits:

• Company events
• Employee discount
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

Job Description:

Responsible for managing and optimizing the company's online sales platform.

Key Responsibilities

• Product listing and content management
• Order inventory management
• Platform Operations and Optimization
• Promotions and campaign execution
• Customer Service Support
• Reporting and Analytic

Job Qualifications

• Bachelor's Degree in Business Admin, Marketing or related field
• At least 1-3 years of experience in e-commerce operation
• Familiarity with Seller center platform (Tiktok, Shopee, Lazada)
• Strong analytical skills and proficiency in microsoft excel/google sheets
• Knowledge of digital marketing/ Ability to multitask and work under pressure

Job Type: Full-time

Education:

• Elementary/ Primary school (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person

ABOUT US

Lemon Square Bakery Treats by Dulce Cupcakes Corp., established in year 2000 but starting to expand in 2021, has been dedicated to serving the community with high-quality baked goods that currently dominate the NCR, Central Luzon, and Calabarzon. Committed to becoming the top choice for celebration cakes and daily snacks in the Philippines, we take pride in delivering the real goodness of fresh, delicious bakery treats for everyone to enjoy. At the heart of our mission is the dedication to delivering fresh, delicious, and high-quality bakery treats, ensuring that everyone can experience the real goodness of our products.

Our commitment is rooted in our core values FRESH: Family-Oriented, Respect with Humility, Excellence, Serve with Love, and Honesty & Integrity. These guiding principles shape our people, our purpose, and our promise. At the heart of this movement is #LifeAtLSBT, where we are unveiling a culture driven by serving the community with real goodness of bakery treats.

Who are we looking for:

We are looking for an E-Commerce Specialist to ensure the optimal performance and visibility of the company's digital storefronts on aggregator platforms. This role connects internal teams, digital partners, and customer service to drive revenue, enhance customer experience, and strengthen brand presence. The Specialist plays a key role in growing profitability through effective platform management and campaign execution.

What You'll Be Doing:

• Monitor and analyze performance on food delivery aggregator platforms to drive digital sales growth.
• Coordinate with aggregator partners for store onboarding, menu updates, device setup, and issue resolution.
• Track daily sales, promotions, and campaign performance; flag issues and recommend improvements.
• Compile data from aggregator dashboards for reporting and operational insights.
• Assist in promo setup and deployment, ensuring timely and accurate execution of campaigns.
• Support cross-functional coordination with internal teams for account setups, store activations, and campaign requirements.
• Escalate technical, operational, or customer-related concerns to ensure timely resolution.

What We're Looking For:

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• With at least 1–3 years of experience in E-Commerce, Online Sales, Digital Merchandising, or Account Management.
• Knowledgeable or Hands on using and managing E-Commerce platforms (Foodpanda, Grab, Lazada, Shopee, Website/Online Ordering System).
• Strong attention to detail and accuracy in data, listings, and reporting.
• Knowledgeable in promotional and campaign management.
• Adept at digital promotions, voucher setup, and online sales strategies.
• Demonstrated leadership and people management skills to supervise and guide a team effectively.
• Willing to report and perform duties at our Head Office in Visayas Avenue, Quezon City

Why Join Us? :

Sweet Perks Await At Dulce Cupcakes Corp., we don't just bake treats, we serve up amazing benefits for our team

• Enjoy the Sweet Life: Exclusive employee discounts on our delicious baked goods
• Stay Covered: Comprehensive health & life insurance for your peace of mind.
• Grow With Us: Exciting opportunities for promotion and career advancement.
• Level Up: We invest in you with paid training to hone your skills.

Ready to Serve the Experience? At Lemon Square Bakery Treats, we believe great things happen when passionate minds come together. If you're driven to make an impact, eager to grow, and ready to reimagine possibilities, your next big move starts here.

Stay updated with our journey and experience what it means to live the #LifeAtLSBT. Step up and #ServeTheExperience with us

Visit and connect with us through our official channels:

• Facebook: Careers at Lemon Square Bakery Treats
• Email:
• LinkedIn: Lemon Square Bakery Treats by Dulce Cupcakes Corp.
• Instagram: @lsbtcareers
• TikTok: @careers_at_lsbt

Apply now and discover what it means to #WorkAtDCC and live the #LifeAtLSBT

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

• Company events
• Employee discount
• Free parking
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Quezon City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Supervisory: 1 year (Required)

Work Location: In person

Job Summary

In this role you'll collaborate with our creative & operational teams to shape our brand's success across our B2C and B2B channels.

Job Specifications

A well-established homeware and textiles company with a national presence is seeking an E-commerce Specialist to drive its digital performance across both B2C and B2B channels. The role will collaborate closely with creative and operational teams to enhance the company's online presence and support its continued growth.

Responsibilities

• Develop and execute an E-commerce strategy that drives sales and enhances customer engagement.
• Optimise the E-commerce platforms to improve conversion rates, and ensure the website has seamless functionality, user-friendly navigation, and compelling content.
• Utilise tools like A/B testing, user experience analysis, and customer journey mapping to enhance website performance.
• Prepare regular reports on E-commerce performance, identifying trends and areas for growth.
• Drive website traffic through effective SEO, SEM/PPC and social media campaigns, and monitor ROAS on all paid advertising campaigns.
• Manage the day-to-day operations of the eCommerce platforms, including launching sales and promotions.
• Create and manage marketing flows in Klaviyo, including A/B testing and segmentation for B2C and B2B databases.
• Implement and manage review systems for customers and products (e.g., publishing, replying).
• Upload seasonal launches (e.g., summer/winter collections) and manage general website updates.
• Set up and manage promotional collections in Shopify, including banners and pop-ups.
• Create and update competition landing pages and coordinate winner selection.
• Supply assets for Google, Meta, and other advertising platforms, and liaise with third parties regarding ad duration, budget, placement, rotation, A/B testing, and copy.
• Run targeted Facebook ads for promotions.
• Support and communicate with loyalty program apps and partners.
• Liaise with third-party contacts for apps, bugs, and tech support (e.g., Klaviyo, Okendo).
• Work with external marketing teams and collaborators, including offshore specialists.
• Maintain awareness of back-end systems and integrations (e.g., PIM, ERP, WMS).
• Ensure data integrity and support best practice utilisation across platforms.

To be successful, you will have:

• A formal qualification in E-commerce, marketing or business is preferred but not essential.
• 3+ years' experience in E-commerce management, ideally in both B2C and B2B.
• Required hands-on experience managing and optimising stores on Shopify's E-commerce platform.
• Preferred experience using Klaviyo for email marketing and automation.
• A passion for data and analytics is vital to the role.
• Strong drive to meet and surpass KPI's.
• Experience in using digital marketing tools and platforms (e.g., Google Analytics, META, AdRoll, Google PMax and/or similar).

JOB DUTIES AND RESPONSIBILITIES:

• Responsible for the daily operation and management of Lazada and Shopee stores, familiar with promotion, control the implementation of store details, and achieve the established performance goals as planned.
• Familiar with platform activities and rules, responsible for connecting with platform operations, seeking more resources for the store, and formulating event promotion plans to ensure performance improvement.
• Responsible for the planning of store promotions, related sales, and to improve the store conversion rate.
• Research on Lazada and Shopee marketing tools using Facebook and Tiktok to drain traffic, put forward application solutions, increase in-store traffic, increase click rate, page view and conversion rate.
• Responsible for monitoring daily store data (traffic data, sales data, commodity data), diagnosing and optimizing the storefront and implementing follow-up execution results.
• Regularly track and evaluate the effect, and submit a statistical analysis report of the promotion effect, put forward marketing improvement measures in a timely manner and give practical improvement plans.
• Pay attention to competing products and industry data, analyze various operational data, and put forward reasonable suggestions.
• Maintain good communication and interaction with the platform manager, service manager, and platform customer service
• Other tasks may be assigned by his superior from time to time.

JOB QUALIFICATIONS:

• Bachelor's degree in Business Studies/Administration/Management, Commerce, Mass Communications or equivalent.
• Experienced of Shopee or Lazada operating experience, with a deep understanding of e-commerce
• Experience in 3C accessories product operation is preferred;
• Familiar with the rules of Shopee and Lazada platform, master the relevant knowledge of platform operation, background operations and proficient in using Shopee/Lazada background and data analysis tools
• Good at industry category data analysis, good at event planning and reporting
• Have teamwork spirit, strong enterprising spirit and ability to resist pressure
• Good communication and coordination skills, love e-commerce, have a sense of responsibility, be good at learning, and be motivated.
• Must have work experience in handling online store operations both Lazada and Shopee
• Excellent communication skills and customer service skills
• Ability to learn actively and complete work efficiently;

Job Type: Full-time

Pay: Php23, Php30,000.00 per month

Benefits:

• Employee discount
• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

Company Overview:

Founded in 2015, Madsquare Inc., operating as HiCharis, started as an app development company before transitioning into E-commerce, Marketing and Manufacturing Agency. Headquartered in Korea, the company has expanded its presence with branches in the Philippines and Indonesia, catering primarily to the Southeast Asian market.

We are dedicated to expanding our reach and bringing our products to new markets. We currently operate on Shopee, Lazada, and TikTok, but we are eager to explore new channels for growth. If you're a strategic thinker with a passion for business development, we'd love to have you on our team

Job Description:

• Manage e-commerce platforms, including product listings and catalogs.

• Coordinate with teams for inventory accuracy and timely order delivery.

• Monitor and analyze e-commerce metrics for trends and opportunities.

• Plan and execute marketing campaigns or promotions.

• Address issues related to seller compliance, packaging, inventory, and

operations.

• Assist with online marketing, including social media presence.

Requirements:

o Experience with Marketplace Seller Centers

(LZD/Shopee/TikTok) is a plus.

• Team player in an international setting.

• Ability to create simple reports and provide basic analysis and

recommendations.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.

• 1-2 years of experience in business development, sales, or e-commerce.

• Strong understanding of B2B and B2C sales strategies.

• Experience in identifying and launching new sales channels.

• Excellent communication and negotiation skills.

• Data-driven mindset with the ability to analyze sales trends.

• Self-motivated, proactive, and results-oriented.

Benefits:

• Regularization after 3 months.
• Unused sick or vacation leaves are convertible to cash.
• 13th Month Pay.
• Daily lunch allowance

Why Join Us?

• Opportunity to play a key role in expanding our business.

• Collaborative and dynamic work environment.

• Career growth opportunities in a fast-growing company.

Location:

• Onsite work Monday to Friday, 9:30 am to 6:30 pm, Makati City.

JOB SUMMARY

This position shall be primarily responsible for the maintenance and improvement of the brands' online selling activities and establishes its online presence.

JOB DESCRIPTION

• Ensures seamless customer experience from user's interface up to the product delivery
• Coordinates with external Web Developers in applying technical requirements set by the management
• Implements only store sales strategies to achieve given sales target per brand
• Assists the Brand with sites' content enhancement
• Executes excellent service with online customers and resolves negative feedback in a professional way
• Management of sales and operations of online stores such as brand web store, 
  Lazada, Shopee, Tiktok,
  and 
  Zalora
• Coordinate with different department such as Accounting, SPD/CSD, Marketing, Retail, Concession, Merchandising and Warehouse
• Performs other related tasks as instructed by immediate head

JOB REQUIREMENTS

• Candidates must possess a Bachelor's Degree/College Degree in Economics, Business Studies/ Administration/ Management, Marketing, Commerce or equivalent
• With a least 2 years related experience in retail, sales or operations
• Knowledgeable in B2C E-commerce, merchandising and marketplace management
• Proficient with English and Filipino in both oral and written
• Must have strong administrative, time management and interpersonal skills
• Keen to details