1,277 E Commerce Assistant jobs in the Philippines

Job Description

We are seeking a detail-oriented and tech-savvy E-commerce Assistant to help manage our store and provide support in daily e-commerce activities. This role involves maintaining product listings, monitoring orders, customer service, and coordinating with internal teams to ensure a seamless customer experience.

Key Responsibilities

• Upload and maintain product listings across e-commerce platforms
• Monitor online orders and ensure timely fulfillment and delivery
• Assist with inventory management and reporting
• Respond to customer inquiries and resolve issues via email/chat
• Coordinate with warehouse and logistics teams as needed

Requirements

• 1+ years or 6 months of experience in an e-commerce or administrative role (preferred)
• Strong attention to detail and organizational skills
• Basic knowledge of Excel/Google Sheets
• Excellent communication skills
• Ability to multitask and work independently

Job Type: Full-time

Pay: Php Php800.00 per day

Benefits:

• Paid training
• Pay raise

Work Location: In person

• Graduate of any 4 years course
• Previous experience in e-commerce or sales support is an advantage.
• Highly organized with strong attention to detail.
• Strong written and verbal communication abilities.
• Able to work independently and take initiative.
• Proficient in Microsoft Office applications.
• Familiarity with major online platforms such as Shopee, Lazada, and TikTok.
• Has basic knowledge in photo and video editing using Canva and CapCut.
• Willing to travel or perform fieldwork when required.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php19,500.00 per month

Benefits:

• Company Christmas gift
• Employee discount
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Work Location: In person

The E-Commerce Assistant's responsibilities include maintaining the website, ensuring a user-friendly design, monitoring site traffic, troubleshooting website issues, updating website content, and supporting online marketing initiatives.

Our ideal candidate is tech-savvy, with a strong understanding of e-commerce trends and online customer behavior, and has the ability to drive conversions and boost online sales.

Job Description

• Assist in managing and overseeing the day-to-day operations of the online platform.
• Ensure the design of the shop adheres to brand guidelines by updating product content and images.
• Recommend plans of action to increase revenue and profitability of the business line.
• Collaborate in recommending and implementing brand-traffic strategies to achieve sales and marketing objectives.
• Help execute the campaign calendar in alignment with brand objectives.
• Actively manage account portfolios and identify upsell opportunities.

Job Qualifications

• Bachelor's Degree in Business, Marketing, or a related field.
• At least 1 year of work experience in E-Commerce.
• Account management experience is a plus.
• Proficient in Lazada, Shopee, or other online selling platforms.
• Organized with strong computer skills.
• Excellent communication, presentation, and negotiation skills.
• Fresh graduates are welcome to apply.

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Profile Requirements:

• Oversee the day-to-day management of the Shopify store, including adding and editing products, updating stock levels, managing auctions, and ensuring the platform operates smoothly at all times.
• Maintain and optimise the Etsy store by keeping product listings accurate, up to date, and fully optimised to maximise visibility and sales performance.
• Plan, and publish engaging content tailored for Instagram, TikTok, and YouTube, ensuring consistent branding and alignment with marketing campaigns.
• Deliver excellent customer service by promptly responding to enquiries, managing reviews, and resolving support tickets through Gorgias in a professional and timely manner.
• Conduct daily website maintenance checks, regularly test the checkout process, and update site content to guarantee a seamless user experience.
• Participate in meetings with app and platform partners (such as Okendo, Skai Lama, and Amazon) to identify opportunities and implement performance-boosting integrations.
• Write and publish blog content designed to support SEO strategies, attract new visitors, and engage existing customers with relevant topics.
• Collaborate closely with internal teams to align e-commerce operations, marketing activities, and brand messaging across all digital platforms.

Core responsibilities:

• Oversee the day-to-day management of the Shopify store, including adding and editing products, updating stock levels, managing auctions, and ensuring the platform operates smoothly at all times.
• Maintain and optimise the Etsy store by keeping product listings accurate, up to date, and fully optimised to maximise visibility and sales performance.
• Plan, and publish engaging content tailored for Instagram, TikTok, and YouTube, ensuring consistent branding and alignment with marketing campaigns.
• Deliver excellent customer service by promptly responding to enquiries, managing reviews, and resolving support tickets through Gorgias in a professional and timely manner.
• Conduct daily website maintenance checks, regularly test the checkout process, and update site content to guarantee a seamless user experience.
• Participate in meetings with app and platform partners (such as Okendo, Skai Lama, and Amazon) to identify opportunities and implement performance-boosting integrations.
• Write and publish blog content designed to support SEO strategies, attract new visitors, and engage existing customers with relevant topics.
• Collaborate closely with internal teams to align e-commerce operations, marketing activities, and brand messaging across all digital platforms.

Benefits:
Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together

This is a remote position.

Company: KZA Pte Ltd

Work Schedule: Monday to Friday, 9 am to 6 pm

Important note: We are looking for applicants who CAN START IMMEDIATELY, WITHOUT A NOTICE PERIOD.

Job Description:

We are looking for a detail-oriented and tech-savvy E-commerce Assistant. The top priorities for this role include updating and managing Shopify listings, creating line sheets, developing affiliate plans for TikTok, and working with Excel to track and analyze data.

The ideal candidate will have hands-on experience with Shopify, be highly proficient in Excel, and preferably have a background or interest in design work to assist with product visuals and branding tasks.

Key Responsibilities:

-Update and manage product listings and content on Shopify

-Create and maintain line sheets for product presentations

-Develop and coordinate affiliate marketing plans on TikTok

-Track sales, inventory, and campaign performance using Excel

-Assist with order processing, returns, and customer inquiries

-Support the team in creating visual content such as banners and promotional materials

Qualifications:

-Strong experience with Shopify, Tiktok or other e-commerce platforms

-Strong proficiency in Microsoft Excel (e.g., data tracking, formulas)

-Strong experience with TikTok and affiliate marketing strategies.

-Basic design skills using Adobe Photoshop, Lightroom, Canva or similar tools (preferred)

-Excellent attention to detail and organizational skills

Ability to work independently and meet deadlines

Please attach a link to your resume and portfolio in the cover letter. Applications without a portfolio link may not be considered.

· Optimizing product display page and description

· Maintaining per channel store health – Checking for errors & potential enhancements to have overall better customer experience within the platforms

· Strict Inventory level monitoring for each listed product / SKU based on management forecast

· Assisting in communicating with partners and vendors with regard to suggestion of healthy stock level, placing of purchase orders, and tracking of order status for both inbound & outbounding.

· In-charge of creating solutions to identify customer needs based on order dissatisfaction feedback

· General clerical tasks which involves sales report consolidation, payment monitoring of vendors and etc.

Job Types: Full-time, Fresh graduate

Benefits:

• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Expected Start Date: 11/01/2025

Job Overview

The E-commerce Assistant is responsible for supporting the daily operations of the company's online platforms to ensure a seamless shopping experience for customers. This role involves managing product listings, coordinating with internal teams and third-party partners, monitoring sales performance, and assisting in the execution of online marketing campaigns. The E-commerce Assistant plays a key role in maintaining product accuracy, stock availability, and timely fulfillment of online orders.

Key Responsibilities

• Assist in uploading and updating product listings, descriptions, images, and pricing across e-commerce platforms.
• Coordinate with the marketing and logistics teams to ensure accurate product availability, promotions, and delivery timelines.
• Monitor online store performance, including sales, traffic, and customer feedback.
• Handle order processing, tracking, and after-sales coordination to ensure customer satisfaction.
• Support the implementation of online campaigns, product launches, and promotional activities.
• Conduct basic analysis and prepare reports on sales trends, product performance, and competitor activity.
• Ensure compliance with brand guidelines and e-commerce standards.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or any related field.
• At least 1 year of experience in e-commerce operations or digital marketing is an advantage.
• Proficient in MS Office and familiar with e-commerce platforms such as Shopee, Lazada, or Shopify.
• Strong attention to detail and organizational skills.
• Good communication and coordination abilities.
• Willing to work in a fast-paced and dynamic environment.

Job Type: Full-time

Pay: Php19, Php20,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Experience:

• E-commerce Assistant: 1 year (Preferred)

Work Location: In person

Position Description:

The role of eCommerce assistant is to facilitate the daily tasks of the eCommerce department including product listing and catalogue maintenance, graphic design support, organizing and executing reports, data entry, and communication with internal and external parties. An ideal candidate will be ready to work in a fast-paced environment, be self-sufficient and able to problem-solve independently. Organized, dedicated to detail and prepared to win

Roles & Responsibilities:

ECOMMERCE

· Create, maintain, optimize, and improve our product listings on the various marketplaces. (Title, description, images, graphics and specs.)

· Creating and maintaining product pages across multiple platforms, Vendor central and Seller central.

· Monitoring sales and coming up with creative ideas on how to improve team and listing performance.

· Assisting in daily tasks to facilitate the development of eCommerce business.

· Data entry in relation to product page creation.

· Learning multiple platforms functions and maintain detailed understanding of all backend tools, processes, and systems

· Writing marketing copy in English for product pages, including utilizing AI to assist.

· Proactively research online marketplaces to ensure the accuracy and delivery of our content.

· Monitor competitive listings and products on all marketplaces.

MARKETING / GRAPHIC DESIGN

· Designing banners and graphics for eCommerce store fronts and product pages that align with company branding. Project managing other graphic designers on open projects.

· Organizing and maintaining catalogues of images. Resizing and implementing images on digital platforms

· Gathering data on campaign success, often through collecting audience feedback.

· Assisting with the setup, facilitation, and completion of ecommerce marketing events/campaigns.

· Conducting research to analyse competitive landscape, market trends and customer behaviour.

· Supporting the ecommerce manager by updating calendars, organizing, and planning promotional presentations.

Skills & Experiences:

1. Motivated, detail oriented, creative, and problem resolving ability.

2. Enjoys working in a fast-paced, evolving & growing work environment.

3. Experience working with USA based ecommerce marketplaces

4. At least 1 years' experience in Amazon Seller Central/Vendor Central, maintaining high level of seller performance for good accounts health.

5. Strong knowledge of Microsoft Excel, including .csv & .txt files, filtering, conditional formatting,

vlookup/xlookup, pivot tables, etc.

1. Strong communication skills – Microsoft Outlook, Microsoft Teams, Skype.

2. Strong customer service skills and ability of manage product reviews and feedback.

3. Ability to meet project deadlines, multitask and assisting with multiple projects/tasks at same time.

4. Have initiative, resourcefulness, self-motivation, and a high level of ownership.

5. Knowledge of Internet best practices and the impact they have on SEO.

Candidates must be in the Philippines

Duty schedule: 40 Hours per Week - Start: 8:00am & Finish: 5:00pm EST. 1-Hour Lunch Break

Tasks & responsibilities

• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Monitor and help analyze market trends, customer behavior, and competitor activities to identify opportunities for improvement and drive business growth.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Inspecting product pages, product information, checkout options, and all other pertinent systems to ensure their visual appeal, accuracy, and ease of use.
• Analyze data, including web analytics and customer insights, to identify areas for improvement and implement strategies to enhance the customer experience and increase sales.
• Submits sales activity and forecast reports to Sales Manager; provides briefings to Sales Manager as necessary or as requested.
• Prepare regular reports on the performance of the e-commerce platform, including key metrics, sales trends, customer behavior, and campaign effectiveness.
• Perform administrative tasks in support of the marketing team

Qualifications & experience

• BS Degree in Business or Marketing or any related course/work experience
• Good communication skills and ability to work well with other people is essential
• Competent in assessing customer needs and identifying sales opportunities
• Ability to work independently with solid time-management and organization skills
• Knowledgeable about consumer preferences, particularly as these relate to e-commerce
• Possessing a strong knowledge of the eCommerce space (Shopify, Lazada, Shopee, TikTok, Zalora) including competitive strategies, marketing strategies, product development, consumer research, usability best practices and industry trends.

Job Type: Full-time

Benefits:

• Employee discount
• Health Insurance