11 Digital Transformation jobs in the Philippines
Consultant - Digital Transformation
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
**Qualifications**
- Outstanding stakeholder management and Customer centric mind-set
- Proven communication skills and ability to lead teams such as with knowledge harvesting, upskilling, innovation etc.
- Possess strong organizational and time management skills
- Strong problem-solving skills, research and resolution skills, data analysis and multi-tasking skills
- Six Sigma Black Belt Certification is preferred
- Experience in Travel is preferred
- Graduate (any field)
Identify key opportunity areas in conjunction with Process/Domain SMEs across geographies to come up with Transformation
initiatives and plan aligned to strategy and business outcomes
- Review new and existing processes, resources and systems, making and overseeing any changes to the organization and its
underpinning capabilities
- Work with key senior stakeholders to steer the build-up and enhancement of the prioritized organizational capabilities
- Manage relationships and activities in conjunction with Business Partners (Operations, Capability, IT, Client Partners)
- Manage the outcomes of the transformation and strategic initiatives, track delivery and govern key cross functional processes
- Must bridge any gap between the departments and maintain strong communications across all aspects of the company. They
should help colleagues understand the company more fully and clarify the reasons behind any change
- Support New Deals by giving Digital driven solutions and collaborate with cross functional teams to ensure successful submission
- Achieving set company goals via evolving capabilities and can involve running focus groups, workshops and coaching staff
- Must bridge any gap between the departments and maintain strong communications across all aspects of the company.
**Salary**: Php150,000.00 - Php170,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Outstanding stakeholder management and Customer centric mind-set
- Proven communication skills and ability to lead teams such as with knowledge harvesting, upskilling, innovation etc.
- Possess strong organizational and time management skills
- Strong problem-solving skills, research and resolution skills, data analysis and multi-tasking skills
- Six Sigma Black Belt Certification is preferred
- Experience in Travel is preferred
- Graduate (any field)
Identify key opportunity areas in conjunction with Process/Domain SMEs across geographies to come up with Transformation
initiatives and plan aligned to strategy and business outcomes
- Review new and existing processes, resources and systems, making and overseeing any changes to the organization and its
underpinning capabilities
- Work with key senior stakeholders to steer the build-up and enhancement of the prioritized organizational capabilities
- Manage relationships and activities in conjunction with Business Partners (Operations, Capability, IT, Client Partners)
- Manage the outcomes of the transformation and strategic initiatives, track delivery and govern key cross functional processes
- Must bridge any gap between the departments and maintain strong communications across all aspects of the company. They
should help colleagues understand the company more fully and clarify the reasons behind any change
- Support New Deals by giving Digital driven solutions and collaborate with cross functional teams to ensure successful submission
- Achieving set company goals via evolving capabilities and can involve running focus groups, workshops and coaching staff
- Must bridge any gap between the departments and maintain strong communications across all aspects of the company.
**Salary**: Php150,000.00 - Php170,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
0
Senior Manager Digital Transformation (Certified Lean Six Sigma)
Pasay, National Capital Region
Nityo Infotech
Posted 16 days ago
Job Viewed
Job Description
Senior Manager – Digital Transformation
Compensation: PHP 190,000 br>Location: MOA -- Hybrid (2x onsite/week)
Shift: US Eastern Hours or PH Afternoon Hours
Qualifications:
-- Bachelor's degree in a relevant field
-- Certified Lean Six Sigma Black Belt
-- PMP / Agile certification is an advantage
-- Strong background in digital transformation and process re-engineering
-- Experience in consulting, preferably in the Life & Annuities (L&A) domain
-- Solid understanding of AI, RPA, ML, analytics, and other automation tools
-- Ability to build business cases, cost structures, and benefit models
-- Proven experience in leading digital and transformation initiatives
-- Strong stakeholder management and presentation skills
-- Skilled in project and change management
-- Excellent communication, analytical, and problem-solving skills
-- Proficient in MS Office tools -- Excel, PowerPoint, Word
-- Familiar with process mapping and future-state operating model design
-- Experience in coaching teams and managing cross-functional collaboration
-- Demonstrated leadership and ability to work in a challenging environment
Compensation: PHP 190,000 br>Location: MOA -- Hybrid (2x onsite/week)
Shift: US Eastern Hours or PH Afternoon Hours
Qualifications:
-- Bachelor's degree in a relevant field
-- Certified Lean Six Sigma Black Belt
-- PMP / Agile certification is an advantage
-- Strong background in digital transformation and process re-engineering
-- Experience in consulting, preferably in the Life & Annuities (L&A) domain
-- Solid understanding of AI, RPA, ML, analytics, and other automation tools
-- Ability to build business cases, cost structures, and benefit models
-- Proven experience in leading digital and transformation initiatives
-- Strong stakeholder management and presentation skills
-- Skilled in project and change management
-- Excellent communication, analytical, and problem-solving skills
-- Proficient in MS Office tools -- Excel, PowerPoint, Word
-- Familiar with process mapping and future-state operating model design
-- Experience in coaching teams and managing cross-functional collaboration
-- Demonstrated leadership and ability to work in a challenging environment
This advertiser has chosen not to accept applicants from your region.
1
Finance Transformation Consultant
Manulife
Posted 6 days ago
Job Viewed
Job Description
We're looking for a Finance Transformation Consultant to join our Finance team at MBPS. In this role, you are responsible for supporting the implementation of Workiva across the global finance organization, consulting with stakeholders and governing appropriate use and best practices.
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go.
**Position Responsibilities:**
+ Consult with business stakeholders on Workiva reporting opportunities, define and document overall implementation goals, timelines and level of support required
+ Partner with technical teams to build, develop and maintain data connections
+ Manage full-service implementations once assigned from needs assessment, design, development, implementation, and evaluation, and build strong internal relationships
+ Organize and conduct pre- and post-launch activities including requirements sessions, UAT, training, process documentation and platform support
+ Communicate with key stakeholders and technical teams on status of implementations
+ Manage Data and workflow standardization and efficiency
**Required Qualifications:**
+ Bachelor's degree in Accounting, Finance, Business or equivalent practical experience
+ Minimum of 5 years in a finance or accounting role, ideally with experience on projects, transformation, and process improvement
+ Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
+ Deep knowledge of financial reporting processes and systems
+ Analytical skills with the ability to design, organize and analyze information and reports with attention to detail and accuracy
**Preferred Qualifications:**
+ Experience with the **Workiva platform is an asset**
+ Experience on workflow development and analysis techniques including alteryx is a plus
+ **Knowledge on queries, power apps, power automate is an advantage**
+ Advanced excel skills with the ability to produce graphs, tables and perform calculations and automations
+ Ability to change while managing time and workload with aggressive timelines
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures
+ Highly organized with an ability to work in a fast-paced and multi stakeholder environment and manage multiple priorities.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go.
**Position Responsibilities:**
+ Consult with business stakeholders on Workiva reporting opportunities, define and document overall implementation goals, timelines and level of support required
+ Partner with technical teams to build, develop and maintain data connections
+ Manage full-service implementations once assigned from needs assessment, design, development, implementation, and evaluation, and build strong internal relationships
+ Organize and conduct pre- and post-launch activities including requirements sessions, UAT, training, process documentation and platform support
+ Communicate with key stakeholders and technical teams on status of implementations
+ Manage Data and workflow standardization and efficiency
**Required Qualifications:**
+ Bachelor's degree in Accounting, Finance, Business or equivalent practical experience
+ Minimum of 5 years in a finance or accounting role, ideally with experience on projects, transformation, and process improvement
+ Hybrid Work Arrangement: Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)
+ Deep knowledge of financial reporting processes and systems
+ Analytical skills with the ability to design, organize and analyze information and reports with attention to detail and accuracy
**Preferred Qualifications:**
+ Experience with the **Workiva platform is an asset**
+ Experience on workflow development and analysis techniques including alteryx is a plus
+ **Knowledge on queries, power apps, power automate is an advantage**
+ Advanced excel skills with the ability to produce graphs, tables and perform calculations and automations
+ Ability to change while managing time and workload with aggressive timelines
+ Experience working across multiple geographies and time zones. Strong interpersonal skills and ability to work effectively across cultures
+ Highly organized with an ability to work in a fast-paced and multi stakeholder environment and manage multiple priorities.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
2
Consultant - Business Transformation (Vertical
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
**Qualifications**
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Eastwood City: Reliably commute or planning to relocate before starting work (required)
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Eastwood City: Reliably commute or planning to relocate before starting work (required)
This advertiser has chosen not to accept applicants from your region.
3
Consultant - Business Transformation (Vertical
Manila, Metropolitan Manila
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
**Qualifications**
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
4
Consultant - Business Transformation (Vertical
Pasay, Camarines Sur
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
**Qualifications**
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
5
Consultant - Business Transformation (Vertical
Pasig, Palawan
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
**Qualifications**
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
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6
Consultant - Business Transformation (Vertical
Lexie Staffing & Business Consulting
Posted today
Job Viewed
Job Description
**Qualifications**
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Any Graduate / PG /MBA
- Additional information
- Experience managing end to end Dig Transformation projects is must
- Knowledge of RPA/AI/ML/NLP/Data Analytics/Design Thinking/Data Visualization Tools is an added advantage
- Strong Analytical mindset
- Strong background in Six Sigma and Project Management
**Key Responsibilities**:
- Experience in Contact Centre Transformation
- Own engagements end-to-end: connect with internal and external stakeholders to understand briefs, frame problem statements, create roadmaps/engagement models, conduct (user) research, synthesize findings and imagine and prototype possible solutions
- Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs
- Manage end-to-end Digital Transformation projects for account; closely work with cross-functional teams from planning to closure
- Proven problem-solving skills & Analytical thinking
- Own, rationalize and quantify design decisions in proposed solutions
- Help choreograph the experience for individual client visits/workshops based on the problems we are looking to solve
- Facilitate workshops to solve problems using various solutioning techniques Help envision a ‘way of working’ for how user-centered design should function in a BPO/service environment
- We’re looking for someone who has: Experience of designing and/or implementing solutions in resource-constrained environments. Comfortable navigating tough situations
- Worked with client stakeholders directly; front-ended client engagements
- Worked on proposals/pitches/approach notes for design led projects in a service/enterprise environment
- Experience in a BPM/KPO/Captive/Contact Centre
**Salary**: Php110,000.00 - Php120,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
This advertiser has chosen not to accept applicants from your region.
7
Transformation and Operational Excellence Consultant
Manulife
Posted 17 days ago
Job Viewed
Job Description
We are looking for a strategic and tech-savvy **Transformation and Operational Excellence Consultant** with a strong background in emerging technologies to support our journey toward a more agile, data-driven, digital, and customer-centric insurance organization. This role will focus on identifying and implementing innovative solutions that streamline operations, enhance customer experience, and future-proof our business in a rapidly evolving insurance landscape.
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
8
Transformation and Operational Excellence Consultant
Manulife
Posted 17 days ago
Job Viewed
Job Description
We are looking for a strategic and tech-savvy **Transformation and Operational Excellence Consultant** with a strong background in emerging technologies to support our journey toward a more agile, data-driven, digital, and customer-centric insurance organization. This role will focus on identifying and implementing innovative solutions that streamline operations, enhance customer experience, and future-proof our business in a rapidly evolving insurance landscape.
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Responsibilities:**
Operational Excellence in Insurance
+ Analyze and optimize core insurance processes (e.g., underwriting, claims, policy administration, customer service) using Lean, Six Sigma, and Agile methodologies.
+ Identify inefficiencies and design scalable solutions to improve turnaround times, reduce costs, and enhance service quality.
+ Develop and track KPIs to measure operational performance and transformation impact.
Digital Transformation & Emerging Tech Integration
+ Evaluate and implement emerging technologies such as AI/ML for risk assessment, RPA for claims automation, and other digital solutions to optimize policy verification.
+ Collaborate with IT, COEs and business teams to pilot and scale digital initiatives across the insurance value chain.
+ Stay abreast of Insurtech trends and regulatory developments to inform innovation strategies.
Data Analytics & Insight Generation
+ Leverage data analytics tools to uncover insights from customer behavior, claims trends, and operational data.
+ Build dashboards and visualizations to support data-driven decision-making across departments.
Change Management & Stakeholder Engagement
+ Support change initiatives to ensure smooth adoption of new technologies and processes.
+ Facilitate workshops to identify improvement opportunities and align stakeholders
+ Help build transformation capabilities across the organization.
**Qualifications:**
+ Bachelor's degree in Business, Information Systems, or related field
+ 3-5 years of experience in operational excellence, transformation, or digital innovation within the insurance or financial services industry.
+ Strong understanding of insurance operations and regulatory environment.
+ Familiarity with emerging technologies relevant to insurance (e.g., AI, RPA, IoT, OCR, and Blockchain).
+ Proficiency in data tools such as Power BI, Tableau, SQL, or Python.
+ Certifications in Lean Six Sigma, Agile, or project management (e.g., PMP) are a plus.
**Preferred Skills:**
+ Experience with insurance processes and platforms
+ Experience in agile project delivery and digital solution deployment.
+ Knowledge of customer journey mapping and experience design and automation opportunity assessment in insurance.
+ Familiarity with Power Platform suite of tools (Power BI, Canvas Apps, Power Automate)
+ Understanding of regulatory compliance and data privacy in insurance.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
This advertiser has chosen not to accept applicants from your region.
9