What Jobs are available for Customer Service Representative in Cagayan de Oro?
Showing 25 Customer Service Representative jobs in Cagayan de Oro
Customer Service Representative
Cagayan de Oro, Misamis Oriental
ETeam
Posted 11 days ago
Job Viewed
Job Description
Urgent Hiring for CSR Agents
Please take note of our minimum requirements:
• Applicant must be at least 18 years old
• Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
• Above Average English communication skills
• Good computer navigational skills on multiple systems
• Typing speed of 25 - 30 WPM
Please take note of our minimum requirements:
• Applicant must be at least 18 years old
• Applicant is a high school graduate (old curriculum)/senior high school graduate (new curriculum)
• Above Average English communication skills
• Good computer navigational skills on multiple systems
• Typing speed of 25 - 30 WPM
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Customer Service Representative
Cagayan de Oro, Misamis Oriental
Career Professionals Inc.
Posted 11 days ago
Job Viewed
Job Description
- Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints efficiently and professionally.
- Process orders, forms, applications, and requests.
- Follow communication procedures, guidelines, and policies.
- Identify and assess customers' needs to achieve satisfaction.
- Provide product and service information to customers.
- Meet personal/team performance targets and customer service goals.
- Resolve customer complaints efficiently and professionally.
- Process orders, forms, applications, and requests.
- Follow communication procedures, guidelines, and policies.
- Identify and assess customers' needs to achieve satisfaction.
- Provide product and service information to customers.
- Meet personal/team performance targets and customer service goals.
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Customer Service Representative
Cagayan de Oro, Misamis Oriental
Metacom
Posted 11 days ago
Job Viewed
Job Description
Telecommunications and Blended Accounts
Location: Downtown Cagayan de Oro City
Job Type: Full-Time
Schedule: Shifting (may include mornings, evenings, weekends, and/or holidays)
About the Role
We’re looking for friendly, reliable, and customer-focused individuals to join our Customer Support Team. As a Customer Support Representative, you'll be the first point of contact for our customers — helping them with their questions, concerns, and issues through phone, chat, or email.
This role is ideal for people who enjoy solving problems, working with a team, and making a difference in someone’s day. Shifting schedules are part of the job, so we’re looking for candidates who are flexible and open to working various shifts, including weekends and holidays.
What You’ll Be Doing (Scope & Responsibilities):
Handle customer inquiries via phone, chat, or email in a polite, timely, and professional manner.
Resolve product or service issues by clarifying customer complaints, identifying the cause, and finding the best solution.
Provide accurate information about products, services, promotions, and company policies.
Log interactions and follow up on unresolved issues to ensure complete customer satisfaction.
Collaborate with other departments to solve more complex or technical problems.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Follow all company guidelines, processes, and quality standards during interactions.
Adapt to schedule changes, handle multiple tasks, and stay organized in a fast-paced environment.
What We’re Looking For:
Excellent communication and problem-solving skills.
Comfortable using computers and learning new systems.
Ability to stay calm under pressure and handle difficult conversations professionally.
Willingness to work shifting schedules, including nights, weekends, and holidays.
Previous customer service or call center experience is a plus, but not required.
At least high school diploma or equivalent required.
Location: Downtown Cagayan de Oro City
Job Type: Full-Time
Schedule: Shifting (may include mornings, evenings, weekends, and/or holidays)
About the Role
We’re looking for friendly, reliable, and customer-focused individuals to join our Customer Support Team. As a Customer Support Representative, you'll be the first point of contact for our customers — helping them with their questions, concerns, and issues through phone, chat, or email.
This role is ideal for people who enjoy solving problems, working with a team, and making a difference in someone’s day. Shifting schedules are part of the job, so we’re looking for candidates who are flexible and open to working various shifts, including weekends and holidays.
What You’ll Be Doing (Scope & Responsibilities):
Handle customer inquiries via phone, chat, or email in a polite, timely, and professional manner.
Resolve product or service issues by clarifying customer complaints, identifying the cause, and finding the best solution.
Provide accurate information about products, services, promotions, and company policies.
Log interactions and follow up on unresolved issues to ensure complete customer satisfaction.
Collaborate with other departments to solve more complex or technical problems.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Follow all company guidelines, processes, and quality standards during interactions.
Adapt to schedule changes, handle multiple tasks, and stay organized in a fast-paced environment.
What We’re Looking For:
Excellent communication and problem-solving skills.
Comfortable using computers and learning new systems.
Ability to stay calm under pressure and handle difficult conversations professionally.
Willingness to work shifting schedules, including nights, weekends, and holidays.
Previous customer service or call center experience is a plus, but not required.
At least high school diploma or equivalent required.
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This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative
Cagayan de Oro, Misamis Oriental
Metacom
Posted 11 days ago
Job Viewed
Job Description
We are looking for enthusiastic and customer-focused individuals to join our team as Call Center Agents for a telecommunications account. Your main responsibility will be to handle inbound and outbound calls, assist customers with inquiries, resolve concerns, and provide excellent service that meets company standards.
Qualifications:
High school graduate (old or new curriculum) or higher
Strong English communication skills (verbal and written)
Customer service or call center experience is a plus, but not required
Willingness to work in shifting schedules
Perks & Benefits:
Competitive salary package
HMO coverage
13th month pay
Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
Paid training
Paid leaves
Career growth opportunities
And more!
Qualifications:
High school graduate (old or new curriculum) or higher
Strong English communication skills (verbal and written)
Customer service or call center experience is a plus, but not required
Willingness to work in shifting schedules
Perks & Benefits:
Competitive salary package
HMO coverage
13th month pay
Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)
Paid training
Paid leaves
Career growth opportunities
And more!
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3
General Customer Service Representative
Cagayan de Oro, Misamis Oriental
Metacom Careers
Posted 11 days ago
Job Viewed
Job Description
• 6 Months of BPO experience
• High School Graduate (Old curriculum) / ALS Graduate
• Good communication skills (verbal, listening, and written)
• Neutral Accent
• Attention to detail
• Not a job hopper
• High School Graduate (Old curriculum) / ALS Graduate
• Good communication skills (verbal, listening, and written)
• Neutral Accent
• Attention to detail
• Not a job hopper
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4
Customer Service Representative for Ecommerce
Cagayan de Oro, Misamis Oriental
Metacom Careers
Posted 11 days ago
Job Viewed
Job Description
Ecommerce
Call, Email, and Chat Support
Max Earning Potential > 16000 package
Requirements
- College Graduate with 1 to 3months BPO experience
- 1st Year College Undergraduate with 1 year BPO experience
• Proven experience in account management, sales or pitching, preferably in an e-commerce or retail environment.
• Strong communication and interpersonal skills.
• Problem-solving mindset with a focus on results.
• Self-motivated and able to work independently.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously
Call, Email, and Chat Support
Max Earning Potential > 16000 package
Requirements
- College Graduate with 1 to 3months BPO experience
- 1st Year College Undergraduate with 1 year BPO experience
• Proven experience in account management, sales or pitching, preferably in an e-commerce or retail environment.
• Strong communication and interpersonal skills.
• Problem-solving mindset with a focus on results.
• Self-motivated and able to work independently.
• Strong organizational skills and attention to detail.
• Ability to manage multiple projects simultaneously
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5
Customer Service Representative for Food Services
Cagayan de Oro, Misamis Oriental
Metacom Careers
Posted 11 days ago
Job Viewed
Job Description
Food Services
Requirements:
6 Months
High School Graduate (Old curriculum) / ALS Graduate
• Good communication skills (verbal, listening, and written)
• Neutral Accent
• Attention to detail
• Preferably has sales experience
• Not a job hopper
16k Monthly Salary
Requirements:
6 Months
High School Graduate (Old curriculum) / ALS Graduate
• Good communication skills (verbal, listening, and written)
• Neutral Accent
• Attention to detail
• Preferably has sales experience
• Not a job hopper
16k Monthly Salary
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6
Customer Service Representative for Trademark Filing Services
Cagayan de Oro, Misamis Oriental
Metacom Careers
Posted 11 days ago
Job Viewed
Job Description
• Trademark Filing Services
• Call, Email, and Chat Support
• Max Earning Potential - 24000 package
Requirements
• Good communication skills (verbal, listening, and written)
• Neutral Accent
• Attention to detail
• Preferably has sales experience
• Not a job hopper
• at least 6 months of BPO experience
• SHS level/graduate / SENIOR HIGH SCHOOL
• Call, Email, and Chat Support
• Max Earning Potential - 24000 package
Requirements
• Good communication skills (verbal, listening, and written)
• Neutral Accent
• Attention to detail
• Preferably has sales experience
• Not a job hopper
• at least 6 months of BPO experience
• SHS level/graduate / SENIOR HIGH SCHOOL
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7
Customer Service Representative for Document Filing Services
Cagayan de Oro, Misamis Oriental
Metacom Careers
Posted 11 days ago
Job Viewed
Job Description
• Document Fling Services - Business LLO
• Type of Account -Call Email, and Chat Support
• Max earning: 24000
Requirements:
• Good communication skills (verbal listening, and written)
• Neutral Accent
• Attention to detail
• Preferably has sales experience
- Not a job hopper
• at least 6 months of BPO experience
• Type of Account -Call Email, and Chat Support
• Max earning: 24000
Requirements:
• Good communication skills (verbal listening, and written)
• Neutral Accent
• Attention to detail
• Preferably has sales experience
- Not a job hopper
• at least 6 months of BPO experience
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8
Customer Service Representative for Hospitals and Healthcare
Cagayan de Oro, Misamis Oriental
Metacom Careers
Posted 11 days ago
Job Viewed
Job Description
Hospitals and Healthcare
Call, Email, and Chat Support
Hiring Process
Requirements:
- At least 1 year of experience in a customer support or technical support role.
- Strong and professional verbal and written communication skills in English.
- Experience with CRM platforms (Zendesk or similar systems preferred).
- Healthcare industry experience is a plus.
- Familiarity with Athena or Electronic Medical Records (EMR) systems is a plus.
- Strong problem-solving and multitasking abilities with attention to detail.
- Ability to work independently and collaborate effectively with cross-functional teams.
Call, Email, and Chat Support
Hiring Process
Requirements:
- At least 1 year of experience in a customer support or technical support role.
- Strong and professional verbal and written communication skills in English.
- Experience with CRM platforms (Zendesk or similar systems preferred).
- Healthcare industry experience is a plus.
- Familiarity with Athena or Electronic Medical Records (EMR) systems is a plus.
- Strong problem-solving and multitasking abilities with attention to detail.
- Ability to work independently and collaborate effectively with cross-functional teams.
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