161 Customer Service jobs in Makati City
Customer Service Representative
Makati City, National Capital Region
Chevron Corporation
Posted 18 days ago
Job Viewed
Job Description
**About Us**
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we believe humanity can solve any challenge - including meeting the world's energy needs of today, while advancing a cleaner energy tomorrow.
**About the Role**
We have an exciting opportunity for **Customer Service Representatives (Direct Hire Contractors)** . This role will be based in **6750 Building, Makati City, Philippines** .
**Note: This is for a 1-year employment contract.**
**Responsibilities include, but are not limited to, the following:**
+ Processes and handles multi-channel requests via calls, e-mail, chat related to order to cash (contracts, master data, pricing, sales orders, billing, reporting)
+ Responds, reads, and manages all correspondence received through phone, web to case, mobile app, and e-mail regarding concerns, inquiries, and consumer experience in either Asia Pacific, Europe, Middle East, the Americas
+ Provides excellent support that includes escalation to tier 2 support and follow through, and completion of resolution of customer concerns
+ Liaises and coordinates with various work groups to resolve pricing, inventory, credit, marketing, quality, and supply issues among others
+ Enhances technical skills and business acumen through various training to fulfill daily responsibilities and deliver excellent customer experience
**About You**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
**Knowledge, Skills, and Experience:**
+ Bachelor's Degree holder in any field
+ Customer service experience in a Business Process Outsourcing (BPO) or call center industry, fresh graduates are encouraged to apply
+ Elevated level of customer service orientation and keenness on details
+ Clear communications skills both oral and written
+ Ability to solve problems logically and critically
+ Demonstrated adaptability and flexibility to a rapidly changing business requirements, its environment, and processes
+ Demonstrated ability to manage changing priorities and work in a multi-cultural, fast paced environment
+ Proficient in Microsoft Office applications
+ Open to night and shifting schedules and willing to work on Philippine holidays
_Everything we do at Chevron is guided by our values and our commitment to The Chevron Way_ _( _. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance._
_Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace._
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
**Connect with us: **
Facebook (
Instagram (
LinkedIn (
Twitter (
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.
Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.
In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.
From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.
Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.
There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).
CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.
CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.
CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.
At Chevron, we believe humanity can solve any challenge - including meeting the world's energy needs of today, while advancing a cleaner energy tomorrow.
**About the Role**
We have an exciting opportunity for **Customer Service Representatives (Direct Hire Contractors)** . This role will be based in **6750 Building, Makati City, Philippines** .
**Note: This is for a 1-year employment contract.**
**Responsibilities include, but are not limited to, the following:**
+ Processes and handles multi-channel requests via calls, e-mail, chat related to order to cash (contracts, master data, pricing, sales orders, billing, reporting)
+ Responds, reads, and manages all correspondence received through phone, web to case, mobile app, and e-mail regarding concerns, inquiries, and consumer experience in either Asia Pacific, Europe, Middle East, the Americas
+ Provides excellent support that includes escalation to tier 2 support and follow through, and completion of resolution of customer concerns
+ Liaises and coordinates with various work groups to resolve pricing, inventory, credit, marketing, quality, and supply issues among others
+ Enhances technical skills and business acumen through various training to fulfill daily responsibilities and deliver excellent customer experience
**About You**
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.
**Knowledge, Skills, and Experience:**
+ Bachelor's Degree holder in any field
+ Customer service experience in a Business Process Outsourcing (BPO) or call center industry, fresh graduates are encouraged to apply
+ Elevated level of customer service orientation and keenness on details
+ Clear communications skills both oral and written
+ Ability to solve problems logically and critically
+ Demonstrated adaptability and flexibility to a rapidly changing business requirements, its environment, and processes
+ Demonstrated ability to manage changing priorities and work in a multi-cultural, fast paced environment
+ Proficient in Microsoft Office applications
+ Open to night and shifting schedules and willing to work on Philippine holidays
_Everything we do at Chevron is guided by our values and our commitment to The Chevron Way_ _( _. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance._
_Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace._
At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.
**Connect with us: **
Facebook (
Instagram (
LinkedIn (
Twitter (
Chevron participates in E-Verify in certain locations as required by law.
Chevron Corporation is one of the world's leading integrated energy companies. Through its subsidiaries that conduct business worldwide, the company is involved in virtually every facet of the energy industry. Chevron explores for, produces and transports crude oil and natural gas; refines, markets and distributes transportation fuels and lubricants; manufactures and sells petrochemicals and additives; generates power; and develops and deploys technologies that enhance business value in every aspect of the company's operations. Chevron is based in Houston, Texas. More information about Chevron is available at .
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
This advertiser has chosen not to accept applicants from your region.
0
Customer Service Representative
Manila, Metropolitan Manila
RELX INC
Posted 21 days ago
Job Viewed
Job Description
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. Recommends and implements programs to support customer needs. Responsibilities are within the Customer Support/Operations Function as a generalist or in a combination of disciplines. Able to follow set instructions and processes to complete work. Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions. Has prior relevant training or related work experience. Has working knowledge and skills.
Accountability:
+ The secondary tasks involved the documentation of the conversation between CSR I and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through RightNow tool
+ In line with the responsibility of keeping with Reed Elsevier Philippines core values and competencies, the CSR I develops and maintains positive working relationships with all contacts, both internal and external, to promote customer satisfaction and maximize individual and team performance. CSR I performing at this level is required to undergo training and certification to fulfill their daily responsibilities and deliver excellent customer service.
+ To ensure customers are provided with the requested information including production description and services options, availability and ordering procedures.
+ To provide technical expertise for electronic products and solutions multiple channels. Resolve basic technical problems and refer more complex problems to 2nd line support/product specialists.
+ Provide general support including resetting passwords, creating remote ID's and update IP address, usage reporting and assisting with searches.
+ Manage and maintain systems used to issue login credentials, user changes and user requirements for a variety of online lookup tools
+ Ensure all customers' claims and queries are satisfactorily investigated and resolved - including missing content, incomplete issues and/or pages.
+ Collaborate with relevant departments within the company to meet company objectives and resolve customers' issues.
+ Coordinate with second line support and product team for matters requiring escalation prior to providing a reply to customer's enquiries and requests.
+ Communicate any sales lead or sales issues identified through day to day contact with customers to appropriate business contacts.
+ Follow up with customers, provide feedback and see problems through to resolution
+ Recommended work flow modifications or improvement as deemed necessary to improve processes
+ Provide feedback to product managers/team or others for product development ideas.
Qualifications:
+ Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks
+ Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Excellent written and verbal communication
+ Excellent customer service skills
+ Excellent in multi-tasking
+ Bachelor's degree in a customer service field or equivalent experience
+ At least completed 2 years in college with no back subjects.
+ At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Accountability:
+ The secondary tasks involved the documentation of the conversation between CSR I and the customer. Customer data, summary of the query and the resolution provided should be accurately documented through RightNow tool
+ In line with the responsibility of keeping with Reed Elsevier Philippines core values and competencies, the CSR I develops and maintains positive working relationships with all contacts, both internal and external, to promote customer satisfaction and maximize individual and team performance. CSR I performing at this level is required to undergo training and certification to fulfill their daily responsibilities and deliver excellent customer service.
+ To ensure customers are provided with the requested information including production description and services options, availability and ordering procedures.
+ To provide technical expertise for electronic products and solutions multiple channels. Resolve basic technical problems and refer more complex problems to 2nd line support/product specialists.
+ Provide general support including resetting passwords, creating remote ID's and update IP address, usage reporting and assisting with searches.
+ Manage and maintain systems used to issue login credentials, user changes and user requirements for a variety of online lookup tools
+ Ensure all customers' claims and queries are satisfactorily investigated and resolved - including missing content, incomplete issues and/or pages.
+ Collaborate with relevant departments within the company to meet company objectives and resolve customers' issues.
+ Coordinate with second line support and product team for matters requiring escalation prior to providing a reply to customer's enquiries and requests.
+ Communicate any sales lead or sales issues identified through day to day contact with customers to appropriate business contacts.
+ Follow up with customers, provide feedback and see problems through to resolution
+ Recommended work flow modifications or improvement as deemed necessary to improve processes
+ Provide feedback to product managers/team or others for product development ideas.
Qualifications:
+ Analytical and can quickly learn process and product specifics as well as adapt to constant changing processes and tasks
+ Self-motivated with positive attitude. Ability to follow strict guidelines and standard operating procedures a MUST
+ Must ability to work quickly in a fast-paced environment; work well as a team member and work well independently
+ Excellent written and verbal communication
+ Excellent customer service skills
+ Excellent in multi-tasking
+ Bachelor's degree in a customer service field or equivalent experience
+ At least completed 2 years in college with no back subjects.
+ At least 1 year customer service in contact center environment or equivalent training (2 years preferred)
+ Willing to work on business unit holidays and/or render overtime when necessary
+ Must be in current role for 1 year
+ Must not have received any Disciplinary Action within the past 12 months
+ Must not be enrolled in any Performance Improvement Plan (PIP) for the last 12 months
+ Must not have any Attendance and Punctuality issues in the past 12 months
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact .
Please read our Candidate Privacy Policy ( .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative
Manila, Metropolitan Manila
TDCX Call Center
Posted today
Job Viewed
Job Description
Minimum Qualifications:
- Fresh graduate can apply.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
- Applicants must be within Metro Manila or nearby provinces such as Rizal, Cavite or Bulacan
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Fresh graduate can apply.
- Amenable to work in rotating shift.
- Temporary WFH until further notice and equipment is provided.
- Amenable to work in Ortigas Pasig once temporary WFH ends.
- Applicants must be within Metro Manila or nearby provinces such as Rizal, Cavite or Bulacan
- We are also hiring in our Cebu and Iloilo sites.
BENEFITS:
HMO on your first day
Free dependent on your 6th month
Life insurance on your first day (Manulife)
25% night differential
15 SL credits (convertible to cash)
15 VL credits (carry-over)
Free hot drinks pantry
Free snacks (cookies) pantry
Attendance & Performance Bonus!
**Salary**: Up to Php34,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Taguig, National Capital Region
Recruitly Ace BPO
Posted today
Job Viewed
Job Description
**Qualifications**:
- College Graduate (4 years) even without BPO experience
- College Undergrad (at least 2 years), 2 yr. Vocational Graduate with at least 1-year BPO experience
- Willing to work on site (Taguig)
**Salary**: Php17,000.00 - Php21,000.00 per month
Schedule:
- Night shift
- College Graduate (4 years) even without BPO experience
- College Undergrad (at least 2 years), 2 yr. Vocational Graduate with at least 1-year BPO experience
- Willing to work on site (Taguig)
**Salary**: Php17,000.00 - Php21,000.00 per month
Schedule:
- Night shift
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative
Taguig, National Capital Region
Accenture
Posted today
Job Viewed
Job Description
Qualifications:
Must have 6mos up BPO experiences (REQUIRED)
Open to undergrads/graduates
Good communication skills required
Should be amenable to work on site once required, no hesitations
Work set up: RTO anytime once required
Start date: June 20 onwards
**Salary**: 18k-25k basic
ACNTR TGG
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
**Experience**:
- Customer Service Representative: 1 year (preferred)
Must have 6mos up BPO experiences (REQUIRED)
Open to undergrads/graduates
Good communication skills required
Should be amenable to work on site once required, no hesitations
Work set up: RTO anytime once required
Start date: June 20 onwards
**Salary**: 18k-25k basic
ACNTR TGG
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Flextime
- Paid training
- Pay raise
- Work from home
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Always
**Experience**:
- Customer Service Representative: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Manila, Metropolitan Manila
Strategic Networks Inc
Posted today
Job Viewed
Job Description
Answer inbound calls in a timely and friendly manner
Evaluate problems and complaints of the callers and provide proper solutions to them
Respond to the needs of customers and provide personalized service
Provide information on the company's products or services and generate interest in the offer
Upsell products and services
Research needed information using available resources
Route calls to other team members whenever needed
Make relevant notes from customer interactions
Identify any issues that customers might be struggling with
Report on customer feedback
Complete call logs and reports
Manage & update customer databases
Follow-up on customer calls
Boost customer loyalty by offering a proper experience over the phone
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
Evaluate problems and complaints of the callers and provide proper solutions to them
Respond to the needs of customers and provide personalized service
Provide information on the company's products or services and generate interest in the offer
Upsell products and services
Research needed information using available resources
Route calls to other team members whenever needed
Make relevant notes from customer interactions
Identify any issues that customers might be struggling with
Report on customer feedback
Complete call logs and reports
Manage & update customer databases
Follow-up on customer calls
Boost customer loyalty by offering a proper experience over the phone
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative
Manila, Metropolitan Manila
BPO Career Center
Posted today
Job Viewed
Job Description
Ensure service delivered to our customers meets contractual Key Performance Indicator
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Prepare complete and accurate work including appropriately notating accounts as required
**Minimum Hiring Requirements**:
- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
***:
- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P24,000
**Benefits**:
- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO
**Start date will be in September**
**Salary**: Up to Php24,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- 8 hour shift
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Prepare complete and accurate work including appropriately notating accounts as required
**Minimum Hiring Requirements**:
- We accept Highschool Graduate or K12 Graduate.
**- Permanent Work From Home Setup anywhere in the Philippines.**
**- Virtual Training.**
***:
- Computer will be provided by the company.
- Remote position (must have functioning home office/space and high-speed internet).
- Amenable to work in rotating shift.
- Salary is up to P24,000
**Benefits**:
- Paid training
- Competitive salary plus allowances
- Leave Credits
- HMO
**Start date will be in September**
**Salary**: Up to Php24,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- 8 hour shift
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Taguig, National Capital Region
Tata Consultancy Services (TCS)
Posted today
Job Viewed
Job Description
**_Job description._**
- Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales._
- **Expectation.**_
- Explicit expectations. Explicit expectations are specific targets that customers are looking for when they seek out your product or service._
- Implicit expectations._
- Interpersonal expectations._
- Digital expectations._
- Dynamic performance expectations_._
- **Perks**:_
- Medical HMO Insurance up to 400K effective on day 1 (up to 3 dependents )_
- P10,000 Worth of Medicine Reimbursement on top of the HMO_
- Incentives_
**_Qualifications: _**
- College Graduate with 1year BPO Experience_
- This is open for Undergrad and Highschool graduate with at least 2years and 5months of BPO Experience_
- Excellent Communication Skills_
- Amenable to Work Onsite_
**_Salary range 22,000- 35,000 (still negotiable)_**
- _
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php35,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Fuel discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Flexible shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
- Shift system
- Weekends
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 2 years (preferred)
- BPO: 2 years (preferred)
Willingness to travel:
- 100% (preferred)
- Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales._
- **Expectation.**_
- Explicit expectations. Explicit expectations are specific targets that customers are looking for when they seek out your product or service._
- Implicit expectations._
- Interpersonal expectations._
- Digital expectations._
- Dynamic performance expectations_._
- **Perks**:_
- Medical HMO Insurance up to 400K effective on day 1 (up to 3 dependents )_
- P10,000 Worth of Medicine Reimbursement on top of the HMO_
- Incentives_
**_Qualifications: _**
- College Graduate with 1year BPO Experience_
- This is open for Undergrad and Highschool graduate with at least 2years and 5months of BPO Experience_
- Excellent Communication Skills_
- Amenable to Work Onsite_
**_Salary range 22,000- 35,000 (still negotiable)_**
- _
**Job Types**: Full-time, Permanent
**Salary**: Php21,000.00 - Php35,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Discounted lunch
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Fuel discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
- Afternoon shift
- Evening shift
- Flexible shift
- Holidays
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift
- Shift system
- Weekends
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
Application Question(s):
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 2 years (preferred)
- BPO: 2 years (preferred)
Willingness to travel:
- 100% (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Makati, National Capital Region
A.R.M. Resources, Inc.
Posted today
Job Viewed
Job Description
a. Answering questions about a company's products or services.
b. Processing orders and transactions.
c. Resolving issues and troubleshooting technical problems.
d. Delivering information about a company's offerings.
e. Providing proactive customer outreach.
f. Handling customer complaints.
g. Collecting and analyzing customer feedback.
**Requirements**:
- Problem-Solving Skills.
- Clear Communication
- Friendly Attitude.
- At Least 1 year Experience as CRS
- Product/Service Knowledge
- Strong Time Management.
- Graduate of any 4 years course, Marketing or equivalent.
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (required)
b. Processing orders and transactions.
c. Resolving issues and troubleshooting technical problems.
d. Delivering information about a company's offerings.
e. Providing proactive customer outreach.
f. Handling customer complaints.
g. Collecting and analyzing customer feedback.
**Requirements**:
- Problem-Solving Skills.
- Clear Communication
- Friendly Attitude.
- At Least 1 year Experience as CRS
- Product/Service Knowledge
- Strong Time Management.
- Graduate of any 4 years course, Marketing or equivalent.
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Manila: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
Taguig, National Capital Region
Cebu Career Center
Posted today
Job Viewed
Job Description
CSR-Telco
Description:
- At least HS/SHS Graduate
- No Need BPO Experience/With Experience is also accepted
- Excellence communication skills
- Willing to start ASAP and to Work Onsite (Taguig City, Manila or Silver City,Manila)
- Earn up to 18K monthly plus other benefits and perks
**Job Types**: Full-time, Permanent
**Salary**: Php17,999.00 - Php18,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Language**:
- English (preferred)
Description:
- At least HS/SHS Graduate
- No Need BPO Experience/With Experience is also accepted
- Excellence communication skills
- Willing to start ASAP and to Work Onsite (Taguig City, Manila or Silver City,Manila)
- Earn up to 18K monthly plus other benefits and perks
**Job Types**: Full-time, Permanent
**Salary**: Php17,999.00 - Php18,000.00 per month
**Benefits**:
- Health insurance
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Taguig City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Senior High School (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
9