233 Dms Consultant jobs in the Philippines

Role: Implementation Consultant (Technical Business Analyst)

Schedule: Mondays to Fridays, 9:00 am – 6:00 pm, New York City, New York, USA

About the Company

A global advisory and resourcing firm established in 2005, with headquarters in New York, London, and Sydney. The company specializes in delivering tailored consulting, digital, technology, and talent solutions to clients across industries including financial services, legal, and regulatory sectors. Its multidisciplinary approach combines deep industry expertise with innovative strategies to help organizations navigate complex challenges and achieve sustainable growth. With a commitment to excellence and client-centric values, the company continues to expand its global presence, supporting businesses in the U.S., U.K., Europe, and the Asia-Pacific region.

Responsibilities

• Elicit customer requirements using appropriate tools and techniques.
• Critically evaluate requirements from multiple sources, reconcile conflicts, and translate them into clear technical/functional specifications.
• Document business processes and product configurations.
• Design and implement insurance products and claim data models based on requirements.
• Build user interfaces and user journeys within the platform.
• Implement business rules and financial calculations using platform scripting language.
• Prepare test documentation, conduct system and integration testing, and support customer testing.
• Analyze data conversion requirements and define transformation and mapping.
• Facilitate stakeholder discussions (technical and business, various seniority levels) and prepare presentations.
• Produce and maintain client-facing documentation.
• Act as customer liaison and represent the company on-site as needed.
• Manage customer enquiries and provide resolutions within projects.
• Coordinate with internal teams and third parties/customers for project delivery.
• Manage changes to project scope, plan, and costs.
• Report progress, escalate issues, and identify project risks with mitigation techniques.
• Maintain project documentation (change requests, risk register, tracking reports).
• Collaborate with developers on new feature design.
• Provide knowledge transfer and support to colleagues.
• Contribute to best practices and comply with information security policies.

Requirements

• Strong coding and development skills with solid programming logic.
• Proficiency in object-oriented languages:
  C++, C#, PHP, Java, or Python
  .
• Willingness to learn
  Groovy
  (platform is written in Groovy).
• Thorough understanding of the
  software development lifecycle
  (waterfall & agile).
• Proven experience as a
  Business Analyst / Technical Business Analyst
  .
• Skilled in documentation (requirements, process maps, technical specs).
• Experience configuring large/complex software packages.
• Understanding of relational databases.
• Strong
  stakeholder management
  and
  customer-facing communication
  skills, including handling difficult conversations.
• Solid organizational and multitasking abilities with attention to detail.
• Collaborative approach with cross-functional contribution.
• Degree qualified
  or equivalent commercial experience.

Nice-to-Haves:

• Experience in
  general insurance (policy/claims)
  .
• Prior exposure to
  Groovy
• Experience in
  data conversion, mapping, and transformation
  .

Benefits

• HMO coverage for eligible locations.
• Permanent work-from-home arrangement.
• Immediate hiring.
• Steady freelance opportunity.
• 1.5kUSD -1.8KUSD

Note:
This is an independent contractor role. Candidates must provide their own computer and internet connection and handle their own benefits and taxes. Compensation is hourly, based on performance during the application process.

Ref:
ZR_26584_JOB

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This is a client facing and an individual contributor role responsible for managing
Token configuration
activities with mid to high complexity along with identifying and resolving issues of moderate complexity and taking a broad perspective to identify innovative solutions. This position is at a professional level and requires strong execution and analytical abilities. This role works independently and receives minimal guidance, with guidance only in the most complex situations. Responsibilities also include proactively looking for opportunities to improve processes to further increase team's efficiency and effectiveness.
Note: this role will report to managing Director supporting Token enablement for North America clients.

Responsibilities

• Provide implementation and configuration support to Visa clients in North America for Token configurations, Meet all milestones and deliverables in a timely manner, Ensure customer expectations are met and exceeded.
• Coordinate directly with clients to understand card program set up requirements and facilitate new card program installations, conversions and maintenance requests without customer impact.
• Ability to demonstrate subject matter expert knowledge in implementations from a technical or operational perspective.
• Manage non-routine, complex processing and change requests, as well as support customer initiatives.
• Partner and present opportunities to clients with the objective of increasing performance and further educating clients on programs.
• Act as approver for other analysts on client program changes.
• Conduct and trend internal and external opportunities and present for development within department.
• Act as lead for corporate or client initiatives – both internal and external – using best practices, lessons learned, and technical and analytical skills.
• Assess operational opportunities to increase service quality or efficiency within department.
• Prepare and maintain detailed project plans, status reports, and issues logs in support of initiatives.
• Build and enhance positive working relationships with Visa clients and internal stakeholders.
• Represent customer system and operational requirements to internal Visa organizations.
• Coordinate internal Visa resources to ensure delivery on commitments.
• Report customer project accomplishments and deliverables to management monthly.
• Provide training to internal or cross-functional teams and external clients, as applicable.
• Proactively identify and recommend opportunities for process improvement resulting in improved efficiency and effectiveness, and increased customer satisfaction.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

•5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

•6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD

•Experience using standard MS Office tools (e.g. MS Project, Excel, PowerPoint, Word, Visio, etc.).

•Excellent time management, organization, and planning skills are essential.

•Excellent verbal, written, presentation and interpersonal skills are required.

•Ability to comprehend and translate complex technical issues and apply to business solutions

•Demonstrate ability to articulate complex technical terms or processes into business language.

•Able to set priorities, influence others, and manage customer expectations

•Demonstrate success in customer relationship management.

•Self-starter with a demonstrated ability to achieve results as part of an effective team, and ability to effectively prioritize and multi-task under deadlines.

•Working knowledge of client business drivers as it relates to their operations and processing services.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Key Responsibilities

• Lead and support the end-to-end implementation of accounting software or ERP systems for clients.
• Analyze clients' accounting processes, workflows, and reporting requirements to recommend best practices.
• Configure and customize accounting system settings based on client needs.
• Assist in data migration, validation, and reconciliation during system transition.
• Provide user training and support to finance teams on newly implemented systems.
• Conduct system testing and troubleshoot accounting-related issues post-implementation.
• Collaborate with IT, Finance, and external vendors to ensure smooth deployment.
• Prepare documentation, manuals, and reports related to the implementation process.
• Ensure compliance with local accounting standards, BIR regulations, and company policies during implementation.

Qualifications

• Bachelor's degree in Accountancy, Accounting Technology, or related field.
• CPA is an advantage but not required.
• At least 2–4 years of experience in accounting, finance, or system implementation.
• Experience with ERP/accounting systems (e.g., SAP, NetSuite, QuickBooks, Xero, Oracle, or similar).
• Strong understanding of Philippine tax laws, financial reporting, and accounting principles.
• Excellent problem-solving, project management, and analytical skills.
• Strong communication and client-facing skills; able to train non-technical users.
• Proficiency in MS Excel and other financial tool

Job Type: Full-time

Pay: Up to Php35,000.00 per month

Work Location: In person

We're helping a fast-growing workflow automation consultancy find a proactive and technically skilled
Implementation Consultant
to support
builds, automations, and client delivery.
You'll work directly with clients to translate their business processes into smart systems using , automation tools, and integrations. This is a hands-on role where you'll own implementation tasks end-to-end—while collaborating with a small, agile team that's scaling quickly.

Part Time, 20 hours/week (with potential to grow into full-time)
Timezone:
AEST business hours (9 AM – 5 PM)

Location:
Remote (PH-based applicants preferred)

Engagement:
Independent Contractor

Start Date:
ASAP

Rate:
$ depending on level of experience, based on a 20-hour workweek)

What You'll Do

• Build, configure, and optimize workflows in
• Develop automations, integrations, and AI-powered solutions to streamline client operations
• Use APIs and Python (or similar) to extend capabilities and connect external systems
• Deliver onboarding and training sessions to ensure client adoption
• Troubleshoot and resolve technical or workflow issues during delivery
• Collaborate with the internal team in agile sprint cycles
• Contribute to improving delivery processes and client outcomes

What We're Looking For

• 2+ years of experience in SaaS implementation, consulting, or solution delivery
• Proven experience building workflows, automations, and integrations
• Hands-on experience
• Proficiency with APIs and Python (or similar scripting languages)
• Strong communication skills and ability to present solutions clearly to clients
• Highly proactive, organized, and self-directed
• Familiarity with agile/scrum practices

Nice to Have

• Experience with other no-code/low-code platforms or automation tools
• Background in business process consulting or operations design
• Understanding of AI-powered tools for workflow optimization

Recruitment Process

• Initial Interview (Recruiter/HR)
• Client Interview
• Offer & Onboarding

If you enjoy solving problems, building systems, and helping businesses scale smarter through automation—this is your chance to join a growing consultancy at the heart of digital transformation.

Powered by JazzHR

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Please note that this is a full-time role in a permanent Hybrid Setup ( Mondays, Wednesdays, Fridays; 3x a week at Clark, Pampanga)

On-boarding New Clients

• Kick-off client implementation
• Set up Client credentials/login in Software and Zoho
• Run sessions and train clients on how to configure and use the software
• Integrate software to their payroll via online or xml mapping
• Assist with employee data validation
• Work with the developers for enhancements, issues, and requests during implementation.
• Provide software rollout project template to clients
• Complete checklist and assist the client to Go Live
• Maintain in-depth knowledge of the software and ability to adapt to its changes
• Clarify customer requirements; probe for and confirm understanding of their implementation requirements
• Document complete and accurate the Core HR and Onboarding Requirements Definition
• Add client to CRM, Send welcome email & manual
• Obtain CSV data from the client, modify it in Excel, and import it to our software.
• Assist with employee data validation, and reporting setup (basic SQL)
• Provide software rollout project template to clients
• Complete checklist to Go Live
• Perform other tasks or duties assigned by the Client/Company Supervisor.

Live Website Chat - initial discussion with customer/lead

• Monitor & engage website visitors via Zopim chat popups
• Engage with Chat following a detailed script, answering questions about our software
• Follow the data collection process
• If the customer is interested, schedule a demonstration for BDM
• Update CRM & Report on weekly chat results

1st Level Support for our software

• Monitor for reported issues
• Provide email & text chat Support to customers
• Register & resolve 1st level issues
• Escalate 2nd level issues to consultants

Required Skills / Qualifications

• Intermediate SQL experience - eg. writing queries, sorting data
• Advanced Excel - eg. able to rapidly sort, filter, and realign data
• Slack or similar team collaboration project tool
• Customer support / technical support role
• Perfect and fast written English

Desirable but Non-essential Experience

• Live web chat like lntercom and Zopim
• Salesforce
• Marketing Automation systems
• Supporting a software product

Monthly Salary: PhP 60,000 to PhP 90,000 (Depending on your assessed skill level)

Work options:
Hybrid

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

Join the Humanforce Talent Community
Applications for this Implementation Consultant (Expression of Interest) will close on September 30th 2025.
Please note:
An Expression of Interest is different from a live job vacancy. It means that while we may not have an open role immediately, we're always on the lookout for great talent and want to stay in touch. As such, responses may take a little longer, and engagement will be more occasional than during a typical recruitment process.
Who are we?

Humanforce's vision is to make work easier and life better for frontline and flexible workforces.

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, Talent and Wellbeing.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world's talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

About The Professional Services Team
The Professional Services team at Humanforce partners closely with customers to ensure successful delivery and adoption of our solutions. We lead implementations, provide expert guidance, and create tailored configurations that align with each client's unique needs. Within this team, the Implementation Consultants play a hands-on role in delivering high-quality projects that drive real operational impact and long-term customer success.

Please note: This is not an open position at this time. By expressing interest, you are indicating interest in potential future opportunities.
What we look for?

• Experience delivering software implementations, ideally within SaaS, HRIS, WFM, or talent systems.
• Strong ability to manage stakeholders and build trusted client relationships.
• Proven skills in solution configuration, testing, and training delivery.
• Analytical mindset with problem-solving ability in complex, fast-paced environments.
• Excellent communication skills and a customer-first approach.

What You Can Expect from our EOI Process

Our Steps
Here's the process you can expect us to follow when engaging with you on an EOI to ensure we understand your skills and aspirations while giving you insights into what it's like to work at Humanforce:

• Application Review

Once You Submit Your EOI, Our Talent Acquisition Team Will Review Your Profile. Based On Alignment, You May Be Placed Into

• A targeted EOI campaign for key roles, or
• Our broader Talent Community for future opportunities.
• Initial Interview

If there's a strong match, one of our Talent Acquisition team members will invite you to a video interview to get to know you better.

• Cognitive & Personality Testing

You'll be invited to complete assessments that help us understand your problem-solving and critical thinking abilities. These tools are key to ensuring alignment with role requirements.

• Talent Pool Engagement

If you're a fit for an identified role and meet our assessment benchmarks, you'll be included in our EOI campaign pool. We'll stay in regular contact with updates and opportunities.

If not immediately matched to a role, you'll remain in our Talent Community, where we may reconnect as new roles arise.

• Candidate Control

Your participation is completely voluntary. You can opt out at any point, and we will promptly remove you from our communications and system.

Our values

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

Our approach to flexibility
We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

Benefits

• A flexible working environment
• The opportunity to be part of a fast-growing tech company
• A focus on development with access to Go1 learning
• Paid parental leave and Quarterly Wellbeing Days
• Employee talent referral scheme (know great people, be rewarded)
• A fun and friendly culture working with passionate and talented people
• A work environment where you can genuinely improve the world of work

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

Overview

We are seeking a technically skilled and detail-oriented Implementation Consultant to join our team. This role is ideal for someone with strong coding capabilities, excellent communication skills, and experience in business analysis or software implementation. You will be responsible for translating customer requirements into platform configurations, managing project documentation, and ensuring successful delivery of insurance technology solutions.

Job Highlights

Monthly Rate: PHP 100,000-102,000

Number of Paid Hours Per Week: 40 hours

Schedule: Mondays to Fridays, 9:00 am to 6:00 pm, New York City, New York, USA

Work Arrangement: Work from home

Contract: Independent Contractor

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an "Independent Contractor," the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

The role includes the following responsibilities:

• Elicit customer requirements using a range of tools and techniques as appropriate.
• Critically evaluate requirements gathered from multiple sources, reconcile conflicts, deconstruct complex information into more easily accessible details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Translate requirements into technical/functional requirements of the platform and prepare documentation for business processes and product configuration.
• Design and implement insurance products and claim data models based on customer requirements.
• Utilise tools within the platform to build user interfaces and user journeys for insurance products according to customer requirements.
• Utilise scripting language within the platform to implement business rules and financial calculations.
• Prepare testing documentation (as appropriate) and perform system testing and integration testing to ensure the project solution meets agreed requirements.
• Support customer testing.
• Analyse data conversion requirements and define data transformation and mapping as required.
• Facilitate discussions with stakeholders (both technical and business focused of varying degrees of seniority), preparing presentations and visual/written interpretations for customer projects.
• Produce and manage client-facing documentation and maintain/update documents for system and business processes.
• Act as the customer liaison and represent the company on customer sites as and when required.
• Manage and provide resolutions to customer enquiries within the project.
• Coordinate with the internal team and third parties/customers for successful project delivery.
• Manage changes to the project scope, project plan and project costs.
• Report on project progress to customers and management, and escalate issues for resolution.
• Identify project risks and mitigation techniques.
• Create and maintain project documentation including change requests, risk register and project tracking reports.
• Collaborate with the development team to spec and design new features for the platform.
• Provide knowledge and technical assistance to other members within the Implementation Consultant team.
• Support and contribute to best practices.
• Comply with company policies and procedures on information security.

Requirements

Skills and Experience:

The role requires the following skills and experience:

• Strong coding and development skills with a solid understanding of programming logic
• Proficiency in object-oriented programming languages such as C++, C#, PHP, or Java (Python is also acceptable).
• Experience with or willingness to learn Groovy (our platform, Entsia, is written in Groovy)
• A thorough understanding of the full software development project lifecycle.
• Experience within a business analyst or technical business analyst role.
• Experience in creating a range of documentation including but not exclusive to business requirements, process maps and technical specifications.
• Commercial experience working in both waterfall and agile methodologies.
• Experience working with and configuring large and/or complex software packages.
• An understanding of relational databases.
• Proven stakeholder management skills.
• Strong customer-facing and communication skills.
• Demonstrable experience of having difficult conversations with stakeholders.
• Solid organisation skills including attention to detail and multitasking skills.
• A collaborative approach to work, with demonstrable experience of contributing outside of the immediate role.
• Experience in general insurance relating to policy and/or claims functions (highly desirable).
• Degree qualified or equivalent commercial experience.

Independent Contractor Perks

• Permanent Work from Home
• Immediate Hiring
• Steady freelance job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork's Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

Job Code: ZR_26584_JOB

Job Summary:

The Implementation Consultant Associate is responsible for the successful implementation and deployment of technical complex product solutions in the client environment. He/she regularly exercises discretion and judgment while performing the duties and responsibilities of the job. Individuals at this level perform all assigned duties independently. They aim to establish their specialty field and have applicable knowledge and skills necessary to be professionals. Individuals are requested to improve their skills continuously in career development.

Technical Duties

Service and Solutions Deployment and Delivery:

• Acts as clients' technical advocate within the company; promotes thoughts and ideas that contribute towards a more efficient and productive implementation of the products for the client.
• Understands the various deployment options to fulfill real-world client workflows and needs.
• Creates detailed technical checklist and processes that needs to be followed for the implementation in the new client environment, or version upgrades or request for changes and incident management of the product solution in an existing client environment.
• Analyzes client business rules and effectively communicates them to development, quality assurance, documentation, support and other individual or teams.
• Assist in the development of test plans for alpha, beta and user testing phases of the implementation, based on client specific business model.
• Assist in product/project documentations, in coordination with the Project Manager.
• Ensures delivery of quality product solution to clients.
• Coordinates with PM and/or clients in the various stages of the product solutions implementation cycle.
• Promotes and maintains a positive relationship with other technical staff and teams to support the successful implementation of the product solutions.
• Submits reports and/or suggestions to the Project Manager to optimizing the product solutions or improving processes of deployment and implementation.
• Consistently delivers high-quality services to our clients.
• Logs tasks and assignments accordingly.

Administrative Duties:

• Respects and ensures all assets of the company are in good working condition.
• Maintains cleanliness, orderliness and safety within the working environment.
• Abides by the company's policies and administrative procedures.

Other Support Duties:

• Assist in completion of needed paper works and/or documentation, technical or administrative.
• Participate and/or assist in company functions and programs.
• Contribute to the improvement of the company's objectives.

Qualifications:

EDUCATIONAL BACKGROUND/ KNOWLEDGE

Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering, or any IT-related courses.

FRESH GRADUATES ARE ENCOURAGED TO APPLY

PREVIOUS WORK EXPERIENCE

• Must have at least two (2) years of work experience in implementation
• Must have a background on business processes standard practices.
• Preferably has worked in companies belonging to the following industries:
• Manufacturing
• Distribution
• Retail
• Banking and Finance
• BPO
• Telecommunication
• Utilities
• Public Service
• Ecommerce
• Certification is an advantage but not required
• Must have good communication skills
• Amenable to do fieldwork in Visayas and Mindanao
• Residing in Cebu

Roles & responsibilities

• Source-to-Pay Implementation Expertise:
  Possess prior experience in delivering comprehensive end-to-end implementation projects for the Source-to-Pay workstream. Deep knowledge of S2P functional processes.
• Procurement Transformation Delivery
  : Execute procurement transformation and digitalization projects across diverse sectors and geographies, utilizing platforms such as
  Coupa, Ariba, Ivalua, Zycus, GEP, and Jaggaer
  . Lead engagements/workstreams end-to-end.
• Develop and Drive Opportunities:
  Lead or support initiatives to identify and advance opportunities by building and leveraging external networks and professional relationships.
• Engagement Roles
  : Independently manage the project and undertake key roles, including but not limited to Functional Design Lead, Testing Lead, Project Manager, Change Management Support across various projects.
• Recruitment and Mentorship:
  Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends:
  Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development:
  Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Required Technical Skills:

• Prior experience in implementing S2P solutions in various cloud tools and/or ERP systems.
• Strong understanding of procurement processes and spend management principles.
• Hands-on experience in:
• Leading functional design workshops (including requirement gathering and fit-gap analysis)
• Creating documents at various stages of the project like creating to-be process flows, business process documents, configuration workbook, testing strategy, identify and finalize test scenarios and test scripts, training documents etc.
• Leading testing phases (SIT/UAT/Regression)
• Integration with client ERP's will be a plus

Competencies:

• Excellent interpersonal and presentation skills
• Strong client management skills and experience in working with global cross-functional teams
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities, and drive internal practice development initiatives

Educational Qualifications:

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech equivalent from reputed institute
• Any certifications on related technology/platform will be preferred