686 Customer Service Non Voice jobs in the Philippines

Urgent Hiring For **Customer Service Representative**
- **Voice**

*

Site : *
- BGC TAGUIG

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

**QUALIFICATIONS**:

- College Graduate With 1 year BPO Experience
- College Under Graduate with 2 Years BPO Experience
- Excellent Communication Skills
- Earn up to 31,000

PERKS
- HMO up to P 400,000.00 Medical HMO Insurance effective on Day 1 (Can go as high as 2 Million including 3 dependents)
- P 10, 000.00 Worth of Medicine Reimbursement on top of the HMO (Can go as high as 40,000.00 including 3 dependents)
- Incentives

APPLY NOW!

**Job Types**: Full-time, Permanent

Pay: Php28,000.00 - Php31,000.00 per month

**Benefits**:

- Additional leave
- Discounted lunch
- Employee discount
- Flexible schedule
- Flextime
- Free parking
- Gym membership
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise

Schedule:

- 8 hour shift
- Evening shift
- Fixed shift
- Flexible shift
- Late shift
- Monday to Friday
- Night shift
- Overtime
- Rotational shift

Supplemental pay types:

- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

COVID-19 considerations:
All process done virtually due to Covid-19 and no assessment conducted

Note: We assess applicant that have a qualified and fit for this position

Application Question(s):

- Highest Educational Attainment
- Specify your experience in BPO (in months) ex: 12months, 13 months, 14 months
- Where are you currently residing?
- Are you amenable to work on-site or relocate in BGC Taguig?
- Active alternative phone number

Duties & Responsibilities:

- Scheduling: Responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, directions, order management etc.)
- Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts
- If assigned to Order Management: verifies order is complete and matches scheduled procedure. Includes indexing and exporting physicians’ orders to correct account number.
- Collect and verify required patient demographic and financial data elements, including determining a patient’s financial responsibility and securing pre-payment for future services/performing collection efforts
- Create a complete pre-registration account for an upcoming inpatient/surgical admission
- Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility

Qualifications:

- **Open to Senior Highschool graduate with 2 years experience in BPO Industry Healthcare Industry**:

- Excellent English Communication
- Willing to work on a Night Shift schedule in BGC, Taguig City

**Salary**: Php26,000.00 - Php38,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Taguig City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Senior High School (preferred)

**Experience**:

- Customer Service Representative: 2 years (preferred)

**_What Customer Service Operations contributes to Cardinal Health_**
What Customer Service Operations contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Qualifications_**
+ minimum 1 year of experience
+ At least SHS Grad, GED or technical certification in related field or equivalent experience
+ Open to B2s (promotion) & B3s (lateral)
+ Has not applied to the same role/ job family in the last 6 months
+ Minimum of 3.0 / Meets/ Achieved on the last Performance Rating
+ No active DAs, PIPs / Not in a prescriptive period
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Qualifications_**
+ 1 year voice experience
+ SHS Grad or completed at least 2 yrs. in college
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

What’s in it for you?
- Health Insurance (HMO)
- Competitive Salary
- Expanded maternity leave up to 120 days
- Allowances
- Paid Time offs (Vacation Leaves Are Convertible to cash if unused)
- Companywide events
- Fun & Relaxed environment

CSR Responsibilities:
Answer phone calls (inbound & outbound)

Verify customer account information

Assist customers with their orders, refunds, or exchanges

Provide best-in-class experience to customers to promote retention

**Salary**: Php25,000.00 - Php27,000.00 per month

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Pasig City: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service Representative: 1 year (preferred)

**Language**:

- English (preferred)

**Qualifications**:

- No BPO Experience Needed
- At least Highschool Graduate
- **Good to Excellent English Communication Skills**

**Perks & Benefits**:

- 20% night diff
- Life Insurance
- Paid Sick Leave
- Career Growth

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Php15,000.00 - Php18,000.00 per month

**Benefits**:

- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Overtime
- Shift system

Supplemental pay types:

- 13th month salary
- Overtime pay

**Qualifications**:

- No BPO Experience Needed
- At least Highschool Graduate
- **Good to Excellent English Communication Skills**

**Perks & Benefits**:

- 20% night diff
- Life Insurance
- Paid Sick Leave
- Career Growth

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Php15,000.00 - Php18,000.00 per month

**Benefits**:

- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Overtime
- Shift system

Supplemental pay types:

- 13th month salary
- Overtime pay

**Qualifications**:

- No BPO Experience Needed
- At least Highschool Graduate
- **Good to Excellent English Communication Skills**

**Perks & Benefits**:

- 20% night diff
- Life Insurance
- Paid Sick Leave
- Career Growth

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: Php15,000.00 - Php18,000.00 per month

**Benefits**:

- Additional leave
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee

Schedule:

- 8 hour shift
- Overtime
- Shift system

Supplemental pay types:

- 13th month salary
- Overtime pay

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Training classes start soon - apply today!
Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealthcare, part of the UnitedHealth Group family of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients This is no small opportunity. This is where you can bring your compassion for others while building your career.
**Primary Responsibilities:**
+ Answer incoming phone calls from health care providers (i.e. physician offices, clinics) and identify the type of assistance the provider needs (EG. benefit and eligibility, billing and payments, authorizations for treatment, explanation of benefits)
+ Focus on resolving issues on the first call, navigating through complex computer systems to identify the status of the issue and provide appropriate response to caller
+ Deliver information and answer questions in a positive manner to facilitate solid relationships with providers and their staff
+ Complete the documentation necessary to track provider issues and facilitate the reporting of overall trends
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
This role is equally challenging and rewarding. You'll interact with providers with the intent to develop a relationship with them. Within a high volume setting, you'll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers.
**Required Qualifications:**
+ High school diploma, GED or equivalent work experience
+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
+ Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
+ Skilled in problem solving to quickly assess current state and formulate recommendations
**Preferred Qualifications:**
+ 1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
+ Health care experience
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved._