30 Dpu Teller Angeles Pampanga jobs in Angeles
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Customer Service Representative
Angeles, Pampanga
Stack PH
Posted 14 days ago
Job Viewed
Job Description
CUSTOMER SERVICE
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Angeles, Pampanga
Jobillee
Posted today
Job Viewed
Job Description
Concentrix
**Location**:Clark, Pampanga
A **Customer Service Representative** is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.
**Responsibilities**:
- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering a high caliber of service in a friendly, confident, and informed manner
**Requirements**:
- At least SHS/HS graduate or equivalent with diploma
- Experience in BPO is preferred but not required
- Good to excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Computer literate
- Can start asap
**Perks**:
- Up to Php 25,000 salary
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities
**#JoinCNXC now and let’s be #DifferentTogether!**
**Salary**: Php15,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How long have you been in BPO industry?
- Are you okay to work at Clark, Pampanga?
**Education**:
- Senior High School (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
**Location**:Clark, Pampanga
A **Customer Service Representative** is responsible for delivering outstanding support to the clients of the biggest and most sought-after brands.
**Responsibilities**:
- Answering incoming calls from customers
- Sorting out customers’ inquiries or requests
- Ensuring that customers’ requests are managed in an appropriate and timely manner
- Developing, organizing, and maintaining accurate files
- Delivering a high caliber of service in a friendly, confident, and informed manner
**Requirements**:
- At least SHS/HS graduate or equivalent with diploma
- Experience in BPO is preferred but not required
- Good to excellent English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Computer literate
- Can start asap
**Perks**:
- Up to Php 25,000 salary
- Plus allowances
- Monthly performance incentives
- Leave Credits
- Insurance Coverage
- HMO
- Career development and advancement opportunities
**#JoinCNXC now and let’s be #DifferentTogether!**
**Salary**: Php15,000.00 - Php25,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How long have you been in BPO industry?
- Are you okay to work at Clark, Pampanga?
**Education**:
- Senior High School (required)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their account.
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their account.
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Clerical: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Associate
Angeles, Pampanga
dnata Travel Inc
Posted today
Job Viewed
Job Description
Keep up to date on products, services, policies and procedures to ensure accurate information and correct implementation; take initiative to continuously enhance technical skills.
Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
Maintain data protection and confidentiality for both staff and customers.
Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.)
**Salary**: Php21,000.00 - Php26,000.00 per month
**Benefits**:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (preferred)
Achieve individual revenue and customer service targets to support delivery of team/departmental targets.
Support implementation of new technology and work methods to sustain ongoing process and quality improvement processes.
Maintain data protection and confidentiality for both staff and customers.
Support other departmental functions as required (e.g. ticketing & E-Services desk, pre-flight checks, service desk, etc.)
**Salary**: Php21,000.00 - Php26,000.00 per month
**Benefits**:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative/BPO
Angeles, Pampanga
Stack PH
Posted 14 days ago
Job Viewed
Job Description
CUSTOMER SERVICE
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
br>Willing to start at: JULY CLASS
Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate
Location: SM City Clark Angeles Pampanga
APPLY NOW | TIPS ARE PROVIDED!
This advertiser has chosen not to accept applicants from your region.
5
Assistant Customer Service Department Manager
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- CSR/Sales Coordinator: 3 years (preferred)
- People Management: 1 year (preferred)
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- CSR/Sales Coordinator: 3 years (preferred)
- People Management: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
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About the latest Dpu teller angeles pampanga Jobs in Angeles !
6
Customer Service Associate Clark - Financial
San Fernando, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
**Sutherland** serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Assistant Manager (Customer Service Department)
San Fernando, Pampanga
Roymed Pharmaceutical
Posted today
Job Viewed
Job Description
Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
**Job Types**: Full-time, Permanent
Schedule:
- 8 hour shift
**Experience**:
- Management: 2 years (preferred)
- Administrative: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative- Office Based
Angeles, Pampanga
Australian Outsource Desk Inc.
Posted today
Job Viewed
Job Description
Managing of inbound and outbound calls in a timely manner
- Following “scripts” when handling different topics
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable
- Obtains client information by answering telephone calls; interviewing clients; verifying information
- Scheduling meetings and appointments
- Maintain a balance between company policy and customer benefit in decision making
- Handles issues in the best interest of both customer and company
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
**Qualifications**:
- Preferably with at least 1-year BPO experience
- Excellent in communication skills or must be conversant
- Love challenges and goal oriented
- Passionate with the job
- Assertive and trustworthy in handling confidential information
- Ability to work under pressure
- Target Oriented
- Assist in the formulation of targets for individuals and teams
- Working with other supervisors and management team members to support agents and maximize customer satisfaction.
**Details**:
- Day shift Mondays to Fridays
- Fix week ends off!
- Office based job
- HMO upon regularization
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Commission pay
Application Question(s):
- Are you in Angeles City?
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Tagalog (preferred)
- Following “scripts” when handling different topics
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable
- Obtains client information by answering telephone calls; interviewing clients; verifying information
- Scheduling meetings and appointments
- Maintain a balance between company policy and customer benefit in decision making
- Handles issues in the best interest of both customer and company
- Keep records of all conversations in our call center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
**Qualifications**:
- Preferably with at least 1-year BPO experience
- Excellent in communication skills or must be conversant
- Love challenges and goal oriented
- Passionate with the job
- Assertive and trustworthy in handling confidential information
- Ability to work under pressure
- Target Oriented
- Assist in the formulation of targets for individuals and teams
- Working with other supervisors and management team members to support agents and maximize customer satisfaction.
**Details**:
- Day shift Mondays to Fridays
- Fix week ends off!
- Office based job
- HMO upon regularization
**Job Types**: Full-time, Permanent
**Salary**: Php17,000.00 - Php20,000.00 per month
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- 13th month salary
- Commission pay
Application Question(s):
- Are you in Angeles City?
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Tagalog (preferred)
This advertiser has chosen not to accept applicants from your region.
9