934 Customer Service Representative Non Voice Start jobs in the Philippines
Customer Service Representative Voice Account
Philippine Space Agency (PhilSA)
Posted today
Job Viewed
Job Description
CLAIMS CASE MANAGERS (CSR)
WHAT IS A CLAIMS CASE MANAGERS (CSR)
Our awesome client, a leading car sharing services company based in Australia is looking for a claims and repairs specialist to be part of their CSR team.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES
Deliver exceptional experiences and service to members (being empathetic, helpful, adaptable, energetic, fun, and showing initiative). Examples include:
Receiving and responding to feedback from members at different stages of their user experience
Provide operational, administrative, and strategic support to the Sydney-based damage team
Deliver prompt and easily understandable direction to external stakeholders. E.g. smash repairers, insurance companies and assessors
Investigate photographic evidence to determine liability of damages
Maintain a clear and concise notation for quick reporting to Sydney damage team
Contribute to the development of systems and train others on how to interact with our members
Create processes and protocols to ensure best practice is followed in any given damage case
WHAT ARE WE LOOKING FOR
At least 2 years experience managing multi-claims, end-to-end insurance processes
Excellent written & verbal communication skills
Excellent resilience when dealing with distraught customers
A strong sense of teamwork but also have the ability to work independently
Amenable to work on rotating shifts
CLAIMS CASE MANAGERS (CSR)
WHAT IS A CLAIMS CASE MANAGERS (CSR)
Our awesome client, a leading car sharing services company based in Australia is looking for a claims and repairs specialist to be part of their CSR team.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES
Deliver exceptional experiences and service to members (being empathetic, helpful, adaptable, energetic, fun, and showing initiative). Examples include:
Receiving and responding to feedback from members at different stages of their user experience
Provide operational, administrative, and strategic support to the Sydney-based damage team
Deliver prompt and easily understandable direction to external stakeholders. E.g. smash repairers, insurance companies and assessors
Investigate photographic evidence to determine liability of damages
Maintain a clear and concise notation for quick reporting to Sydney damage team
Contribute to the development of systems and train others on how to interact with our members
Create processes and protocols to ensure best practice is followed in any given damage case
WHAT ARE WE LOOKING FOR
At least 2 years experience managing multi-claims, end-to-end insurance processes
Excellent written & verbal communication skills
Excellent resilience when dealing with distraught customers
A strong sense of teamwork but also have the ability to work independently
Amenable to work on rotating shifts
CLAIMS CASE MANAGERS (CSR)
This advertiser has chosen not to accept applicants from your region.
0
Rep II, Customer Service Representative - Voice
Cardinal Health
Posted 4 days ago
Job Viewed
Job Description
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Qualifications_**
+ 1 year voice experience
+ SHS Grad or completed at least 2 yrs. in college
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Qualifications_**
+ 1 year voice experience
+ SHS Grad or completed at least 2 yrs. in college
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
This advertiser has chosen not to accept applicants from your region.
1
Customer Service Representative (Voice) (Non-voice)
AWESOME OFF-SOURCING
Posted today
Job Viewed
Job Description
Good english communication skills
- Flexible when it comes to shifting work hours
- Must be 18 years old and above
- Must work well under pressure and can handle multiple customer interactions
**Job Types**: Full-time, Fresh graduate
**Salary**: From Php15,000.00 per month
**Benefits**:
- Free parking
- On-site parking
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Davao City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Flexible when it comes to shifting work hours
- Must be 18 years old and above
- Must work well under pressure and can handle multiple customer interactions
**Job Types**: Full-time, Fresh graduate
**Salary**: From Php15,000.00 per month
**Benefits**:
- Free parking
- On-site parking
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Davao City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Representative Non - Voice
Makati, National Capital Region
UnitedHealth Group
Posted 24 days ago
Job Viewed
Job Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Training classes start soon - apply today!
Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career.
**Primary Responsibilities:**
+ Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
+ Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
+ Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and their staff
+ Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to,
Training classes start soon - apply today!
Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career.
**Primary Responsibilities:**
+ Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
+ Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
+ Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and their staff
+ Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to,
This advertiser has chosen not to accept applicants from your region.
3
Customer Service Representative (Csr) Voice
Tacloban, Leyte
E-TELECARE BPO SERVICES
Posted today
Job Viewed
Job Description
**Qualifications**:
*
- AT LEAST SENIOR HIGH SCHOOL GRADUATE
- MUST POSSESS GOOD ENGLISH COMMUNICATION SKILLS
- WILLING TO WORK ON SHIFTING SCHEDULES
- NO WORK EXPERIENCE REQUIRED
- WILLING TO WORK IN HINDANG LEYTE.
**Job Types**: Full-time, Permanent, Fresh graduate
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
*
- AT LEAST SENIOR HIGH SCHOOL GRADUATE
- MUST POSSESS GOOD ENGLISH COMMUNICATION SKILLS
- WILLING TO WORK ON SHIFTING SCHEDULES
- NO WORK EXPERIENCE REQUIRED
- WILLING TO WORK IN HINDANG LEYTE.
**Job Types**: Full-time, Permanent, Fresh graduate
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative (Non-voice)
Taguig, National Capital Region
Jobnet HR Solutions Inc.
Posted today
Job Viewed
Job Description
**END YOUR JOB SEARCH TODAY**
**Site**:
- **BGC TAGUIG**
**VOICE HEALTHCARE**:
- College Graduate with at least 6 months BPO experience
- College Undergraduate with at least 1 year BPO experience
- Excellent communication skills
- Earn up to 31,000
**NON-VOICE HEALTHCARE**:
- College Graduate with at least 2 years BPO experience
- College Undergraduate with at least 4 years BPO experience
- Must have at least 2 years experience with "CLAIMS" tool
- Earn up to 33,000
**FINANCIAL
**Site**:
- **BGC TAGUIG**
**VOICE HEALTHCARE**:
- College Graduate with at least 6 months BPO experience
- College Undergraduate with at least 1 year BPO experience
- Excellent communication skills
- Earn up to 31,000
**NON-VOICE HEALTHCARE**:
- College Graduate with at least 2 years BPO experience
- College Undergraduate with at least 4 years BPO experience
- Must have at least 2 years experience with "CLAIMS" tool
- Earn up to 33,000
**FINANCIAL
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Representative (Non-voice)
Taguig, National Capital Region
Valeros Velasco Business Solution Inc.
Posted today
Job Viewed
Job Description
**END YOUR JOB SEARCH TODAY**
**RAMP HIRING! APPLY NOW!**
**Site**:
- **BGC TAGUIG**
**VOICE HEALTHCARE**:
- College Graduate with at least 6 months BPO experience
- College Undergraduate with at least 1 year BPO experience
- Excellent communication skills
- Earn up to 31,000
**.**
**NON-VOICE HEALTHCARE**:
- College Graduate with at least 2 years BPO experience
- College Undergraduate with at least 4 years BPO experience
- Must have at least 2 years experience with "CLAIMS" tool
- Earn up to 33,000
**FINANCIAL
**RAMP HIRING! APPLY NOW!**
**Site**:
- **BGC TAGUIG**
**VOICE HEALTHCARE**:
- College Graduate with at least 6 months BPO experience
- College Undergraduate with at least 1 year BPO experience
- Excellent communication skills
- Earn up to 31,000
**.**
**NON-VOICE HEALTHCARE**:
- College Graduate with at least 2 years BPO experience
- College Undergraduate with at least 4 years BPO experience
- Must have at least 2 years experience with "CLAIMS" tool
- Earn up to 33,000
**FINANCIAL
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative (Non-voice)
Laoag, Ilocos Norte
Sapient Global Services
Posted today
Job Viewed
Job Description
Call Center Agents are needed now at our Laoag City, Ilocos Norte location!
*Work at home
*Up to 20,000 in Basic Pay
- Daytime/Nighttime
- Open to high school graduates, ALS & fresh graduates
*Equipment Provided
- Ensured NO BPO EXPERIENCE Is Necessary
**Job Types**: Full-time, Fresh graduate
**Salary**: Php13,000.00 - Php20,000.00 per month
**Benefits**:
- Company Christmas gift
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
COVID-19 considerations:
Wear mask during the interview
Ability to commute/relocate:
- Laoag, Ilocos Norte: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
*Work at home
*Up to 20,000 in Basic Pay
- Daytime/Nighttime
- Open to high school graduates, ALS & fresh graduates
*Equipment Provided
- Ensured NO BPO EXPERIENCE Is Necessary
**Job Types**: Full-time, Fresh graduate
**Salary**: Php13,000.00 - Php20,000.00 per month
**Benefits**:
- Company Christmas gift
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
- Work from home
Schedule:
- 8 hour shift
COVID-19 considerations:
Wear mask during the interview
Ability to commute/relocate:
- Laoag, Ilocos Norte: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative (Non-voice) (Voice)
AWESOME OFF-SOURCING
Posted today
Job Viewed
Job Description
Good english communication skills
- Flexible when it comes to shifting work hours
- Must be 18 years old and above
- Must work well under pressure and can handle multiple customer interactions
**Job Types**: Full-time, Fresh graduate
**Salary**: From Php15,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- On-site parking
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Davao City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
- Flexible when it comes to shifting work hours
- Must be 18 years old and above
- Must work well under pressure and can handle multiple customer interactions
**Job Types**: Full-time, Fresh graduate
**Salary**: From Php15,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- On-site parking
- Paid training
- Transportation service provided
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
Ability to commute/relocate:
- Davao City: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Junior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative B2B (Voice & Email
Mabalacat, Pampanga
ENGIE Impact
Posted today
Job Viewed
Job Description
**Work Location: _Skytech IT, Mabalacat City, Pampanga_**
**Work Schedule: _Night Shift_**
- Makes outgoing calls to collect client information and details.
- Maintains database for accurate reports.
- Create and maintain client accounts in the system.
- Responsible for creating and monitoring invoices.
- Provide suggestions and recommendations for client concerns.
- Respond to client service-related questions and concerns to ensure client satisfaction.
- Responsible for creating and monitoring invoices.
**Qualification**:
- At least 1 year of BPO work experience required.
- Excellent customer service and call-handling skills.
- Must be able to organize, prioritize, and use time management tools.
- Ability to demonstrate basic mathematical aptitude.
- Amenable to work in Pampanga.
**Equal Employment Opportunity**
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
**Benefits**:
- Additional leave
- Company events
- Health insurance
- On-site parking
Schedule:
- 8 hour shift
- Night shift
Ability to commute/relocate:
- Mabalacat, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service Representative: 1 year (required)
Shift availability:
- Night Shift (required)
**Work Schedule: _Night Shift_**
- Makes outgoing calls to collect client information and details.
- Maintains database for accurate reports.
- Create and maintain client accounts in the system.
- Responsible for creating and monitoring invoices.
- Provide suggestions and recommendations for client concerns.
- Respond to client service-related questions and concerns to ensure client satisfaction.
- Responsible for creating and monitoring invoices.
**Qualification**:
- At least 1 year of BPO work experience required.
- Excellent customer service and call-handling skills.
- Must be able to organize, prioritize, and use time management tools.
- Ability to demonstrate basic mathematical aptitude.
- Amenable to work in Pampanga.
**Equal Employment Opportunity**
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
**Benefits**:
- Additional leave
- Company events
- Health insurance
- On-site parking
Schedule:
- 8 hour shift
- Night shift
Ability to commute/relocate:
- Mabalacat, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Service Representative: 1 year (required)
Shift availability:
- Night Shift (required)
This advertiser has chosen not to accept applicants from your region.
9