45 E Commerce Manager jobs in the Philippines

You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.

One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.

As a **Customer Service Associate**, you will deliver customer service to the customers and clients. You are also expected to:
**KEY RESPONSIBILITIES**:

- Maintain a strong operational knowledge of product and services, prices, marketing and promotional events as it relates to the coach community;
- Provide clear and professional answers to various questions regarding fitness products;
- Meet all productivity and quality requirements and guidelines;
- Model and work by the company's core values; and
- Achieve and maintain required metrics and goals.

**MINIMUM QUALIFICATIONS**:

- Finished at least 2 years in college (or High School Graduate + relevant work experience)
- Excellent English written and verbal communication skills
- Working knowledge on computers
- Good customer service and problem solving skills

**JOB HIGHLIGHTS**:

- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company

**Job Types**: Full-time, Permanent

**Benefits**:

- Paid training

Schedule:

- 8 hour shift
- Rotational shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Naga, Camarines Sur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)

**Job Description**
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It With Pride.**
You work in partnership with customers to define and execute a winning growth strategy for both Mondelēz International and the customer. You will work closely with SEA E-Commerce Lead to create an ecommerce strategy that delivers the long-term ambition outlined in a Picture of Success for each flywheel component with defined KPIs and initiatives to achieve the annual contract (AC) target.
**How you will contribute**
You will:
+ Develop and drive broad customer relationships across all levels with a key focus on building relationships at an appropriate level within the customer.
+ Execute the strategy for the customer
+ Ensure the delivery of JCBP (Joint Customer Business Plan).
+ Optimize the use of resources in order to obtain more profitability in the operations
+ Create an ecommerce strategy that enables MDLZ to unlock growth and build e-commerce capability over the Strategic Planning horizon (3-4 years)
+ Collaborate cross functionally and deliver ecommerce campaign that is relevant to Philippines market based on local trend and insights.
+ Translate this strategy into a commercial plan that delivers the AC commitments for PH by:
+ Outlining and deploying actions against the E-Commerce Fly Wheel
+ Creating RTM sufficiency
+ Building strong partnerships with local & regional E-tailers and distributors Sustainable online P&L outlook.
**What you will bring**
A desire to drive your future and accelerate your career and the following experience and knowledge:
**E-Commerce Strategy:**
+ Create/translate an ecommerce strategy that enables MDLZ to unlock growth and build e-commerce capability over the Strategic Planning horizon (3-4 years).
+ Strategy covers e2e commerce management across key building blocks for B2C (pure players, last milers, omni-channel, social commerce) and eB2B initiatives.
+ Drive local alignment with key stakeholders and deliver ecommerce strategy that is relevant to Philippines market based on local trend and insights.
+ Liaise and build strategic fit to Southeast Asia E-Commerce priorities.
**Customer Facing:**
+ Create strategic alliances with key ecommerce customers to develop internal understanding and data collection.
+ Create, propose, and agree on annual JBP with key customers that are tracked monthly.
+ Lock in annual growth plans and initiatives with key customers.
**E-Commerce Fundamental:**
+ Lead strategic approach, investment plan and tracking of key flywheel KPIs:
+ _Assortment_ - Review assortment, range, pricing for all brands. Track performance and course correct through collaboration with sales & marketing.
+ _Availability_ - Create strong portfolio and listing and track against on platform listings, closing gaps where found.
+ _Conten_ t - Ensure all product content is best in class with key search terms, images identified and implemented.
+ _Search_ - implement organic and paid search campaigns, track ROI and performance.
+ _Activation_ - Create, execute, and track annual activation calendars with key retailers through collaboration and building with Marketing and Category Planning teams.
**Annual Planning, Targets, and P&L Management:**
+ Set the ecommerce targets in year on NR, GSD, A&C and GM.
+ Create robust bottom-up forecasts to deliver strong growth across E-Com platforms.
+ Effectively manage trade spending for all E-Com channels
+ Create revenue building block forecasts for key customers and initiatives.
+ Track monthly performance and course correction vs plan.
+ Fully manage end to end budget planning and execution on annual and monthly basis.
**Ecommerce Leadership & Stakeholder Management:**
+ Be the ecommerce champion and build ecommerce presence across the organization.
+ Lead ecommerce talents, execute future ready ecommerce organization for growth ambitions for PH market.
+ Work closely with cross-function stakeholders to deliver the ecommerce agenda.
**More about this role**
No Relocation support available
**Business Unit Summary**
**Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like** **_Oreo_** **and** **_Tiger_** **biscuits,** **_Kinh Do_** **mooncakes,** **_Jacob's_** **crackers,** **_Cadbury Dairy Milk_** **chocolate,** **_Tang_** **powdered beverage,** **_Halls_** **candy and** **_Eden_** **cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.**
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**
Regular
Account Management
Sales
At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum
Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.
Join us and Make It An Opportunity!
Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact for assistance.

Role: Digital Marketing Specialist
Salary: Php 40,000 - 50,000 br>Job type: Full-time
Work Schedule: 8 hours a day, 5 days a week (night shift, 1:00 AM to 9:00 AM PH Time)
Location: Work From Home

Responsibilities:
- Build and launch emails, landing pages, and popups using Ontraport and Wisepops.
- Set up and manage marketing automations and email sequences.
- Implement and manage A/B tests across funnels and pages.
- Monitor performance metrics and recommend data-driven optimizations.
- Troubleshoot and QA all funnel components prior to go-live.
- Create and maintain marketing dashboards (Google Analytics, Ontraport, etc.).
- Deliver regular performance reports on campaigns, automations, and tests.
- Track key conversion metrics and identify areas for improvement.
- Manage and maintain integrations across tools (e.g., Zapier, Ontraport, Wisepops).
- Ensure systems are documented and workflows are always up-to-date.
- Collaborate with the founder to streamline and systematize backend delivery.

Qualifications:
- Proven experience in backend marketing implementation—not just strategy. < r>- Knowledge of tools like Ontraport (or similar CRMs), Wisepops, and Google Analytics.
- Comfortable building landing pages, setting up automations, and executing campaigns.
- Strong analytical skills and ability to translate data into actionable insights.
- Attention to detail and a commitment to accuracy in execution.
- Familiarity with A/B testing tools and conversion rate optimization.
- Ability to create clear, documented SOPs for marketing systems and tasks.
- Comfortable working autonomously and proactively managing deliverables.

Benefits:
- SSS, PhilHealth, Pag-Ibig
- 13th Month
- HMO
- Paid Leave (PTO or Sick Leave)
- Maternity / Paternity Leave
- Severance Pay

**Description:**
Grand Hyatt Manila offers a myriad of many exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.
We are seeking a well-experienced **Digital Marketing Executive** who will contribute to the smooth and efficient running of the Marketing Communications Department within the Sales & Marketing Division.
In this role, you are responsible for assisting the Director of Marketing Communications to develop, implement, monitor and evaluate the hotel's digital marketing strategies, including advertising, promotions, public relations, graphics, and collaterals, so as to maximize the hotel's positive exposure in the local and international markets.
**Qualifications:**
+ Bachelor's degree in Digital Marketing, Advertising, Creative Multimedia or equivalent
+ At least 2 years of working experience in related field
+ Organized, creative, driven, passionate
+ Preferably with experience in Web designing and familiar with design software such as Adobe Creative Suite or Canva
**Primary Location:** PH-0-Manila
**Organization:** Grand Hyatt Manila
**Job Level:** Full-time
**Job:** Marketing
**Req ID:** MAN
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**MARKETING MANAGER**
- The Marketing Manager is responsible for establishing and implementing strategic and tactical communications plans designed to capitalize on market opportunities and generate demand.
- Our Marketing Manager will build a creative, integrated, multi-channel marketing department that builds brand awareness and reputation, provides a steady flow of sales leads, and measures the return on marketing program investments.

**Responsibilities**:

- Develop a comprehensive and aligned strategic marketing plan
- Implement a strategic plan with the assistance of project managers/stakeholders
- Manage marketing budget for all staffing, resources, and capital purchases
- Evaluate new media/digital technologies such as blogs, RSS, videos, webcasts, etc.
- Manage the creation of all marketing collateral and sales support tools
- Be accountable for measuring and reporting on campaign results
- Enhance Customer Relationship Management processes and technologies
- Perform market segmentation, targeting, and positioning for each product/service line
- Develop a targeted Digital Marketing Strategy to position the company in the global industry, attract potential partner clients, and generate demand for a steady flow of inbound leads
- Execute integrated online/offline, search engine marketing, advertising, public relations, tradeshows, and other campaigns to generate demand and sales leads
- Conduct research and evaluation of vendor solutions and manage relationships
- Work directly with Sales and Partner Brands to support their efforts
- Develop strategic decision-making, prioritization, and governance process
- Manage and motivate a team of highly skilled sales and marketing professionals
- Identify areas for process improvement, i.e. product/project management
- Maintain knowledge of marketing trends, developments, and best practices

**Qualifications**:

- Minimum of 5 years experience in a marketing management positions
- At least 15 years of total working experience
- Experience in handling at least 5 direct reports
- Strong digital and technology skills - SEO, Paid, and/or Social
- Exceptional knowledge of marketing strategies, concepts, and practices
- Strong project management and performance measurement skills
- Ability to develop strong relationships and work with senior-level executives
- Exceptional written and verbal communication skills
- Able to compile and analyze performance data to develop metrics that support decision-making for resource allocation and subsequent campaigns
- Solid business acumen, management, and problem-solving skills
- Effective time management, organization, and leadership skills
- Interest in the PH market

**Salary**: Php60,000.00 - Php120,000.00 per month

**Benefits**:

- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary

**Experience**:

- MARKETING MANAGEMENT: 5 years (preferred)
- SEO: 1 year (preferred)
- PAID MEDIA: 1 year (preferred)
- HANDLING SOCIAL MEDIA: 1 year (preferred)

Would you make a creative digital marketing expert? Think about growing your career here!

Work alongside our company’s marketing team to identify a target market, develop a brand identity, and establish and maintain an internet marketing campaign.

**RESPONSIBILITIES**:

- Research advertising trends and create visual concepts for online marketing
- Create digital content including websites, blogs, articles, animated explainer videos, etc.
- Ad copywriting, content creation, and management of Google Analytics and social media content.
- Administer websites and publish content
- Monitor and optimize marketing campaigns

**QUALIFICATIONS**:

- Experience with GoHighLevel (Automation) and web publishing is preferred
- Proven experience in delivering digital marketing and social media campaigns
- Ability to multi-task, and honor deadlines.
- Proficient in oral and written communications
- High ethical standards and personal integrity
- Amenable to work during weekends and night shift (PST)
- Available to start immediately

**REQUIREMENTS**:
1. UPDATED Resume
2. Skype ID
3. 30-Second video introduction
4. Samples of completed digital marketing campaigns
4. Own work equipment with WINDOWS Operating System (OS)
5. At least 25 Mbps internet speed
6. USB noise-canceling headset
7. Back-up internet

Pay: From Php32,000.00 per month

**Benefits**:

- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Weekends

Ability to commute/relocate:

- Work from Home: Reliably commute or planning to relocate before starting work (required)

**Job description**

The Content Management Specialist is responsible for ongoing maintenance and operations of the Product catalogue and promotional content across all consumer brand websites. Working closely with the digital delivery manager, product managers, brand managers and content team members across AU & NZ, The Content Management Specialist will take Business Ownership of the end-to-end process of the NEW Product content and promotion information and work closely with stakeholders across the business to continuously strengthen the process and look for automation opportunities.

**Day to Day responsibilities include**:

- Accurate Promotional Content and Product Catalogue across all Digital assets
- Responsible for the day-to-day execution of new product catalogues
- Subject matter expert for the online catalogue content
- Develop, improve and automate processes for sourcing of content, photography and management of content and promotions
- Uploading new product information to Branded and retailer websites (80%)
- Refer to multiple sources of information and collate for entry for each product
- Manage and organize all the assets;
- Execute daily requests, updates and changes
- Represent the original content - validate against asset/brand guidelines and strategy
- Check accuracy and integrity of source data and online presentation of content
- Track incoming content and the progress of work on promotional and core items
- Track all the product flow and monitoring the upcoming products
- Create a process for staging checks with team (Digital, product, brand and content team) (10%)
- Provide visibility of completed product uploads prioritised by launch date, backlog and pipeline prioritisation (10%)
- Provide support on ad-hoc activities when required by the digital team during peak campaign periods

**KEY SELECTION CRITERIA Technical Skills**
- Content management systems experience and understanding (Ruby on Rails, Magento preferred but not essential)
- Adobe creative suite experience - Photoshop, Illustrator, and Acrobat
- Experience in using Microsoft Office, Google sheets - word & Excel
- Computer literate - Operating system knowledge - Windows or Ios
- Basic HTML coding knowledge (limited to formatting content in CMS systems)
- Experience using process management system such as JIRA, workflow management tools such as APIAN
- Familiarity with understanding of AGILE framework for delivery projects Personal Skills
- Time Management
- Organisational Skills
- Prioritisation
- Attention to detail
- Self motivated and directed.
- Strong Project Management skills and process driven.
- Strong communication skills - both written and verbal
- Ability to be a team player, as well as work autonomously
- Stakeholder management and expectation setting

**Job Types**: Full-time, Temporary

**Benefits**:

- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Day shift
- Flexible shift
- Monday to Friday
- Overtime

Supplemental Pay:

- 13th month salary
- Performance bonus

**Education**:

- Bachelor's (preferred)

Act as the Centre of Expertise for all digital initiatives and channels for the Hotel, including but not limited to Website and mobile marketing, Performance Marketing, Social media, Affiliate Marketing, OTA promotion etc.
- Analyze market trends and industry developments.
- Assist in developing the marketing message with Communications Department to be reviewed by the DOSM.
- Display critical thinking and analytical skills.
- Encourage initiative and enterprise in teams.
- Execute and monitor digital marketing campaigns.
- Measures and reports the results of all digital marketing activities against goals.
- Provide monthly reports on production, trends, booking and stay patterns, and channel analysis.
- Lead team to develop operational plan.
- Maintain brand image.
- Assist in managing international marketing programs to be reviewed by the Revenue Director and DOSM.
- Assist in managing marketing and advertising campaigns in collaboration with Communications Department.
- Assist in managing and analyzing market research.
- Assist in managing customer acquisition and retention programs.
- Assist in managing regular and digital meetings
- Assist in managing product and brand development
- Assist in managing and responding to online review sites and resolve customer’s concerns and feedback.
- Performs other duties and responsibilities that may be assigned depending on the operational requirement of the department/division.

Schedule:

- 10 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- Pasig City: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Digital marketing: 2 years (preferred)

**Language**:

- English (preferred)

Plan and execute social media strategy, including community management, content creation & curation, and promotions management
- Oversee, implement, and optimize online paid ads
- Keep up with our social media presence on all digital platforms
- Identify social media/online trends and insights and optimize strategy and tactics accordingly
- Work with Branding and Marketing leaders to add a social component to all marketing campaigns and tradeshows
- Manage company website content
- Establish and maintain consistent corporate message and voice throughout all initiatives
- Measure, report, and evaluate against set objectives (ROI and KPIs) all digital and social media marketing efforts and campaign performances including go forward recommendations based on analysis
- Support corporate marketing initiatives as needed
- Discover trends and insights, then adjust spending and output depending on the knowledge
- Plan innovative and imaginative growth methods
- Prepare for, conduct, and evaluate experiments and conversion tests
- Working together with internal departments, develop landing pages that enhance user experience
- Assess the entire customer experience across all channels and customer touch points by using strong analytical skills
- Optimize user funnels and use conversion points
- Work with organizations and other vendor partners
- Analyze cutting-edge digital marketing technologies.
- Where applicable, demonstrate thought leadership and perspective for adoption

**Benefits**:

- Flextime
- Work from home

Schedule:

- 8 hour shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Quezon City: Reliably commute or planning to relocate before starting work (required)