72 Customer Service jobs in Guiguinto
Customer Service Representative
Valenzuela, National Capital Region
Sweet Dynamics Corporation
Posted today
Job Viewed
Job Description
Sweet Dynamics Corporation is currently looking for a Customer Service Staff to be assigned in Arkong Bato, Valenzuela City
Educational Requirement
- At least a graduate of any 4 year-course or equivalent
Experience/s
- Proven working experience in customer service or any equivalent for at least 1 year or more
- Experience building sustainable relationships to fulfill the needs of the customer
Skill/s and knowledge
- Strong verbal and written communication skills
- Ability to work under pressure with multiple interruptions and meet deadlines
- Efficient in time management and balancing workloads
- Ability to train and learn fast
**Job Types**: Full-time, Permanent
**Benefits**:
- Discounted lunch
- Employee discount
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Valenzuela City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Educational Requirement
- At least a graduate of any 4 year-course or equivalent
Experience/s
- Proven working experience in customer service or any equivalent for at least 1 year or more
- Experience building sustainable relationships to fulfill the needs of the customer
Skill/s and knowledge
- Strong verbal and written communication skills
- Ability to work under pressure with multiple interruptions and meet deadlines
- Efficient in time management and balancing workloads
- Ability to train and learn fast
**Job Types**: Full-time, Permanent
**Benefits**:
- Discounted lunch
- Employee discount
- On-site parking
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Staff meals provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Valenzuela City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
0
Technical Support Customer Service Agent
Marilao, Bulacan
LTVplus
Posted today
Job Viewed
Job Description
**Description**
LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.
**Requirements**:
- 1 year or more of offering technical customer service experience
- Experience and knowledge in Windows Server and networks and Windows environment is a must
- Good English verbal and written communication skills
- The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
- Confidence and patience are essential for good customer relations in this role
- Willingness to explain things, possibly multiple times
- Persistence, and effective problem-solving skills
- Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
- Know anti-virus companies and know what a firewall, antivirus, and malware is
**Responsibilities**
Agents will be working with an antivirus company business customers and their main focus will be on helping customers with migration to their latest versions. They'll also be handling customer queries about the new product they have coming out. Agents will use a phone and remotely help clients to complete these tasks.
**Benefits**
- Remote (Work from Home) setup
- Paid time off (Annual leave) and Sick Leave
- Maternity and Paternity Leave
- Online/virtual Upskill and Knowledge sharing sessions
- Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
- Health Stipend
**Employment type**
Full-time
**Department**
Customer Service
**Location**
Philippines/Marilao
LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also on its team members. Our team members are distributed across the globe to tap into the different skillsets.
**Requirements**:
- 1 year or more of offering technical customer service experience
- Experience and knowledge in Windows Server and networks and Windows environment is a must
- Good English verbal and written communication skills
- The agent should have high-speed broadband internet to conduct remote support. Preferably 30 Mbps or faster and must be using Windows 10 or one with a higher operating system.
- Confidence and patience are essential for good customer relations in this role
- Willingness to explain things, possibly multiple times
- Persistence, and effective problem-solving skills
- Good communication is essential with the customer and the team, as situations can arise where something unexpected plays out and the agent will need to request information from their peers
- Know anti-virus companies and know what a firewall, antivirus, and malware is
**Responsibilities**
Agents will be working with an antivirus company business customers and their main focus will be on helping customers with migration to their latest versions. They'll also be handling customer queries about the new product they have coming out. Agents will use a phone and remotely help clients to complete these tasks.
**Benefits**
- Remote (Work from Home) setup
- Paid time off (Annual leave) and Sick Leave
- Maternity and Paternity Leave
- Online/virtual Upskill and Knowledge sharing sessions
- Online / Virtual social events daily (Fitness Class, dance class, Coffee breaks, Karaoke, and Café Friyay)
- Health Stipend
**Employment type**
Full-time
**Department**
Customer Service
**Location**
Philippines/Marilao
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Agent - Medical Account
Malabon, National Capital Region
Sapient Global Services
Posted 4 days ago
Job Viewed
Job Description
We are mass hiring for Call Center Agents as prior in our Metro Manila sites!
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• Pioneer, Non-voice, and Easy Accounts Available < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Retirement/Life Insurance for Qualified Staff < r>• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP ONLY
br>Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!
Responsibilities:
• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution. < r>• Update and maintain accurate records of customer interactions, transactions, and order details in the system. < r>• Stay updated on company policies, procedures, and services to provide accurate information to customers < r>• Contribute to a positive and collaborative team environment. < r>
Our Awesome Benefits:
• Fix weekends Off < r>• Competitive Salary < r>• Monthly Commissions < r>• Pioneer, Non-voice, and Easy Accounts Available < r>• HMO with 2 FREE Dependents from Day 1 < r>• Free Coffee and Biscuits at the office < r>• Paid leaves, OT & holiday pay < r>• Government-mandated benefits & 13th-month pay < r>• Fast-Track Career Growth for top performers < r>• Retirement/Life Insurance for Qualified Staff < r>• Incentives and Signing Bonuses and other Premium Benefits for you to enjoy. < r>
THIS IS FOR AN ONSITE WORK SET UP ONLY
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Agent - Newbie account
Valenzuela, National Capital Region
Sapient Global Services
Posted 6 days ago
Job Viewed
Job Description
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative - Easy Account in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
br>Responsibilities:
• Assist customers with placing and tracking food orders < r>• Handle delivery issues and delays with quick, clear solutions < r>• Provide accurate information about menus, promos, and fees < r>• Record and update customer details in the system < r>• Make every call feel easy, friendly, and helpful < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
br>Responsibilities:
• Assist customers with placing and tracking food orders < r>• Handle delivery issues and delays with quick, clear solutions < r>• Provide accurate information about menus, promos, and fees < r>• Record and update customer details in the system < r>• Make every call feel easy, friendly, and helpful < r>
Qualifications:
• High school diploma or equivalent < r>• Good communication and interpersonal skills < r>• Excellent problem-solving and decision-making abilities < r>• Ability to thrive in a fast-paced and dynamic environment < r>
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Agent - On-site
Navotas, National Capital Region
Sapient Global Services
Posted 6 days ago
Job Viewed
Job Description
We are urgently hiring for a Customer Service Representative at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
br>Responsibilities:
• Handle customer inquiries, provide solutions, and resolve issues across various channels. < r>• Offer accurate information about products, services, and company policies. < r>• Process orders, returns, and account updates efficiently. < r>• Maintain high standards of customer service and satisfaction. < r>• Meet performance targets for productivity, quality, and customer satisfaction. < r>• Document interactions and transactions accurately. < r>
Qualifications:
• High school diploma or equivalent required; customer facing work experience is a plus. < r>• No prior customer service experience necessary—we provide comprehensive training!
• Attention to detail and effective problem-solving abilities. < r>• Ability to work in a fast-paced environment and adapt to changing customer needs. < r>• Proficiency with customer service tools and systems is a plus but not required. < r>
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Associate Clark - Financial
Apalit, Pampanga
Sutherland
Posted today
Job Viewed
Job Description
**Sutherland** serves marquee clients in major industry verticals. With our head office located in Rochester, New York, USA, Sutherland spans 60 locations across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
We are hiring **Customer Service Associate** for Financial Account to provide outstanding and personal support to our customers.
If you are a Customer Service Associate looking for a global career, do not miss this opportunity!
**Key Role**:
- You will take inbound calls from customers or clients.
- Conduct issue identification and problem solving to meet the customer needs and satisfaction.
- You must provide customers with cutting-edge service in a friendly, confident, and knowledgeable manner.
- Conduct data entry, documentation, and case management.
- You must achieve and maintain required metrics and goals.
**Minimum Qualifications**:
- High school diploma or GED
- Demonstrated ability to perform at a high level, to support our high volume of inbound calls
- Excellent verbal and written communication skills; proficient reading skills required
- Experience in the finance industry is preferred but not required.
- At least 2 years call center experience or any relevant experience
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative [night Shift;
Malabon, National Capital Region
Monroe Consulting Group Philippines
Posted today
Job Viewed
Job Description
Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a global technology company that is delivering truly prominent IT solutions, IT Design, IT Management, Data Security, Business Reform, and Infrastructure Plan for enterprises. Due to the company's expansion to EMEA and Manila, our respected client is currently looking for a Customer Service Representative (EMEA). The company is based in Pasig, Metro Manila, Philippines, that currently offers a hybrid set-up with mid-shift work hours and devices/equipment will be provided.
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Malabon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Malabon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Customer service Jobs in Guiguinto !
6
Customer Service Representative [night Shift;
Navotas, National Capital Region
Monroe Consulting Group Philippines
Posted today
Job Viewed
Job Description
Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a global technology company that is delivering truly prominent IT solutions, IT Design, IT Management, Data Security, Business Reform, and Infrastructure Plan for enterprises. Due to the company's expansion to EMEA and Manila, our respected client is currently looking for a Customer Service Representative (EMEA). The company is based in Pasig, Metro Manila, Philippines, that currently offers a hybrid set-up with mid-shift work hours and devices/equipment will be provided.
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Navotas: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Navotas: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative [night Shift;
Valenzuela, National Capital Region
Monroe Consulting Group Philippines
Posted today
Job Viewed
Job Description
Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a global technology company that is delivering truly prominent IT solutions, IT Design, IT Management, Data Security, Business Reform, and Infrastructure Plan for enterprises. Due to the company's expansion to EMEA and Manila, our respected client is currently looking for a Customer Service Representative (EMEA). The company is based in Pasig, Metro Manila, Philippines, that currently offers a hybrid set-up with mid-shift work hours and devices/equipment will be provided.
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Valenzuela City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
The Customer Service Representative Level 1 will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE).
**Responsibilities**:
- The Customer Service Representative will be responsible for developing efficient practices to serve business needs.
- Work on special projects for clients and sales force as needed.
- Attend Company, vendor, and publisher training and webinars, as directed.
- Build relationships with other Insight departments and increase efficiencies where applicable.
- Research technical information on product requests and ensure access to procurement.
- Responsible for correct and accurate order processing.
- Prepare, manage and submit sales quotes accurately into the appropriate quote entry system.
- Research technical information on product requests and ensure access to procurement.
- Ensure special bid pricing is applied and the correct cost is captured on every order before the order is released.
- Ensure contract compliance
- Request and/or set up new client sold-to’s, bill-to’s, and ship-to’s as needed.
- Manage price (agreement manager, contract module) and work with vendors on special pricing.
- Assist clients with their web accounts with Insight.
- Ensure correct and accurate order fulfillment
- Responsible for RMA management, credit re-bills, and collections facilitation.
- Follow-up on all open client returns in a timely manner.
- Follow through to make sure the replacement order (if applicable) is placed and shipped.
- Positive interaction with Customer Service /Purchasing on RA/Replacements.
- Keep sales force informed of any problems and final resolution of issues.
- Provide order status for client base.
**Job Qualifications**:
- Open to less than a year of experience in customer service or fresh graduate
- College undergraduate (completed two years with at least 6 months - 1 year of work experience)
- Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives
- Strong written and verbal English communications skills
- Able to successfully manage multiple priorities
**Salary**: Up to Php20,000.00 per month
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
Ability to commute/relocate:
- Valenzuela City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
This advertiser has chosen not to accept applicants from your region.
8
Non voice based - Customer Service Support
Navotas, National Capital Region
Sapient Global Services
Posted 12 days ago
Job Viewed
Job Description
We are urgently hiring for a Non-Voice Agent at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now!
br>Responsibilities:
• Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner. < r>• Provide accurate information and solutions related to products, services, or account issues. < r>• Resolve concerns efficiently while maintaining a courteous and helpful tone. < r>• Document all interactions and update customer records accurately. < r>• Coordinate with internal teams to ensure smooth issue resolution. < r>• Maintain high standards in written communication and meet service quality metrics. < r>
Qualifications:
• At least a high school diploma or equivalent; college-level education is a plus < r>• Strong written English communication skills with excellent grammar and spelling < r>• Previous experience in chat or email support is preferred but not required < r>• Customer-focused attitude with strong problem-solving and critical-thinking skills < r>• Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms) < r>• Ability to multitask and manage time effectively in a fast-paced environment < r>
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
br>Responsibilities:
• Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner. < r>• Provide accurate information and solutions related to products, services, or account issues. < r>• Resolve concerns efficiently while maintaining a courteous and helpful tone. < r>• Document all interactions and update customer records accurately. < r>• Coordinate with internal teams to ensure smooth issue resolution. < r>• Maintain high standards in written communication and meet service quality metrics. < r>
Qualifications:
• At least a high school diploma or equivalent; college-level education is a plus < r>• Strong written English communication skills with excellent grammar and spelling < r>• Previous experience in chat or email support is preferred but not required < r>• Customer-focused attitude with strong problem-solving and critical-thinking skills < r>• Familiarity with basic computer applications and online tools (e.g., CRM systems, helpdesk platforms) < r>• Ability to multitask and manage time effectively in a fast-paced environment < r>
Interested? Submit your application and receive a quick response within a day!
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
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