624 Customer Service Representative Csr jobs in the Philippines
Customer Service Representative (Csr)
Posted today
Job Viewed
Job Description
- At least 1-3 months CCE.
- Should be amenable to work onsite (Antipolo)
**Responsibilities**:
- Resolving customer inquiries requests.
- Developing and maintaining accurate files.
- Ensuring customers requests are handled in an appropriate and timely manner.
- Providing cutting-edge service in a friendly, confident, and knowledgeable manner.
**Required Skills**:
- Analytical and Problem solving skills
- Time management skills
- Communication & Relationship skills
- Aptitude Skills
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: From Php22,300.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Bonus pay
- Performance bonus
- Yearly bonus
Customer Service Representative (Csr)
Posted today
Job Viewed
Job Description
**Qualifications**:
- **Atleast Highschool/SHS Graduate.**:
- **With atleast 6 months Call Center experience (Non Voice or Local Account is accepted)**:
- **Amenable to work on site and is responsible and fast learner.**
- **Basic English knowledge**:
- **Willing to start as soon as possible**
**Once you submit your details, expect a call within the day for your Initial Screening interview.**
**Job Types**: Full-time, Fresh graduate
**Salary**: From Php19,000.00 per month
**Benefits**:
- Company events
- Flexible schedule
- Free parking
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Night shift
- Rotational shift
- Shift system
Supplemental Pay:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mandaluyong City: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Kindly write down your
Full Name:
Phone Number:
**Location**:
Months of Call Center experience:
With Laptop or Desktop?:
*This question is required, do not leave it blank.
**Education**:
- Senior High School (preferred)
**Language**:
- English (required)
Customer Service Representative (Csr)
Posted today
Job Viewed
Job Description
- College graduate any course
- With at least 1 year experience as customer service representative
- Good communication skills and strong customer service skills.
- Amenable to both onsite and from work from home.
- Answer inbound calls from customer
- Facilitate outbound phone calls for follow up and updating customers.
- Documents all calls handle accurately
- Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
- Produce positive customer experience by effectively answering inquiries and handling procedures.
- Redirect/transfers calls to the correct department for better transition and service.
- Adhere to prescribed shift and schedule.
**Salary**: Php23,000.00 - Php25,000.00 per month
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative (Csr)
Posted today
Job Viewed
Job Description
- College graduate any course
- With at least 1 year experience as customer service representative
- Good communication skills and strong customer service skills.
- Amenable to both onsite and from work from home.
- Answer inbound calls from customer
- Facilitate outbound phone calls for follow up and updating customers.
- Documents all calls handle accurately
- Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
- Produce positive customer experience by effectively answering inquiries and handling procedures.
- Redirect/transfers calls to the correct department for better transition and service.
- Adhere to prescribed shift and schedule.
**Salary**: Php23,000.00 - Php25,000.00 per month
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative (Csr)
Posted today
Job Viewed
Job Description
- College graduate any course
- With at least 1 year experience as customer service representative
- Good communication skills and strong customer service skills.
- Amenable to both onsite and from work from home.
- Answer inbound calls from customer
- Facilitate outbound phone calls for follow up and updating customers.
- Documents all calls handle accurately
- Guarantee departmental metrics are met by adhering to key standards in contact rates and handling procedures
- Produce positive customer experience by effectively answering inquiries and handling procedures.
- Redirect/transfers calls to the correct department for better transition and service.
- Adhere to prescribed shift and schedule.
**Salary**: Php23,000.00 - Php25,000.00 per month
Schedule:
- Shift system
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative (Csr)
Posted today
Job Viewed
Job Description
- Answer inbound calls in a timely and friendly manner
- Evaluate problems and complaints of the callers and provide proper solutions to them
- Respond to the needs of customers and provide personalized service
- Provide information on the company’s products or services and generate interest in the offer
- Upsell products and services
- Research needed information using available resources
- Route calls to other team members whenever needed
- Make relevant notes from customer interactions
- Identify any issues that customers might be struggling with
- Report on customer feedback
- Complete call logs and reports
- Manage & update customer databases
- Follow-up on customer calls
**Qualifications**:
- **with atleast experience as a call center agent
- good communications skills written and verbal
- attention to details
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
COVID-19 considerations:
All customers are required to wear facemask.
Ability to commute/relocate:
- Angeles City, Pampanga: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
Customer Service Representative (Csr) Baguio
Posted today
Job Viewed
Job Description
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
**Qualifications**:
- Filipino citizen or with equivalent legal status
- Proven oral and written English communication skills
- Strong logic and problem-solving skills
- Availability to work in various shifts
- Skill in using Windows operating systems
- Organization and work prioritization skills
**Job Types**: Full-time, Permanent
**Salary**: Php15,000.00 - Php20,000.00 per month
**Benefits**:
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Flexible shift
- Night shift
- Shift system
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Application Question(s):
**Experience**:
- BPO: 1 year (preferred)
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Customer Service Representative (CSR Agent)
Posted 7 days ago
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Job Description
We are seeking a dedicated and personable Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, and ensuring a high level of customer satisfaction. You will act as a liaison between the company and its clients, providing product/service information, and resolving issues in a timely and efficient manner.
About the role
As a Customer Service Representative, you will be responsible for addressing incoming customer inquiries through various channels, including phone, email, chat, and in-person interactions. You will provide accurate, valid, and complete information using the appropriate tools and communication methods. Your role involves resolving product or service-related issues by actively listening to customer concerns, identifying the root cause of the problem, offering suitable solutions, and ensuring follow-up to confirm resolution. You will also process customer orders, forms, applications, and service requests while maintaining and updating customer account records as needed. Adhering to established communication procedures, guidelines, and policies is essential, as is escalating unresolved issues to the appropriate internal departments. Additionally, you will collaborate with other teams to enhance the overall customer experience and are expected to meet individual and team performance goals, including call handling and service targets.
Qualifications
- At least Senior High School/High School graduate/College graduate
- At least 1 year BPO international voice experience
- Amenable to work onsite and on a shifting schedule
Customer Service Representative (Csr) - Fresh Grad
Posted today
Job Viewed
Job Description
**Open for**:
- Fresh College Graduates
- High School Graduates
- College Undergraduates
- NO BPO EXPERIENCE REQUIRED
**We are currently hiring for the following accounts**
- Customer Service
- Technical Support
- Travel Account
- Hotel Reservation Account
- Healthcare Account
- Financial
- Telco Nonvoice
**Job Types**: Fresh graduate, Permanent, Full-time
**Salary**: Up to Php28,000.00 per month
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Flextime
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Shift system
Supplemental Pay:
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Senior High School (required)
**Experience**:
- BPO: 1 year (preferred)
**Language**:
- English (required)