22 Customer Service jobs in Alfonso

JOB DUTIES AND RESPONSIBILITIES:

• Generates and manages online operations and serves as the point-person of online platforms such as Lazada, Shopee and other marketplace.
• Answers all customer queries and concerns on Facebook messenger, Instagram and official email address
• Answers and addresses customer queries and concerns on e-commerce platforms including chat, questions and reviews
• Coordinates with sales and operations team with regards to customer inquiries and concerns as needed

JOB REQUIREMENTS:

• Candidate must possess at least a Bachelor's/College Degree, Business Studies in Management, Marketing or equivalent
• With good interpersonal, oral and written communication skills
• With people skills, knowledgeable of sales principles and customer service practices
• Fresh Graduates are welcome to apply

Job Type: Full-time

Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking

Work Location: In person

Join Team Alorica

At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within

But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.

Job Summary

As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.

Qualifications

Requirements

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigational skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills
• Exceptional listening/comprehension skills
• Professional and courteous
• Customer oriented

Open Positions

• Customer Service Representative
• Technical Support Representative
• Sales Representative

Additional Benefits

• Account-based incentives and bonuses
• Night differential pay
• Overtime and holiday pay
• Government-mandated benefits
• HMO coverage

Interview Process

• Account Creation and Pre-screening
• Initial Interview
• Harver Assessment

Final Interview

Job Types: Full-time, Permanent

Pay: Php18, Php30,000.00 per month

Benefits:

• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Education:

• Senior High School (Preferred)

Language:

• English (Required)

Work Location: In person

Welcome to a Great Place for Great Careers At iQor, our Customer Service Representatives are more than voices on the phone—they're the people customers trust for answers, support, and solutions. Here, every call is a chance to make a difference, whether it's solving a problem or creating a moment of care.

From your very first day, you'll be supported by a team that's committed to helping you grow. Along the way, you'll build new skills, enjoy benefits that matter, and shape a career that opens the door to a brighter future.

What Your Day-to-Day Looks Like

As a Customer Service Representative, you will:

· Take inbound calls with energy, empathy, and professionalism.

· Connect with customers, listen closely, and offer the right solutions.

· Build trust with clients and teammates by being dependable and supportive.

· Handle customer needs with care, aiming to resolve issues on the first call.

· Deliver excellent service while learning how to meet customer experience goals.

· Share product knowledge in a clear, friendly way that helps customers.

Who We're Looking For

· At least 18 years old and a High School/Senior High graduate

· Strong English communication skills

· Customer service or BPO experience is a plus, but not required

· A positive, dependable attitude with a willingness to learn

· Comfortable using a computer and navigating online tools

Why You'll Love Working at iQor

· Competitive pay and allowances with monthly incentives.

· HMO benefits for you, plus options to enroll up to 5 dependents.

· Up to 30 days of paid leave annually (with up to 21 days convertible to cash).

· Night differential pay, group life insurance, and free onsite medical care.

· Training, coaching, and quarterly appraisals to support your career growth.

Ready to build great careers for success? Click this link to start your journey as an iQor Customer Service Representative

Join Sutherland as a Customer Service Representative and be part of a dynamic team providing top-tier customer support for our Wireless and Broadband Services. This is a full-time role based in Carmona, where you will have the opportunity to make a real impact on the customer experience.

What you'll be doing

• Respond to customer inquiries
• Provide exceptional customer service, troubleshoot issues, and resolve customer concerns in a timely and effective manner
• Educate customers on our products and services, and cross-sell relevant offerings
• Update customer records and documentation in our systems
• Adhere to call quality and productivity standards
• Collaborate with team members to share best practices and continuously improve processes

What we're looking for

• At least 6+ months of sales or 1+ year of experience in a customer service or call centre role, preferably in the telecommunications industry
• Strong communication and interpersonal skills, with the ability to empathize and build rapport with customers
• Excellent problem-solving and critical thinking skills to effectively handle customer inquiries
• Familiarity with using computers and various software applications
• Flexible and adaptable, with the ability to work in a fast-paced, dynamic environment
• A passion for delivering exceptional customer experiences

What we offer

• Competitive salary and comprehensive benefits package
• Opportunities for career growth and development
• Supportive and collaborative work environment
• Work-life balance initiatives, including flexible work arrangements
• Employee wellness and recognition programs

Experienced as CSR in warehouse set up is preferred

Providing introductory information, such as a product manual explanation, to prospective and new customers

Handling customer complaints and troubleshooting issues with products or services

Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received

Accessing databases to retrieve account information for customers

Letting customers know about additional products or services that might benefit them

Escalating queries and concerns when necessary

Updating customer records following each contact

Staying up to date on the latest products and services an organization provides

Location of Deployment: Infront of DSV Aguila Kaong RD, Brgy Maguyam Silang Cavite

Job Type: Full-time

Pay: From Php17,000.00 per month

Work Location: In person

Experienced as CSR in warehouse set up is preferred

Providing introductory information, such as a product manual explanation, to prospective and new customers

Handling customer complaints and troubleshooting issues with products or services

Following up with clients or customers by phone, web chat or email to check that they're still satisfied with their purchases or services received

Accessing databases to retrieve account information for customers

Letting customers know about additional products or services that might benefit them

Escalating queries and concerns when necessary

Updating customer records following each contact

Staying up to date on the latest products and services an organization provides

Location of Deployment: Infront of DSV Aguila Kaong RD, Brgy Maguyam Silang Cavite

Job Type: Full-time

Pay: Php17,000.00 per month

Work Location: In person

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Provides timely responses to customer inquiries by telephone, email or website chatbot in an in- or outbound contact/service center, consistent with service and quality standards. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information.

Category: Customer Support

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J

SUTHERLAND GLOBAL CARMONA CAVITE MASSIVE HIRING SPEED RECRUITMENT BE WITH NUMBER ONE #01 CALL CENTER COMPANY INTERNATIONAL 101% HIGH PASSING RATE Join us and be part of a dynamic team that offers competitive salaries, comprehensive training programs, and opportunities for career advancement. Don't miss your chance to secure a position at the leading call center in the industry Join us at Sutherland Global in Carmona, Cavite, where we are committed to finding the best talent through our rapid recruitment process. Don't miss this opportunity to be a part of a leading call center company with an impressive track record and a supportive work environment

OPEN HOUSE RECRUITMENT EVERYDAY MONDAY TO FRIDAY, 2025 APPLY NOW START ASAP

Open House recruitment, 11am open for newbies. The event will provide an excellent opportunity for prospective members to learn about the organization, meet current members, and ask questions about the recruitment process. We encourage everyone interested to attend and discover what we have to offer

QUALIFICATIONS:

At least HS Graduate

With/Without BPO Experience

Friendly Work Environment

Amendable to work on shifting schedule, weekends and holidays.

18 years old to 55years old

Willing to start Asap

NO EXPERIENCE NO PROBLEM BASIC ENGLISH ONLY EARN UP TO 29K A MONTH WITH DOLLORS INCENTIVES

Job Types: Full-time, Permanent, Fixed term, Fresh graduate

Pay: Php21, Php29,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Discounted lunch
• Employee discount
• Employee stock ownership plan
• Flexible schedule
• Flextime
• Free parking
• Fuel discount
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Education:

• Senior High School (Preferred)

Language:

• English (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person