24 Customer Service jobs in Gerona

Exciting Role Responsibilities:

Engage with Customers: Connect with customers via phone, delivering quick and professional assistance.

Solve with Care: Address concerns with empathy and patience, ensuring every interaction leaves a positive impression.

Provide Smart Solutions: Process orders, handle returns, and offer tailored solutions to meet customer needs.

Stay Organized & Follow Up: Keep accurate records and check in with customers to guarantee satisfaction.

Collaborate & Succeed: Work as part of a dynamic virtual team, supporting each other to achieve service goals.

Learn & Grow: Master products and services through comprehensive training and resources provided.

Requirements:

A positive attitude and eagerness to learn.

Strong written and verbal communication skills.

Basic computer proficiency and a reliable internet connection.

Must be at least 18 years old.

Hiring: Customer Service Representative

Location: Clark Pampanga

Start Date: September 10, 19, 25 & 29

Virtual Process Only - No Final Interview

Job Description:

We are hiring Customer Service Representatives for our onsite team in Clark Pampanga. This is a great opportunity for fresh graduates, career shifters, or anyone looking to start a stable job in a professional environment. No experience required — we'll train you.

No need to attent onsite interviews or report to the office — everything is done virtually

What We Offer:

• Competitive salary up to Php 27,000 monthly
• No final interview required
• Monthly Incentives, Night Differential Fee & HMO
• Paid training and career development
• Interview over the phone only
• No Berlitz, No Harver, No Mock Call

Qualifications:

• Must have good English communication skills
• Basic computer literacy
• Willing to work onsite
• Can start as soon as possible
• Open to applicants with or without BPO experience

How to Apply:

Apply Now and our recruitment team will contact you for a brief phone interview. No experience required.

Responsibilities:

• Handle inbound and/or outbound calls to assist customers with inquiries, requests, and concerns.
• Provide accurate product, service, or account information in a professional and courteous manner.
• Resolve customer issues efficiently while ensuring customer satisfaction.
• Document call details, actions taken, and resolutions in the system.
• Follow call handling scripts, quality standards, and compliance guidelines.
• Meet performance metrics such as call handling time, customer satisfaction score, and resolution rate.
• Escalate complex or unresolved cases to the appropriate department when necessary.

Qualifications:

• At least High School Graduate
• BPO experience preferred but not required (training provided).
• Open for fresh graduates
• Amenable to shifting schedules and onsite work.
• Willing to start immediately.

Job Types: Full-time, Permanent

Pay: Php20,000.00 per month

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Earn up to PHP 27,000 Hiring Customer Service Representatives — Onsite in Clark Pampanga

Virtual Hiring Process | Interview via Phone Call Only | No Experience Needed

Start your career with us and enjoy exciting opportunities as a Customer Service Representative. We offer competitive pay, excellent benefits, and a supportive work environment where you can grow and succeed. No experience is needed—just bring your passion and willingness to learn.

Perks & Offer:

• Salary of up to PHP 27,000 per month
• Monthly incentives and performance bonuses
• Night differential pay
• HMO coverage with free dependents after a set tenure
• Career development and promotion opportunities
• Employee engagement programs and rewards
• Paid training starting on your first day.

Qualifications:

• With at least good English communication skills
• Willing to work onsite
• No experience required (fresh graduates and career shifters welcome)
• Computer literate and able to navigate multiple systems
• Customer-oriented with a positive and professional attitude
• Can start as soon as possible

How to Apply:

Apply now and submit your updated resume. Our recruitment team will contact shortlisted candidates directly. Please be active for a while once you send your resume, we'll call you immediately

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients' toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant

Job Requirements:

• Open to Senior High School graduate
• Candidate with a minimum of at least 6+ months of any BPO healthcare experience
• Excellent written and verbal communication skills
• Willing to start immediately
• Work from home opportunity

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Comprehensive Training – No experience? No problem We've got you covered
• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

Embrace a global career with Cognizant - a leading organization catering to diverse industries worldwide. Our practice areas and supportive functions offer a vast array of opportunities for your talents. With a team of over 270,000 skilled associates, we are committed to Solving client issues and empowering them in the digital era. And that's not all - we have great news We have expanded HMO coverage. Now is the time to give back to your loved ones with healthcare coverage. Plus, as part of our dedication to your growth, the Cognizant Learn Academy offers free training Step into the future with us and become a part of Cognizant's success story

Qualifications:

• Open to fresh graduates
• At least 3 months healthcare experience required
• Must have good communication skills
• Hybrid setup
• Must be a Tarlac resident
• Willing to work on shifting schedule

Why Join Us?

• Competitive Salary & Benefits – Earn well while enjoying great perks
• Career Growth – Clear paths for promotions and skill development
• Supportive Work Environment – Join a team that values you
• Exciting Opportunities – Be part of a dynamic and growing industry

Ready to take the next step? Apply today

Job Description:

We are looking for dedicated and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for handling voice calls, chats, and/or emails to assist customers with their inquiries, concerns, and transactions.

Key Responsibilities:

• Respond to customer inquiries via phone, chat, or email in a timely and professional manner
• Provide accurate information about products, services, and order status
• Assist with returns, refunds, and other customer service-related concerns
• Maintain a high level of professionalism and customer satisfaction
• Document customer interactions accurately in the system

Accounts Handled:

Most accounts are in the retail and e-commerce sectors.

Qualifications:

At least 1 year of experience handling voice support, email/chats

Excellent communication skills (verbal and written)

Ability to multitask and handle various channels (calls, chats, emails)

Customer-oriented mindset with problem-solving skills

Willing to work graveyard shifts or with a flexible schedule

Key Responsibilities

• Handle incoming calls, emails, or chats from customers regarding their financial accounts (e.g., balance inquiries, transaction issues, loan status, card activation).
• Provide accurate information and resolve customer issues in a timely and professional manner.
• Document customer interactions and update account information using internal systems.
• Escalate complex issues to higher-level support or back-office teams when necessary.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Meet or exceed customer satisfaction and quality metrics.

Qualifications

• At least 2 years in college or completed a vocational/short course.
• With or without BPO experience (experience in financial accounts is a plus).
• Good English and Filipino communication skills.
• Strong problem-solving skills and attention to detail.
• Willing to work onsite and on shift schedules (including weekends and holidays).

Preferred (Not Required):

• Ownership of a BDO credit card
• Prior experience with financial accounts

Job Types: Full-time, Fresh graduate

Pay: Php16, Php19,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Ability to commute/relocate:

• Antipolo City: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How much is your expected salary?
• Willing to work in a 24x7 setup and late-night shifts if needed?

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Antipolo City (Preferred)

Work Location: In person

Join Our Team as a Customer Support Specialist – Financial Services

Are you ready to be the voice of one of the most trusted names in financial services? We're looking for driven individuals who are passionate about helping others and thrive in a fast-paced, customer-focused environment.

What You'll Do:

• Be the first point of contact for customers via phone, email, or chat—assisting with balance inquiries, transaction concerns, loan statuses, card activations, and more.
• Deliver clear, accurate, and helpful information while ensuring each interaction is professional, efficient, and positive.
• Log customer interactions and maintain updated, accurate account records using our internal systems.
• Identify complex issues and coordinate with senior support teams or back-office departments to ensure quick resolution.
• Follow company policies and comply with all regulatory requirements to protect customer data and ensure service integrity.
• Consistently meet—or exceed—targets for customer satisfaction, call quality, and resolution time.

What We're Looking For:

• At least 2 years of college education or a completed vocational/short course.
• Open to both fresh graduates and experienced professionals (background in financial accounts is a definite advantage).
• Strong communication skills in both English and Filipino.
• Sharp problem-solving abilities and keen attention to detail.
• Flexibility to work onsite on rotating shifts, including weekends and holidays.

Why Join Us?

Be part of a supportive team that values your growth, rewards excellence, and puts people first—every time. If you're ready to take the next step in your career and make a meaningful impact in the financial world, apply now and start your journey with us

Job Type: Full-time

Pay: Php17, Php19,000.00 per month

Benefits:

• Company events
• Health insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Staff meals provided

Work Location: In person