139 Delivery Consultant jobs in the Philippines

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

As an experienced technology professional, you will be responsible for AI/ML and Generative AI solutions:

• Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
• Providing technical guidance and troubleshooting support throughout project delivery
• Collaborating with stakeholders to gather requirements and propose effective migration strategies
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

About The Team
Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? - Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• 3+ years experience in cloud architecture and implementation.
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• AI/ML and Generative AI solution design, architecture and implementation experience.
• Oversees technical architecture and ensures alignment with enterprise standards.

Preferred Qualifications

• AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, AmazonQ, Amazon Nova, EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
• AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
• Experience with automation and scripting (e.g., Terraform, Python)
• Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Web Services Philippines Inc.

Job ID: A

• Salary: up to 400, ,000 PHP

• Location: BGC Taguig

• Set up: Hybrid (3x a week onsite)

• Schedule: Day shift

• Employment set up: Direct Hire

Basic Qualifications

• 8+ years of cloud based solution (AWS or equivalent), system, network and operating system experience

• 5+ years of experience hosting and deploying GenAI/ML solutions (e.g., for data pre-processing, training, deep learning, fine tuning, and inferences) or/and Data Science Experience

• 8+ years of coding, data querying languages (e.g. SQL), scripting languages (e.g. Python)

Preferred Qualifications

• PhD or Masters of Science degree in Computer Science, or related technical, math, or scientific field (or equivalent experience)

• Knowledge of AWS platform and tools or equivalent cloud experience. Ideally, the candidate has AWS Experience with a proficiency in a wide range of AWS services (e.g. SageMaker, Bedrock, EMR, S3, OpenSearch Service, Step Functions, Lambda, and EC2)

• AWS Professional level certifications (e.g., Solutions Architect Professional, - DevOps Engineer Professional, Machine Learning Specialty) preferred

• Hands on experience with deep learning (e.g., CNN, RNN, LSTM, Transformer), machine learning, CV, GNN, or distributed training

• Experience with Data Analytics, Data Engineering, Coding, Automation and Scripting (e.g., Terraform, Python)

• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences

Description
The Amazon Web Services Professional Services (AWS ProServe) ASEAN organization is looking for a senior experienced and motivated business-oriented AI/ML practitioner who possess a unique balance of business knowledge and Technology depth in Machine Learning with deliver implementation experience in the cloud.

AWS ProServe engage in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and technical skills for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.

This role will focus on advising customers looking to enhance their business or operational outcomes through the use of ML on AWS. In this role you will advise on architecture best practices, lead projects, manage customers stakeholders and conduct customer workshops and implement complex AI/ML workloads with our customers and partners.

Key job responsibilities

• Advise customer's technologists and business leads; help them to explore the art of the possible with machine learning, and to develop scalable ML solutions on AWS to deliver business value in the most effective way
• Discuss complex industry-specific business concepts with customer technologists and business leads especially in FSI, Telco and Retail
• Drive large, complex customer engagements across pre-sales and delivery from ideation, through architecture design and scoping, all the way to closure and into deliver
• Conduct workshop sessions to identify opportunities with our customers to scope how they could deliver business value through the use of machine learning
• Provide technical leadership and excellence on customer engagements to ensure alignment on scope, deliverables, timeline and customer expected outcomes

About The Team
Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• 5+ year of experience with direct customer (internal or external) interaction with responsibilities in ML solutions design, architecture and implementation
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• 5+ year of experience in the industry as a ML practitioner
• Ability to think strategically about business, solutions and technical challenges.
• A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities.

Preferred Qualifications

• AWS experience preferred, with proficiency in a wide range of AWS services (e.g., SageMaker, AmazonQ, Amazon Nova, EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
• AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
• Experience with automation and scripting (e.g., Terraform, Python)
• Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Web Services Philippines Inc.

Job ID: A

The opportunity:

The role of a
Cloud Service Delivery Manager
(internal job title) is to manage the end-to-end delivery in Manila. This includes collaborating with cross-functional teams to ensure client requests are delivered on time and issues are resolved accordingly.

You are great at:

• Move/Add/Change (M/A/C) work delivery: Work with the Mapping & Integration teams to make sure MAC work requests are delivered within the target SLA; Coordinate with the Delivery Managers, customers and/or delivery teams to negotiate for delivery dates if initial target cannot be met; Continuously monitor and provide status reports on the work items.
• Production Ticket closure: Monitor customer tickets and help Delivery Managers drive ticket to closure by working with the Production Support teams and the customer. The production support team will remain as the owner of the tickets; Provide reports on ticket status; Work with clients whenever there are bad input data issues to avoid re-occurrence.
• Quality and Process Improvement: Coordinate with cross –functional teams on bringing up quality and process issues and work with them to come up with recommended changes.
• Environment Changes: Coordinates with clients and with internal teams to make sure that environment changes are done as per plan and schedule; Coordinate with clients for any planned or unplanned changes on the OpenText environment.
• Quotation and Billing: Manage and implement the process from quotation of work down to billing.
• Contract Compliancy: Makes sure that services are provided to the client as specified in the contract.
• Revenue Growth: Looks for possible opportunities to get new MAC work or other requests that can help increase revenue.

What it takes:

• A graduate of any four year course such as Computer Science degree.
• at least 3 years experience in Customer Relationship Management.
• Has previous experience in account ownership.
• Can take ownership of an account and be accountable for the overall performance of the project.
• Willing to work either ASPAC, EMEA or US hours, depending on the requirement.
• Experience in handling small delivery projects;
• EDI/B2B/E-commerce experience.

Description
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Key job responsibilities

As an experienced technology professional, you will be responsible for:

• Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
• Providing technical guidance and troubleshooting support throughout project delivery
• Collaborating with stakeholders to gather requirements and propose effective migration strategies
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

A day in the life

Working with customers to understand their business challenges around security "in" the cloud and to help design / architect technical solutions to address those business needs.

Support Amazonians and customers across ASEAN region in ongoing projects as the field security SME to consult with and provide prescriptive guidance on standards of good practice around AWS's well-architected, secure and resilient design principles to ensure all customer deliverables and work products are secure by design and in practice.

Lead builders in innovation and build initiatives to deliver innovative solutions to address emerging business needs.

About The Team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• 10 years' experience in IT security, compliance, or risk management.
• BA/BS degree or equivalent experience.
• Hands-on technical expertise in technology automation, implementation, integration, and/or deployment.

Preferred Qualifications

• AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
• AWS Professional level certifications (e.g., Solutions Architect Professional) preferred
• Experience with automation and scripting (e.g., Terraform, Python) and knowledge of security and compliance standards (e.g., HIPAA, GDPR)
• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
• Hands-on technical expertise in building and deploying security solutions, capabilities and infrastructure.
• Implementation experience with enterprise security solutions such as SSO, Federation, WAF, IPS, Anti-DDOS, and SIEM and understanding architectural implications of meeting industry standards such as PCI DSS, ISO 27001, GDPR, and NIST frameworks and relevant regulatory frameworks such as Thailand's Personal Data Protection Act B.E , BOT Notifications SorNorSor 21/2562, 6/2561, 11/2561, etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Web Services Philippines Inc.

Job ID: A

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at

follow our pages on

LinkedIn

,

Twitter

,

Facebook

and

Instagram

.

The Solutions Delivery Consultant is responsible for delivering 8x8 cloud-based solutions to our highly valued Enterprise and Public sector Customers. You will provide in-depth UC/CC solution design. You will lead the delivery of our communication platform from a technical aspect, including solution build and UAT testing and then support the customer as they go live on the 8x8 platform. You will be committed to providing the very best in customer service, and be able to work in a face paced and demanding environment, leading multiple projects at the same time.

Responsibilities

Lead technical solution design sessions for new 8x8 customers, Contact centre (CC) design across all media types (Voice, email, chat, SMS, and Social media channels), Including chatbot design and deployment

Engage with customers onsite and remotely for project kick off meetings, design and delivery sessions

Complete configuration, implementation and testing of 8x8 services

Provide advice to our customers on the configuration of IP networks to best facilitate 8x8 services

Troubleshoot in a timely manner, liaising with relevant 8x8 teams and providing excellent customer communication

Complete design documentation detailing the customer's Media flows (voice/chat/email/sms/chatbot)

The ability to understand the customer network topologies and advise if changes are required

Qualifications

Good knowledge around cloud-based solutions in a SaaS environment and being able to confidently talk, debate and discuss virtually and in person with different Channel Partners best practices

3+ years in a similar role of training and enablement through Channel Partners with a wrap around of Project Management experience

Working knowledge of routers, switches, and other network components

Ability to manage multiple projects simultaneously with strong planning and organisational skills

Excellent interpersonal skills demonstrated in a customer facing environment

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the

E-Verify program

.

View the

Participant Poster

in English and Español.

View the

Right to Work Poster

in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at (Include "Reasonable Accommodation" in the subject line)

Our Job Applicant Privacy Notice can be found

here

.

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at follow our pages on LinkedIn, Twitter, Facebook and Instagram.

The
Solutions Delivery Consultant
is responsible for delivering 8x8 cloud-based solutions to our highly valued Enterprise and Public sector Customers. You will provide in-depth UC/CC solution design. You will lead the delivery of our communication platform from a technical aspect, including solution build and UAT testing and then support the customer as they go live on the 8x8 platform. You will be committed to providing the very best in customer service, and be able to work in a face paced and demanding environment, leading multiple projects at the same time.

Responsibilities

• Lead technical solution design sessions for new 8x8 customers, Contact centre (CC) design across all media types (Voice, email, chat, SMS, and Social media channels), Including chatbot design and deployment
• Engage with customers onsite and remotely for project kick off meetings, design and delivery sessions
• Complete configuration, implementation and testing of 8x8 services
• Provide advice to our customers on the configuration of IP networks to best facilitate 8x8 services
• Troubleshoot in a timely manner, liaising with relevant 8x8 teams and providing excellent customer communication
• Complete design documentation detailing the customer's Media flows (voice/chat/email/sms/chatbot)
• The ability to understand the customer network topologies and advise if changes are required

Qualifications

• Good knowledge around cloud-based solutions in a SaaS environment and being able to confidently talk, debate and discuss virtually and in person with different Channel Partners best practices
• 3+ years in a similar role of training and enablement through Channel Partners with a wrap around of Project Management experience
• Working knowledge of routers, switches, and other network components
• Ability to manage multiple projects simultaneously with strong planning and organisational skills
• Excellent interpersonal skills demonstrated in a customer facing environment

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at (Include "Reasonable Accommodation" in the subject line)

Our Job Applicant Privacy Notice can be found here.

Introduction
We are seeking individuals with business and technology consulting experience to design, configure and implement IBM's Apptio's SaaS solutions for our strategic customers. IBM's Apptio Software Implementation Consultants see the big picture and function as integrators between business needs and technology solutions. This role will work closely with customers and requires strong customer-facing abilities to include active listening and in areas where knowledge or experience is lacking, our customers often require strong leadership/partnership to get them to their desired value outcome. If you have the passion and energy to work in a fast-paced environment, you are the person we are looking for

Your Role And Responsibilities
Apptio is the CIO's business management system. We build advanced data and analytics applications that help all IT leaders understand and make informed decisions about their technology investments, capitalize on the cloud transformation and drive innovation within their organization. We call it Technology Business Management (TBM). Our TBM solution experts believe deeply in Apptio's potential to lead our market and disrupt the IT industry on a daily basis. We are passionate about what we do and are driven by a common mission to support and elevate the role of CIOs within their organization. We are team players with an entrepreneurial spirit and an eye on results. We work in a highly collaborative and agile environment where we strive to continuously improve.

Key Responsibilities

• Gather and document functional and business requirements from the client, as well as translate them into a solution design and specific technical requirements, ensure the solution has alignment to the clients use cases and provides maximum solution value, and is within scope of Apptio products/services.
• Configure, test, & document Apptio dashboards, reports and underlying data models to meet the functional design and specifications.
• Work closely with other consultants in the organization to leverage skill sets and deliverables.
• Provide end user training as needed.
• Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion.
• Work with the product management and development organization to channel client feedback and solutions into future releases of the Apptio product suite.
• Work with content management to channel commonalities across customers into best practice processes & product-delivered templates.

Preferred Education
Bachelor's Degree

Required Technical And Professional Expertise

• 7+ years of experience in a business analyst, consulting, or technical analyst role
• Experience with Excel, SQL, relational databases or business intelligence software.
• Customer facing experience in system implementation
• Ability to demonstrate experience with data analysis and data manipulation.
• Education in Engineering, Computer Science, MIS, Finance or equivalent experience

Preferred Technical And Professional Experience

• Consulting experience in enterprise systems implementations
• Executive report and dashboard design, SQL / SSRS, KPI's, Tableau etc.
• Skilled at working with large data sets, quickly detecting and resolving data-related issues.