13 Daily Operations jobs in the Philippines

Specialist, Operational Sourcing Support

Muntinlupa, National Capital Region Boehringer Ingelheim

Posted 7 days ago

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Job Description

**The Position**
We are seeking for professionals who will be responsible for performing operational sourcing activities and providing category management support. If you are eager to support the Sourcing organization in an autonomous manner within assigned categories-aligned with category strategies and sourcing cards developed by Global Category Managers-then this role is for you.
**Tasks and Responsibilities:**
+ As an Operational Sourcing Support Specialist, you will be responsible for overall operational sourcing activities for Germany, working closely with Global Category Managers or Sourcing Managers, and adhering to internal and external compliance regulations.
+ Support demand management by creating and maintaining new demands in the system
+ Assist Category Managers/Sourcing Managers in conducting comprehensive supply market analysis using available methodologies
+ Create and manage the RfX process in the sourcing tool, including preparation, execution, evaluation, approval, and awarding, in line with the defined sourcing strategy and Target Operating Model
+ Execute the end-to-end RfX process, selecting the appropriate template in accordance with the sourcing strategy and framework
+ Manage the entire lifecycle of purchasing contracts-from inception to closure-in close collaboration with Category Managers/Sourcing Managers
**About Our Future Employee:**
+ You should speak English fluently (C1 level) and have a minimum of 2 years of professional experience in a sourcing-related position.Additionally, we are looking for:
+ Bachelor's degree or equivalent college qualification, preferably in Economics, Purchasing, or ProcurementGood Ariba knowledge
+ Distinct empathy, team spirit, accountability, intrapreneurship, and a high service orientation with a continuous improvement mindset
+ Customer orientation even in difficult situations and in contact with higher hierarchy levels
+ Proven problem-solving ability to manage complex and/or sensitive situations to successfully recommend, influence, and implement solutions which may require engaging different levels within the organization
+ Excellent analytical skills, strategic mindset, and capability of prioritizing
+ Ability to deliver results in a fast-paced environment
+ Excellent communication skills
+ Preferably working experience with SAP, ServiceNow, MS Office (advanced in Excel)
+ Amenable to working a night shift or a rotating schedule
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
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Business Operations Analyst

NCR Atleos

Posted 16 days ago

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Job Description

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / EUROPE T&M Team**
Grade 8, internal or external candidate.
**_EUROPE T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers in order to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Power Query, Power BI, Microsoft Office etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language, while knowledge of Germanwould be considered a plus
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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Business Operations Analyst

NCR Atleos

Posted 17 days ago

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Job Description

**About NCR Atleos**
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
**Business Support Analyst - Banking Revenue Assurance / NAMER T&M Team**
Grade 8, internal or external candidate.
**_NAMER T&M Team_** _, as a part of Banking Revenue Assurance team is responsible for reviewing field service activities provided to our customers and determining which activities are considered Out of Scope, as per Customer's maintenance Contract. Team's goal is to organize efficient T&M billing process by doing deep-dive analyses of field activities using various tools, cooperating with other internal teams, providing financial reports on chargeable calls and ensuring revenue is collected fully and in a timely manner. We are constantly working on optimizing our processes, and the role of T&M analyst is currently evolving into a consultant for company-wide internal and external solutions._
**POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:**
+ Understand Contractual language that defines field service activities not covered by the maintenance Contract
+ Review all service activities generated for assigned customers and based on Contract knowledge identify Out of Scope activities
+ Create Financial Reports for billable activities and calculation in accordance to Customer Contract's Terms and Conditions
+ Present great attention to details when completing daily tasks, especially when it comes to Reporting and Invoicing process - Customer data, payment terms, taxes, pricing, etc.
+ Identify process gaps and work on continuous process improvement and automatization to advance developmental growth and cost reduction
+ Create Executive summary showcasing the cost or profit associated with the summary
+ Coordinate conversations with other internal teams with goal to enable efficient T&M billing process
+ Understand all relevant technical details on company's Banking equipment
+ Perform various analyses on business activities for assigned customers to identify Revenue gaps
+ Use multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Microsoft Office, etc.
+ Manage business process that creates value and increase customer satisfaction
**Candidates profile and qualifications:**
+ Bachelor's Degree
+ 2-3 years of relevant work experience
+ Excellent knowledge of **English** language
+ Demonstrated proficiencies in Microsoft Office Suite software, knowledge of creating macro solutions would be considered as advantage
+ Possesses a high degree of skill in relationship management, and leadership to get issues resolved for the customer
+ Technical knowledge of Banking equipment would be considered as an advantage
Offers of employment are conditional upon passage of screening criteria applicable to the job.
**EEO Statement**
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
**Statement to Third Party Agencies**
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
This advertiser has chosen not to accept applicants from your region.

Business Operations Specialist

Tuncarp

Posted today

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Job Description

**JOB TITLE **Business Operations Specialist

**LOCATION **BGC, Manila Philippines
**JOB TYPE **Hybrid - Full-Time

**ABOUT US**

We are a new breed of design agency with a new, fresh approach compared to traditional agencies. We focus on creativity and innovation to create designs for our clients that are both beautiful and functional.

Our team is global with people in Singapore, Manila, and London. We bring together the right mix of skillsets and work seamlessly together to service clients all over the world. We are building a team who are passionate and love to innovate through design and creative technology. Our culture fosters new ideas and inspires creativity.

Covid has changed the way that people want to work and we are ready to embrace those changes with flexibility on the standard 9-5. Evolving times require a new way of working.

Our founders have a strong background in CX Consultancies and network agencies and are committed to creating a community where design thrives. We need an organised and motivated Business Operations Specialist to ensure everything in the agency runs smoothly.

**What You’ll Do**

The Business Operations Specialist is responsible for ensuring that the agency runs as smoothly as possible. They will put in place the necessary tools and processes to help our design teams work more efficiently and will conduct regular reviews to identify ways to optimise operations.
You will:

- Use data to make decisions on how to optimise agency performance
- Evaluate processes and workflows to keep things running smoothly
- Ensure projects are set-up for success (inc. staffing, tools, timecards & budget tracking)
- Gather customer feedback to identify pain points and actively suggest improvements
- Map agency processes
- Run project post-mortems following project close (lessons learned - alpha/delta)
- Work with the design team to own case study creation
- Manage staffing requirements
- Conduct time card analysis to track effort across projects
- Handle general administrative tasks
- Working with HR team to coordinate payroll, new starters and open roles

**Requirements**:

- 1-2 years in an biz. operations role (agency experience a plus)
- Keen problem solver with an analytical mind
- Good knowledge of agency toolkit (i.e. Jira, Resource Guru, Smartsheets, Xerox etc.)
- Team player with good interpersonal skills
- Proactive and able to multiple tracks of work
- Enthusiast about work with a can-do attitude
- Strong attention to detail
- Keen to learn and grow into a more senior role

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
This advertiser has chosen not to accept applicants from your region.

Business Operations Specialist

Tuncarp

Posted today

Job Viewed

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Job Description

**JOB TITLE **Business Operations Specialist

**LOCATION **BGC, Manila Philippines
**JOB TYPE **Hybrid - Full-Time

**ABOUT US**

We are a new breed of design agency with a new, fresh approach compared to traditional agencies. We focus on creativity and innovation to create designs for our clients that are both beautiful and functional.

Our team is global with people in Singapore, Manila, and London. We bring together the right mix of skillsets and work seamlessly together to service clients all over the world. We are building a team who are passionate and love to innovate through design and creative technology. Our culture fosters new ideas and inspires creativity.

Covid has changed the way that people want to work and we are ready to embrace those changes with flexibility on the standard 9-5. Evolving times require a new way of working.

Our founders have a strong background in CX Consultancies and network agencies and are committed to creating a community where design thrives. We need an organised and motivated Business Operations Specialist to ensure everything in the agency runs smoothly.

**What You’ll Do**

The Business Operations Specialist is responsible for ensuring that the agency runs as smoothly as possible. They will put in place the necessary tools and processes to help our design teams work more efficiently and will conduct regular reviews to identify ways to optimise operations.
You will:

- Use data to make decisions on how to optimise agency performance
- Evaluate processes and workflows to keep things running smoothly
- Ensure projects are set-up for success (inc. staffing, tools, timecards & budget tracking)
- Gather customer feedback to identify pain points and actively suggest improvements
- Map agency processes
- Run project post-mortems following project close (lessons learned - alpha/delta)
- Work with the design team to own case study creation
- Manage staffing requirements
- Conduct time card analysis to track effort across projects
- Handle general administrative tasks
- Working with HR team to coordinate payroll, new starters and open roles

**Requirements**:

- 1-2 years in an biz. operations role (agency experience a plus)
- Keen problem solver with an analytical mind
- Good knowledge of agency toolkit (i.e. Jira, Resource Guru, Smartsheets, Xerox etc.)
- Team player with good interpersonal skills
- Proactive and able to multiple tracks of work
- Enthusiast about work with a can-do attitude
- Strong attention to detail
- Keen to learn and grow into a more senior role

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- 13th month salary
This advertiser has chosen not to accept applicants from your region.

Manager I, Business Operations

Concentrix

Posted 2 days ago

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Job Description

Job Title:
Manager I, Business Operations
Job Description
Location:
PHL Quezon City - Tera Tower 21st Floor
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.

Business Operations Analyst II

Pasay City, National Capital Region Conduent

Posted 3 days ago

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Track Description:**
+ Requires formal education and relevant expertise in a professional, sales, or technical area.
+ Performs technical-based activities.
+ Contributes to and manages projects.
+ Uses deductive reasoning to solve problems and make recommendations.
+ Interfaces with and influences key stakeholders.
+ Leverages previous knowledge and expertise to achieve results.
+ Able to complete work self-guided and with a team.
+ College or university degree required.
**General Profile**
+ Requires knowledge and experience in specific field.
+ Will acquire higher-level knowledge and skills.
+ Develops an understanding of the company, processes, and customers.
+ Uses existing procedures to solve standard problems.
+ Receives moderate guidance and direction from others.
**Functional Knowledge**
+ Requires expanded conceptual understanding of theories, practices, and procedures.
**Business Expertise**
+ Uses an understanding of key business drivers to accomplish work.
**Impact**
+ Impacts a team, by example, through the quality service and information provided.
+ Follows standardized procedures and practices to achieve objectives and meet deadlines.
**Leadership**
+ No supervisory responsibilities.
+ Provides informal guidance to new team members.
**Problem Solving**
+ Uses existing procedures and technical experience to solve problems.
**Interpersonal Skills**
+ Exchanges complex information and ideas effectively.
**Responsibility Statements**
+ Facilitates working sessions to meet operational and customer goals.
+ Acts as the customer liaison to ensure work processes are efficient and effective.
+ Identifies and organizes data to produce meaningful views of operational performance.
+ Develops detailed operational dashboards ensuring requirements meet objectives for recommendations.
+ Compiles cost assessment data for projects, and the integration of various project suppliers and vendors.
+ Examines and recommends changes or improvements to policies, quality, and problem resolution.
+ Develops well-rounded knowledge of the organization, operating processes, and governing regulations.
+ Performs other duties as assigned.
+ Complies with all policies and standards
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.
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Business Operations Analyst II- Price Variance Auditor

Pasay City, National Capital Region Conduent

Posted 4 days ago

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Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Job Summary:**
We are seeking a detail-oriented and highly skilled **Price Variance Auditor** with strong expertise in Microsoft Excel (especially in formula-based analysis) to perform comprehensive audits of parts-related base prices, price adjustments, and all relevant documentation tied to newly initiated contracts. The ideal candidate will ensure pricing accuracy, adherence to contractual obligations, and integrity of supporting evidence. This role also involves regular client interaction and a proactive approach to identifying cost-saving opportunities and supporting strategic price negotiation efforts.
**Key Responsibilities:**
+ Conduct thorough audits of base part prices, contract price changes, and all supporting documentation related to new supplier contracts initiated by buyers.
+ Verify pricing accuracy and ensure all adjustments are aligned with contractual terms and client policies.
+ Assess the validity and sufficiency of evidence provided to support pricing changes.
+ Utilize advanced Excel formulas and tools to compute price changes, identify discrepancies, and report on variances.
+ Prepare and deliver clear, concise reports on audit findings, highlighting risks, inconsistencies, or cost-saving opportunities.
+ Lead or participate in regular review meetings with clients to discuss Price Change Reports and variance findings.
+ Collaborate with procurement teams to formulate strategic approaches to supplier negotiations and price reductions.
+ Maintain documentation of audit processes, methodologies, and conclusions to ensure transparency and traceability.
**Required Qualifications and Skills:**
+ Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, or a related field.
+ Proven experience in auditing, procurement, or cost analysis with a focus on price validation and variance analysis.
+ **Advanced proficiency in Microsoft Excel** - including but not limited to: VLOOKUP, INDEX/MATCH, IF statements, pivot tables, conditional formatting, and error-checking formulas.
+ Strong analytical and quantitative skills, with a high level of attention to detail.
+ Excellent written and verbal communication skills for client reporting and presentations.
+ Ability to manage multiple audits/projects simultaneously in a fast-paced environment.
+ Familiarity with procurement or ERP systems SAP is a plus.
+ Open to night shift and hybrid work set up
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
This advertiser has chosen not to accept applicants from your region.

Business Unit Head – Mall Operations

Pasay City, National Capital Region HRTX

Posted 3 days ago

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Job Description

The Business Unit Head Mall Operations is a senior executive role tasked with leading the full operations and strategic direction of multiple business verticals within a large-format retail and lifestyle complex. The role oversees various customer-centric and revenue-generating functions such as entertainment, tech retail, transportation services, customer care, and strategic partnerships. The position requires strong cross-functional leadership and the ability to deliver operational excellence, business growth, and an exceptional customer experience.

Qualifications:

  • Bachelors degree in Business Administration, Operations Management, or a related field; MBA or equivalent postgraduate degree is highly preferred.
  • At least 15 years of progressive experience in large-scale mall operations , with a minimum of 5 years in a senior leadership role.
  • Proven ability to manage diverse functions such as entertainment, retail services, venue operations, and customer care within a high-footfall property.
  • Strong track record in business strategy, P&L management, and driving operational efficiency.
  • Excellent leadership, stakeholder management, and team-building capabilities.
  • High level of adaptability, strategic thinking, and results orientation.
  • Experience in partnership development and customer engagement strategies is an advantage.
  • Strong communication and decision-making skills.

Duties & Responsibilities:

  • Lead and manage the integrated operations of various mall-based business functions (eg. Cinema, Entertainment, Tech Retail Operations, Mall Venue Management, Transpiration Services, Licensing & Strategic Partnerships, etc.)
  • Develop and execute operational strategies to achieve business targets, enhance customer satisfaction, and optimize resource use.
  • Ensure consistent implementation of service standards, operating procedures, and performance metrics across all units.
  • Drive innovation and improvements in customer experience, digital integration, and space utilization.
  • Work closely with senior leadership and cross-functional teams to align business unit goals with the overall mall strategy.
  • Monitor market trends, foot traffic, and customer feedback to inform data-driven decisions and business enhancements.
  • Establish and maintain relationships with key partners, vendors, and tenants to support commercial objectives.
  • Manage and mentor business unit teams, fostering a culture of accountability, service excellence, and continuous improvement.
  • Ensure compliance with internal policies, safety regulations, and operational guidelines.
  • Provide regular performance updates and strategic insights to executive leadership.
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Business Partner Due Diligence Operations Analyst

Taguig, National Capital Region Continental

Posted 23 days ago

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Job Description

**GBS Manila Organizational Description:**
Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental AG.
GBS Manila is composed of five (5) main work streams, structured to make processes centralized, standardized, and in leveraged technology with the support of IT group, Continental Business Systems & RPA Competence Center.
It provides end-to-end, front-to-back services; from customer service, order management, purchasing, invoice to payment, credit and collection, full finance activities, data management, and HR services including payroll, employee benefits and talent acquisition; all built to meet its customers needs.
Support for (Group) Compliance, (Group) Export Control & Sanctions plus the (global) Responsible Value Chain organization with operational tasks of the Business Partner Due Diligence process such as:
+ False Positive clearing for Sanctions screening, Adverse Media Screening, Ultimate Beneficial Owner (UBO) Screening, Internet Research, and Continuous Screening.
+ Manual Entry of BP information into the KYBP tool (depending on processes defined by the sectors/group functions).
+ Correction of wrongfully entered data by the initiator (e.g. found during follow ups)
+ Tracking of post-completion mitigation measures, incl. Follow ups with the business
+ Determination if post-completion mitigation measures were indeed completed by the initiator and complies with the requirements set.
+ Collection of random samples within the KYPB platform once a year based on a predefined set of criteria.
+ Preparation of sample to send to Group Compliance, Group Export Control & Sanctions plus the global Responsible Value Chain organization for further processing and analysis.
+ Collection of feedback of analysis by Group Compliance, Group Export Control & Sanctions + the global Responsible Value Chain organization
+ Bachelor's degree holder in Business, Finance, Engineering, IT, or related courses.
+ Basic knowledge in Compliance, Sanctions & Export Control and/or Labor and Human Rights, and Environmental Due Diligence.
+ 2-4 years of related work experience in Compliance and Export Control is a plus.
+ Work with Project teams on process improvements, development of KPI and other quality measures.
+ Advanced knowledge of IT systems and databases preferably SAP.
+ Proficient in using Office 365 applications; Advanced knowledge of Excel.
+ Able to facilitate team meetings to share best practices, lead process improvement initiatives, actively participate/form part of GBS committees (such as events comm., Connect
+ Experience with working with international teams a plus.
+ Understanding of different cultures
+ Hybrid work arrangement
+ HMO upon hire
+ Values-based culture
+ Work-life balance
+ Learning Opportunities
Ready to drive with Continental? Take the first step and fill in the online application.
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