Customer Service Representative

Angeles, Pampanga Stack PH

Posted 15 days ago

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Job Description

CUSTOMER SERVICE
br>Willing to start at: JULY CLASS

Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate

Location: SM City Clark Angeles Pampanga

APPLY NOW | TIPS ARE PROVIDED!
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

San Fernando, Pampanga Roymed Pharmaceutical

Posted today

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Job Description

Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their account.
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

**Experience**:

- Clerical: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.

Customer Service Specialist

Angeles, Pampanga BPO Seats

Posted today

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Job Description

**Customer Service Specialist**

We are currently looking for a **Customer Service Specialist** to join our client. The role is to manage the client's company manpower schedules and coordinate with each team member.

This is a full time role with a shifting schedule (between the hours of 6am to 11pm EST).

**Salary offer is between 16k up to 25k.**

Job Overview:
1.) They are expected to study and learn the schedule preferences of each team member.
2.) They are expected to be able to determine the best client match for each team member.
3.) They need to be able to spot check any overlapping schedule and communicate to each affected team member or client.
4.) They are expected to communicate clearly and seamlessly across all company vertical to avoid any schedule miscommunication.

**Requirements**:
1.) Willing to work on shifting schedule
2.) Previous outsourcing experience is recommended
3.) Knowledgeable in excel and google workspace.

**Salary**: Php16,000.00 - Php25,000.00 per month

**Benefits**:

- Paid training

Schedule:

- 8 hour shift

COVID-19 considerations:
All customers are required to wear facemask.

Ability to commute/relocate:

- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

San Fernando, Pampanga Roymed Pharmaceutical

Posted today

Job Viewed

Tap Again To Close

Job Description

Ensures the proper identity and address of the customers and their corresponding area and the sales representative in charge of their account.
- Follow-up the Customers Information Sheets to the sales representatives daily and/or weekly.
- Confirms the Purchase Order (PO) to the customers.
- Coordinates the orders of the customers to the warehouse department for prompt preparation, checking and delivery; and conducts follow-up in processing the payment of walk-in customers.
- Obtain the clearance and authorization of AFD when a certain customer’s account is blocked either due to maximum unposted accounts, bounced check, or over credit limit.
- Encodes and file sales invoices and delivery receipts as to their respective areas and the sales representative that covers such account.
- Records delivery receipts submitted/remitted by the sales representatives to their respective trucking inventory and inform the encoder supervisor, assistant manager and/or manager if an inconsistency is detected.
- Assists Sales Representatives and Office Accounts push for identified or priority products.
- Reviews and reports to Sales Representatives through Sales Manager status of accounts (accounts management)
- Ensures and provides quality service to both internal and external customer.
- Receives inquiries from and/or contacts the company’s clients in areas.
- Confirms the availability, expiry and price update of stocks from the warehouse manager, warehouse supervisor or warehouse associate to maintain accurate and quality service.
- Facilitate the process of returning stocks inventory from the sales representatives’ trucking inventory to the warehouse inventory.
- Change stocks and add stocks in the encoding system.
- Check overdue and unposted transaction and reports to the encoder supervisor the actions taken.
- Visits in the warehouse weekly for reviewing and familiarizing medicines when available.
- Familiarize branded and generic medicines: medicines’ generic names, milligram, milliliter, manufacturer, price, color of the packaging, tabs, caps and indications.
- Maintains the cleanliness of the computer units, its peripherals and communication device that the company has provided for his/her use.
- Prepares customers service summary reports.
- Performs other job related duties and responsibilities as determined by immediate head and/or performs job related tasks that may arise as needed by the company including participation in company events/activities.
- Promotes company’s exclusive and priority products.

**Job Types**: Full-time, Permanent

Schedule:

- 8 hour shift

**Experience**:

- Clerical: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative/BPO

Angeles, Pampanga Stack PH

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

CUSTOMER SERVICE
br>Willing to start at: JULY CLASS

Process: Online/Virtual Process (Till Job Offer)
EARN UP TO 27,000 OFFER
- WITH or W/O BPO experience
- HS(Old Curriculum) | SHS Graduate | Open for Newbie's (College Grad)
- With good communication skills
- Amenable to work onsite
- Easy account | High chance passing rate

Location: SM City Clark Angeles Pampanga

APPLY NOW | TIPS ARE PROVIDED!
This advertiser has chosen not to accept applicants from your region.

Q200347 - Customer Service Representative

Angeles, Pampanga Guerilla Staffing Solutions

Posted today

Job Viewed

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Job Description

**WE ARE LOOKING FOR A FRIENDLY, OUTGOING, INDEPENDENT, AND CONFIDENT AGENT WHO HAS A BACKGROUND IN RETAIL, WITH AT LEAST 3 to 5 YEARS OF EXPERIENCE AS A CSR AND WILLING TO WORK ON-SITE. (CLARK)**

**_PLEASE READ CAREFULLY AND APPLY ONLY IF YOU MEET THE CRITERIA. _**

To be a passionate individual to deliver personalized and memorable experiences for customers. Customers will rely on this agent to answer questions, address their concerns, and help them with a product or service.

**JOB DUTIES**
- Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
- Develop and establish working relationships with customers by pre-selling, promoting products, and suggesting fashion trends.
- Assist customers with their requests, orders, and enquiries and create sample request/s forms when requested.
- Provide customer service that meets or exceeds customer needs.
- Comprehend product information sheets and relay them to customers in simple terms.

**SKILLS & QUALIFICATIONS**
- **5 or more experience in Customer Service or a similar role.**:

- Experienced in **retail **specifically in **fashion brands.**:

- Basic **computer knowledge and typing skills.**:

- Must be **friendly, outgoing, and have a conversational tone of voice.**:

- Must have a **clear speaking voice** and be able to communicate well over the phone.
- Must be able to follow **set procedures including the ability to read scripts verbatim.**:

- Excellent time management and problem-solving skills.
- Ability to think creatively and use initiative to work independently.
- Extremely organized and has a strong ability to work on multiple tasks simultaneously.
- People focused, work well as part of a team with great collaboration.
- Willing to work **on-site**:

- **7am to 4pm**:

- **Willing to be trained**

**PERSONALITY TRAITS**:

- **Must be friendly, outgoing, and have a conversational tone of voice.**:

- **Confident**:

- **Independent**:

- **Can work well on their own or as a team**:

- **Easy going**:

- **Open-minded, matured thinking**:

- **Neutral**

**_The client is an Australian-owned and family-run business that focuses on the local fashion sector, collaborating with outstanding Australian manufacturers and artisans. _**

**_APPLY NOW!_**

**Job Types**: Full-time, Permanent

**Salary**: Php20,000.00 - Php30,000.00 per month

**Benefits**:

- Company events
- Free parking
- On-site parking
- Paid training

Schedule:

- 8 hour shift
- Early shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any experience in RETAIL?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 5 years (required)

**Language**:

- English (preferred)
This advertiser has chosen not to accept applicants from your region.

Q300041 Customer Service Representative

Angeles, Pampanga Guerilla Staffing Solutions

Posted today

Job Viewed

Tap Again To Close

Job Description

**WE ARE LOOKING FOR A FRIENDLY, OUTGOING, INDEPENDENT, AND CONFIDENT AGENT WHO HAS A BACKGROUND IN RETAIL, WITH AT LEAST 3 to 5 YEARS OF EXPERIENCE AS A CSR AND WILLING TO WORK ON-SITE. (CLARK)**

**_PLEASE READ CAREFULLY AND APPLY ONLY IF YOU MEET THE CRITERIA. _**

To be a passionate individual to deliver personalized and memorable experiences for customers. Customers will rely on this agent to answer questions, address their concerns, and help them with a product or service.

**JOB DUTIES**
- Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction.
- Develop and establish working relationships with customers by pre-selling, promoting products, and suggesting fashion trends.
- Assist customers with their requests, orders, and enquiries and create sample request/s forms when requested.
- Provide customer service that meets or exceeds customer needs.
- Comprehend product information sheets and relay them to customers in simple terms.

**SKILLS & QUALIFICATIONS**
- **5 or more experience in Customer Service or a similar role.**:

- Experienced in **retail **specifically in **fashion brands.**:

- Basic **computer knowledge and typing skills.**:

- Must be **friendly, outgoing, and have a conversational tone of voice.**:

- Must have a **clear speaking voice** and be able to communicate well over the phone.
- Must be able to follow **set procedures including the ability to read scripts verbatim.**:

- Excellent time management and problem-solving skills.
- Ability to think creatively and use initiative to work independently.
- Extremely organized and has a strong ability to work on multiple tasks simultaneously.
- People focused, work well as part of a team with great collaboration.
- Willing to work **on-site**:

- **7am to 4pm**:

- **Willing to be trained**

**PERSONALITY TRAITS**:

- **Must be friendly, outgoing, and have a conversational tone of voice.**:

- **Confident**:

- **Independent**:

- **Can work well on their own or as a team**:

- **Easy going**:

- **Open-minded, matured thinking**:

- **Neutral**

**_The client is an Australian-owned and family-run business that focuses on the local fashion sector, collaborating with outstanding Australian manufacturers and artisans. _**

**_APPLY NOW!_**

**Job Types**: Full-time, Permanent

**Salary**: Php20,000.00 - Php30,000.00 per month

**Benefits**:

- Company events
- Free parking
- On-site parking
- Paid training

Schedule:

- 8 hour shift
- Early shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
- Anniversary bonus
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have any experience in RETAIL?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 5 years (required)

**Language**:

- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative- Interview Today!

Angeles, Pampanga Orbit Teleservices Philippines

Posted today

Job Viewed

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Job Description

Conversing pertinent related information to internal and external users and sharing learning with colleagues
- Allow excellent help and walk through for US Customers.
- Provide useful important information and case settlement with respect to plan coverage and accounts
- Adhere to recommended conditions by consumer in working with users.
- Answer participant questions, as well as check participants to get hold of full knowledge of what important info are being asked.

**Qualifications**:

- At least Highschool Graduate
- For 18 years old and above
- Average to Excellent English Communications skills
- Must be willing to work ASAP
- BPO experience is a plus but not necessary

**Here’s What Orbit Teleservices Can Offer You.**
- Paid Training
- 2k Non-Taxable Allowance
- 20% Night Differential
- 13th Month Pay
- Monthly Incentives
- Bonuses for Sales Account and Perfect Attendance Bonuses
- Opportunities for Promotion
- HMO since Day 1

**Salary**: Php18,000.00 - Php30,000.00 per month

**Benefits**:

- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- Shift system

Supplemental Pay:

- 13th month salary
- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Senior High School (preferred)

**Language**:

- English (preferred)
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative/ Technical Support

Mabalacat, Pampanga Orbit Teleservices Philippines

Posted today

Job Viewed

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Job Description

**WANT TO GET HIRED BY ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW. CONTACT US VIA**:

- SMS: 0907-483-1804 (Text: Full Name/Position/Indeed)

**Job Qualification**:

- Can start Asap.
- Good verbal, listening, and communication skills.
- Knowledgeable of computers.
- Ability to multi-task, set priorities and manage time effectively
- Completed High school (Old/New Curriculum).
- With or without BPO experience.
- Can work on-site
- Amenable to working in Pampanga.

**Orbit Teleservices** is an advanced BPO Company providing high-quality yet cost-effective customer management and business process solutions.

We are continuously looking for top talents to join our team. We achieve stability in our organization by treating our employees the same way we treat our valued clients, with utmost care.

Get in touch with us today. Let’s discuss how we can help you. Contact us at **0907.483.1804** to learn more.

**Salary**: Php17,000.00 - Php23,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Mabalacat, Pampanga: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Junior High School (required)

**Language**:

- English (required)
This advertiser has chosen not to accept applicants from your region.

Pampanga Site! Customer Service Representative

San Fernando, Pampanga GDV Business Services Co.

Posted today

Job Viewed

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Job Description

**We are in a Massive Hiring for Customer Service Representative and Technical Support Representative.**

Location**:Pampanga!**

**Earn up to 25K + incentives!**
- **Qualifications**:_
- Must be at least HS Graduate (Old Curriculum)/SHS Graduate/College Graduate
- With or without BPO Experience
- Must be willing to work onsite and on a shifting schedule.
- **Must be willing to start ASAP!**:

- _Must be fully vaccinated._

**Experience a community that helps one another! APPLY NOW!**

**Job Types**: Full-time, Permanent

**Salary**: Up to Php25,000.00 per month

**Benefits**:

- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Free parking
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Flexible shift
- Monday to Friday
- Night shift

Supplemental pay types:

- 13th month salary
- Anniversary bonus
- Bonus pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- San Fernando, Pampanga: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- 1. Are you currently employed or on rendering period? If yes, are you willing to file an immediate resignation since this is an urgent position? *Required to answer, put as "NA" if none.
- 2. How long is your total experience in a BPO Industry or as a Call Center Agent? *Required to answer, put as "NA" if none.
- 4. Please provide your Current Location or Address. *Required to answer, put as "NA" if none.
This advertiser has chosen not to accept applicants from your region.
 

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