546 Customer Experience Specialist Retail Support Makati jobs in the Philippines
Customer Relations Specialist
Magnetic Alliance Pty Ltd
Posted today
Job Viewed
Job Description
WORK HOURS: 9am-5pm ACST
STARTING OFFER: 30K
Get an opportunity to work with Australia's leading firm for business growth and development. Magnetic Alliance is currently looking for a Customer Relationship Management (CRM) specialist who can help support our client manager.
If you're proactive, looking for professional growth, and a good communicator, this is the role for you. Work laptop will be provided!
What you will be doing:
- Configuring Pipedrive CRM
- Training users on how to use Pipedrive CRM
- Preparing and loading data into Pipedrive CRM
- Being first level of support for clients at tier 1
- Supporting Systems and Automation Manager in service improvement
- Ad-hoc client support tasks
Who we are looking for:
- Have 2+ years of experience in configuring Pipedrive CRM
- Have had a similar role previously providing tier 1 support
- Have had experience working with Australian clients
- Excellent Communication, both written and verbal
- Sales Support Activities such as CRM data cleaning, support sales team with follow ups
- Understanding of formulas and Microsoft Excel is an advantage
- Nice-to-haves: Experience with other CRM systems such as Zoho, Salesforce, etc., and some understanding of excel and formulas
**Salary**: From Php30,000.00 per month
**Benefits**:
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
STARTING OFFER: 30K
Get an opportunity to work with Australia's leading firm for business growth and development. Magnetic Alliance is currently looking for a Customer Relationship Management (CRM) specialist who can help support our client manager.
If you're proactive, looking for professional growth, and a good communicator, this is the role for you. Work laptop will be provided!
What you will be doing:
- Configuring Pipedrive CRM
- Training users on how to use Pipedrive CRM
- Preparing and loading data into Pipedrive CRM
- Being first level of support for clients at tier 1
- Supporting Systems and Automation Manager in service improvement
- Ad-hoc client support tasks
Who we are looking for:
- Have 2+ years of experience in configuring Pipedrive CRM
- Have had a similar role previously providing tier 1 support
- Have had experience working with Australian clients
- Excellent Communication, both written and verbal
- Sales Support Activities such as CRM data cleaning, support sales team with follow ups
- Understanding of formulas and Microsoft Excel is an advantage
- Nice-to-haves: Experience with other CRM systems such as Zoho, Salesforce, etc., and some understanding of excel and formulas
**Salary**: From Php30,000.00 per month
**Benefits**:
- Opportunities for promotion
- Work from home
Schedule:
- 8 hour shift
- Day shift
Application Question(s):
This advertiser has chosen not to accept applicants from your region.
0
Customer Relations Associate
Makati, National Capital Region
Global Quest Consulting Group, Inc.
Posted today
Job Viewed
Job Description
**JOB DESCRIPTION**:
- Review the Previous Agreement with the Clients.
- Make a List of Benefit Coverage.
- Analyze Utilization Report.
- Get Actuarial computation and Top Management approval.
- Prepare Renewal Offer Letter.
- Handle renewal negotiation and get Top Management support whenever necessary.
- QUALIFICATIONS:
- Bachelor’s Degree.
- Excellent verbal, written and interpersonal communication skills.
- Outstanding customer service skills and dedication to providing exceptional customer care.
- In-depth knowledge of sales and marketing process.
- Must be proficient with Microsoft Office (intermediate Word, basic Excel)
Schedule:
- 8 hour shift
- Day shift
- Review the Previous Agreement with the Clients.
- Make a List of Benefit Coverage.
- Analyze Utilization Report.
- Get Actuarial computation and Top Management approval.
- Prepare Renewal Offer Letter.
- Handle renewal negotiation and get Top Management support whenever necessary.
- QUALIFICATIONS:
- Bachelor’s Degree.
- Excellent verbal, written and interpersonal communication skills.
- Outstanding customer service skills and dedication to providing exceptional customer care.
- In-depth knowledge of sales and marketing process.
- Must be proficient with Microsoft Office (intermediate Word, basic Excel)
Schedule:
- 8 hour shift
- Day shift
This advertiser has chosen not to accept applicants from your region.
1
Customer Relations Associate- Quezon City
STRATEGIC NETWORKS INC.
Posted today
Job Viewed
Job Description
**JOB QUALIFICATIONS**
- SENIOR HIGH/COLLEGE UNDERGRAD AND GRADUATES ARE WELCOME TO APPLY.
- Must be flexible with working Onsite and on shifting schedule schedules.
- Must have strong verbal and written communication skills in the English language
- Must be able to work in fast-paced environment.
- Open for High School/College Undergraduate/ Graduates.
- Experience in handling International Accounts is an advantage.
**JOB DESCRIPTION**
- Receives and/or places telephone calls which require deviations from standard screen, scripts and procedures.
- Answers customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
- Maintain detailed current knowledge of the company's assigned client products and services.
- Analyze customer service needs for communication to service and technical departments, when applicable.
- Has experience in hadling 10+ people.
**Job Types**: Full-time, Fresh graduate
**Salary**: Php20,000.00 - Php35,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All employees are required to wear facemasks and practice social distancing.
- SENIOR HIGH/COLLEGE UNDERGRAD AND GRADUATES ARE WELCOME TO APPLY.
- Must be flexible with working Onsite and on shifting schedule schedules.
- Must have strong verbal and written communication skills in the English language
- Must be able to work in fast-paced environment.
- Open for High School/College Undergraduate/ Graduates.
- Experience in handling International Accounts is an advantage.
**JOB DESCRIPTION**
- Receives and/or places telephone calls which require deviations from standard screen, scripts and procedures.
- Answers customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas.
- Maintain detailed current knowledge of the company's assigned client products and services.
- Analyze customer service needs for communication to service and technical departments, when applicable.
- Has experience in hadling 10+ people.
**Job Types**: Full-time, Fresh graduate
**Salary**: Php20,000.00 - Php35,000.00 per month
**Benefits**:
- Flexible schedule
- Flextime
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All employees are required to wear facemasks and practice social distancing.
This advertiser has chosen not to accept applicants from your region.
2
Customer Relations Officer - Urgent Hiring (Lucky
Binondo, Metropolitan Manila
HMR Retail Haus
Posted today
Job Viewed
Job Description
**JOB DESCRIPTIONS**:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Required Education, Skills, and Qualifications**
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- At least High school graduate
- Willing to be assigned in HMR Lucky Chinatown Mall Store.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
**Experience**:
- Customer service: 3 years (preferred)
- Social media management: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
- retail industry: 3 years (preferred)
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**Required Education, Skills, and Qualifications**
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- At least High school graduate
- Willing to be assigned in HMR Lucky Chinatown Mall Store.
**Job Types**: Full-time, Permanent
**Benefits**:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
Schedule:
- 8 hour shift
Supplemental Pay:
- 13th month salary
- Overtime pay
**Experience**:
- Customer service: 3 years (preferred)
- Social media management: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
- retail industry: 3 years (preferred)
This advertiser has chosen not to accept applicants from your region.
3
Associate, Customer Relations - Philippines Based Role
1631 Taguig, National Capital Region
Black Pearl Consult
Posted 537 days ago
Job Viewed
Job Description
About the Role
A leading developer in the Philippines is seeking a passionate and customer-centric Associate, Customer Relations to join their growing team. In this role, you will be the primary point of contact for homeowners (vecinos) and play a vital role in building strong relationships, ensuring their satisfaction, and resolving any concerns they may have.
Responsibilities
Account Management: Be the main point of contact for vecinos, fostering open communication to build trust and long-term relationships.Address vecino inquiries, requests, and complaints through various channels, including email, phone, and in-person meetings.Manage accounts from the turnover of signed Contract to Sell (CTS) and pre-signed Deeds of Acceptance (DOAs) to the final delivery of the property title in the vecino's name.Cultivate strong relationships with key stakeholders to ensure timely delivery of the property according to specifications and quality standards.Provide quarterly updates on project progress to vecinos.Act as a liaison between vecinos and internal teams to resolve any issues efficiently.Ensure all communications comply with company standards, procedures, guidelines, and policies.Maintain accurate and up-to-date records in databases, goal trackers, and other monitoring systems for improved team efficiency and evaluation.Submit reports to the Team Lead as required. Collection Support: Collaborate with the collection support group to ensure annual collection targets are met.Facilitate communication between vecinos and the collection support group regarding their bank loan application status.Proactively identify and reach out to accounts with delinquent payments, unresponsiveness, or non-compliance with requirements.RequirementsQualifications
Bachelor's degree in Business Administration, Customer Service, or a related field (preferred)Minimum of 1 year of experience in customer service or account managementExcellent communication, interpersonal, and relationship-building skillsStrong problem-solving and conflict resolution skillsHighly organized and detail-oriented with a commitment to accuracyProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)Ability to work independently and as part of a teamPositive attitude and a passion for providing exceptional customer serviceWhy Join Us
At this leading developer, you will have the opportunity to make a positive impact on people's lives by ensuring a smooth and positive experience for homeowners. You will work in a supportive environment with a team committed to building vibrant communities and exceeding customer expectations.
To view other vacancies we have, please check our website (
and follow us on our social media accounts -LinkedIn / Facebook / Twitter / Instagram
Disclaimer: Black Pearl will never ask for money or any form to charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at or drop us a message on our website -
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Antipolo, Rizal
Adonai's Recruitement Service
Posted today
Job Viewed
Job Description
**LET'S END YOUR JOB SEARCH TODAY! COME, APPLY WITH US!**
MASSIVE HIRING!
UP TO PHP 25,500 SALARY + INCENTIVES, BENEFITS AND OTHER PERKS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE, 6 MONTHS BPO EXPERIENCE
- AT LEAST 2ND YEAR IN COLLEGE WITH OR WITHOUT EXPERIENCE
- FRESH GRADUATES ARE HIGHLY ENCOURAGED TO APPLY
- GOOD COMMUNICATION SKILLS BOTH ORAL AND WRITTEN
- COMPUTER LITERATE
- WILLING TO BE ASSIGNED AT PASIG CITY
- CAN START ASAP
**APPLY NOW AND GET YOUR JOB OFFER RIGHT AWAY!**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,500.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work onsite?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
MASSIVE HIRING!
UP TO PHP 25,500 SALARY + INCENTIVES, BENEFITS AND OTHER PERKS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE, 6 MONTHS BPO EXPERIENCE
- AT LEAST 2ND YEAR IN COLLEGE WITH OR WITHOUT EXPERIENCE
- FRESH GRADUATES ARE HIGHLY ENCOURAGED TO APPLY
- GOOD COMMUNICATION SKILLS BOTH ORAL AND WRITTEN
- COMPUTER LITERATE
- WILLING TO BE ASSIGNED AT PASIG CITY
- CAN START ASAP
**APPLY NOW AND GET YOUR JOB OFFER RIGHT AWAY!**
**Job Types**: Full-time, Permanent
**Salary**: Php18,000.00 - Php25,500.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
Application Question(s):
- Are you willing to work onsite?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
5
Customer Service
Pasig, Palawan
Adonai's Recruitement Service
Posted today
Job Viewed
Job Description
**WE ARE IN MASSIVE HIRING FOR CSR'S!**
UP TO 25K SALARY! UP TO 20K SIGN-ON BONUS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE WITH AT LEAST 6 MONTHS BPO EXPERIENCE
- COLLEGE LEVEL/GRADUATE WITH OR WITHOUT EXPERIENCE
- GOOD COMMUNICATION SKILLS
- POSITIVE ATTITUDE TOWARD WORK
- CAN WORK ONSITE AT PASIG CITY
- CA START ASAP!
**APPLY NOW AND GET HIRED NOW THE SPOT!**
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
UP TO 25K SALARY! UP TO 20K SIGN-ON BONUS!
QUALIFICATIONS:
- AT LEAST HIGH SCHOOL GRADUATE WITH AT LEAST 6 MONTHS BPO EXPERIENCE
- COLLEGE LEVEL/GRADUATE WITH OR WITHOUT EXPERIENCE
- GOOD COMMUNICATION SKILLS
- POSITIVE ATTITUDE TOWARD WORK
- CAN WORK ONSITE AT PASIG CITY
- CA START ASAP!
**APPLY NOW AND GET HIRED NOW THE SPOT!**
**Salary**: Php18,000.00 - Php25,000.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Service Representative: 1 year (preferred)
**Language**:
- English (preferred)
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
Cebu, Cebu
Lexie Staffing & Business Consulting
Posted 5 days ago
Job Viewed
Job Description
In this role, you'll be responsible in listening to customers' questions/concerns and provide answers/responses, provide information about products & services, take orders, calculate charges, process billing/payments, review customer accounts and make changes, if necessary.
br>To qualify, you must be:
• At least Senior High School graduate < r>• At least 6 months BPO experience < r>• Average to good English speaker/communicator < r>• Able to start ASAP < r>
1-DAY VIRTUAL PROCESS! APPLY TODAY!
br>To qualify, you must be:
• At least Senior High School graduate < r>• At least 6 months BPO experience < r>• Average to good English speaker/communicator < r>• Able to start ASAP < r>
1-DAY VIRTUAL PROCESS! APPLY TODAY!
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Wells Fargo
Posted today
Job Viewed
Job Description
**About this role:**
Wells Fargo is seeking a Customer Service Representative who will provide frontline voice customer service for Wells Fargo checking and savings account holders.
We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 6+ months of experience in banking and financial services or equivalent is preferred but not required.
+ Successful completion of at least two years of college education in any field of study, at either the undergraduate or graduate level.
**Job Expectations:**
+ Must be amenable to working in shifting schedules, including graveyard shifts, weekends, and holidays.
+ Must be open to split rest days or non-consecutive days off.
+ Must be amenable to onsite work; office is located in McKinley, Taguig City.
+ Must be willing to support a pure voice process and take inbound and/or outbound calls.
+ Must be able to attend full duration of required training period.
+ Ability to work additional hours as needed.
**Posting End Date:**
2 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
Wells Fargo is seeking a Customer Service Representative who will provide frontline voice customer service for Wells Fargo checking and savings account holders.
We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.
**In this role, you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ 6+ months of experience in banking and financial services or equivalent is preferred but not required.
+ Successful completion of at least two years of college education in any field of study, at either the undergraduate or graduate level.
**Job Expectations:**
+ Must be amenable to working in shifting schedules, including graveyard shifts, weekends, and holidays.
+ Must be open to split rest days or non-consecutive days off.
+ Must be amenable to onsite work; office is located in McKinley, Taguig City.
+ Must be willing to support a pure voice process and take inbound and/or outbound calls.
+ Must be able to attend full duration of required training period.
+ Ability to work additional hours as needed.
**Posting End Date:**
2 Dec 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Specialist
Manila, Metropolitan Manila
Danfoss
Posted 1 day ago
Job Viewed
Job Description
Customer Service Specialist
Requisition ID: 45325
Job Location(s):
Manila, PH
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Function: Sales
Work Location Type: Hybrid
**The Impact You'll Make**
Join our Sales & Customer Service Focus Team to deliver exceptional customer experiences and drive operational excellence. You'll be the key link between our customers and internal teams, ensuring smooth order processing, proactive communication, and high satisfaction.
**What You'll Be Doing**
+ Manage customer orders from entry to delivery, ensuring accuracy and timely follow-up.
+ Serve as the primary contact for inquiries on orders, pricing, logistics, and invoicing.
+ Collaborate with Sales, Tech Support, and Fulfillment to deliver tailored solutions.
+ Handle customer communications with professionalism and efficiency.
+ Support team goals and contribute to achieving KPIs and customer satisfaction.
+ Perform additional duties as assigned by leadership.
**What We're Looking For**
+ Degree/Diploma in Business or related field.
+ 1-2 years of customer service experience in a cross-functional environment.
+ Proficient in SAP (Sales & Distribution) and Salesforce.
+ Strong understanding of supply chain processes.
+ Excellent communication and relationship-building skills.
+ Self-motivated, organized, and culturally adaptable.
**What You'll Get from Us**
1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
2. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
4. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great.
**Ready to Make a Difference?**
If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Requisition ID: 45325
Job Location(s):
Manila, PH
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Function: Sales
Work Location Type: Hybrid
**The Impact You'll Make**
Join our Sales & Customer Service Focus Team to deliver exceptional customer experiences and drive operational excellence. You'll be the key link between our customers and internal teams, ensuring smooth order processing, proactive communication, and high satisfaction.
**What You'll Be Doing**
+ Manage customer orders from entry to delivery, ensuring accuracy and timely follow-up.
+ Serve as the primary contact for inquiries on orders, pricing, logistics, and invoicing.
+ Collaborate with Sales, Tech Support, and Fulfillment to deliver tailored solutions.
+ Handle customer communications with professionalism and efficiency.
+ Support team goals and contribute to achieving KPIs and customer satisfaction.
+ Perform additional duties as assigned by leadership.
**What We're Looking For**
+ Degree/Diploma in Business or related field.
+ 1-2 years of customer service experience in a cross-functional environment.
+ Proficient in SAP (Sales & Distribution) and Salesforce.
+ Strong understanding of supply chain processes.
+ Excellent communication and relationship-building skills.
+ Self-motivated, organized, and culturally adaptable.
**What You'll Get from Us**
1. We promote from within and support your learning with mentoring, training, and access to global opportunities.
2. You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
3. We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
4. You'll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great.
**Ready to Make a Difference?**
If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.
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Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
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