2,042 Distribution Operations jobs in the Philippines

Distribution Operations Support

Makati City, National Capital Region ₱1200000 - ₱2400000 Y IHG Hotels & Resorts

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Job Description

Role Purpose

The Distribution Operations Support Specialist is responsible for executing essential operational tasks, including mailbox management, hotel and OTA audits, test bookings, processing BPG claims, and sampling hotel promotions. This role ensures efficient handling of internal and guest inquiries, providing timely and effective responses while maintaining compliance with established procedures and IHG's Internet Distribution Standards. The Distribution Operations Support Specialist will collaborate closely with cross-functional teams to enhance operational efficiency and support IHG's commitment to exceptional service.

Key Accountabilities

Compliance:

  • Monitor and enforce hotel compliance with IHG's Internet Distribution Standards
  • Manage and respond to emails in key mailboxes, including: the Distribution Compliance mailbox and the test bookings mailbox, among others
  • Monitor and ensure timely follow-up for each mailbox to avoid unresolved emails.
  • Address ad-hoc requests from other areas within IHG ensuring timely resolutions
  • Conduct audits and test bookings by utilizing the rate shopping tool to pull reports, analyze results, and prepare insightful reports for various areas at IHG. This includes performing shopping tool and OTA audits, capturing screenshots, OTA links, and direct hotel website information to identify rate discrepancies, as well as executing test bookings on properties to ascertain the rate source and ensure accurate processing and documentation of bookings.
  • Document and track compliance by region and ensure accurate reporting of top OTAs.
  • Conduct hotel promotions sampling, reviewing extranets like Expedia and for active promotions and ensuring appropriate actions
  • Be the SME for the rate shopping tool and provide help desk support to hotels and corporate colleagues for this tool
  • Create or delete log-ins to the rate shopping tool for hotels and corporate colleagues

Best Price Guarantee (BPG):

  • Review and validate BPG claims submitted by customers in accordance with the Terms and Conditions and policy guidelines
  • Compare rates from third-party sites and to confirm rate eligibility.
  • Accurately document claim outcomes and communicate decisions to customers in a timely manner.
  • Collaborate with internal departments (Hotel Revenue Management, Channels Team, etc.) to resolve discrepancies.
  • Maintain productivity and quality benchmarks as defined by the department.
  • Assist in identifying patterns or trends that may indicate rate parity issues or site inaccuracies.
  • Support BPG mailbox management and adhere to Service Level Agreements (SLAs).
  • Escalate complex or unclear claims to Senior Case Managers or management for resolution.

General:

  • A flexible mind to be able to manage both compliance and BPG tasks simultaneously and as required by the department's needs
  • Ability to work under pressure and tight SLAs
    Maintain confidentiality and data security of sensitive customer and rate information.

Key Skills & Experiences

EDUCATION

  • Bachelor's degree in Business, Operations Management, or related field.

EXPERIENCE

  • 1–3 years of experience in customer service, reservations, or hotel operations
  • Familiarity with rate shopping tools, and OTA platforms
  • Strong analytical and decision-making skills.
  • Excellent written communication skills in English.
  • Ability to work independently in a fast-paced, detail-oriented environment.
  • Proficient in Microsoft Office and comfortable working with multiple systems and platforms (mobile, desktop, etc.)

TECHNICAL SKILLS

  • High proficiency in Microsoft Office (Excel, PowerPoint, Word).
  • Knowledge of CRM systems (Salesforce, etc.) and operational tracking tools.
  • Familiarity with hotel systems, OTA platforms (Expedia, ), and rate parity tools (Lighthouse).

PHYSICAL REQUIREMENT

  • Capable to perform work in a normal office environment (contact center) and remotely (work-from- home)

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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Warehouse and Distribution Operations Head

Ayala Alabang, National Capital Region ₱2000000 - ₱2500000 Y OutChain Solutions

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Job Description

Overview

Responsible for overseeing all warehousing and distribution operations to ensure efficient, cost-effective, and high-quality services are delivered to clients. This role involves managing day-to-day operations, developing operational strategies, improving processes, and leading teams to achieve the company's goals. The ideal candidate will have deep knowledge of warehousing, distribution, inventory management, and logistics, combined with strong leadership skills to guide a growing team.

Responsibilities and Accountabilities:

  • Operational Strategy & Leadership
  • Warehouse and Distribution Management
  • Customer Satisfaction
  • Process Improvement and Automation
  • Budgeting and Financial Management
  • Team Leadership & Development
  • Compliance & Safety
  • Integration of Operational Objectives with Project Management
  • Communication and Collaboration

Competencies:

  • Strong leadership and team management skills with the ability to drive performance and foster collaboration.
  • Ability to develop and execute operational strategies that align with business objectives.
  • Expertise in identifying operational inefficiencies and implementing continuous improvement methodologies.
  • Familiarity with warehouse management systems (WMS), enterprise resource planning (ERP), and other logistics-related software.
  • Excellent verbal and written communication skills for both internal teams and external stakeholders.
  • A customer-first mindset, ensuring warehousing operations meet or exceed client expectations.
  • Strong analytical and problem-solving abilities, with a track record of resolving complex operational challenges.

Qualifications:

  • Minimum of 8-10 years of experience in warehousing, distribution, logistics, or supply chain management, with at least 5 years in a leadership or management role.
  • Proven track record of successfully managing large-scale warehousing operations.
  • Experience with implementing process improvements, automation, or technology solutions in a warehousing environment.
  • Certifications in Lean, Six Sigma, or Supply Chain (e.g., APICS, CSCP) are highly desirable.
  • Bachelor's degree in supply chain management, Operations Management, Business Administration, or a related field

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Life insurance

Experience:

  • Warehouse and Distribution: 8 years (Required)
  • Project management: 5 years (Required)
  • People Management: 5 years (Required)

Work Location: In person

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Assistant Distribution Operations Manager

₱1200000 - ₱2400000 Y TinapaIsLife Fish Processing

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Job Description

Department:
Supply Chain Department

Reports To:
Distribution Operations Manager

Employment Type:
Full-time

Job Summary

The Assistant Distribution Operations Manager will be a key player in digitizing and optimizing our end-to-end supply chain for frozen Tinapa (smoked fish) products. This role is for a proactive, digitally-driven individual who will not only oversee the physical cold chain and logistics but also relentlessly identify opportunities to learn and execute through automation and digital platforms to drive efficiency.

Reporting to the Distribution Operations Manager, you will be responsible for meticulously tracking lead indicators to ensure we achieve our outcome KPIs, from maintaining cold chain integrity to ensuring on-time, accurate deliveries. While a background in digital platform operations is a plus, a strong inclination to use digital means for all operations is an absolute must.

Key Responsibilities

Digital Logistics & Automation:

  • Learn and leverage digital platforms to plan, track, and monitor the transport of frozen Tinapa.
  • Actively seek opportunities to automate manual processes in cold chain logistics, from scheduling to dispatch.
  • Analyze data from digital systems to optimize routes, reduce costs, and improve delivery predictability.
  • Coordinate with 3PL partners and delivery teams through integrated digital tools to ensure seamless communication and execution.

Digitized Warehouse & Inventory Management:

  • Utilize and recommend digital inventory tools to supervise and maintain real-time accuracy of frozen Tinapa in cold storage.
  • Execute regular digital inventory audits and system reconciliations.
  • Drive the adoption of new technologies to ensure FIFO protocols are followed flawlessly and product spoilage is minimized.

Data-Driven Compliance & Documentation:

  • Maintain and manage all regulatory documentation (BFAR, FDA, LGU) digitally, ensuring easy access and audit readiness.
  • Use digital tools to automatically log and report temperature data, delivery receipts, and quality checks to ensure 100% cold chain compliance.

Operational Excellence & Continuous Improvement:

  • Assist in setting up a system to meticulously track lead indicators that drive key performance outcomes.
  • Analyze data to proactively identify and resolve delivery and logistics issues, ensuring minimal disruption.
  • Support the training of delivery personnel on new digital platforms and automated processes.

KPIs & Performance Outcomes:

  • On-Time Delivery Rate:
    95% (adjusted for weather/road conditions)
  • Cold Chain Compliance Rate:
    100% (verified by temperature logs)
  • Product Return Rate:
    ≤ 2% (due to spoilage/mishandling)
  • Inventory Accuracy:
    ≥ 98% during spot audits
  • Order Fulfillment Accuracy:
    ≥ 99% (complete and correct)
  • Distribution Cost per Kilo Shipped:
    Within target per region
  • Product Waste Due to Spoilage:
    ≤ 0.5% of inventory
  • Safety Incident Rate:
    0 lost-time injuries per quarter


Qualifications

  • Bachelor's degree in Logistics, Supply Chain Management, Business, or a related field.
  • At least 2 years of experience in food distribution, preferably frozen or perishable goods in the Philippines.
  • A strong desire to learn and execute through automated processes and digital platforms is essential.
  • Organized, meticulous, and with keen attention to detail.
  • Proficient in MS Excel and comfortable with learning new inventory and logistics software.
  • Knowledge of Philippine logistics regulations (e.g., FDA, BFAR) is a plus.
  • Proficient in Filipino; local dialect (e.g., Bisaya, Ilocano) is a plus.
  • Driver's license is preferred.
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Distribution Sales Operations Manager

Parañaque City, National Capital Region ₱420000 - ₱480000 Y Lucky Se7en Inc.

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Job Description

The operations manager manages the distribution process by maintaining control of inventory management, the production process, distribution, sales, and the sourcing of suppliers to supply required goods at reasonable prices.

QUALIFICATIONS:

  1. Bachelor's College graduate of business management or any related course.

  2. With atleast 3 years experience in sales in retail and distribution management.

  3. With experience in managerial position in a distribution company

Job Type: Full-time

Pay: Php35, Php40,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Distributor Management: 5 years (Preferred)

Work Location: In person

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Warehouse Operations

₱400000 - ₱600000 Y SPX PHILIPPINES INC.

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Job Description

  • Oversee the inventory process and team members to ensure all Key Performance Indicator (KPI) and targets are achieved such as inventory accuracy.
  • Manage the schedule and attendance of all employees under your department.
  • Ensure the division is staffed with skilled manpower that are capable in their current positions while being prepared and developed for the challenges of the future.
  • Effectively manage the storage and picking locations with setting SOPs to drive higher productivity and overall optimize the use of space in the warehouse.
  • Controls inventory levels by supervising physical counts; reconciling with data storage systems.
  • In-charge of replenishment and rack transfer of inventory for fulfillment of orders and manage aging of inventory in the warehouse.
  • Notify appropriate departments when there is non-conformance or shortage/overages are found.
  • Ensure all transfers are processed immediately upon arrival into the warehouse.
  • Provide reports to Warehouse Lead for internal performance reporting.
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Warehouse Operations Manager

₱1500000 - ₱2500000 Y Nutri-Asia, Inc.

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Job Description

JOB OBJECTIVES:

This role is responsible for responsible managing the end-to-end warehouse operations of Cebu and Davao sites though effective 3PL management, inventory control, safety compliance, and process compliances and process improvements. Key objectives include ensuring timely and accurate inbound/outbound shipments, maintaining optimal inventory levels, reducing costs, maximizing space, and implementing continuous improvements for productivity and strategic alignment with business goals.

DUTIES AND RESPONSIBILITIES:

·    Daily Operations Oversight:

o   Manage the day-to-day functions of the warehouse operations, ensuring all activities run smoothly and efficiently.

·    Inventory Management:

o   Maintain accurate inventory levels through regular audits, cycle counts, and reconciliation with the inventory data storage system.

·    Internal Stakeholder Management:

o   Lead Cross-functional engagements to drive projects that involve other departments. Will also work with other departments to ensure seamless operations and align warehouse activities with overall business objectives.

  • 3PL Performance Management:

  • Monitor and drive improvement in performance metrics and KPIs, providing timely and regular feedback with 3PLs and ensuring that any points for improvement are discussed and progress is monitored

  • Safety Standards:

  • Develop, implement, and enforce safety policies and procedures to maintain a safe and secure working environment.

  • Continuous Improvement:

  • Identify and implement continuous improvement processes and strategies to enhance overall productivity and efficiency.

  • Digitalization/ Technology Adoption:

  • Oversee the implementation and use of warehouse management systems (WMS) and other technologies. Should advocate for more digitalization in the warehouse operations

  • Budget Management:

  • Develop and manage the warehouse budget, controlling costs and aligning expenses with financial goals.

  • KPI Management and Reporting:

Track key performance metrics and prepare regular reports and statistics on warehouse performance for regular management meetings and reviews

EXPERIENCE/EDUCATION REQUIREMENT:

·    Education: Graduate of Industrial Engineering, Logistics Engineering, Operations/Business Management and the like

·    Experience: With at least 7 years management/leadership experience in the logistics industry under FMCG companies, or 3PL servicing FMCG companies

·    With hands on experience in warehouse processes like inventory control, warehouse layouting, pickface designing, shipment monitoring, etc

SKILLS/COMPETENCIES:

·    Excellent Problem Solving and Analytical Skills

·    Excellent Negotiation, Presentation and Communication Skills

·    Strong knowledge of logistics processes

·    Ability to work in a fast-paced environment

·    Highly Proficient in MS Excel, PowerPoint, Power BI

·    Proficiency in SAP WMS and/or any leading WMS in the industry

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Warehouse Operations Manager

Valenzuela, National Capital Region ₱70000 - ₱120000 Y Trade Mate Distribution Inc.

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Job Description

Schedule: Monday-Sunday ( 1 off per week )

qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
  • 5+ years in warehouse/logistics management, with 2+ years in leadership.
  • Technical Knowledge:Proficiency in WMS and MS Office/Excel.
  • Understanding of inventory methodologies (FIFO, LIFO, cross-docking).
  • Leadership: Strong people management, conflict resolution, and training skills.
  • Analytical Skills: Data-driven decision-making and problem-solving.
  • Physical Requirements: Ability to work in warehouse environments (standing, lifting, varying temperatures).
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Warehouse Operations Manager

Ayala Alabang, National Capital Region Fast Services Corporation

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Job Description

Deployment Areas: Cabuyao | Calamba | Sta. Rosa | Binan Laguna

The Operations Manager supports the Senior Manager in driving growth and profitability for Fast Services Corporation. The role focuses on the effective and efficient planning, organizing, leading, and controlling of operations activities. It also emphasizes the development of employees and future leaders, fostering both professional growth and personal well-being within and beyond the workplace.

The ideal candidate is a graduate of any four-year business course, with at least one (1) year of experience as an Operations Head or in a similar leadership role. The candidate must have also attended relevant training or seminars on warehousing or logistics.

Why Join us?

Joining our team means being part of a dynamic and growing organization that values Excellence, Customer Delight, Commitment, Innovation, and Teamwork.

We offer a supportive work environment where your skills and ideas are recognized and rewarded. With opportunities for professional development. Be part of a company that invests in its people and fosters a culture of excellence and integrity.

About FAST Logistics Group

With 50 years of experience, FAST stands at the forefront of end-to-end logistics and supply chain management in the Philippines. Leveraging their extensive network, they provide a comprehensive range of solutions, encompassing transport, warehousing, and selling distribution. FAST operates the largest warehouse footprint in the country, the largest fleet of trucking transport, and the widest selling and distribution network, with over 13,000 employees covering 94% of the country's provinces.

With a tech-forward mindset, FAST continues to pioneer innovation and solutions in all facets of Philippine logistics, ensuring that everything they do is future-proofed and continuously advancing.

For more information, visit

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Warehouse Operations Manager

Ayala Alabang, National Capital Region Fast Services Corporation

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Job Description

Deployment Areas:

Bulacan: Marilao | Meycauayan | Malolos

Pampanga: Mexico | San Simon | Mabalacat

The Operations Manager supports the Senior Manager in driving growth and profitability for Fast Services Corporation. The role focuses on the effective and efficient planning, organizing, leading, and controlling of operations activities. It also emphasizes the development of employees and future leaders, fostering both professional growth and personal well-being within and beyond the workplace.

The ideal candidate is a graduate of any four-year business course, with at least one (1) year of experience as an Operations Head or in a similar leadership role. The candidate must have also attended relevant training or seminars on warehousing or logistics.

Why Join us?

Joining our team means being part of a dynamic and growing organization that values Excellence, Customer Delight, Commitment, Innovation, and Teamwork.

We offer a supportive work environment where your skills and ideas are recognized and rewarded. With opportunities for professional development. Be part of a company that invests in its people and fosters a culture of excellence and integrity.

About FAST Logistics Group

With 50 years of experience, FAST stands at the forefront of end-to-end logistics and supply chain management in the Philippines. Leveraging their extensive network, they provide a comprehensive range of solutions, encompassing transport, warehousing, and selling distribution. FAST operates the largest warehouse footprint in the country, the largest fleet of trucking transport, and the widest selling and distribution network, with over 13,000 employees covering 94% of the country's provinces.

With a tech-forward mindset, FAST continues to pioneer innovation and solutions in all facets of Philippine logistics, ensuring that everything they do is future-proofed and continuously advancing.

For more information, visit

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Warehouse Operations Manager

₱25000 - ₱50000 Y MVC Logistic Solutions

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Job Description

MVC Logistic Solutions Inc. is seeking a highly organized and results-driven Warehouse Operations Supervisor to oversee daily warehouse activities in our Mandaue City facility.

The role involves supervising warehouse staff, ensuring accurate inventory management, enforcing safety protocols, and optimizing workflows to support timely and efficient order fulfillment. The ideal candidate has strong leadership skills, attention to detail, and experience in warehouse or logistics operations.

Key Responsibilities:

  • Supervise day-to-day warehouse operations including receiving, storing, and dispatching goods
  • Monitor inventory levels and conduct regular stock audits
  • Enforce compliance with health, safety, and quality standards
  • Coordinate with logistics and procurement teams for timely deliveries
  • Train, schedule, and evaluate warehouse personnel

Qualifications:

  • Bachelor's degree or relevant experience in logistics or supply chain
  • At least 1 year in a supervisory role
  • Proficient in warehouse management systems (WMS)

Additional Qualification:

  • Familiarity with shipping, receiving, and quality control processes.
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