What Jobs are available for Document Preparation in the Philippines?

Virtual Staffing Solutions is looking for a Rehabilitation Documentation & Insurance Coordinator

The Rehabilitation Documentation & Insurance Coordinator plays a vital role in supporting the rehabilitation services department by ensuring accurate documentation, timely insurance authorizations, and smooth communication between patients, providers, and insurance companies. This position is responsible for managing medical records and referrals within EMR systems, processing and tracking insurance approvals for therapy services, and assisting clinical and administrative teams to deliver efficient and compliant patient care.

Document Management & EMR Support

• Manage referrals, orders, authorizations, and medical records in EMR systems (WebPT, Meditech, insurance portals, shared drives).
• Upload, organize, and maintain accurate documentation such as Plans of Care (POCs), scripts, and referrals.
• Coordinate with clinicians and physician offices to complete and update missing records.

Insurance Coordination

• Submit required documents to insurance companies for therapy service approvals.
• Verify insurance eligibility and track authorizations, denials, and pending requests.
• Work with rehab admin staff to resolve insurance issues and update patient records in Meditech.

Compliance & Professionalism

• Stay updated on insurance rules, documentation standards, and healthcare regulations.
• Protect patient privacy and ensure compliance with policies.
• Communicate professionally with patients, families, staff, and external partners.

• Experience with EMR systems, preferably WebPT and Meditech (or willingness to learn).
• Background in healthcare administration, medical records, or insurance coordination preferred.
• Strong attention to detail with excellent organizational and multitasking skills.
• Effective communication skills (verbal and written); comfort with phone outreach and problem-solving with external partners.
• Familiarity with insurance processes, prior authorizations, and billing practices.
• Ability to work independently and collaboratively in a fast-paced, multidisciplinary environment.

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

Work on site Monday to Friday; amenable to render OT if needed

Salary Range k

Proficient in MS Excel & Admin tasks 6 months to 1 yr experience

3 months contract

ONSITE - Rockwell Makati

Provider Billing Document Management:- Received Provider Billing/Soa (via Email, Hospital portal & hard copy)-Checks completeness of billing vs. transmittal-HBS encoding and reference number creation-Ingest in Mfiles and forward to adjudication for processing

Hard copy - scan documents and ingest

Portal - Download documents from hospital's portal & ingest

Email - acknowledge email, download attachments and ingest

Create Mfiles folder name-Record in providers claims registry and prepare/submit daily

productivity report (Provider Masterfile & WBS)

Job Title: Document Management Specialist

Work Setup & Schedule:

• Hybrid (6AM to 3PM)

What you'll be doing:

• Collect, manipulate, interpret and organize data
• Prepare and distribute analytical data reports and/or records
• Additional responsibilities as assigned

What will make you a great fit:

• HS diploma or GED required; Bachelor's degree in Business, Economics, Statistics or relevant field preferred
• 3 years of relevant experience
• Must possess analytical skills
• Must be able to read, recognize, and accurately describe various types of financial and legal documents used by individuals and businesses including, but not limited to account statements, financial statements, tax returns, corporate formation documents, real estate transaction documents and legal filings.
• Proficient use of applicable technology

What D&V Philippines can offer you:

D&V Philippines is a place where you can build and grow your career because we invest in your training and development. You'll be a key player in our mission to deliver high-quality, cost-effective finance and accounting services for CFOs and professional services firms in Australia, Asia-Pacific, Europe, the United States, and the United Kingdom.

You'll also get to enjoy these perks on top of the essential employee benefits:

• Competitive salary with non-taxable allowances
• Health and wellness benefits
• Vacation and sick leave credits
• Yearly company and employee performance bonuses
• Free meal during office days
• Parent-friendly office
• Training and certifications
• CPD Training Assistance and PRC license renewal reimbursement
• Year-round employee engagement activities

Work Setup & Schedule:

• Hybrid (Mon-Fri, 6:00AM – 3:00PM)

What you'll be doing:

• Collect, manipulate, interpret and organize data
• Prepare and distribute analytical data reports and/or records
• Additional responsibilities as assigned

What will make you a great fit:

• HS diploma or GED required; Bachelor's degree in Business, Economics, Statistics or relevant field preferred
• 3 years of relevant experience
• Must possess analytical skills
• Must be able to read, recognize, and accurately describe various types of financial and legal documents used by individuals and businesses including, but not limited to account statements, financial statements, tax returns, corporate formation documents, real estate transaction documents and legal filings.
• Proficient use of applicable technology Accurate and prompt time entry is essential. Document Management Personnel must enter their time accurately each week.

What D&V Philippines can offer you:

D&V Philippines is a place where you can build and grow your

career because we invest in your training and development. You'll

be a key player in our mission to deliver high-quality, cost-effective

finance and accounting services for CFOs and professional

services firms in Australia, Asia-Pacific, Europe, the United States,

and the United Kingdom.

You'll also get to enjoy these perks on top of the essential

employee benefits:

• Competitive salary with non-taxable allowances
• Health and wellness benefits
• Vacation and sick leave credits
• Yearly company and employee performance bonuses
• Free meal during office days
• Parent-friendly office
• Training and certifications
• CPD Training Assistance and PRC license renewal reimbursement
• Year-round employee engagement activities

Our team is currently reviewing applications, and we will be in touch with you if we feel that your experience aligns with the needs of the role. Please be patient, as this process can take a little time.

Thank you again for your interest in joining our team. We wish you the best of luck

Job Type: Full-time

Work Location: In person

Work Setup & Schedule

• Shift: 6:00am to 3:00pm – Mondays to Fridays
• Hybrid setup (1–2 days onsite per month)

Job Overview:

• Document Management Personnel work as members of the Client Services group to provide outstanding service to our valued clients. Administrative function: Organizing documents in the system. They upload and organize voluminous documents in our DocuWare software. They work directly under the supervision of Senior Associates, Supervising Senior Associates, Managers, Directors and/or Managing Directors.

Responsibilities:

• Collect, manipulate, interpret and organize data
• Prepare and distribute analytical data reports and/or records
• Additional responsibilities as assigned

Qualifications:

• HS diploma or GED required; Bachelor's degree in Business, Economics, Statistics or relevant field preferred
• 3 years of relevant experience
• Must possess analytical skills
• Must be able to read, recognize, and accurately describe various types of financial and legal documents used by individuals and businesses including, but not limited to account statements, financial statements, tax returns, corporate formation documents, real estate transaction documents and legal filings.
• Proficient use of applicable technology

What D&V Philippines can offer you:

• D&V Philippines is a place where you can build and grow your career because we invest in your training and development. You'll be a key player in our mission to deliver high-quality, cost-effective finance and accounting services for CFOs and professional services firms in Australia, Asia-Pacific, Europe, the United States, and the United Kingdom.

You'll also get to enjoy these perks on top of the essential employee benefits:

• Competitive salary with non-taxable allowances
• Health and wellness benefits
• Vacation and sick leave credits
• Yearly company and employee performance bonuses
• Free meal during office days
• Parent-friendly office
• Training and certifications
• CPD Training Assistance and PRC license renewal reimbursement
• Year-round employee engagement activities

Our team is currently reviewing applications, and we will be in touch with you if we feel that your experience aligns with the needs of the role. Please be patient, as this process can take a little time.

Thank you again for your interest in joining our team. We wish you the best of luck

THE OPPORTUNITY

Join our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance. Their work helps validate claims, lower healthcare costs, and strengthen overall risk management practices. As they continue to expand, they are looking for a Medical Document Management Specialistto join their team and play a key role in the efficient handling, organization, and delivery of essential medical records that directly impact patient care and client service delivery.

In this role, you'll be responsible for managing and processing medical documentation, preparing files for physician review, and ensuring all data is accurately sorted and filed across secure platforms. You'll engage with clients via email to retrieve outstanding records, support daily administrative workflows, and help maintain smooth operations across the documentation lifecycle, all while maintaining strict compliance with regulatory standards.

This role requires full onsite work at our BGC office, following the US Pacific Time schedule (10:30 PM to 7:30 AM, Philippine Time)

KEY RESPONSIBILITIES

• Sort, distribute, and upload medical records to designated portals and databases in preparation for upcoming patient appointments.
• Accurately prepare medical records for physician review within required turnaround times.
• Compile and send necessary documentation to doctors ahead of scheduled appointments.
• Coordinate with clients via email to request and follow up on missing or outstanding medical records.
• Receive and process incoming records from various sources, ensuring proper organization and secure storage in internal databases.

SKILLS, EXPERIENCE & QUALIFICATION

• Minimum of 2 years' experience in clerical or administrative support, ideally within the medical or healthcare industry.
• Knowledge of HIPAA regulations is a plus.
• Excellent verbal and written communication skills in English.
• Highly organized, with effective time management skills and the ability to meet tight deadlines.
• Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats, file extensions, and general internet navigation.
• Ability to work well under pressure, maintain focus amidst distractions, and deliver consistently high-quality results.

ASW OFFERS

• Be part of a Great Place to Work certified company that's going places Last September 2025, we went on an exciting company trip to Hong Kong, and we'd love to have you on our next journey.
• Thrive in a dynamic, inclusive, and supportive culture that celebrates collaboration, diversity, and shared success across borders.
• Enjoy competitive compensation that recognises your skills and contributions.
• Work with global clients and stakeholders, gaining valuable international exposure.
• Comprehensive medical benefits to support your well-being, including coverage for family members.
• Generous paid leave entitlements, because life outside work matters too.
• Exciting team outings, company events, and overseas trips, with unforgettable parties and celebrations.
• Collaborate with colleagues across Malaysia, Vietnam, the Philippines, and Australia, expanding your global perspective.
• Ongoing training and career development tailored to your role and the industry.

THE OPPORTUNITY

Join our client, a global leader in independent medical examinations and document management services, trusted by insurers, law firms, and government agencies. They provide accurate, secure, and timely medical documentation that supports critical decisions in healthcare and insurance. Their work helps validate claims, lower healthcare costs, and strengthen overall risk management practices. As they continue to expand, they are looking for a
Medical Document Management Specialist
to join their team and play a key role in the efficient handling, organization, and delivery of essential medical records that directly impact patient care and client service delivery.

In this role, you'll be responsible for managing and processing medical documentation, preparing files for physician review, and ensuring all data is accurately sorted and filed across secure platforms. You'll engage with clients via email to retrieve outstanding records, support daily administrative workflows, and help maintain smooth operations across the documentation lifecycle, all while maintaining strict compliance with regulatory standards.

This position requires
daily onsite work
at our BGC office,
aligned with US Eastern Time hours: 8:30PM to 5:30AM PHT.

Key Responsibilities

• Sort, distribute, and upload medical records to designated portals and databases in preparation for upcoming patient appointments.
• Accurately prepare medical records for physician review within required turnaround times.
• Compile and send necessary documentation to doctors ahead of scheduled appointments.
• Coordinate with clients via email to request and follow up on missing or outstanding medical records.
• Receive and process incoming records from various sources, ensuring proper organization and secure storage in internal databases.

Skills, Experience & Qualification

• Minimum of 2 years' experience in clerical or administrative support, ideally within the medical or healthcare industry.
• Knowledge of HIPAA regulations is a plus.
• Excellent verbal and written communication skills in English.
• Highly organized, with effective time management skills and the ability to meet tight deadlines.
• Proficient in Microsoft Outlook, Excel, Word, and familiar with PDF/TIFF formats, file extensions, and general internet navigation.
• Ability to work well under pressure, maintain focus amidst distractions, and deliver consistently high-quality results.

ASW OFFERS

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.

The Position
The Specialist, Doc Unit Services is responsible for effectively and efficiently supporting the lifecycle management of controlled and non-controlled documents in Boehringer Ingelheim (coordination, user access provision, assisting authors and signatories) via Boehringer's electronic document management system (e-DMS). This will be performed in compliance to the predefined set of standards and agreed service level agreement of the process, while ensuring high quality of work.

Duties & Responsibilities:

• Support the management of document lifecycle for Boehringer Ingelheim's controlled/non-controlled documents and adhering to the data quality standards while delivering against defined SLA's
• Handle the coordination of documents and conduct proactive communication with the requestors.
• Ensures that documents received and handled adheres to the defined quality standards
• Support CI initiatives of the team by proposing improvements and standardizations
• Handle end-to-end incident management in MyServices

Requirements:

• Bachelor's Degree in Business, Finance, or any similar programs.
• Fluent in English language (both verbal and written communication) and has strong interpersonal, verbal and written communication skills
• Proficient in Microsoft Office applications (MS Word, MS Excel, MS vision, MS PowerPoint)
• Attentive to details, critical thinker, proactive, excellent communication and coordination skills, good inter-personal and cultural-sensitivity, team player
• Background in continuous improvement process is an advantage
• Experience in a shared service center is an advantage
• Background in Document Management System landscape is an advantage
• Amenable to work in mid-shift schedule.

Our Company

Why Boehringer Ingelheim?
With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

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