What Jobs are available for Customer Support Staff in Valenzuela?

Key Responsibilities & Duties

• Handle customer inquiries through phone, email, or in-person, providing accurate information about products, services, lead times, and order status.

• Process and monitor customer orders, ensuring accuracy and timely delivery in coordination with production and logistics teams.

• Assist in preparing quotations, proposals, and order confirmations.

• Address and resolve customer complaints, issues, and product concerns professionally and efficiently.

• Maintain customer records, including purchase history, requirements, and feedback, in the company's system.

• Coordinate with the manufacturing team to update customers regarding production schedules, delays, or product availability.

• Generate reports on customer service activities, order tracking, and customer feedback for management review.

• Participate in company events, training, and continuous improvement initiatives to enhance service quality.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field).
• With experience in customer service, preferably in a manufacturing or related industry.
• Strong communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook)
• Highly organized with keen attention to detail.
• Ability to handle multiple tasks and work under pressure.
• Strong problem-solving and negotiation skills.

Personal Attributes:

• Proactive, approachable, and customer-oriented.
• Can adapt to a fast-paced, team-driven environment.
• Strong sense of accountability and professionalism.
• Willing to be assigned in Valenzuela City.

Job Type: Full-time

Ability to commute/relocate:

• Valenzuela: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

DUTIES:

• Responsible in customer chats on different e-commerce and online platforms in a timely manner.

• Handle order issues daily on all e-commerce platforms.

• Coordinate with platform accounts manager on order issues, shipment follow ups, and other operational related works.

• E-commerce related experience is a plus

REQUIREMENTS:

• Graduate of Bachelor's/College Degree of any course

• Excellent in details, time management & organizational skills

• Detailed oriented & highly organized

• Must be willing to work in Malabon City

Job Types: Full-time, Fresh graduate

Benefits:

• Company Christmas gift
• Employee discount
• Paid training
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Malabon (Preferred)

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

Easy and Fast One-day Hiring Process Earn up to 26k monthly plus more benefits We are looking for a Travel Representative in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply Now

Responsibilities:

• Answer inquiries from clients about travel products and services.
• Assist clients with booking travel arrangements and ensure the accuracy of booking details and itinerary
• Provide advice and recommendations on travel destinations and activities
• Handle customer complaints and resolve issues related to travel bookings
• Achieve performance targets related to customer satisfaction and sales conversion

Qualifications:

• High school diploma or equivalent required
• No prior travel experience necessary—we provide comprehensive training
• Strong communication and organizational skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with travel booking systems and tools is a plus but not required.
• Ability to adapt to changing customer needs and work well independently or as part of a team.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php23, Php26,000.00 per month

Benefits:

• Additional leave
• Employee discount
• Health insurance
• Paid training

Work Location: In person

Job Summary:

A Customer Service Representative (CSR) is a customer care professional who is engaged in the day to day monitoring and interaction with both internal and external customers.

Duties & Responsibilities

• Corresponds with the customer through e-mail, letter, or telephone calls.
• Processes orders and execute documentation
• CSR answer questions about the status of orders or any other services
• Access the variety of database to pullout, and change or correct the customer's personal of order information.
• Maintains financial accounts by processing customer adjustments
• Perform other related activities required by the management in the conduct of its business.

Job Specifications

• College graduate preferably BSBA Marketing or any related field
• 2+ years of customer service experience, preferably in a manufacturing or industrial setting.
• Experience with ERP systems

Job Type: Full-time

Pay: From Php19,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Work Location: In person

We are mass hiring for Call Center Agents as prior in our Metro Manila sites

Sapient is URGENTLY HIRING APPLY TODAY AND GET HIRED IMMEDIATELY

Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.
• Update and maintain accurate records of customer interactions, transactions, and order details in the system.
• Stay updated on company policies, procedures, and services to provide accurate information to customers
• Contribute to a positive and collaborative team environment.

Our Awesome Benefits:

• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• Pioneer, Non-voice, and Easy Accounts Available
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office
• Paid leaves, OT & holiday pay
• Government-mandated benefits & 13th-month pay
• Fast-Track Career Growth for top performers
• Retirement/Life Insurance for Qualified Staff
• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.

THIS IS FOR AN ONSITE WORK SET UP ONLY

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

• Additional leave
• Company events
• Employee discount
• Health insurance
• Paid training

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Flexible schedule
• Flextime
• Free parking
• Gym membership
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person

We are looking for Customer Service Representatives (CSRs) who will support both Komento and Inspire (fulfillment clients). The ideal candidate has hands-on experience in e-commerce platforms, customer service, and order management, with the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Handle customer inquiries across various platforms (chat, email, and social media).
• Manage customer orders and monitor fulfillment progress.
• Track and update inventory levels to ensure accurate reporting.
• Use CRM tools to manage customer interactions and maintain records.
• Support order monitoring across multiple platforms (Facebook/Meta, Lazada, Shopee, TikTok Shop, Shopify, Zalora, WooCommerce, etc.).
• Collaborate with internal teams to resolve issues and deliver excellent customer experiences.
• Provide timely and professional communication to clients and customers.

Qualifications:

Previous experience or strong familiarity with:

• Facebook/Meta tools and Marketplace
• Marketplace Seller Centers (Lazada, Shopee, TikTok, Shopify, Zalora, WooCommerce)
• Customer management and support processes
• Order monitoring and tracking
• Inventory monitoring
• CRM usage
• Strong written and verbal communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented, organized, and proactive problem solver.

Preferred (but not required):

• Previous experience working in an e-commerce company.
• Previous experience in a warehousing & fulfillment center (3PL).

Why Join Us?

• Opportunity to gain exposure in both customer service and e-commerce fulfillment operations.
• Work with dynamic teams supporting multiple platforms and clients.
• Growth and learning opportunities in a fast-growing industry.

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• On-site parking

Ability to commute/relocate:

• Valenzuela: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Work Location: In person

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Why Join Us?

• Competitive Salary – Up to 28K
• Exciting 30K Sign-On Bonus
• Flexible shifts – Day, Night, and Graveyard
• Options for Voice and Non-Voice Accounts
• Opportunities in Local and International Accounts

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

• Additional leave
• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person