613 Customer Support Staff jobs in Valenzuela
Customer Support Associate/Customer Service Representative
Pasay, National Capital Region
Lewis Glanz Consulting
Posted 1 day ago
Job Viewed
Job Description
Location: MOA, Pasay, Metro Manila
br>We are seeking a motivated and customer-oriented Customer Service Representative to join our growing team. The ideal candidate has at least 6 months of experience in customer service and a passion for providing excellent support to clients.
Qualifications:
- At least 6 months of experience in customer service (BPO or non-BPO industry).
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Willing to work on-site and in shifting schedules (if applicable).
br>We are seeking a motivated and customer-oriented Customer Service Representative to join our growing team. The ideal candidate has at least 6 months of experience in customer service and a passion for providing excellent support to clients.
Qualifications:
- At least 6 months of experience in customer service (BPO or non-BPO industry).
- Excellent communication and interpersonal skills.
- Strong problem-solving and active listening abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Willing to work on-site and in shifting schedules (if applicable).
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative / Technical Support
Taguig, National Capital Region
POCC
Posted today
Job Viewed
Job Description
We are looking for agents who have experience working as a Technical Support Representative, specifically those with excellent communication skills.
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
Please choose us when considering your future career path.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- Pay with Incentives
- We provide positions for No Call Center Exp. (College Grad Required)
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you going to be able to Work On-site (in Pasig)?
- What is your vaccination status?
- What is your VIBER Number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (required)
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
Please choose us when considering your future career path.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- Pay with Incentives
- We provide positions for No Call Center Exp. (College Grad Required)
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you going to be able to Work On-site (in Pasig)?
- What is your vaccination status?
- What is your VIBER Number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative / Technical Support
Manila, Metropolitan Manila
Extuent
Posted today
Job Viewed
Job Description
**Role and Responsibilities**:
- Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
- Maintain a positive, empathetic, and professional attitude toward customers always.
- Work effectively either as an individual or member of a team and relate with staff at all levels
- Demonstrated ability to communicate, both orally and in writing, in a clear and concise manner
**Requirements**:
- Excellent track record with 2 - 5 years of customer service experience
- Excellent oral and written communication
- Customer orientation and ability to adapt/respond to different types of personalities
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma, general education degree, or equivalent.
- Open to working in shifts (US daytime hours)
**Additional Remote Work Requirements**:
Access to high-speed Internet: 10 Mbps internet speed and must have a backup internet connection or device (pocket wi-fi, prepaid broadband, dongle, etc.)
Additional Information
Career Level: 1-4 Years Experienced Employee
Qualification: High School Diploma, Bachelor’s/College Degree
Years of Experience: 2 years
**Salary**: Php35,000.00 - Php40,000.00 per month
**Benefits**:
- Health insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 2 years (required)
**Language**:
- English (required)
- Ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
- Maintain a positive, empathetic, and professional attitude toward customers always.
- Work effectively either as an individual or member of a team and relate with staff at all levels
- Demonstrated ability to communicate, both orally and in writing, in a clear and concise manner
**Requirements**:
- Excellent track record with 2 - 5 years of customer service experience
- Excellent oral and written communication
- Customer orientation and ability to adapt/respond to different types of personalities
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma, general education degree, or equivalent.
- Open to working in shifts (US daytime hours)
**Additional Remote Work Requirements**:
Access to high-speed Internet: 10 Mbps internet speed and must have a backup internet connection or device (pocket wi-fi, prepaid broadband, dongle, etc.)
Additional Information
Career Level: 1-4 Years Experienced Employee
Qualification: High School Diploma, Bachelor’s/College Degree
Years of Experience: 2 years
**Salary**: Php35,000.00 - Php40,000.00 per month
**Benefits**:
- Health insurance
- Work from home
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service Representative: 2 years (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative / Technical Support
Marikina, National Capital Region
POCC
Posted today
Job Viewed
Job Description
We are looking for agents who have experience working as a Technical Support Representative or any International Call Center account specifically those with excellent communication skills.
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- P21K to P30K Salary with Bonuses
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you willing to Work Onsite (in Pasig City)?
- What is your VIBER number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (preferred)
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- P21K to P30K Salary with Bonuses
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you willing to Work Onsite (in Pasig City)?
- What is your VIBER number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative / Technical Support
Taguig, National Capital Region
POCC
Posted today
Job Viewed
Job Description
We are looking for agents who have experience working as a Technical Support Representative or any International Call Center account specifically those with excellent communication skills.
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- P21K to P30K Salary with Bonuses
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you willing to Work Onsite (in Pasig City)?
- What is your VIBER number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (preferred)
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- P21K to P30K Salary with Bonuses
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you willing to Work Onsite (in Pasig City)?
- What is your VIBER number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative / Technical Support
Mandaluyong, National Capital Region
POCC
Posted today
Job Viewed
Job Description
We are looking for agents who have experience working as a Technical Support Representative or any International Call Center account specifically those with excellent communication skills.
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- P21K to P30K Salary with Bonuses
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you willing to Work Onsite (in Pasig City)?
- What is your VIBER number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (preferred)
We are looking for people that can take on these various responsibilities such as:
- Identifying customer hardware and software problems
- Able to convey instructions to help resolve their issues
- Provide accurate feedback and record any complaints and issues customers have faced
- Sending customers to individuals that can help assist in the resolution of their issues
- Troubleshoot and test devices and other services.
- Offer repair and replacement to these products that are offered
Should one find themselves, hired, the job comes with many benefits. To ensure as safe and healthy commute for our employees there will be a Shuttle service offered to employees to prevent as much contact too and from the site. As an added bonus and extra precaution to our employees, they will have Health Insurance while working for the company. Add to this there will also be extra work incentives while working with us.
**PERKS AND BENEFITS**
- Shuttle Services
- Health Care Coverage
- P21K to P30K Salary with Bonuses
**QUALIFICATIONS**
- Must be a Senior Highschool or Highschool (Old Curriculum) Graduate
- **Must have 1 year of international call center experience**
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php30,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Transportation service provided
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Late shift
- Night shift
- Rotational shift
- Shift system
Supplemental pay types:
- 13th month salary
- Commission pay
- Performance bonus
COVID-19 considerations:
Shuttle Services, Vaccine Required to work
Application Question(s):
- Are you willing to Work Onsite (in Pasig City)?
- What is your VIBER number?
**Education**:
- Senior High School (preferred)
**Experience**:
- International Call Center: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Customer Support Representative
Ortigas, National Capital Region
Sapient Global Services
Posted 11 days ago
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
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6
Wfh Customer Support Representative
Makati, National Capital Region
Support Shepherd
Posted today
Job Viewed
Job Description
**Customer Support Representative**
**Working Hours**: M-F 12 am - 8 pm ; Sat (rotating schedule) 10 pm-6 am MNL
**Salary**: Php 45,000
**Holidays**: US Holidays. Yearly holiday schedule is given first of the year that will state what holidays are paid time off
**Permanent / Home-based**
**Company / Client Overview**:
A boutique real estate private equity firm. We are fully integrated with property management, storage facility operator, and investment management all performed in-house.
**Duties and Responsibilities**:
**Essential Duties**:
- Respond to tenant inquiries
- Answering Incoming Calls
- Process payments made over the phone from tenants
- Field tenant requests
- Process move-outs on management software
- Create & update tasks for local managers
- Monitor management software and prepare reports (bi-weekly & monthly)
- Make outbound calls to delinquent tenants to collect payment
- Update tenant accounts
- Manage DaVinci lock combination codes (when necessary; seldom)
**Minimum Requirements**:
- At least 3 years Customer Support experience
- Multi-task
- Problem solver
- Great with Microsoft Office
- Ability to work with a team and communicate tasks to all members of the team
- Willing to put in extra hours when needed but also enjoy the shorter hours when available
- Experience with any project management tools (Monday, BaseCamp, etc.)
- Above average communication skills
- With backup internet option
**Salary**: Php45,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
**Experience**:
- Project management software: 1 year (required)
- Customer service: 3 years (required)
- Customer support: 3 years (required)
- Microsoft Office: 1 year (required)
**Working Hours**: M-F 12 am - 8 pm ; Sat (rotating schedule) 10 pm-6 am MNL
**Salary**: Php 45,000
**Holidays**: US Holidays. Yearly holiday schedule is given first of the year that will state what holidays are paid time off
**Permanent / Home-based**
**Company / Client Overview**:
A boutique real estate private equity firm. We are fully integrated with property management, storage facility operator, and investment management all performed in-house.
**Duties and Responsibilities**:
**Essential Duties**:
- Respond to tenant inquiries
- Answering Incoming Calls
- Process payments made over the phone from tenants
- Field tenant requests
- Process move-outs on management software
- Create & update tasks for local managers
- Monitor management software and prepare reports (bi-weekly & monthly)
- Make outbound calls to delinquent tenants to collect payment
- Update tenant accounts
- Manage DaVinci lock combination codes (when necessary; seldom)
**Minimum Requirements**:
- At least 3 years Customer Support experience
- Multi-task
- Problem solver
- Great with Microsoft Office
- Ability to work with a team and communicate tasks to all members of the team
- Willing to put in extra hours when needed but also enjoy the shorter hours when available
- Experience with any project management tools (Monday, BaseCamp, etc.)
- Above average communication skills
- With backup internet option
**Salary**: Php45,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
**Experience**:
- Project management software: 1 year (required)
- Customer service: 3 years (required)
- Customer support: 3 years (required)
- Microsoft Office: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Customer Service Agent
Marilao, Bulacan
LTVplus
Posted today
Job Viewed
Job Description
**Description**
LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.
**Requirements**:
- 1 year or more of offering technical customer service experience
- Experience and knowledge in Windows Server and networks and Windows environment is a must
- Good English verbal and written communication skills
- The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
- Confidence and patience are essential for good customer relations in this role
- Willingness to explain things, possibly multiple times
- Persistence, and effective problem-solving skills
- Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
- Know anti-virus companies and know what a firewall, antivirus, and malware is
**Responsibilities**
Agents will be working with an antivirus company business customers and their main focus will be on helping customers with migration to their latest versions. They'll also be handling customer queries about the new product they have coming out. Agents will use a phone and remotely help clients to complete these tasks.
**Benefits**
- Remote (Work from Home) setup
- Paid time off (Annual leave) and Sick Leave
- Maternity and Paternity Leave
- Online/virtual Upskill and Knowledge sharing sessions
- Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
- Health Stipend
**Employment type**
Full-time
**Department**
Customer Service
**Location**
Philippines/Marilao
LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.
**Requirements**:
- 1 year or more of offering technical customer service experience
- Experience and knowledge in Windows Server and networks and Windows environment is a must
- Good English verbal and written communication skills
- The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
- Confidence and patience are essential for good customer relations in this role
- Willingness to explain things, possibly multiple times
- Persistence, and effective problem-solving skills
- Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
- Know anti-virus companies and know what a firewall, antivirus, and malware is
**Responsibilities**
Agents will be working with an antivirus company business customers and their main focus will be on helping customers with migration to their latest versions. They'll also be handling customer queries about the new product they have coming out. Agents will use a phone and remotely help clients to complete these tasks.
**Benefits**
- Remote (Work from Home) setup
- Paid time off (Annual leave) and Sick Leave
- Maternity and Paternity Leave
- Online/virtual Upskill and Knowledge sharing sessions
- Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
- Health Stipend
**Employment type**
Full-time
**Department**
Customer Service
**Location**
Philippines/Marilao
This advertiser has chosen not to accept applicants from your region.
8
Customer Support Associate
Makati, National Capital Region
Dempsey Resource Management Inc.
Posted today
Job Viewed
Job Description
WE’RE HIRING!
Customer Support Associate br> Onsite – Makati City < r>Earn up to ₱25,000/month < r> Financial Tech Account | Phone, Email & Chat Support
Shifting Schedule: Day, Mid, Night
WHO CAN APPLY:
-SHS & HS Graduates
-College Grads
- With 6+ months BPO experience
WE NEED PEOPLE WHO:
-Speak English confidently (NO Tagalog during interviews!)
-Have strong vocabulary & comprehension
-Can solve problems on the spot
Customer Support Associate br> Onsite – Makati City < r>Earn up to ₱25,000/month < r> Financial Tech Account | Phone, Email & Chat Support
Shifting Schedule: Day, Mid, Night
WHO CAN APPLY:
-SHS & HS Graduates
-College Grads
- With 6+ months BPO experience
WE NEED PEOPLE WHO:
-Speak English confidently (NO Tagalog during interviews!)
-Have strong vocabulary & comprehension
-Can solve problems on the spot
This advertiser has chosen not to accept applicants from your region.
9