43 Deloitte jobs in the Philippines

We Are Hiring: Specialist, Financial Services

An exciting opportunity is open for a
Specialist, Financial Services
based in
Manila, Philippines
. This role will play a key part in supporting the
operations and customer support
of a new
Cash Loan product
scheduled for launch in
Q4 2025
.

About the Role

The Specialist, Financial Services will:

• Operations Management
  : Oversee and manage end-to-end workflows for the Cash Loan product, ensuring efficiency, compliance, and accuracy in loan processing and disbursement.
• Customer Support
  : Act as the primary point of contact for customer inquiries, complaints, and feedback, ensuring timely resolutions and positive experiences.
• Stakeholder Collaboration
  : Work closely with cross-functional teams such as Product, Tech, Risk, Compliance, and Customer Experience to streamline processes, support training initiatives, and provide insights for product improvements.
• Continuous Improvement
  : Identify opportunities for process optimization and automation, while staying updated on market trends and customer preferences to ensure competitiveness.

Qualifications

• 2–3 years of experience in Operations, Customer Support, or related roles (preferably in financial services or technology)
• Experience in handling loan or credit products is an advantage
• Strong analytical, problem-solving, and communication skills
• Proficiency in CRM tools, Microsoft Office Suite, and operational systems
• Bachelor's degree in Business, Finance, or related field
• Familiarity with Philippine financial regulations and compliance standards
• Ability to work independently and collaboratively in a fast-paced environment

Location:
Manila, Philippines
Employment Type:
Backfill/Repurpose

This role offers the chance to contribute to the
successful launch of an innovative financial product
while gaining valuable experience in operations, customer support, and stakeholder management.

If you are detail-oriented, adaptable, and committed to delivering high-quality work, we encourage you to apply.

You can also send your CV to

Overview

The Financial Services Representative provides support in processing and managing client financial transactions, with a focus on ensuring accuracy, compliance, and timely resolution of client requests. The role is responsible for coordinating account updates, monitoring financial documents, and addressing service inquiries to maintain a seamless client experience.

Responsibilities

• Obtain and verify required client documentation and authorizations to process account updates and service requests.
• Coordinate with internal teams to ensure timely onboarding of new client accounts and update records accordingly.
• Submit requests to financial institutions or service providers for changes or updates related to client accounts.
• Follow up on outstanding account-related issues to ensure prompt resolution and timely delivery of client statements or transactions.
• Monitor service alerts and notifications within the operational system to identify and resolve potential issues.
• Respond to inquiries from clients and internal departments within established service level standards.
• Maintain accurate reporting and status tracking for client account updates and service requests.
• Perform data entry and verification of client financial information in the department's system.
• Provide support for special projects and other duties as assigned.

Qualifications

• High school diploma or equivalent required; bachelor's degree in business, finance, or related field preferred.
• Proficiency in MS Word and Excel, with experience in spreadsheets and database applications.
• Strong attention to detail and accuracy in processing financial information.
• General office skills, including document management, data processing, and client communications.
• Strong written and verbal communication skills.
• Proven ability to prioritize, follow up, and stay organized in a fast-paced environment.
• Ability to quickly learn new processes, systems, and tools.
• Willingness to work overtime as needed to meet client or business deadlines.

Job Type: Temporary

Contract length: 3 months

Pay: Php28,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Work Location: In person

Job description:

Responsibilities:

• Applies accounting rules and procedures to ensure local compliance with documented procedures and accounting standards in posting accounts payable (vendors and staff claims).
• Keen to details in performing the 2-way and 3-way matching of vendor invoices
• Ensures Month-end deadlines are consistently met the deadline and with accuracy
• Processing transactions and performing accounting duties such as account maintenance, recording entries and reconciling vendor/ employee accounts
• Assist the Team Lead on ad hoc requests during internal and external audit.

Qualifications:

• Minimum of 2-year work experience in Accounts Payable processing preferably in BPO/ Shared Service setting using SAP
• Graduate of Bachelor of Science in Accountancy
• Proficient in MS Office
• With excellent verbal and written communication skills
• Willing to work on Philippine holidays

Financial Services Representative

Location: Cebu City

Work Setup: Onsite | Shifting Schedule

Shape Your Career in Customer Experience

Join a team where your skills make a real impact. As a Financial Services Representative, you will be the trusted voice that guides customers through their financial concerns—providing accurate solutions, professional support, and a seamless service experience. This is more than just a job; it's an opportunity to build a fulfilling career in a fast-paced and rewarding industry.

Qualifications:

• College graduate, or at least 2 years in college (with valid proof)
• Minimum of 1 year BPO experience in a Financial Account, OR 2 years international BPO experience (Voice)
• Excellent communication skills in English, both verbal and written

What's in it for you:

• Competitive salary package ranging from ₱20,000 – ₱26,000
• 10% Night Differential pay
• HMO coverage
• Fixed weekends off to maintain work-life balance
• Additional perks and continuous career growth opportunities

Join Our Team and Unlock Your Potential with CRUX Consultants PH

Ready to build a rewarding career while helping others secure their future? We're looking for passionate individuals to join our dynamic team of Financial Advisors.

How to be a Crux Financial Advisor:

Drive sales and achieve ambitious targets.

Deliver engaging and persuasive presentations to potential clients.

Provide exceptional service and build lasting relationships with your clients.

Actively participate in our ongoing training and development programs to stay at the top of your game.

Qualifications:

Prior sales experience is essential.

A Bachelor's degree in any field is welcome.

Strong technology, communication, and presentation skills.

An eagerness to learn, grow, and adapt.

An empathetic and client-focused approach to financial planning.

Ready to take the next step? Send us a message to apply and begin your journey to success

The
Patient Financial Support Representative
will be responsible and knowledgeable in managing patient interactions regarding patient financial matters such as billing inquires, explaining balances, assisting with payment options, collecting insurance details, verifying coverage, enrollment in Financial Assistance Programs, updating patient preferences, and following up on document requests with patients.

CORE RESPONSIBILITIES/REQUIREMENTS:

• Works inbound and outbound call queues/ emails, effectively communicating with patients to notify of balances and the options/process of making payments
• Enters notes into appropriate databases to record status of assigned patient activity, audit purposes, and inter-departmental communications.
• Read and interpret and EOB Explanation of Benefits
• Meet quality assurance standards to ensure a high-quality patient experience, minimizing friction and poor sentiment, and maximizing satisfaction.
• Retain and apply multiple aspects of the client requirements policy and procedures
• Communicate with the team or lead any issues or concerns
• Work assigned schedule and maintained flexibility regarding schedule changes to assist the team in meeting SLAs and minimizing call and email wait/response time.
• Ability to answer questions, escalate when necessary
• Maintain professional control, etiquette, and patient advocacy in all communications – verbal, written, and video.
• Confidence in the ability to ask for payment of balances owed by the patient
• All other duties as assigned.

Education / Experience:

• Graduate of any 4-year course (bachelor's degree is highly preferred)
• Excellent written and verbal communication skills
• Excellent customer service skills
• Proficiency in EMR systems, Excel, and Outlook
• Self-motivated and adaptable to a coaching environment
• Positive attitude and team-oriented
• Knowledge of Medical or Dental billing experience is a plus

Benefits:

Competitive Salary

Comprehensive Health Insurance from Day 1

Retirement Plan

HMO Coverage

PTO Conversion

Low Attrition Rate

Work Schedule:
Night Shift/Graveyard Shift

Location of the company:
21
st
floor of Alliance Global Tower, BGC, Taguig City

Job Location
Taguig City

Job Description
Do you want to start a professional career with P&G? Do you have a passion for Finance & Accounting? We welcome you to apply and join us as an Associate - Financial Services & Solutions.

In F&A, you would have the opportunity to experience a breadth of assignments as well as the flexibility to meet your individual career objectives as we work together to build our businesses.

Responsibilities Of The Role
This role is responsible for supporting the Finance & Accounting Manager(s) of the group you belong to. You are expected to consistently exhibit proactiveness in delivering the transactional accounting and processing requirements of the operational groups you belong to, interface/collaborate effectively with F&A/non-F&A Admin Owners and Managers from other operational groups in Manila and other regions, interact and manage third parties (e.g., vendors/suppliers, IBM, HP), handle confidential data and nurture a positive work environment characterized by trust, inclusiveness, teamwork and excellence.

We offer you the chance to partner with us in building our businesses while you continue to develop a broad base of skills as you meet your career objectives. We also provide you with the tools to take charge of your professional development.

Job Qualifications

• At least a Bachelor's Degree in any Business Course (Accounting, Economics, Finance, Mgt of Financial Institutions) or Math-related Course (Math, Statistics) is highly preferred, though open to any BS/BA course as long as experience/knowledge in accounting/finance/math fields is demonstrated
• SAP knowledge is an advantage
• Hard-working & self-driven
• Customer-service oriented
• Flexible on work hours
• Has good communication skills (both oral and written)
• Adaptability to learn and master new applications
• Thrives in a changing and dynamic environment
• Team-player, can work with diverse individuals collaboratively

Note: This role is opened to both Experienced Professionals and fresh graduates.

About Us
We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always, Ariel, Gillette, Head & Shoulders, Herbal Essences, Oral-B, Pampers, Pantene, Tampax and more. Our community includes operations in approximately 70 countries worldwide.

Visit to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we're committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being "in touch" so we craft brands and products to improve the lives of the world's consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Job Schedule
Full time

Job Number
R

Job Segmentation
Entry Level

Responsibilities
Team Introduction

The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, financial services and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms.

Responsibilities:

• Develop and refine our PH market BNPL vision, strategy, and product roadmap in collaboration with cross-functional teams such as legal, compliance, finance, engineering, design, marketing, and business.

• Deeply understand regulatory compliance requirements and work with the product team to design, launch, refine and integrate BNPL products into our payment platform, ensuring seamless user experience and adherence to regulatory standards.

• Analyze PH and SEA market trends, customer behavior, and data to identify and prioritize opportunities for innovation, growth and optimization.

• Stay up-to-date on industry standards, competitive landscape, regulations, and best practices related to consumer lending solutions.

Qualifications
Minimum Qualifications:

• Strong analytical skills and experience with data-driven decision-making.

• Extensive experience and connection with Financial Institutions and Regulators in the Philippines.

• Excellent communication and collaboration skills, with the ability to work effectively across multiple teams and external parties.

• Self-starter with a strong sense of ownership and accountability for delivering results.

• Comfortable working in a fast-paced, dynamic environment with ambiguities, competing priorities and tight deadlines.

Preferred Qualifications:

• Bachelor's degree in business, economics, finance, mathematics, operations research, computer science, or related fields.

• 5+ years of experience in lending (credit card/ consumer loan/BNPL), payments, finance, FinTech, or eCommerce space.

About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.