2538 Customer Service jobs in Paco

Customer Service Representative

Batangas, Metropolitan Manila ₱15000 - ₱30000 Y LUKS LOFTS HOTEL AND RESIDENCES

Posted today

Job Viewed

Tap Again To Close

Job Description

REQUIREMENTS

  • High school graduate with some college education is preferred.
  • Excellent English oral & written communication skills.
  • Strong phone contact handling skills and active listening.
  • Customer Orientation and ability to adapt / respond to different types of characters.
  • Ability to multi task, prioritize and manage time effectively.
  • Basic knowledge of computer programs like Word, Excel, and Powerpoint.
  • BPO work experience is an advantage.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Batangas, Metropolitan Manila ₱240000 Y Knack RCM (formerly HealthyBOS)

Posted today

Job Viewed

Tap Again To Close

Job Description

Key Responsibilities:

  • Provide excellent customer service through clear verbal and written communication.
  • Handle distributor inquiries with professionalism, active listening, and empathy.
  • Review and validate contract pricing, rebate agreements, and distributor claims.
  • Identify and resolve discrepancies between contracts and distributor invoices.
  • Apply conflict resolution and negotiation skills to address pricing or rebate issues.
  • Manage rebate/contract escalations and ensure timely resolutions.
  • Coordinate with internal stakeholders (finance, contracts, supply chain, legal, and pricing teams).
  • Document workflows, gaps, and suggest process improvements.
  • Manage multiple contracts, rebate requests, and distributor queries simultaneously.
  • Ensure compliance with healthcare industry regulations, SOPs, and risk awareness protocols.

Core Skills & Qualifications:

  • Strong communication skills (verbal & written) with excellent customer service orientation.
  • Knowledge of supply chain processes (manufacturers > distributors > customers).
  • Familiarity with contract terms, rebate agreements, and pricing structures.
  • Analytical mindset with strong attention to detail in reviewing pricing and eligibility.
  • Strong Excel and data management abilities for reporting and tracking.
  • Email management and comfort with contract/rebate management tools.
  • Ability to prioritize workload and meet deadlines in a fast-paced environment.
  • Experience in process improvement and continuous workflow enhancement.
  • Knowledge of healthcare industry regulations is a plus (GPO contracts, distributor agreements, rebate compliance) preferred.
  • Fresh graduates are welcome to apply.
  • Amenable to work onsite and night shift in Lipa City, Batangas.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php20,000.00 per month

Ability to commute/relocate:

  • Batangas: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • B2B account: 1 year (Preferred)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Paco, Metropolitan Manila ₱150000 - ₱250000 Y TCL SUN INC

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles and Responsibilities:

  • Answer phone calls and emails from customers regarding appliance service requests.
  • Listen attentively to customer concerns, diagnose problems (to the best of your ability), and schedule appropriate service appointments.
  • Maintain a clear and efficient scheduling system, considering technician availability, customer urgency, and geographic location.
  • Dispatch service calls to qualified technicians based on their expertise and ensure they have all the necessary information before arriving at the customer's location.
  • Track the progress of service calls, following up with technicians and customers to ensure timely completion and customer satisfaction.
  • Maintain accurate records of all service requests, work orders, and customer interactions.
  • Process warranty claims and communicate effectively with parts suppliers.
  • Identify opportunities to improve the aftersales service process and implement changes as needed.
  • Provide basic troubleshooting advice to customers where possible.

Job Type: Temporary

Benefits:

  • Employee discount
  • Health insurance
  • Opportunities for promotion

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Batangas, Metropolitan Manila ₱18000 - ₱206000 Y TaskUs

Posted today

Job Viewed

Tap Again To Close

Job Description

Customer Service Representative | TaskUs Batangas

Jumpstart your #RidiculouslyCool career with Us when you become a part of our Online Educational Platform, Customer Service Representative.

We're currently on the lookout for awesome individuals with the following qualifications-

  • Must have 6 months BPO (voice account) working experience or 1 year BPO working experience
  • Must be residing within 30km radius from TaskUs Batangas, amenable to work onsite
  • Willing to work for a fixed term contract.

Join TaskUs, Business Intelligence's 2022 "Best Place to Work," and experience a workplace that truly commits to being #PeopleFirst These Ridiculously Good perks and benefits* are available for you

  • Scholarship program for your children
  • HMO benefits for you and up to 2 dependents after 2 weeks of employment
  • Wellness programs
  • Retirement savings program with company matching

On-site perks:

  • World-class, Ridiculously Refreshing workspaces
  • Gym and recreational areas
  • Unlimited coffee
  • Free healthy lunch
  • Daycare for your kids while you're on shift
  • Happy Hours, Time Outs, and other on-site events to enjoy

*Terms & Conditions apply

At TaskUs, we believe our employees always come first. Leaders are expected to put their line of direct reports before themselves. Our #RidiculouslyGood culture is the reason why we have been recognized as one of the best places to work globally by Glassdoor, among others. We exist to make a positive impact on the best brands in the world, the people we connect with, and on our global communities.

About Us

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech, and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines, and India.

For more information, visit

Job Type: Full-time

Pay: Php18, Php20,600.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Pasay, National Capital Region ACCPRO INTERNATIONAL

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

WE’RE HIRING! | CSR – Provider Service



Work Locations:

Manila Site: 6th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex, Pasay City

Alabang Site: 9th–11th Floor, Vector Zone, North Gate Cyberzone, Filinvest City, Ayala Alabang, Muntinlupa City



Work Setup: Hybrid

Schedule: Night Shift | Shifting | 2 Days Off



About the Role:



We are looking for a Customer Service Representative who will handle calls and inquiries from healthcare providers, ensuring efficient communication, accurate information, and excellent service delivery. This role is perfect for someone with solid voice support experience who thrives in a fast-paced environment.



Key Responsibilities:

- Handle inbound and outbound calls professionally and confidently.

- Build strong customer relationships and deliver outstanding service in every interaction.

- Communicate brand and company policies clearly and effectively.

- Identify opportunities, provide solutions, and maintain a high level of customer satisfaction.

- Prepare necessary reports and documentation using company systems or web-based tools.

- Collaborate with internal teams to ensure seamless service to providers.



Qualifications:

- At least 1 year of international voice account experience.

- Completed at least 2 years in college.

- Excellent communication and problem-solving skills.

- Willing to work onsite (hybrid) and amenable to shifting schedules.



Perks and Benefits:

- Competitive salary with monthly performance incentives.

- Meal and other allowances.

- Medical and dental coverage for employees.

- HMO coverage for up to three dependents

- Training and professional development programs to enhance your skills.

- Take the next step in your BPO career!



Join our growing team and be part of a company that values your skills and supports your growth.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Pasay, National Capital Region Furspective

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

MOA SITE, Pasay City

Onsite Work Set-up

2 Days Off



Nature of Transaction: Voice



Requirements:

-SHS Grad with 1 year BPO exp / UG2 with 1 year BPO exp (Completed, no back subject)



BENEFITS OFFERED:

-Competitive compensation package with monthly performance incentives

-Meal and other allowances

-Medical coverage for employees and up to three qualified dependents

-Dental coverage for employees

-Skills enhancement through training and professional development programs

-HMO coverage for up to three dependents
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Manila, Metropolitan Manila RELX INC

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

+ Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
+ Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions.
+ Escalate unresolved issues to the appropriate internal teams.
+ Stay up to date with product knowledge and company policies.
+ Will handle the Elsevier account - assists with logins, profile corrections, editing documents
+ Assist with refunds for subscriptions, renewals
+ Technical concerns - login, passwords, basic troubleshooting skills
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Customer service Jobs in Paco !

Mandarin Customer Service Representative

Binondo, Metropolitan Manila ₱900000 - ₱1200000 Y RVS CARGO SERVICES INC.

Posted today

Job Viewed

Tap Again To Close

Job Description

About the roleJoin our dynamic team at RVS CARGO SERVICES INC.' as a Mandarin CSR. In this full-time position, you will be responsible for providing exceptional customer service to our Mandarin-speaking clients. Leveraging your strong communication skills and cultural understanding, you will play a crucial role in fostering positive relationships and ensuring the satisfaction of our valued customers. This is an exciting opportunity to contribute to the success of our organisation while working in our Binondo Manila City office.

What you'll be doing

  1. Handling inbound customer inquiries and requests via phone, email, and chat in Mandarin and English
  2. Resolving customer issues and concerns efficiently and effectively
  3. Providing accurate information and guidance to customers on our products and services
  4. Maintaining detailed records of customer interactions and ensuring timely follow-up
  5. Collaborating with cross-functional teams to identify and implement process improvements
  6. Contributing to the overall customer service excellence of our organisation

What we're looking for

  1. Fluency in Mandarin and English, both verbal and written
  2. Minimum of 1 year of experience in a customer service or call centre role
  3. Strong communication and interpersonal skills, with the ability to build rapport with customers
  4. Excellent problem-solving and critical thinking abilities
  5. Committed to delivering a high level of customer satisfaction
  6. Ability to work in a fast-paced, dynamic environment

What we offerAt RVS CARGO SERVICES INC.', we are committed to providing our employees with a rewarding and supportive work environment.

  1. Opportunities for career development and growth
  2. Team-building activities and social events

About usRVS CARGO SERVICES INC. is a leading provider of freight forwarding and logistics services in the Philippines. With years of experience and a dedicated team of professionals, we strive to deliver exceptional service to our clients and partners. Our company is known for its commitment to innovation, customer satisfaction, and sustainable business practices.

If you're ready to join our dynamic team and contribute to our continued success, we encourage you to apply now.

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative Insurance

Pasay, National Capital Region Furspective

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

MOA SITE, Pasay City

Onsite Work Set-up

2 Days Off



Nature of Transaction: Voice



Requirements:

-SHS Grad with 1 year BPO experience / UG2 with 1 year BPO experience (Completed, no back subject)



BENEFITS OFFERED:

-Competitive compensation package with monthly performance incentives

-Meal and other allowances

-Medical coverage for employees and up to three qualified dependents

-Dental coverage for employees

-Skills enhancement through training and professional development programs

-HMO coverage for up to three dependents
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative (Voice)

Pasay, National Capital Region ACCPRO INTERNATIONAL

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

QUALIFICATIONS:



• For College Graduate (No experience required)

• For SHS Graduate (With atleast 1 year of experience in BPO International Account)

• Good communication skills.



BENEFITS OFFERED:



• HMO Coverage – Eligible on Day 1

• Dependents Coverage – Enroll up to 3 dependents upon 6 months of regularization, with coverage up to 80 years old

• Competitive Compensation – Includes monthly performance incentives

• Meal & Other Allowances

• Medical & Dental Coverage – For employees and qualified dependents

• Skills Enhancement & Career Growth – Trainings and personal development programs



HIRING PROCESS:



• Screening/Validation

• ORC Creation

• HR Interview

• Online Assessment

• Final Interview

• Job Offer - Onboarding
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Jobs View All Jobs in Paco