1,781 Customer Retention jobs in the Philippines
Client Relations Officer
Posted today
Job Viewed
Job Description
Property**:Work Folk, Inc.** (co-working space)
Location**:Makati City**
**Job Description**:
Maintains an organized and clean reception areas
2. Welcomes walk-ins and returning guests
4. Update occupancy floor plan every month
5. Acts as center cashier for credit card transactions and small cash payments (co-working, meeting room)
6. Deposits daily cash and check payments
7. Updates daily payments ledger
8. Handles client requests such as secretarial/concierge services
9. Handles basic troubleshooting of internet
10. Records daily inventory for office and pantry supplies
11. Prepares purchase orders for further handling of Community Head
12. Coordinate logistics with event suppliers
13. Handle meeting room and events bookings
14. Sending monthly billing statements and collections to clients
15. Assist in the community event planning and execution
**Job Types**: Full-time, Permanent
**Benefits**:
- Company events
- Work from home
Schedule:
- 8 hour shift
- Day shift
Supplemental Pay:
- 13th month salary
**Experience**:
- Customer service: 3 years (required)
- leasing admin: 1 year (required)
Client Relations Specialist
Posted today
Job Viewed
Job Description
- Creating and managing client accounts using a CRM tool such as Zoho
- Ensuring the customer has a seamless online and offline experiences
- Cold calling and meeting with clients to view properties
- Discovering clients’ preferences and interests
- Promoting new products and services offered by the company
- Developing a rapport with clients and stakeholders or partners
- Raising red flags wherever the business process needs correction
- Taking proactive steps to maintain positive client experience
- Analyzing data to identify patterns in customer behavior or interests
- Responding to feedback from clients on previous engagements
- Reviewing customer feedback to determine areas of improvement
- Documenting processes, as well as customer compliments and complaints
- Preparing reports summarizing the outcomes of engagements
- Keeping informed of industry trends and new CRM technologies
**Benefits**:
- Transportation service provided
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- 13th month salary
- Bonus pay
Ability to commute/relocate:
- Makati: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Client Experience Specialist: 1 year (preferred)
- Managing Client Accounts: 1 year (preferred)
**Language**:
- English (preferred)
Sales & Retention Customer Service
Posted 21 days ago
Job Viewed
Job Description
br>Position: Customer Service Sales & Retention (Basic Salary + Allowances)
Company Industry: BPO Company
Location: McKinley, Taguig City
Salary Offer: Php23,000-Php30,000
Work Schedule: Graveyard Schedule
Work Set Up: Work Onsite
Benefits :
Government Mandated Benefits
Dental Allowance
Miscellaneous allowance
Medical Allowance
Provident Fund
Business Casual
Insurances
Job Requirements:
College Degree
At least 6 months to 1 year BPO experience handling sales and retention
Willing to work on a Graveyard Shift
Amenable to work onsite in McKinley, Taguig
Can start as soon as possible
Job Responsibilities:
Support client retention and contract renewals in line with corporate goals.
Determine and satisfy client needs, conduct consultative, value-driven sales and account management conversations.
Act as the main point of contact for internal sales teams and customers
Handle billing concerns and account-related questions
Guarantee a seamless and satisfying consumer experience
Keep up-to-date data in CRM systems and accurately record all customer interactions
Work together with internal support teams to handle reporting, escalations, and ongoing process enhancements
Plan and oversee follow-up correspondence to facilitate deal closings and continuous relationship maintenance
Recruitment Process: (Online Interview)
Initial Interview
Second Interview
Final Interview
Job Offer
Newbie Account - Client Relations Associate - Nonvoice
Posted 24 days ago
Job Viewed
Job Description
br>If you’re a college graduate in Finance, Accounting, Entrepreneurship, or Marketing, and excited to learn even without prior call center experience, this opportunity is for you! < r>
Your Key Responsibilities
- Handle non-voice support for clients in shipping and logistics with speed and accuracy
- Help customers track deliveries, solve concerns, and provide clear updates
- Keep records organized and follow company processes closely
Needed Qualifications
- College graduate in Finance, Accounting, Entrepreneurship, or Marketing
- Willing to work onsite in shifting schedules
Perks You'll Enjoy
* Earn PHP 16,000 – PHP 18,000 < r>* HMO, paid training, and government benefits
* 13th month pay and growth opportunities
Ready to Elevate Your Career?
If you're a dedicated professional ready for a new challenge, we invite you to be part of our team. Hit the ""Apply Now"" button.
Join us in creating exceptional experiences for our clients. Let’s make a difference together!
Customer Service Sales & Retention (Basic Salary + Allowances)
Posted 25 days ago
Job Viewed
Job Description
br>Position: Customer Service Representative - Sales
Company Industry: BPO Company
Location: McKinley, Taguig City
Salary Offer: Php23,000-Php30,000
Work Schedule: Graveyard Schedule
Work Set Up: Work Onsite
Benefits :
Government Mandated Benefits
Dental Allowance
Miscellaneous allowance
Medical Allowance
Provident Fund
Business Casual
Insurances
Job Requirements:
College Degree
At least 6 months to 1 year BPO experience handling sales and retention
Willing to work on a Graveyard Shift
Amenable to work onsite in McKinley, Taguig
Can start as soon as possible
Job Responsibilities:
Support client retention and contract renewals in line with corporate goals.
Determine and satisfy client needs, conduct consultative, value-driven sales and account management conversations.
Act as the main point of contact for internal sales teams and customers
Handle billing concerns and account-related questions
Guarantee a seamless and satisfying consumer experience
Keep up-to-date data in CRM systems and accurately record all customer interactions
Work together with internal support teams to handle reporting, escalations, and ongoing process enhancements
Plan and oversee follow-up correspondence to facilitate deal closings and continuous relationship maintenance
Recruitment Process: (Online Interview)
Initial Interview
Second Interview
Final Interview
Job Offer
Customer Service Sales & Retention (Basic Salary + Allowances)
Posted 25 days ago
Job Viewed
Job Description
br>Position: Customer Service Representative - Sales
Company Industry: BPO Company
Location: McKinley, Taguig City
Salary Offer: Php23,000-Php30,000
Work Schedule: Graveyard Schedule
Work Set Up: Work Onsite
Benefits :
Government Mandated Benefits
Dental Allowance
Miscellaneous allowance
Medical Allowance
Provident Fund
Business Casual
Insurances
Job Requirements:
College Degree
At least 6 months to 1 year BPO experience handling sales and retention
Willing to work on a Graveyard Shift
Amenable to work onsite in McKinley, Taguig
Can start as soon as possible
Job Responsibilities:
Support client retention and contract renewals in line with corporate goals.
Determine and satisfy client needs, conduct consultative, value-driven sales and account management conversations.
Act as the main point of contact for internal sales teams and customers
Handle billing concerns and account-related questions
Guarantee a seamless and satisfying consumer experience
Keep up-to-date data in CRM systems and accurately record all customer interactions
Work together with internal support teams to handle reporting, escalations, and ongoing process enhancements
Plan and oversee follow-up correspondence to facilitate deal closings and continuous relationship maintenance
Recruitment Process: (Online Interview)
Initial Interview
Second Interview
Final Interview
Job Offer
Amazon Account Management
Posted 3 days ago
Job Viewed
Job Description
● Proven experience in managing Amazon accounts br>● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
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Amazon Account Management
Posted 3 days ago
Job Viewed
Job Description
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability. br>
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. < r>● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure smooth operations and resolve issues promptly. < r>● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon marketplaces. < r>● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient account management and to enhance operational < r>effectiveness.
● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous improvement. < r>● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image < r>and customer satisfaction.
● Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues. < r>● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the < r>Amazon platform.
● Stay informed about industry trends and the competitive landscape to identify new growth opportunities < r>and potential areas of improvement.
ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
Amazon Account Management
Posted 9 days ago
Job Viewed
Job Description
WORK LOCATION: Cebu br>WORK SCHEDULE: Night shift
JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s < r>ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability.
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on < r>Amazon platforms.
● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure < r>smooth operations and resolve issues promptly.
● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon < r>marketplaces.
● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient account management and to enhance operational < r>effectiveness.
● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous < r>improvement.
● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image < r>and customer satisfaction.
● Implement strong inventory management practices to ensure adequate stock levels and minimize < r>fulfillment issues.
● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the < r>Amazon platform.
● Stay informed about industry trends and the competitive landscape to identify new growth opportunities < r>and potential areas of improvement.
ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon < r>ecosystem.
● Leadership potential with the ability to collaborate with cross-functional teams.
Amazon Account Management
Posted 15 days ago
Job Viewed
Job Description
WORK LOCATION: Cebu br>WORK SCHEDULE: Night shift
JOB DESCRIPTION:
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability. < r>
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. < r>● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure smooth operations and resolve issues promptly. < r>● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon marketplaces. < r>● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive positioning in the online marketplace. < r>● Utilize Amazon-specific tools and software for efficient account management and to enhance operational effectiveness. < r>● Collaborate with cross-functional teams to align Amazon strategies with company goals and initiatives. < r>● Conduct regular performance analysis, derive insights, and make recommendations for continuous improvement. < r>● Monitor and address customer feedback, product reviews, and ratings to maintain a positive brand image and customer satisfaction. < r>● Implement strong inventory management practices to ensure adequate stock levels and minimize fulfillment issues. < r>● Drive promotional and advertising strategies to increase product awareness, traffic, and sales on the Amazon platform. < r>● Stay informed about industry trends and the competitive landscape to identify new growth opportunities and potential areas of improvement. < r>
ESSENTIAL REQUIREMENTS:
● Bachelor’s degree in business administration, management, or a related field.
● In-depth knowledge of Amazon-specific tools and software for account management and optimization. < r>● Strong analytical skills with the ability to interpret data and derive actionable insights. < r>● Excellent communication and relationship management skills < r>● Solid understanding of eCommerce trends, algorithms, and best practices, particularly within the Amazon ecosystem. < r>● Leadership potential with the ability to collaborate with cross-functional teams.