1,384 Customer Relations jobs in the Philippines
Volume Hiring!! Customer Service Associate Telco
Tarlac City, Tarlac
Sutherland
Job Viewed
Job Description
You are joining **Sutherland**, a global business transformation company offering an integrated set of back-office and customer service support services.
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.
**You are also expected to**:
- Provide an excellent customer service assistance to clients
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Experience a set of global opportunities
- Grab not a job, but a promising career
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + work experience)
- Excellent English written and verbal communication skills
- Good knowledge of computers
- Ability to take the initiative to continuously enhance product, quality and technical skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel.
As a **Customer Service Associate**, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.
**You are also expected to**:
- Provide an excellent customer service assistance to clients
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Experience a set of global opportunities
- Grab not a job, but a promising career
**MINIMUM QUALIFICATIONS**:
- Finished at least 2 years in college (or High School Graduate + work experience)
- Excellent English written and verbal communication skills
- Good knowledge of computers
- Ability to take the initiative to continuously enhance product, quality and technical skills
**JOB HIGHLIGHTS**:
- Enjoy a set of Industry-leading benefits
- Get paid while in training
- Receive HMO and free dependent
- Educational support for employees
- Employee referral incentives
- Vacation and Sick Leaves
- We have sites nationwide that can be near your location
- Stable & secured company
**Job Types**: Full-time, Permanent
**Benefits**:
- Paid training
Schedule:
- 8 hour shift
- Rotational shift
Supplemental Pay:
- 13th month salary
- Performance bonus
**Education**:
- Senior High School (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
Job No Longer Available
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However, we have similar jobs available for you below.
Customer Relations Supervisor
Valenzuela, National Capital Region
Global Excellence Motors, Inc.
Posted 14 days ago
Job Viewed
Job Description
1. Supervises Customer Relations services in accordance with company and plant/manufacturer guidelines and standards.
2. Administrative Supervision. br>3. Updating and Maintaining of customers data.
4. With one (1) year customer relation experience in Automotive industry is an advantage.
Work Location: Dalandan, Valenzuela City
Scope of Work: Valenzuela and BGC
2. Administrative Supervision. br>3. Updating and Maintaining of customers data.
4. With one (1) year customer relation experience in Automotive industry is an advantage.
Work Location: Dalandan, Valenzuela City
Scope of Work: Valenzuela and BGC
This advertiser has chosen not to accept applicants from your region.
0
Customer Relations Officer
Cebu, Cebu
HMR CEBU
Posted 18 days ago
Job Viewed
Job Description
• Respond to customer inquiries and provide information or assistance as needed
• andle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner. br>• M intain a high level of professionalism in all customer interactions < r>• C llaborate with internal teams to address customer needs and improve customer satisfaction < r>• I entify opportunities to enhance customer experience and suggest improvements to processes < r>• M intain accurate records of customer interactions and transactions < r>• S ay up-to-date on company policies, and products, < r>• P oactively reach out to customers to ensure their satisfaction and address any potential issues < r>• D ily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp) < r>• P eparing the timeliness and accuracy of the CRO Weekly report. < r>• D iven to go the extra mile to hit sales requirements.
• andle customer complaints or product returns, and work towards resolving them in a timely and satisfactory manner. br>• M intain a high level of professionalism in all customer interactions < r>• C llaborate with internal teams to address customer needs and improve customer satisfaction < r>• I entify opportunities to enhance customer experience and suggest improvements to processes < r>• M intain accurate records of customer interactions and transactions < r>• S ay up-to-date on company policies, and products, < r>• P oactively reach out to customers to ensure their satisfaction and address any potential issues < r>• D ily posting on the Official FB PAGE of the store, and updating customers of the products through communication apps (Viber, WhatsApp) < r>• P eparing the timeliness and accuracy of the CRO Weekly report. < r>• D iven to go the extra mile to hit sales requirements.
This advertiser has chosen not to accept applicants from your region.
1
Customer Relations Associate
Perpetual Help Medical Center - Las Piñas
Posted today
Job Viewed
Job Description
Under the direct supervision of the Customer Relations Officer, the Customer Relations Associate is primarily in charge of gathering the data from patient satisfaction survey, managing customer complaints and implementing patient related initiatives and activities like treats to patients during special occasions and hospital tour to patients or clients.
**Job Types**: Full-time, Permanent
**Salary**: Php14,000.00 - Php15,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- On-site parking
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Las Piñas: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- English (preferred)
**Job Types**: Full-time, Permanent
**Salary**: Php14,000.00 - Php15,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Employee discount
- On-site parking
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Las Piñas: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Service: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
2
Associate, Customer Relations - Philippines Based Role
1631 Taguig, National Capital Region
Black Pearl Consult
Posted 531 days ago
Job Viewed
Job Description
About the Role
A leading developer in the Philippines is seeking a passionate and customer-centric Associate, Customer Relations to join their growing team. In this role, you will be the primary point of contact for homeowners (vecinos) and play a vital role in building strong relationships, ensuring their satisfaction, and resolving any concerns they may have.
Responsibilities
This advertiser has chosen not to accept applicants from your region.
3
Customer Relations Specialist - 2go Cagayan de Oro
Cagayan de Oro, Misamis Oriental
2GO Group Inc.
Posted today
Job Viewed
Job Description
1. Ensures that target metrics/standards are met
2. Facilitates timely and accurate booking request from clients and or through sales including booking amendments
3. Consistently communicates with client from all available channels as far as outbound and inbound monitoring is concerned including but not limited to: Slot coordination, booking solicitation and confirmation, Arrival Notices, Unwithdrawn Report and Container at Customer Premises
4. Handles all complaints and inquiries from clients and logs to Feedback Management Systems.
5. Submits all CIC-related reports are submitted timely and accurately to internal and external clients.
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Schedule:
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 2 years (preferred)
- shipping or freight forwarding: 1 year (preferred)
- call center: 1 year (preferred)
2. Facilitates timely and accurate booking request from clients and or through sales including booking amendments
3. Consistently communicates with client from all available channels as far as outbound and inbound monitoring is concerned including but not limited to: Slot coordination, booking solicitation and confirmation, Arrival Notices, Unwithdrawn Report and Container at Customer Premises
4. Handles all complaints and inquiries from clients and logs to Feedback Management Systems.
5. Submits all CIC-related reports are submitted timely and accurately to internal and external clients.
**Benefits**:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Schedule:
- Rotational shift
- Weekends
Supplemental Pay:
- 13th month salary
- Bonus pay
- Overtime pay
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 2 years (preferred)
- shipping or freight forwarding: 1 year (preferred)
- call center: 1 year (preferred)
This advertiser has chosen not to accept applicants from your region.
4
Customer Relationship Management (CRM) Officer
Taguig, National Capital Region
Realme Philippines
Posted today
Job Viewed
Job Description
Weekly creation of reports and providing insights
Creating campaigns and workflows that support them from contact acquisition to retention
Create loyalty program and offers suitable
Identify improvements in current CRM processes
**Requirements**:
Have offline CRM retail experience
- Weekly creation of reports and providing insights
- Creating campaigns and workflows that support them from contact acquisition to retention
- Create loyalty program and offers suitable
- Identify improvements in current CRM processes
Creating campaigns and workflows that support them from contact acquisition to retention
Create loyalty program and offers suitable
Identify improvements in current CRM processes
**Requirements**:
Have offline CRM retail experience
- Weekly creation of reports and providing insights
- Creating campaigns and workflows that support them from contact acquisition to retention
- Create loyalty program and offers suitable
- Identify improvements in current CRM processes
This advertiser has chosen not to accept applicants from your region.
5
Account Management Officer
Makati, National Capital Region
HR Primo Management Services
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
• Build and maintain strong client relationships to support long-term partnerships. br>• ddress client queries and identify opportunities for growth within existing accounts. < r>• U derstand client requirements and proactively provide tailored solutions. < r>• A t as the primary communication channel between clients and internal teams, ensuring smooth service delivery and issue resolution. < r>• B idge the gap between the company and clients, ensuring satisfaction, driving revenue growth, and strengthening business relationships. < r>
Qualifications:
• B chelor’s/College Degree in Business Management or related field.
• Build and maintain strong client relationships to support long-term partnerships. br>• ddress client queries and identify opportunities for growth within existing accounts. < r>• U derstand client requirements and proactively provide tailored solutions. < r>• A t as the primary communication channel between clients and internal teams, ensuring smooth service delivery and issue resolution. < r>• B idge the gap between the company and clients, ensuring satisfaction, driving revenue growth, and strengthening business relationships. < r>
Qualifications:
• B chelor’s/College Degree in Business Management or related field.
This advertiser has chosen not to accept applicants from your region.
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6
Account Management Specialist
National Capital Region, National Capital Region
Circa Logica Group
Posted 3 days ago
Job Viewed
Job Description
Job Summary: This position’s primary responsibilities are to provide support in
This advertiser has chosen not to accept applicants from your region.
7
Amazon Account Management
Cebu, Cebu
Dempsey
Posted 11 days ago
Job Viewed
Job Description
We are looking for a results-driven professional who is passionate about navigating the intricacies of Amazon Seller
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability. br>
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. < r>● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure smooth operations and resolve issues promptly. < r>● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon marketplaces. < r>● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient
Central and maximizing market performance. The ideal candidate must utilize your expertise in Amazon’s ecosystem and marketplace dynamics to optimize product listings, drive sales, and maximize profitability. br>
QUALIFICATIONS:
● Oversee and manage accounts for multiple regional marketplaces. < r>● Develop and implement strategies to optimize product listings, enhance visibility, and drive sales on Amazon platforms. < r>● Coordinate and collaborate with external partners, such as Amazon Seller Support and agencies, to ensure smooth operations and resolve issues promptly. < r>● Analyze and interpret data to drive informed decisions and achieve sales targets across all Amazon marketplaces. < r>● Stay up-to-date with Amazon policies, trends, and best practices to ensure compliance and competitive < r>positioning in the online marketplace.
● Utilize Amazon-specific tools and software for efficient
This advertiser has chosen not to accept applicants from your region.
8
Amazon Account Management
Cebu, Cebu
Dempsey Resource Management Inc.
Posted 16 days ago
Job Viewed
Job Description
● Bachelor’s degree in business administration, management, or a related field.
● Proven experience in managing Amazon accounts
● In-depth knowledge of Amazon-specific tools and software for
● Proven experience in managing Amazon accounts
● In-depth knowledge of Amazon-specific tools and software for
This advertiser has chosen not to accept applicants from your region.
9
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