2,055 Customer Support Representative jobs in the Philippines
Customer Support Representative
Pampanga, Pampanga
Concentrix
Posted 6 days ago
Job Viewed
Job Description
VIRTUAL HIRING PROCESS
CUSTOMER SERVICE REPRESENTATIVE br>SM CLARK PAMPANGA
Qualifications:
High School Graduate (old curriculum or SHS graduate)
With or without BPO experience (training will be provided)
Excellent communication and problem-solving skills
What we offer:
Competitive salary of up to PHP 27,000 - 34,000
Opportunities for career growth and development
Comprehensive training and support
CUSTOMER SERVICE REPRESENTATIVE br>SM CLARK PAMPANGA
Qualifications:
High School Graduate (old curriculum or SHS graduate)
With or without BPO experience (training will be provided)
Excellent communication and problem-solving skills
What we offer:
Competitive salary of up to PHP 27,000 - 34,000
Opportunities for career growth and development
Comprehensive training and support
This advertiser has chosen not to accept applicants from your region.
0
Customer Support Representative
Ortigas, National Capital Region
Sapient Global Services
Posted 11 days ago
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Answer incoming customer calls and inquiries < r>• Provide information and assistance to customers < r>• Resolve customer complaints and escalate issues as needed < r>• Maintain accurate records of customer interactions and transactions < r>• Collaborate with team members and other stakeholders to improve customer service processes < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
1
Customer Support Representative
Davao del Sur, Davao del Sur
Talent Outsourcing Channel Solutions
Posted 20 days ago
Job Viewed
Job Description
Urgent hiring! Call Center Agents!
br>Qualifications:
• At least senior high school graduate. < r>• Preferably with at least 1 year of CCE (but not required) < r>• Open for candidates with no experience but must have Excellent Communications Skills < r>• Must be flexible to work any schedule. < r>• Must be fully vaccinated. < r>• Can start ASAP < r>
Additional benefits will be discussed during the Job Offer.
Schedule: Shifting
Work set-up: Onsite
Exciting Carrer awaits you, come and apply now!
br>Qualifications:
• At least senior high school graduate. < r>• Preferably with at least 1 year of CCE (but not required) < r>• Open for candidates with no experience but must have Excellent Communications Skills < r>• Must be flexible to work any schedule. < r>• Must be fully vaccinated. < r>• Can start ASAP < r>
Additional benefits will be discussed during the Job Offer.
Schedule: Shifting
Work set-up: Onsite
Exciting Carrer awaits you, come and apply now!
This advertiser has chosen not to accept applicants from your region.
2
Customer Support Representative
AIRGSM PTE. LTD.
Posted today
Job Viewed
Job Description
**About Airalo**
Alo! Airalo is the world’s first eSIM store that helps people to connect in over 190+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry.
We are a traveltech company that values and executes diversity, inclusion, and equity. Our team is spread across 10+ countries and 4 continents (that is, at the time of this post). What glues us all together is our commitment to, and joy in, improving the way people connect.
**About You**
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement, both in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of cultural differences.
**About the Role**
**Position**: Full-time
**Location**: Remote
**Salary**: DOE
**Benefits**: Employee Stock Option and other benefits
We are currently looking for a **full-time Support Representative** to join our **Airalo Support** department. Being one of the members of a lean and cross-functional team, you will have an opportunity to impact the overall growth of the organization. As an equal member of our team, you will also have **employee stock options** among other perks as part of your role.
As the Support Representative, your target will be to ensure Airalo and its sister products provide excellent service standards and maintain high customer satisfaction. You will be responsible to help our users with the decision, purchase, installation, usage, troubleshooting, maintenance, or disposal stages of our products. You will be expected to become an expert in Airalo and our sister products and to provide outstanding support to our users by effectively following customer service procedures, implementing support guidelines, and setting and upkeeping customer satisfaction goals.
**Responsibilities include but are not limited to**:
- Closely work with the Director of Support on day-to-day operations
- Coordinate with our international support department to meet customer satisfaction goals
- Follow department procedures, policies, and standards
- Excel in Airalo panels and other support venues
- Respond to support issues in a timely manner via ticketing
- Provide assistance with online reviews of our products
- Contribute to customer service analytics and detailed reports
- Attend weekly and monthly meetings and engage in productive deliberation
- Take good care of your own mental, physical, emotional, and spiritual health
**Must-haves**:
- A minimum of 3 years of proven experience in customer service or a related position
- Proficiency in Microsoft Office, Google Workspace, and customer service software
- Fluency in **English**:
- Good written and verbal communication skills
- Good systems thinking capabilities
- Good division of labor skills
- Good analytical and deductive reasoning skills
- Good understanding of customer service practices and techniques
- Bachelor’s degree
**Good to have**:
- Fluency in **other languages.**:
- Prior work experience in telecommunications
- Knowledge of eSIM and GSMA related technologies and services
Alo! Airalo is the world’s first eSIM store that helps people to connect in over 190+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry.
We are a traveltech company that values and executes diversity, inclusion, and equity. Our team is spread across 10+ countries and 4 continents (that is, at the time of this post). What glues us all together is our commitment to, and joy in, improving the way people connect.
**About You**
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement, both in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of cultural differences.
**About the Role**
**Position**: Full-time
**Location**: Remote
**Salary**: DOE
**Benefits**: Employee Stock Option and other benefits
We are currently looking for a **full-time Support Representative** to join our **Airalo Support** department. Being one of the members of a lean and cross-functional team, you will have an opportunity to impact the overall growth of the organization. As an equal member of our team, you will also have **employee stock options** among other perks as part of your role.
As the Support Representative, your target will be to ensure Airalo and its sister products provide excellent service standards and maintain high customer satisfaction. You will be responsible to help our users with the decision, purchase, installation, usage, troubleshooting, maintenance, or disposal stages of our products. You will be expected to become an expert in Airalo and our sister products and to provide outstanding support to our users by effectively following customer service procedures, implementing support guidelines, and setting and upkeeping customer satisfaction goals.
**Responsibilities include but are not limited to**:
- Closely work with the Director of Support on day-to-day operations
- Coordinate with our international support department to meet customer satisfaction goals
- Follow department procedures, policies, and standards
- Excel in Airalo panels and other support venues
- Respond to support issues in a timely manner via ticketing
- Provide assistance with online reviews of our products
- Contribute to customer service analytics and detailed reports
- Attend weekly and monthly meetings and engage in productive deliberation
- Take good care of your own mental, physical, emotional, and spiritual health
**Must-haves**:
- A minimum of 3 years of proven experience in customer service or a related position
- Proficiency in Microsoft Office, Google Workspace, and customer service software
- Fluency in **English**:
- Good written and verbal communication skills
- Good systems thinking capabilities
- Good division of labor skills
- Good analytical and deductive reasoning skills
- Good understanding of customer service practices and techniques
- Bachelor’s degree
**Good to have**:
- Fluency in **other languages.**:
- Prior work experience in telecommunications
- Knowledge of eSIM and GSMA related technologies and services
This advertiser has chosen not to accept applicants from your region.
3
Customer Support Representative
General Santos, South Cotabato
Virtual Champs Global Inc.
Posted today
Job Viewed
Job Description
Customer Support
- salesforce expert
- Google Meet (onboarding)
- Onboarding clients to the platform with a camera and strict script reading
- dual monitor
- willing to work the night shift
**Salary**: Php20,000.00 - Php250,000.00 per month
Schedule:
- 8 hour shift
Application Question(s):
- Salesforce expert?
- Amenable doing onboarding clients to the platform with a camera and strict script reading?
- Onboarding experience?
- salesforce expert
- Google Meet (onboarding)
- Onboarding clients to the platform with a camera and strict script reading
- dual monitor
- willing to work the night shift
**Salary**: Php20,000.00 - Php250,000.00 per month
Schedule:
- 8 hour shift
Application Question(s):
- Salesforce expert?
- Amenable doing onboarding clients to the platform with a camera and strict script reading?
- Onboarding experience?
This advertiser has chosen not to accept applicants from your region.
4
Customer Support Representative
Pasig, Palawan
Isentia
Posted today
Job Viewed
Job Description
Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to start-ups and not-for-profit organizations. On September 1st, Isentia will become part of Access Intelligence. This will be an exciting phase as we join forces to become a global leader in media intelligence.
Customer Support Representative team members provide high-level quality service to the account management teams and clients across the ANZ business.
Customer Support Representative team members are responsible for the set-up and shut down of client services, as well as ongoing service maintenance and relevance reviews.
**JOB DESCRIPTIONS**:
**Deliver customer service and support to Isentia clients**
- Provide excellent, prioritized customer service.
- Create, develop and maintain client briefs.
- Deliver consistent, high-quality service to clients by performing tasks as requested with a high level of accuracy, including the processing of irrelevant and missed content.
- Timely resolution of client issues.
**Provide administrative support primarily to sales and account management teams**
- Proactively develop and improve processes to service clients.
- Assist in client retention activities; help conduct regular brief reviews.
- Identify issues and implement solutions to ensure a more accurate service for the client.
- Provision of a professional and efficient administration service to the account management team.
- When necessary follow through with Search and Production teams.
- Proactively develop and improve service to the account management team.
- Proactive in identifying areas where procedures/administration tasks could be improved.
**Report and record data in Isentia systems including Salesforce CRM, Brief Admin, and DaaS Management App**
- Enter data in Salesforce CRM as per activity and client feedback for client intelligence.
- Maintain client briefs and delivery sets in Brief Admin and DaaS Management App, ensuring accuracy
- Provide insight into client’s briefs, including relevance trends.
**JOB QUALIFICATIONS**:
- Has a 1 year or more experience in Customer Service
- Knowledgeable in Isentia Internal Press and Broadcast systems preferred but not essential.
- Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook, G-suite, and other new technology.
- Can start as soon as possible.
- Willing to be assigned at Ortigas, Pasig City
**PERSONAL QUALITIES**:
- Strong problem resolution skills.
- Ability to work to deadlines and under pressure.
- High attention to detail.
- Ability to prioritize tasks.
- Commitment to personal development.
- Enthusiastic approach - self-managed.
- Strong customer service focus.
- Team Player.
- Dedication to quality and a sense of personal responsibility.
- Genuine interest in news and current affairs.
- Self-motivated and results-driven.
- At Isentia we value the safety and well-being of our team members, suppliers, and clients and have adopted a ‘no jab, no office’ policy regarding the ongoing management of Covid-19 in the workplace. It is a condition of employment to be fully vaccinated at all times in order to work for Isentia, regardless of the role or whether to work flexibly/remotely during employment. Isentia may require you to provide vaccination evidence at the commencement of employment, and at any time throughout employment to confirm your compliance with this requirement._
Customer Support Representative team members provide high-level quality service to the account management teams and clients across the ANZ business.
Customer Support Representative team members are responsible for the set-up and shut down of client services, as well as ongoing service maintenance and relevance reviews.
**JOB DESCRIPTIONS**:
**Deliver customer service and support to Isentia clients**
- Provide excellent, prioritized customer service.
- Create, develop and maintain client briefs.
- Deliver consistent, high-quality service to clients by performing tasks as requested with a high level of accuracy, including the processing of irrelevant and missed content.
- Timely resolution of client issues.
**Provide administrative support primarily to sales and account management teams**
- Proactively develop and improve processes to service clients.
- Assist in client retention activities; help conduct regular brief reviews.
- Identify issues and implement solutions to ensure a more accurate service for the client.
- Provision of a professional and efficient administration service to the account management team.
- When necessary follow through with Search and Production teams.
- Proactively develop and improve service to the account management team.
- Proactive in identifying areas where procedures/administration tasks could be improved.
**Report and record data in Isentia systems including Salesforce CRM, Brief Admin, and DaaS Management App**
- Enter data in Salesforce CRM as per activity and client feedback for client intelligence.
- Maintain client briefs and delivery sets in Brief Admin and DaaS Management App, ensuring accuracy
- Provide insight into client’s briefs, including relevance trends.
**JOB QUALIFICATIONS**:
- Has a 1 year or more experience in Customer Service
- Knowledgeable in Isentia Internal Press and Broadcast systems preferred but not essential.
- Knowledgeable in Microsoft Word, Excel, PowerPoint, Outlook, G-suite, and other new technology.
- Can start as soon as possible.
- Willing to be assigned at Ortigas, Pasig City
**PERSONAL QUALITIES**:
- Strong problem resolution skills.
- Ability to work to deadlines and under pressure.
- High attention to detail.
- Ability to prioritize tasks.
- Commitment to personal development.
- Enthusiastic approach - self-managed.
- Strong customer service focus.
- Team Player.
- Dedication to quality and a sense of personal responsibility.
- Genuine interest in news and current affairs.
- Self-motivated and results-driven.
- At Isentia we value the safety and well-being of our team members, suppliers, and clients and have adopted a ‘no jab, no office’ policy regarding the ongoing management of Covid-19 in the workplace. It is a condition of employment to be fully vaccinated at all times in order to work for Isentia, regardless of the role or whether to work flexibly/remotely during employment. Isentia may require you to provide vaccination evidence at the commencement of employment, and at any time throughout employment to confirm your compliance with this requirement._
This advertiser has chosen not to accept applicants from your region.
5
Wfh Customer Support Representative
Makati, National Capital Region
Support Shepherd
Posted today
Job Viewed
Job Description
**Customer Support Representative**
**Working Hours**: M-F 12 am - 8 pm ; Sat (rotating schedule) 10 pm-6 am MNL
**Salary**: Php 45,000
**Holidays**: US Holidays. Yearly holiday schedule is given first of the year that will state what holidays are paid time off
**Permanent / Home-based**
**Company / Client Overview**:
A boutique real estate private equity firm. We are fully integrated with property management, storage facility operator, and investment management all performed in-house.
**Duties and Responsibilities**:
**Essential Duties**:
- Respond to tenant inquiries
- Answering Incoming Calls
- Process payments made over the phone from tenants
- Field tenant requests
- Process move-outs on management software
- Create & update tasks for local managers
- Monitor management software and prepare reports (bi-weekly & monthly)
- Make outbound calls to delinquent tenants to collect payment
- Update tenant accounts
- Manage DaVinci lock combination codes (when necessary; seldom)
**Minimum Requirements**:
- At least 3 years Customer Support experience
- Multi-task
- Problem solver
- Great with Microsoft Office
- Ability to work with a team and communicate tasks to all members of the team
- Willing to put in extra hours when needed but also enjoy the shorter hours when available
- Experience with any project management tools (Monday, BaseCamp, etc.)
- Above average communication skills
- With backup internet option
**Salary**: Php45,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
**Experience**:
- Project management software: 1 year (required)
- Customer service: 3 years (required)
- Customer support: 3 years (required)
- Microsoft Office: 1 year (required)
**Working Hours**: M-F 12 am - 8 pm ; Sat (rotating schedule) 10 pm-6 am MNL
**Salary**: Php 45,000
**Holidays**: US Holidays. Yearly holiday schedule is given first of the year that will state what holidays are paid time off
**Permanent / Home-based**
**Company / Client Overview**:
A boutique real estate private equity firm. We are fully integrated with property management, storage facility operator, and investment management all performed in-house.
**Duties and Responsibilities**:
**Essential Duties**:
- Respond to tenant inquiries
- Answering Incoming Calls
- Process payments made over the phone from tenants
- Field tenant requests
- Process move-outs on management software
- Create & update tasks for local managers
- Monitor management software and prepare reports (bi-weekly & monthly)
- Make outbound calls to delinquent tenants to collect payment
- Update tenant accounts
- Manage DaVinci lock combination codes (when necessary; seldom)
**Minimum Requirements**:
- At least 3 years Customer Support experience
- Multi-task
- Problem solver
- Great with Microsoft Office
- Ability to work with a team and communicate tasks to all members of the team
- Willing to put in extra hours when needed but also enjoy the shorter hours when available
- Experience with any project management tools (Monday, BaseCamp, etc.)
- Above average communication skills
- With backup internet option
**Salary**: Php45,000.00 per month
**Benefits**:
- Work from home
Schedule:
- 8 hour shift
**Experience**:
- Project management software: 1 year (required)
- Customer service: 3 years (required)
- Customer support: 3 years (required)
- Microsoft Office: 1 year (required)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Support Representative - Immediately needed
Benguet, Benguet
Talent Outsourcing Channel (TORCH) Solutions
Posted 4 days ago
Job Viewed
Job Description
Talent Outsourcing Channel Solutions' is seeking an experienced Customer Service Representative (RETAIL/HEALTHCARE/FINANCIAL ACCOUNT) to join our team in Baguio City, Benguet. This is a full-time position where you will be responsible for providing excellent customer service and support to our clients and their customers. As a Customer Service Representative, you will be the primary point of contact, ensuring a positive and seamless experience for all interactions.
br>What you'll be doing
Respond to incoming calls, emails, and other customer inquiries in a timely and professional manner
Accurately record and document customer interactions and details
Resolve customer issues and concerns, providing exceptional service and support
Escalate complex or unresolved issues to the appropriate team or supervisor
Upsell and cross-sell products and services to customers when appropriate
Adhere to all company policies, procedures, and quality standards
Participate in team meetings and training sessions to continuously improve skills and knowledge
What we're looking for
With or without BPO experience in a customer service or call centre role are welcome to apply (may vary on the account/campaign) *RETAIL/HEALTHCARE/FINANCIAL ACCOUNT
Strong communication and interpersonal skills, with the ability to build rapport with customers
Excellent problem-solving and critical thinking abilities
Proficient in using computer systems and customer relationship management (CRM) software
Adaptable and able to work in a fast-paced, dynamic environment
Passionate about providing exceptional customer service
What we offer
At Talent Outsourcing Channel Solutions', we are committed to creating a positive and supportive work environment for our employees. We offer competitive compensation, opportunities for career advancement, and a range of benefits including health insurance and retirement plans. Additionally, we provide ongoing training and development to help our team members succeed and grow.
About us
Talent Outsourcing Channel Solutions' is a leading provider of outsourcing services, specialising in call centre operations and customer support. We work with a diverse range of clients across various industries, helping them deliver exceptional customer experiences. Our team of dedicated professionals is committed to excellence, innovation, and delivering exceptional results.
Apply now to join our team as a Customer Service Representative and be a part of our continued success.
Job summary
Exciting customer service role - great team, career growth, and excellent benefits package. Here in Baguio, Benget. APPLY NOW!
br>What you'll be doing
Respond to incoming calls, emails, and other customer inquiries in a timely and professional manner
Accurately record and document customer interactions and details
Resolve customer issues and concerns, providing exceptional service and support
Escalate complex or unresolved issues to the appropriate team or supervisor
Upsell and cross-sell products and services to customers when appropriate
Adhere to all company policies, procedures, and quality standards
Participate in team meetings and training sessions to continuously improve skills and knowledge
What we're looking for
With or without BPO experience in a customer service or call centre role are welcome to apply (may vary on the account/campaign) *RETAIL/HEALTHCARE/FINANCIAL ACCOUNT
Strong communication and interpersonal skills, with the ability to build rapport with customers
Excellent problem-solving and critical thinking abilities
Proficient in using computer systems and customer relationship management (CRM) software
Adaptable and able to work in a fast-paced, dynamic environment
Passionate about providing exceptional customer service
What we offer
At Talent Outsourcing Channel Solutions', we are committed to creating a positive and supportive work environment for our employees. We offer competitive compensation, opportunities for career advancement, and a range of benefits including health insurance and retirement plans. Additionally, we provide ongoing training and development to help our team members succeed and grow.
About us
Talent Outsourcing Channel Solutions' is a leading provider of outsourcing services, specialising in call centre operations and customer support. We work with a diverse range of clients across various industries, helping them deliver exceptional customer experiences. Our team of dedicated professionals is committed to excellence, innovation, and delivering exceptional results.
Apply now to join our team as a Customer Service Representative and be a part of our continued success.
Job summary
Exciting customer service role - great team, career growth, and excellent benefits package. Here in Baguio, Benget. APPLY NOW!
This advertiser has chosen not to accept applicants from your region.
7
Customer Support Representative - Non-voice
National Capital Region, National Capital Region
Sapient Global Services
Posted 11 days ago
Job Viewed
Job Description
We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila!
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! br>
Your Day-to-Day:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Why You Should Apply:
• Competitive Salary (up to 25K) < r>• Monthly Commissions < r>• Fast-Track Career Growth for top performers < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office (because work should be enjoyable!) < r>• Pioneer Accounts (including Non-voice and Easy Accounts) < r>• Incentives, Signing Bonuses, and More Premium Perks < r>• Flexible Shifts (Day, Mid, and Night) < r>• Life Insurance & Retirement Plan for qualified team members < r>
Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you! < r>
Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!
Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! br>
Your Day-to-Day:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Why You Should Apply:
• Competitive Salary (up to 25K) < r>• Monthly Commissions < r>• Fast-Track Career Growth for top performers < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office (because work should be enjoyable!) < r>• Pioneer Accounts (including Non-voice and Easy Accounts) < r>• Incentives, Signing Bonuses, and More Premium Perks < r>• Flexible Shifts (Day, Mid, and Night) < r>• Life Insurance & Retirement Plan for qualified team members < r>
Work-life balance is real here. Join a team that values growth, fun, and making a difference. Whether you’re new to customer service or looking to elevate your career, we have a place for you! < r>
Ready to take your career to the next level? Let’s chat about how you can grow with us—apply today!
This advertiser has chosen not to accept applicants from your region.
8
Banking & Finance - Customer Support Representative
National Capital Region, National Capital Region
Rise Orbit Careers
Posted 14 days ago
Job Viewed
Job Description
Job Description:
br>We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services. < r>
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information. < r>
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner. < r>
• Follow company policies and maintain confidentiality and compliance in handling financial data. < r>
• Work effectively within a team in a shifting schedule setup. < r>
Qualifications:
• High School Graduate (minimum educational requirement) < r>
• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage) < r>
• Strong communication and problem-solving skills < r>
• Ability to work in a shifting schedule < r>
• Amenable to work on-site if required < r>
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses < r>
Preferred But Not Required:
• College-level education or higher < r>
• Experience in BPO/Call Center setting
br>We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives for our Banking and Financial Services (BFS) account.
Key Responsibilities:
• Handle inbound and outbound customer interactions related to banking or financial services. < r>
• Resolve inquiries regarding account transactions, loan or mortgage status, and brokerage information. < r>
• Ensure customer satisfaction by providing accurate information and resolving concerns in a timely manner. < r>
• Follow company policies and maintain confidentiality and compliance in handling financial data. < r>
• Work effectively within a team in a shifting schedule setup. < r>
Qualifications:
• High School Graduate (minimum educational requirement) < r>
• At least 1 year of experience in a finance-related account (e.g., banking, mortgage, or brokerage) < r>
• Strong communication and problem-solving skills < r>
• Ability to work in a shifting schedule < r>
• Amenable to work on-site if required < r>
We offer competitive compensation and a range of benefits to support your growth and well-being:
• Competitive salary packages < r>• Health Maintenance Organization coverage starting on Day 1 < r>• Performance-based incentives < r>• Paid training and opportunities for career advancement < r>• Life insurance and company-sponsored events < r>• 13th month pay and other supplemental bonuses < r>
Preferred But Not Required:
• College-level education or higher < r>
• Experience in BPO/Call Center setting
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