744 Credit Control jobs in the Philippines

Job Purpose:

The Credit Control Manager is responsible to manage and maintain all aspects of the credit control function whilst rendering business support to the Finance and Sales Departments, making recommendations of credit control policies and procedures, to ensure a healthy customer receivables portfolio and improve communication, workflow and process between the relevant departments.

This position will be reporting to the Finance Manager and will be based in Sto. Tomas, Batangas manufacturing site.

Responsibilities:

• Manage and control the credits of Jotun customers by evaluating their creditworthiness and monitoring the credit status.
• Manage and decrease company cost of credit by controlling the risk of credit, risk non-payment, the risk associated with late payments, and risks of opening new accounts.
• Evaluate and prepare credit recommendations for prospective new customers with financial information based on input from the Business Development Manager.
• Manage and monitor the process and data integrity of the AR systems and applications by extracting IFS reports to ensure the effectiveness and efficiency of the accounting process flow.
• Maintain financial reports and monthly closing procedures related to the account receivable function and status of accounts using the IFS system to minimize the company's Days Sales Outstanding (DSO) and control the Credit Risk.
• Maintain customer receivables set and met collection targets on a monthly basis by monitoring or controlling payment behavior by controlling credit limits and terms to ensure a healthy customer receivables portfolio.
• Evaluate and prepare credit recommendations for prospective new customers with financial information based on input from the Business Development Manager.
• Arrange credit meetings with the sales department for evaluation/ review of customer status. Provide salesmen with current information about customers' accounts and assist them in achieving their collection targets by planning their collections based on the customer's sales pattern.
• Coordinate legal cases with lawyers or other authorities depending on the nature of the case. Collection of tax-related documents within the stipulated time frame in order to avoid tax liability during the assessment. Ensure appropriate reporting of risk exposure (AR losses). Support Management with adequate reports on credit and collection, payment problem accounts, and legal issues.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualifications

• Candidate must possess at least Bachelor's/College Degree in any field.

• Proven track record of at least 5 yr experience in customer field work and collection 

• Willingness to travel across NCR and Provincials

•  Driving skills and have excellent navigation skills and proficiency in using navigation applications to find locations

Personal Qualities

• Communication skills: Clear and effective communication with clients and colleagues

• Teamwork: Collaboration and contribution to group efforts

• Adaptability: Ability to adjust to changes and learn new skills

• Reliability: Consistent performance and meeting deadlines

• Integrity: Honesty and ethical behavior in the workplace

• Initiative: Willingness to take on tasks without constant supervision

What we offer

• Competitive compensation and benefits

• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.

• Career development opportunities across multiple disciplines and geographies

• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores

• A supportive and inclusive company culture where you can be your authentic self

• A focus on having fun together through team buildings and social activities

SUMMARY OF THE ROLE

The Credit Control Manager is responsible to manage and maintain all aspects of the credit control function whilst rendering business support to the Finance and Sales Departments, making recommendations of credit control policies and procedures, to ensure a healthy customer receivables portfolio and improve communication, workflow and process between the relevant departments.

This position will be reporting to the Finance Manager and will be based in Sto. Tomas, Batangas manufacturing site.

Responsibilities:

• Manage and control the credits of Jotun customers by evaluating their creditworthiness and monitoring the credit status.
• Manage and decrease company cost of credit by controlling the risk of credit, risk non-payment, the risk associated with late payments, and risks of opening new accounts.
• Evaluate and prepare credit recommendations for prospective new customers with financial information based on input from the Business Development Manager.
• Manage and monitor the process and data integrity of the AR systems and applications by extracting IFS reports to ensure the effectiveness and efficiency of the accounting process flow.
• Maintain financial reports and monthly closing procedures related to the account receivable function and status of accounts using the IFS system to minimize the company's Days Sales Outstanding (DSO) and control the Credit Risk.
• Maintain customer receivables set and met collection targets on a monthly basis by monitoring or controlling payment behavior by controlling credit limits and terms to ensure a healthy customer receivables portfolio.
• Evaluate and prepare credit recommendations for prospective new customers with financial information based on input from the Business Development Manager.
• Arrange credit meetings with the sales department for evaluation/ review of customer status. Provide salesmen with current information about customers' accounts and assist them in achieving their collection targets by planning their collections based on the customer's sales pattern.
• Coordinate legal cases with lawyers or other authorities depending on the nature of the case. Collection of tax-related documents within the stipulated time frame in order to avoid tax liability during the assessment. Ensure appropriate reporting of risk exposure (AR losses). Support Management with adequate reports on credit and collection, payment problem accounts, and legal issues.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualifications:

• Candidate must possess at least Bachelor's/College Degree in any field.
• Must be willing to render 2-3x week field work (Metro Manila, North and Southern Luzon) to cover client meetings and discussions.
• Oversee Cebu Site Credit Process
• Wil manage a team of 2 in Batangas and 1 in Cebu

Personal Qualities

• Communication skills: Clear and effective communication with clients and colleagues
• Teamwork: Collaboration and contribution to group efforts
• Adaptability: Ability to adjust to changes and learn new skills
• Reliability: Consistent performance and meeting deadlines
• Integrity: Honesty and ethical behavior in the workplace
• Initiative: Willingness to take on tasks without constant supervision

What we offer

• Competitive compensation and benefits
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Career development opportunities across multiple disciplines and geographies
• Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores
• A supportive and inclusive company culture where you can be your authentic self
• A focus on having fun together through team buildings and social activities

POSITION INFORMATION

Company:

Jotun (Philippines) Inc.

Contract Type:

Regular

Time Type:

Full time

CLOSING DATE ):

WHO WE ARE

Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of "Enablement". We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.Jotun (Philippines) Incorporated started business operation in Manila, Philippines in 1987 and later, successfully, extended its sales and distribution office in Cebu, Mandaue as the business expanded to Visayas region. By 2004, with the growing needs in the market to provide better service to our business partners directly, Philippines Branch Office was set up under the umbrella of Jotun (Singapore). In January 2011, Jotun (Philippines) Incorporated became fully operational and establish itself as a separate entity wherein new factory in LISP III, Sto. Tomas, Batangas was inaugurated in year 2017. This is the biggest investment in the Philippines by a multinational coatings manufacturer. As a growing manufacturing company, our business thrusts are focused in strengthening our nationwide presence in performance coatings and in the continued development of our people.

Visit our

Career Page

to know more about life at Jotun.

Jotun's company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now

Lead with Confidence, Grow with Purpose

Take the lead in shaping cash flow, mitigating risks, and strengthening financial stability-your expertise in credit control can make a global impact. This role offers the rare chance to manage a global portfolio, sharpen your leadership skills, and leave a lasting legacy in financial services while enjoying a balanced and future-focused career.

Job Description

As a Credit Control Manager, you will lead the credit control function, ensuring timely collections, accurate reporting, and effective risk management. You'll collaborate with multiple global teams, manage aged debtors, and enhance cash flow strategies while mentoring a small credit control team.

Job Overview

Employment type: Full-time

Shift: Mid shift, Monday to Friday, 8am-5pm UK hours, Weekends Off

Work setup: Work from Home (with occasional on-site team collaboration in Metro Manila as needed)

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• WFH arrangement
• Mid shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (eligibility and approval subject to bank assessment; available to account holders with minimum of 6 months company tenure)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used at your discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 3 to 5 years of relevant experience.
• Proven experience in a Credit Control or Accounts Receivable management role, ideally within financial services or a fast-paced professional services environment.
• Excellent communication and negotiation skills, with a confident and client-focused approach.
• High attention to detail and a proactive, problem-solving mindset.
• Experience with accounting and finance systems (Netsuite strongly preferred) and strong Excel skills.
• Ability to manage competing priorities and deadlines under pressure.
• Team leadership or supervisory experience preferred.
• Degree in Finance, Accounting, or related field; professional qualifications (e.g., CICM) a plus.

Your Daily Tasks

• Oversee the end-to-end credit control process across the GLAS group, ensuring accurate and timely invoicing and collection of receivables.
• Monitor and manage aged debt reports, following up on overdue accounts and escalating issues where appropriate.
• Manage the application of bank receipts against client invoices on a timely basis, ensuring the highest standards of accuracy.
• Develop and implement credit control policies, procedures, and best practices to drive process efficiency and reduce DSO (Days Sales Outstanding).
• Partner with client-facing teams to resolve billing or contractual disputes in a timely and professional manner.
• Provide regular reporting and analysis on accounts receivable, cash forecasting, and debtor risk.
• Lead and develop a small credit control team, ensuring KPIs and performance standards are met.
• Support external audit and compliance requirements related to accounts receivable and revenue recognition.

About the Client

Global Expertise, Local Impact

Our client is a leading independent agency specializing in debt administration, restructuring, and capital market services. With a strong global presence, they are trusted by clients across industries to manage complex transactions and safeguard financial interests. Their reputation for precision, professionalism, and innovative solutions makes them a respected leader in financial services. Joining their team means being part of a mission to ensure stability and trust in international markets.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

REASONS TO APPLY

Hybrid work

Dayshift with fixed weekends off

Work-life Balance

Empowering work environment and culture

Competitive salary and benefits

Supportive, collaborative teams across functions

ABOUT US

Steadfast Group is the largest general insurance broker network and group of underwriting agencies in Australasia, with growing operations in Asia, Europe, and the US.

Based in Bonifacio Global City Taguig, Steadfast Shared Services in the Philippines is expanding its Finance, Insurance, Underwriting and Technologies teams.

We are proud of our diverse mix of people and skills, coming together across multiple businesses to support our broker network and create next-generation thinking, systems, and technologies that will drive the insurance sector forward. Ours is an exciting, progressive organization where you can build a meaningful professional career alongside some of the brightest people in the insurance industry.

ABOUT THE ROLE

Key Duties and Responsibilities:

• Daily cash receipt management, payment allocation, and reconciliation of trust account movements.
• Monitor and update unallocated cash registers and debtor control reconciliations.
• Liaise with brokers, underwriters, and insurers to resolve mismatched amounts, missing information, and policy queries.
• Prepare weekly credit control letters and follow up responses efficiently.
• Support bordereaux reporting, insurer settlements, and policy cancellations.
• Process refunds, transfers, withdrawal payments, and government tax payments (e.g. Stamp Duty, FSL).
• Manage daily mailbox inquiries for assigned agencies.
• Assist with preparation of weekly and monthly operational reports.
• Collaborate with the shared services processing teams and internal audit/accounting functions.
• Provide documentation and responses during audits.
• Assist with ad-hoc broker queries, projects, and process improvement initiatives.

Essential Qualities / Experience:

• At least 2 years of experience as a Credit Control Officer or related fields
• Bachelor's degree is Accountancy and Finance will be an advantage.
• Strong organisational skills with high attention to detail.
• Proven ability to manage high volumes of data and transactions accurately.
• Effective team player with the ability to collaborate across internal teams, shared services counterparts, and external stakeholders.
• Demonstrated capability to work autonomously and take full responsibility for assigned tasks.
• Excellent interpersonal, written, and verbal communication skills.
• Highly motivated, adaptable, and committed to professional standards and ethical practices.
• Ability to manage multiple priorities under time constraints.
• Strong analytical skills with a problem-solving mindset.
• Proficiency in Microsoft Office (intermediate Excel required).
• Continuous improvement mindset with a focus on streamlining processes.
• Relevant experience in insurance broking or underwriting agencies preferred.
• Experience using WinBEAT and Insight (highly desirable).

Behaviors:

• Integrity – accountability; authenticity & empathy.
• Outcome Orientated – drive/energy; decision making & disciplined.
• Teamwork – diversity & collaboration.
• Flexible – willing to take on new challenges and adapt to meet the changing needs of the business.

WHAT TO EXPECT

We offer you exciting benefits to support you in your professional and personal journey:

Flexible work arrangements to help you balance work and personal responsibilities.

Career development opportunities through technical and leadership programs.

Life, disability, and travel insurance, plus access to other discounted insurance options.

A competitive compensation and benefits package.

A vibrant, collegiate, inclusive culture that celebrates you.

We are always on the look-out for great talent, and you just might be who we're looking for.

We want to learn more about you, so click the link to apply.

You may also email

The Company

"People don't take trips – trips take people" …

… and we're in the business of planning and organising trips all over the globe for almost half a million travellers each year.

We're G2 Travel, a wholesale tour operator with a network of offices spanning Asia, the Middle East, Europe and North America.

We're not a corporation and don't behave like one – results are achieved through collaboration and teamwork – a place where everyone gets noticed.

We believe that work should be enjoyable, stimulating and fun

The Department

Finance is where the money is, so the department sits at the very heart of our business.

Our Finance team is based in Bucharest (Romania) but has representatives based around the world, particularly in Asia which is a major market for us.

Building strong and successful relationships with our clients ensures that we are able to maximise our ability to collect money that they owe us.

The Role

Through our strong and trusting relationships with our clients, our Credit Control team ensures that our customers pay us the money due to us for the products and services that we supply to them. Through constant open communication the team ensures that our clients meet their financial obligations to us.

Duties include:

• The preparation and dispatch of financial statements;
• Analysing discrepancies between internal company records and those of customers;
• Ensuring that all payments received from customers are properly recorded in company systems;
• Ensuring that our database of contacts is properly maintained;
• Building a complete trail of documentation and correspondence is built which creates transparency within the business and external audit scrutiny.

The Requirements

• You'll need to be able to communicate effectively with people at all levels over a variety of channels;
• Previous experience in the travel industry will be considered as a valuable asset but is not essential;
• Fluency in English is required;
• Customer orientated approach;
• Flexibility in terms of working hours, changes and challenges;
• Team player;
• Strong focus on getting the job done;
• Determination to get things right first time every time;
• Advanced Microsoft Excel Skills;
• Strong attention to detail;
• Previous work experiences as billing and collection staff is preferred.

The Deal

Commitment, loyalty and passion are the qualities that we admire the most. In return for that we offer:

• Competitive salaries which reflect the importance of these roles and your experience.
• Salaries are reviewed and discussed annually and can increase significantly according to experience.
• A genuine commitment to recognise your achievements.
• Hard work deserves a break, so we offer 15 days annual leave each year plus all public holidays.
• First class office environment which is a safe, comfortable, stimulating and fun place to be.
• Medical cover on Day 1 of employment
• We want you to eat well, so we offer you a rice allowance.
• Competitive transportation allowance

• Monitor customer accounts to identify overdue payments and outstanding
• Contact clients via email, phone, or other channels to follow up on unpaid invoices.
• Maintain accurate records of all communications and payment agreements.
• Assess credit risk and recommend appropriate credit limits for new and existing clients.
• Work closely with the billing team to resolve discrepancies or disputes quickly.
• Generate and present credit control reports, including aging analysis and collection status.
• Support month-end closing by providing updates on collections and outstanding accounts.
• Ensure compliance with company credit policies and legal regulations.

Job Type: Full-time

Pay: Php28, Php30,000.00 per month

Benefits:

• Work from home

Work Location: Remote

Job Title: Credit Controller Officer

Location: Balibago, Angeles City, Pampanga

Reporting To: Credit Control Team Leader

Job Purpose

• To ensure accurate Debtors report.

Key Performance Indicators

The primary indicator will be:

• Debts collection with less than 5% of overdue

Secondary indicators will include:

• Weekly preparation of report and analysis
• Regular follow up payment with client

Job Duties

• Handle and manage Accounts Receivable
• Ensure timely and effective collection of receivables
• Maintain contact with clients to ensure invoices are clear for payment
• Check daily incoming payments from the bank.
• Resolve queries both internally and externally in relation to outstanding invoices
• Advise proper application of payment as communicated with client
• Prepare various analysis, reports and schedules
• Prepare invoices
• Perform other tasks that may be assigned from time to time

Skills and Experience

• University graduate with a rich experience handling Accounts Receivable in a multinational environment
• Can work independently with minimal supervision
• Able to reconcile complex accounts and have excellent attention to detail
• Has strong personality, calm and confident to handle potentially uncomfortable conversations
• Can handle multitasking and pressure
• Good communication skills; fluent in spoken and written English
• Good Customer Service, Organized, result and detail-oriented, analytical and can perform independently
• Team Player, positive attitude, can work under pressure handling multiple priorities
• Proficiency in MS Office Applications (Excel, Word) and
• Experience in SAP Business One preferred
• Experience in Microsoft Dynamics 365 would be good but not necessary
• Good Behavioral Skills on Customer focus, result-orientation and team
• Has excellent analytical skills.

POSITION OVERVIEW:

We are an International company with a head office in Australia that specializes in the distribution of wholesale medical goods & equipment. This role is a hybrid role whereby flexibility shines through as you will be required 3 days in the office and the other 2 days at home (post probationary period). Due to continued growth and our recent merger with ParagonCare, we are looking for additional team members with broad range of Credit Administration skills. We are a team that knows when to put our heads down and work hard, whilst at the same time have a bit of fun. The role requires a great deal of Credit Administration, Reconciliation, Payment Allocation, and Invoicing skills. You will also be required to have a direct contact with customers both on the phone and on email. A motivated person with a strong sense of 'team' is a must and you will be supported and encouraged by a team that look after each other.

KEY PERFORMANCE INDICATORS:

• Two business day turnaround on ad hoc invoicing
• Two business day turnaround on all Business Unit account set ups
• Same day allocation of EFT payments
• Two day turnaround on email responses

HEALTH AND SAFETY RESPONSIBILITIES:

• Report any unsafe situations or equipment that you are aware of to the relevant manager.

• Report any injury or near miss you are involved in to your manager within 24 hours either verbally or in writing using the incident report form.

• POSITION AUTHORITIES:

As authorized by your manager.

POSITION RESPONSIBILITIES:

Responsibilities include but are not limited to:

• Account reconciliations
• Invoicing
• Payment allocation
• Taking customer phone calls
• Working across departmental email addresses
• Investigate and resolve customer queries
• Maintenance of customer accounts
• Liaising with the Credit Controllers
• Cash applications
• Process direct debits/credit card payments

REQUIRED SKILLSET:

• Excellent analytical and reconciliation skills
• Intermediate excel
• Attention to detail
• Prior experience in a Credit Administration.
• Accuracy
• Team player
• Must be willing to work Australian hours
• Must be willing to work at our Makati office.

This offshore role will be critical to ensuring the smooth operation of credit-related processes, including credit validation, assessment, monitoring, and collections management for Mid-Market and SMB clients. The Credit Control Officer will play a key role in maintaining financial health by mitigating credit risks, ensuring compliance with credit policies, and supporting the onshore credit team through cross-functional collaboration.

This position requires a proactive individual with strong problem-solving skills, attention to detail, and the ability to work effectively in a cross-functional environment. The role will involve regular virtual interactions with the onshore credit team for escalations and to align on processes, share insights, and address challenges.

Requirements

•Bachelor's degree in Finance, Accounting, Business Administration, or a related field.

•Experience in credit control, credit assessment, and collections management.

•Strong analytical skills with the ability to interpret financial data and assess credit risk.

•Proficiency in financial reporting tools and credit management systems.

•Excellent communication and collaboration skills to work effectively with offshore and onshore teams.

•Ability to manage multiple tasks and deliver high-quality results within tight deadlines.

Skills

•Receive and validate credit requests

•Credit Assessment

•Credit Monitoring

•Collections Mgmt – Mid Market/SMB