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Office Location: Makati

Work Setup: Onsite

Schedule: Compressed workweek (Mon–Thu 8AM–6PM, Fri 8AM–5PM; flexible hours)

Job Summary:

The IT Disaster Recovery Manager is responsible for ensuring the organization's IT systems and data are resilient, recoverable, and protected against disruptions. This role oversees the design, implementation, and maintenance of disaster recovery (DR) and business continuity (BC) strategies, ensuring critical IT services can be restored within defined recovery objectives.

Qualifications:

• Bachelor's degree in Information Technology or a related field.
• At least 5 years of experience in IT infrastructure, operations, or cybersecurity, with 3+ years focused on disaster recovery or business continuity management.
• Knowledge of relevant frameworks and standards (ISO 22301, ISO 27001, ITIL, NIST).
• Excellent communication, coordination, and problem-solving skills, with the ability to manage multiple priorities during high-pressure situations.

Duties & Responsibilities:

• Develop, implement, and maintain the organization's IT Disaster Recovery and Business Continuity Plans.
• Conduct risk assessments and business impact analyses to identify critical systems and establish appropriate Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
• Coordinate the implementation of disaster recovery solutions, including data backup, system redundancy, and failover mechanisms.
• Plan and lead regular DR tests and simulations to validate recovery strategies and ensure readiness.
• Manage incident response and coordinate IT recovery activities during system outages or data loss events.
• Ensure compliance with internal policies, industry standards, and audit requirements related to disaster recovery and information security.
• Maintain documentation of DR procedures, system dependencies, contact lists, and test results.
• Provide training and awareness programs to IT and business stakeholders on disaster recovery practices.
• Continuously evaluate and enhance disaster recovery capabilities based on lessons learned and emerging technologies.

Job Type: Full-time

Pay: Php70, Php90,000.00 per month

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you open to the mentioned work schedule?
• Please indicate your expected salary.

Education:

• Bachelor's (Required)

Work Location: In person

Must to Have

Proven experience in designing, implementing, and managing DR strategies for enterprise IT infrastructure.

Strong understanding of RTO (Recovery Time Objective) and RPO (Recovery Point Objective) principles.

Expertise in developing and maintaining Business Continuity and DR Plans (BCP/DRP) aligned with business requirements.

Proficiency in conducting DR risk assessments, business impact analyses (BIA), and failover testing.

Ability to manage multi-tier recovery scenarios across applications, databases, and infrastructure layers.

Oversight of replication and backup technologies

Lead DR drills and simulations to validate recovery processes and compliance readiness.

Hands-on experience with Infrastructure as Code (IaC) and automation tools (Terraform, Ansible).

Implementing automated DR provisioning workflows for cloud and on-prem environments.

Orchestrating failover and recovery automation using CI/CD pipelines or orchestration tools (e.g., Jenkins, vRealize Orchestrator, Azure DevOps).

Establishing standardized templates and scripts for consistent DR environment setup.

Familiarity with multi-cloud orchestration for hybrid DR architectures

Expertise in virtualized test environment design to validate DR scenarios without impacting production.

Experience with VMware vSphere, KVM, or Oracle VM for setting up virtual DR test beds.

Ability to manage replication, snapshots, and cloning of environments for testing and validation.

Developing automated DR test frameworks to simulate failover and rollback.

Collaborating with infrastructure, application, and QA teams for end-to-end recovery validation.

Strong understanding of security and compliance frameworks

Ensuring DR environments adhere to security policies — including data encryption, access control, and secure replication.

Managing privileged access and enforcing MFA and RBAC in recovery systems.

Overseeing secure backup management, ensuring encryption of data in transit and at rest.

Integration of DR systems and logs with SIEM tools

Leading audit readiness for DR compliance with internal and external regulatory standards.

Ability to lead cross-functional teams (infrastructure, applications, network, and security) during DR planning and execution.

Establishing governance models for DR testing, change control, and documentation.

Strong stakeholder communication, escalation management, and reporting during DR events.

Maintaining comprehensive documentation runbooks, failover procedures, and DR configurations.

Driving continuous improvement in recovery strategies and automation.

Experience with cloud-native DR solutions such as AWS Elastic Disaster Recovery, Azure Site Recovery (ASR), or OCI Disaster Recovery Service.

Knowledge of containerized and microservice recovery using Kubernetes or OpenShift.

Integration of DR automation with ITSM tools (ServiceNow)

Experience with on-demand DR test environments through Red Hat Satellite.

Understanding of storage-level replication and snapshot-based testing

Managing DR sandboxes for application or database upgrade testing.

Exposure to Infrastructure cloning and rollback frameworks for faster recovery validation.

We are seeking a detail-oriented and proactive Disaster Recovery Officer to support the development, implementation, and maintenance of disaster recovery plans and procedures. This role is ideal for someone with foundational knowledge in IT systems, risk management, and business continuity who is eager to grow in the field of disaster recovery and resilience.

Position Responsibilities:

• Assist in the creation and maintenance of disaster recovery (DR) documentation, including recovery plans, runbooks, and testing schedules.
• Support DR testing activities, including planning, execution, and post-test analysis
• Ensure compliance milestones for annual plan updates, review, and signoff are met
• Monitor and report on DR readiness across systems and departments
• Work with L2 Risk to build more robust and executable Disaster Recovery plans
• Maintain appropriate documentation, records, and reports for auditors
• Ensure project and support teams, Senior management, and business staff address any IS related deficiencies that may be identified by an Audit.
• Establish and oversee department procedures, documentation, and training to align with records management policies
• Responsible to keep corporate audit databases up to date with statuses, issues, remediation plans etc.

Required Qualifications:

• 3-5 years of experience in IT operations, risk management, or business continuity.
• Understanding of
  disaster recovery
  principles and IT infrastructure.
• Familiarity with DR tools and technologies (e.g., backup solutions, cloud recovery platforms).
• Strong communication and relationship management skills with the ability to work with people at various levels throughout the organization
• Excellent negotiation and conflict skills with the ability to challenge and drive to appropriate level of risk mitigation
• Excellent written and verbal communication skills Effective interviewing, influencing, facilitation and presentation skills
• Proven ability to work independently and in a team environment
• Certifications such as CBCP, ISO 22301, or ITIL are a plus but not required

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

.

Working Arrangement

Hybrid

We are seeking a detail-oriented and proactive Disaster Recovery Officer to support the development, implementation, and maintenance of disaster recovery plans and procedures. This role is ideal for someone with foundational knowledge in IT systems, risk management, and business continuity who is eager to grow in the field of disaster recovery and resilience.

Position Responsibilities:

• Assist in the creation and maintenance of disaster recovery (DR) documentation, including recovery plans, runbooks, and testing schedules.
• Support DR testing activities, including planning, execution, and post-test analysis
• Ensure compliance milestones for annual plan updates, review, and signoff are met
• Monitor and report on DR readiness across systems and departments
• Work with L2 Risk to build more robust and executable Disaster Recovery plans
• Maintain appropriate documentation, records, and reports for auditors
• Ensure project and support teams, Senior management, and business staff address any IS related deficiencies that may be identified by an Audit.
• Establish and oversee department procedures, documentation, and training to align with records management policies
• Responsible to keep corporate audit databases up to date with statuses, issues, remediation plans etc.

Required Qualifications:

• 3-5 years of experience in IT operations, risk management, or business continuity.
• Understanding of disaster recovery principles and IT infrastructure.
• Familiarity with DR tools and technologies (e.g., backup solutions, cloud recovery platforms).
• Strong communication and relationship management skills with the ability to work with people at various levels throughout the organization
• Excellent negotiation and conflict skills with the ability to challenge and drive to appropriate level of risk mitigation
• Excellent written and verbal communication skills Effective interviewing, influencing, facilitation and presentation skills
• Proven ability to work independently and in a team environment
• Certifications such as CBCP, ISO 22301, or ITIL are a plus but not required

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Working Arrangement

Hybrid

*IT Disaster Recovery Manager *

Key Responsibilities:

• Develop and implement IT disaster recovery and continuity plans.
• Conduct testing, risk assessments, and training on recovery procedures.
• Ensure system resilience and backup protocols are in place.

Qualifications:

• Degree in IT, Computer Science, or related field.
• At least 7 years of experience in IT infrastructure or continuity planning.
• Strong understanding of recovery frameworks and risk management.

Work Details:

• Location: Makati (Onsite)
• Schedule: Compressed workweek (MonThu 8AM6PM, Fri 8AM5PM; flexible hours)
• Salary Range: 69,000-90,000

We are seeking a highly experienced IT Disaster Recovery Manager to lead the organization's disaster recovery and business continuity initiatives. The role is critical in ensuring that our IT systems, data, and infrastructure remain resilient and can be restored quickly and effectively in the event of system failures, cyber incidents, or natural disasters.

The successful candidate will design, implement, and maintain disaster recovery frameworks and coordinate across IT, infrastructure, security, and business teams to ensure readiness and compliance.

Key Responsibilities

• Develop, implement, and maintain the Disaster Recovery (DR) strategy and framework across all IT systems.
• Conduct risk assessments and business impact analyses to identify critical systems and recovery priorities.
• Coordinate DR drills, simulations, and tests to ensure preparedness and validate recovery procedures.
• Collaborate with IT Infrastructure, Security, and Application teams to maintain redundancy and failover capabilities.
• Ensure alignment with business continuity plans, regulatory requirements, and industry best practices.
• Manage incident response and post-recovery reviews to continuously improve DR performance.
• Maintain updated documentation of DR plans, system dependencies, and recovery metrics.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum 5 years of experience in IT operations, disaster recovery, or IT infrastructure management.
• Proven experience in disaster recovery planning, crisis management, or IT risk management.
• Familiarity with cloud-based DR strategies and tools (e.g., AWS, Azure Site Recovery, VMware SRM).
• Excellent organizational, communication, and leadership skills.
• Relevant certifications are an advantage (e.g., CBCP, ITIL, ISO 22301, CISSP).

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise

Work Location: In person

Office Location:  Makati

Work Setup:  Onsite

Schedule:  Compressed workweek (MonThu 8AM6PM, Fri 8AM5PM; flexible hours)

Job Summary:

The IT Disaster Recovery Manager is responsible for ensuring the organizations IT systems and data are resilient, recoverable, and protected against disruptions. This role oversees the design, implementation, and maintenance of disaster recovery (DR) and business continuity (BC) strategies, ensuring critical IT services can be restored within defined recovery objectives.

Qualifications:

• Bachelors degree in Information Technology or a related field.
• At least 5 years  of experience in IT infrastructure, operations, or cybersecurity, with 3+ years  focused on disaster recovery or business continuity management.
• Knowledge of relevant frameworks and standards (ISO 22301, ISO 27001, ITIL, NIST).
• Excellent communication, coordination, and problem-solving skills, with the ability to manage multiple priorities during high-pressure situations.

Duties & Responsibilities:

• Develop, implement, and maintain the organizations IT Disaster Recovery and Business Continuity Plans.
• Conduct risk assessments and business impact analyses to identify critical systems and establish appropriate Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
• Coordinate the implementation of disaster recovery solutions, including data backup, system redundancy, and failover mechanisms.
• Plan and lead regular DR tests and simulations to validate recovery strategies and ensure readiness.
• Manage incident response and coordinate IT recovery activities during system outages or data loss events.
• Ensure compliance with internal policies, industry standards, and audit requirements related to disaster recovery and information security.
• Maintain documentation of DR procedures, system dependencies, contact lists, and test results.
• Provide training and awareness programs to IT and business stakeholders on disaster recovery practices.
• Continuously evaluate and enhance disaster recovery capabilities based on lessons learned and emerging technologies.

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

As a Disaster Recovery Manager within Group Cloud Operations, you will play a crucial role managing disaster recovery activities for nominated AIA business units by governing and ensuring all requirements for business continuity are met according to AIA group standards and they comply with regulatory requirements.

Act as coordinator and subject matter expert for Group Cloud Infrastructure to drive jointly with Group Business Continuity appropriate recoverability planning and testing along with Disaster Recovery best practices to mitigate the overall risk to AIA critical business operations.

Responsibilities include, but are not limited to, the following:

• Work closely with the Group Business Continuity, Business Unit and internal delivery teams on service reporting activities.
• Perform business impact analyses (BIA) and risk assessments to quantify the impact of a major disruption to the organization's critical processes and to identify threats the organization is exposed to.
• Prepare, coordinate and conduct the organization's disaster recovery exercises and validation/test to enhance the preparedness of an organization to deal with disruptive events, ensuring the RTO (recovery time objectives) and RPO (recovery point objectives) for the organization's systems are met.
• Review disaster recovery approach and procedure, adjust disaster recovery runbook where necessary.
• Review organization's critical business function's recovery readiness, including reviewing the capability and capacity of recovery systems, oversight on the implementation of the solution and test to ensure DR readiness is in place.
• Advocate continuous service improvement to ensure improvement plan is in place to address operational gaps.
• Manage the Business Units Business Continuity Coordinators and Disaster Recovery third party vendor relationships.
• Manage stakeholders' relationship.
• Conduct disaster recovery postmortem, prepare test report and management reporting on disaster recovery activities for the Organization.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

Non-Financial Measures:

• Achieve successful completion of DR drill simulations according to target timeline and scope.
• Achieve the agreed RTO (recovery time objectives) and RPO (recovery point objectives) during real world disaster recovery events.
• Maintain compliance with security and regulatory requirements.

Communication Requirements

• Communication with stakeholders including but not limited to local Business Units, Risk, Audit, IT, Corporate Security, Human Resources, and communication at all levels within key vendors and cloud managed service providers.
• Excellent command of spoken and written English to allow communication with all levels of stakeholders.

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.